Listen Action; Voice Question Action - Avaya IP Office Voicemail Pro Installation And Maintenance Manual

Specific Tab:

Caller's Mailbox:
The mailbox matching the start point of the call.

Mailbox:
Select or enter the name of the target mailbox.

VRL:
If selected, specifies that the message should be transferred to a third-party Voice Recording
Library (VRL) application. See Voice Recording Library.

Listen Action

Allows the caller to leave a message in the start point's mailbox or in a specified mailbox. The caller
can only leave a message and cannot access any other mailbox features.
For details of the default tabs see Standard Action Tabs, this section details only tabs and settings
specific to this type of action.
Specific Tab:

Caller's Mailbox:
The mailbox matching the start point of the call.

Mailbox:
Select or enter the name of the target mailbox.

Voice Question Action

This action allows you to create a play list where the caller hears a sequence of prompts and their
responses are recorded.
If the play list is completed, a single file containing the recorded responses is created. That file can then
be placed into a specified mailbox or passed to an eMail action.
For details of the default tabs see Standard Action Tabs, this section details only tabs and settings
specific to this type of action.
Specific Tab:

Add a Prompt:
Add a prompt to the play list. The dialogue that appears allows the selection of an existing prompt
or the ability to specify a new file name and then record the new prompt. See Wave Editor.

Record a Response:
Specify the length of the recorded response. The caller also needs to know that they need to
speak after the tone.

Edit:
Edit the settings of the currently highlighted item.

Delete: Deletes the currently highlighted item from the play list. This does not delete the actual
prompt file.

Shuffle:
Move the currently highlighted item within the play list.

Send recording to mailbox:
Specifies a mailbox into which the recorded file of responses it placed. If no mailbox is specified
the file can be passed to an eMail Action.
Voicemail Pro Installation and Maintenance Guide
IP Office
Using Voicemail Pro Actions
15-601063 Issue 15b (31 May 2006)
Page 143