Database Open Action - Avaya IP Office Voicemail Pro Installation And Maintenance Manual

IVR Database Connection

Database Open Action

The Database Open Action is used to link to the bookshop database.
The specific tab of the action contains the location of the database. Click the browse button to view the
Data Link Properties dialog. The details entered into these screens will depend upon the type of
database used. This example uses a Microsoft Access Database.
The example shown below shows the connection to the database.
If the database is available the callers move through the call flow to a menu action that will capture the
ISBN number entered.
Voicemail Pro Installation and Maintenance Guide Page 205
IP Office 15-601063 Issue 15b (31 May 2006)