Customizing Manual Recording ............................................................................................................189
Automatic Call Recording .....................................................................................................................190
Customizing Auto Recording ................................................................................................................191
Configuring Fax Servers ....................................................................................................... 193
Overview ..............................................................................................................................................193
Configuration Overview ........................................................................................................................194
Setting up Fax Forwarding....................................................................................................................202
IVR Database Connection ..................................................................................................... 203
Example Database Scenario ................................................................................................................203
Database Open Action.....................................................................................................................205
Database Execute Action.................................................................................................................206
Database Get Data Action ...............................................................................................................207
Speak Book Title..............................................................................................................................209
Confirm Book Details .......................................................................................................................210
Collect Callers Details......................................................................................................................211
Overview ..............................................................................................................................................213
Changing User Locale .....................................................................................................................216
Overview ..............................................................................................................................................217
Adding a short code .........................................................................................................................218
Adding a Record Name Module............................................................................................................219
Adding a Shortcode: ........................................................................................................................220
Using the Name Table..........................................................................................................................220
Changing Full Names ...........................................................................................................................221
Overview ..............................................................................................................................................223
Example...........................................................................................................................................224
Mailbox User Controls ........................................................................................................... 227
Overview ..............................................................................................................................................227
Telephony Operation Mode ..................................................................................................................227
Personal Distribution Lists ....................................................................................................................229
Voicemail Pro Installation and Maintenance Guide
IP Office
Table Of Contents
15-601063 Issue 15b (31 May 2006)
Page 9