Voicemail Pro Start Points - Avaya IP Office Voicemail Pro Installation And Maintenance Manual

Voicemail Pro Start Points

The following only apply when a matching start point has been set up.
If a short burst of ringing is required then # should be inserted before the start point name. This is useful
if transferring callers as it allows the transfer to be completed before the voicemail prompts begin.
User Start Points
- Collect
- Leave
- Callback
Group Start Points
- Collect
- Leave
- Queued
- Still Queued
Default Start Points
- Collect
- Leave
- Queued
- Still Queued
Shortcode Start Points
(see also Voicemail Node) "Short Codes.DVM"
Module Start Points
Campaigns
- Leave
- Collect
The Voicemail Node short code feature can also be used to access short code start points. It uses the
short code start point name as the telephone number without surrounding brackets.
Voicemail Pro Installation and Maintenance Guide
IP Office
Short Code Application Number Field
for examples a user called Extn205.
"Extn205.Collect"
"Extn205.Leave"
"Extn205.Callback"
for example a group called Main.
"Main.Collect"
"Main.Leave"
–
–
"Default.Collect"
"Default.Leave"
–
–
for example a shortcode start point called DVM.
for these examples a module called Attend...
"Attend"
for example a campaign called Catalogue.
–
–
Routing Calls to Voicemail
VM:Extn205.Collect
VM:Extn205.Leave
VM:Extn205.Callback
VM:Main.Collect
VM:Main.Leave
–
–
VM:Default.Collect
VM:Default.Leave
VM:Default.Queued"
VM:Default.Still Queued"
VM:Short Codes.DVM
VM:Attend
VM:Catalogue
VM:Catalogue.Collect
15-601063 Issue 15b (31 May 2006)
Page 163