Adding A Start Point; Short Code Start Points; Editing A Start Point; Deleting A Start Point - Avaya IP Office Voicemail Pro Installation And Maintenance Manual

Voicemail Pro Installation and Maintenance Guide

Adding a Start Point

To adding a start point:
1. Either click Users, Groups or Short Codes and then
Groups or Short Codes and select Add.
2. Select the name that matches the user or group on the telephone system or enter the short code
(see additional short code note below).
3. For users and groups select the types of start points required.

Short Code Start Points

Short code start points require the Telephone Number entry of the matching short code in the IP Office
Manager to be set up in a particular way. For example, if a Start Point for short code *88 is set up, the
settings for short code *88 in the IP Office Manager application must be as follows:

Short Code: *88

Telephone Number: *88

Feature: Voicemail Node.
The above will allow internal callers to access the start point. To allow external callers access, an
Incoming Call Route should be set up with the destination *88.

Editing a Start Point

To edit a start point:
1. In the Navigation pane of the main Voicemail Pro window, either select the start point to edit and
click or right-click the start point and select Edit.
2. You can change the types of start points.
Note

If you deselect an existing start point you delete all actions associated with it.

Deleting a Start Point

To delete a start point:
1. In the Navigation pane, either select the start point to delete and click
point and then select Delete.

Renaming a User, Group or Short Code

To rename a user, group or short code
1. In the Navigation pane, right-click the user, group or short code and select Rename.
2. Type the new name.
3. Press Enter.
Page 130
15-601063 Issue 15b (31 May 2006)
, or right-click the mouse on Users,
Voicemail Pro Installation and Maintenance Guide
or right-click the start
IP Office