Setting The Voicemail Pro System Fax Number - Avaya IP Office Voicemail Pro Installation And Maintenance Manual

The process for configuring a fax server to work with Voicemail Pro involves the following key steps:
1. Set the System fax Number. For more information, see Setting the Voicemail Pro System Fax
Number.
2. If prefixed numbers are being used you can set up a short code so that fax calls are routed to
prefixed numbers. For more information, see Setting Up a Short Code for Routing Faxes to
Prefixed Numbers.
3. If the chosen mailbox mode is Intuity, inform all mailbox owners that they can set up their own
preferred fax destinations if they like. For more information, see Setting Up a User Defined Fax
Number.
4. If a system fax number is not being used, you can set up a menu action to route fax calls. For
more information, see Routing Fax Calls Using a Menu Action.
5. If the fax server PC uses an analog fax card, configure the extension number to use for faxes.
For more information, see Configuring an Analog Extension Number for Fax Use.

Setting the Voicemail Pro System Fax Number

The System Fax Number is used to:

Enable fax detection.
By default fax detection is not enabled when Voicemail Pro is first installed. When fax detection is
enabled, any fax calls that are left in a voicemail mailbox, are redirected to the defined system fax
number.

Define the default destination for fax calls that arrive in a Voicemail mailbox and which are to be
redirected to a fax machine.
Intuity mailbox owners have the additional option to define their own personal fax number instead of the
system fax number. Incoming calls are directed to Voicemail Pro and then Voicemail Pro redirects fax
calls to a mailbox owner's personal fax number, if one has been set. For information mailbox owners
should read the Intuity Mailbox User Guide.
Voicemail Pro Installation and Maintenance Guide
IP Office
Configuring Fax Servers
15-601063 Issue 15b (31 May 2006)
Page 195