Installing The Voicemail Pro Software - Avaya IP Office Voicemail Pro Installation And Maintenance Manual

8. When you are asked if you travel with this computer, select No.
9. Click Next >.
10. Click Finish.
11. Highlight the MS Exchange Settings and click Properties.
12. Highlight Microsoft Exchange Server and click Properties.
13. Click Check name and ensure that the name is resolved.
14. If the name is resolved, select Apply.
15. Click OK, OK and Close to shut the mail settings.
16. Do not continue until the name has been resolved correctly with the Exchange Server. If the
name is not resolved, check the account details with the Exchange Administrator.
17. Open Outlook and select Yes to register Outlook as the default email application.
18. Select Tools > Options.
19. Click the Preferences tab.
20. Click Email Options.
21. Uncheck Save copies of messages in Sent Items folder.
Note

You might want this option selected during initial setup to aid troubleshooting. However
due to the size of wav file message attachments you should uncheck it after installation
testing is complete.
22. Log on to the Voicemail Pro Server PC using the Voicemail account.
23. From Outlook, send a message direct to an extension user.
24. If this message is received correctly, you can continue installing the Voicemail Pro software. For
more information, see Installing the Voicemail Pro Software.

Installing the Voicemail Pro Software

To install the Voicemail Pro software:
1. Log off and log back on using the Voicemail account and password.
2. Install the required Voicemail Pro software. For more information, see Installing Basic (Compact)
Voicemail Pro or Installing Typical Voicemail Pro with Web Campaigns.
3. When the installation process requests a User Name and Password for the Voicemail Pro
service, enter the Voicemail account details.
4. Restart the server PC when requested and log on using the Voicemail account.
5. When SMTP email details are requested, enter no values and ignore the error message following
the SMTP check.
6. Start the Voicemail Pro server service. For more information, see Starting the Voicemail Pro
Server Service.
7. Check that the basic voicemail services start and operate correctly.
8. The next step is to switch the Voicemail Pro to MAPI operation. For more information, see
Switching Voicemail Pro to MAPI.
Voicemail Pro Installation and Maintenance Guide
IP Office
Installing Voicemail Email
15-601063 Issue 15b (31 May 2006)
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