Avaya IP Office Voicemail Pro Installation And Maintenance Manual page 126

Voicemail Pro Installation and Maintenance Guide
Voicemail Code
Default = Blank
A code (1-15 digits) used by the voicemail server to validate access to this user's voicemail box. This is
required when users retrieve voicemail messages remotely, ie. from another user's extension or from an
external telephone, e.g. a mobile. If remote access is attempted and a Voicemail Code has not been
configured, the message "Remote access is not configured on this mailbox" will be played.

Confirm Voicemail Code
The Voicemail Code must be retyped to ensure it has been correctly entered.
Voicemail Email
Default = Blank
An email address can be used for sending email alerts about new messages. See Voicemail Email. Also
used for email reading.
Voicemail On
Default = On
When on, the mailbox is used to answer the user's unanswered or busy calls.
Voicemail Help
Default = Off
For Voicemail systems that are running in IP office mode, this option controls whether users hear an
additional prompt when they retrieve messages. The additional prompt is "For help at any time press 8".
Note

This option does not affect Intuity emulation mailbox mode (Voicemail Pro) where the prompt "For
help at any time press *4" is played.

Even if Voicemail Help is set to off, IP Office mode users can still press 8 at any time and hear
the list of Voicemail features. This setting turns on/off the audible help message. It does not
disable the actual feature.
Voicemail Ringback
Default = Off
If enabled and a new message has been received, the voicemail server will call the user's extension
whenever it returns from off-hook to on-hook. The voicemail server will not ring the extension more than
once every 30 seconds.
Voicemail Email Mode
Default = Off
Controls the method of operation of Voicemail Email above.

Off: Voicemail email mode not used.

Copy: A copy of the message is sent to the email account.

Forward: Messages are sent to the email account and deleted from the Voicemail server.

Alert: Notification that a new message has been received is sent to the email account.
Voicemail Email Reading
Sets whether the Voicemail Email address can be used for email reading. See Email Reading.
Reception/Breakout (DTMF 0)
Type the number to which callers are to be transferred if they are directed to voicemail and press 0.
Typically this is the reception number.
Breakout (DTMF 1)
Type the number to which callers are to be transferred if they are directed to voicemail and press 2. This
number might be, for example, the number of a colleague of the mailbox owner whose extension was
originally dialed.
Breakout (DTMF 2)
Type the number to which callers are to be transferred if they are directed to voicemail and press 3. This
number might be, for example, the mobile or cell number of the mailbox owner whose extension was
originally dialed.
Page 126
15-601063 Issue 15b (31 May 2006)
Voicemail Pro Installation and Maintenance Guide
IP Office