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Avaya IP Office Application Notes

Avaya IP Office Application Notes

Application notes for valcom talkback ip speakers with avaya ip office
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Avaya Solution & Interoperability Test Lab
Application Notes for Valcom Talkback IP Speakers with
Avaya IP Office – Issue 1.0
These Application Notes describe the configuration steps required for the Valcom Talkback IP
Speaker devices to successfully interoperate with Avaya IP Office. The Valcom Talkback IP
Speakers are SIP-based devices that integrate with Avaya IP Office as a SIP endpoint.
The following Valcom Talkback IP Speakers were compliance tested: VIP-148L, VIP-160,
VIP-172L, VIP-422 and VIP-431-DS.
Information in these Application Notes has been obtained through DevConnect compliance
testing and additional technical discussions. Testing was conducted via the DevConnect
Program at the Avaya Solution and Interoperability Test Lab.
MJH; Reviewed:
SPOC 12/6/2010
Abstract
Solution & Interoperability Test Lab Application Notes
©2010 Avaya Inc. All Rights Reserved.
1 of 17
Valcom-Spkr-IPO

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  • Page 1 These Application Notes describe the configuration steps required for the Valcom Talkback IP Speaker devices to successfully interoperate with Avaya IP Office. The Valcom Talkback IP Speakers are SIP-based devices that integrate with Avaya IP Office as a SIP endpoint. The following Valcom Talkback IP Speakers were compliance tested: VIP-148L, VIP-160, VIP-172L, VIP-422 and VIP-431-DS.
  • Page 2 These Application Notes describe the configuration steps required for the Valcom Talkback IP Speakers to successfully interoperate with Avaya IP Office. The Valcom Talkback IP Speakers are SIP-based devices that integrate with Avaya IP Office as a SIP endpoint. The following Valcom Talkback IP Speakers were compliance tested: ...

  • Page 3: Reference Configuration

    The Valcom Talkback IP Speakers were configured as SIP endpoints that registered with Avaya IP Office. When the call button is pressed on each of the Valcom Talkback IP Speakers, the Speaker initiates a call to a preconfigured destination that resides on Avaya IP Office, and provides hands-free two-way communication.

  • Page 4: Equipment And Software Validated

    The following equipment and software were used for the sample configuration provided: Equipment Software Avaya IP Office 500 6.0 (8) Avaya IP Office 500 Phone Expansion 6.0 (8) Module Analog POTS 30 V2 Avaya IP Office Manager (Windows PC) 8.0 (8) Avaya 5610SW IP Telephone (H.323)
  • Page 5 This section describes the steps required for to configure SIP extensions and users on IP Office. IP Office is configured via the IP Office Manager program. Log into the IP Office Manager PC and select Start  Programs  IP Office  Manager to launch the Manager application.
  • Page 6 On the VoIP tab, select G.711 ULAW 64K for Compression Mode and RFC2833 for DTMF Support. Click the OK button on the bottom of the screen (not shown). MJH; Reviewed: Solution & Interoperability Test Lab Application Notes 6 of 17 SPOC 12/6/2010 ©2010 Avaya Inc. All Rights Reserved. Valcom-Spkr-IPO...

  • Page 7: Administer Users

    Administer Users Create a user for a Valcom Talkback IP Speaker. Right-click User from the left panel and select New. MJH; Reviewed: Solution & Interoperability Test Lab Application Notes 7 of 17 SPOC 12/6/2010 ©2010 Avaya Inc. All Rights Reserved. Valcom-Spkr-IPO...
  • Page 8 Enter a desired name.  Full Name Enter a descriptive name.  Extension Enter the extension configured in Section 4.1. MJH; Reviewed: Solution & Interoperability Test Lab Application Notes 8 of 17 SPOC 12/6/2010 ©2010 Avaya Inc. All Rights Reserved. Valcom-Spkr-IPO...
  • Page 9 4.2 for each of the Valcom Talkback IP Speakers. After making the changes, click File  Save Configuration to push the changes to the IP Office system and have them take effect. Changes will not take effect until this step is completed.
  • Page 10 IP Solutions Setup Tool screen is displayed. Retain the default values and click OK to scan for Valcom devices. MJH; Reviewed: Solution & Interoperability Test Lab Application Notes 10 of 17 SPOC 12/6/2010 ©2010 Avaya Inc. All Rights Reserved. Valcom-Spkr-IPO...
  • Page 11 At the conclusion of the scan, the VIP-102B IP Solutions Setup Tool screen is updated with the discovered Valcom Talkback IP Speakers as shown below. MJH; Reviewed: Solution & Interoperability Test Lab Application Notes 11 of 17 SPOC 12/6/2010 ©2010 Avaya Inc. All Rights Reserved. Valcom-Spkr-IPO...
  • Page 12 Properties tab, and enter a descriptive Device Name. Select the appropriate time zone in the Offset From UTC field, and enter any desired Comments. MJH; Reviewed: Solution & Interoperability Test Lab Application Notes 12 of 17 SPOC 12/6/2010 ©2010 Avaya Inc. All Rights Reserved. Valcom-Spkr-IPO...
  • Page 13 Select the Network tab. Enter the proper values for Static IP Address, Subnet Mask, and Gateway IP Address fields for the network configuration. The default values in the remaining fields may be retained. MJH; Reviewed: Solution & Interoperability Test Lab Application Notes 13 of 17 SPOC 12/6/2010 ©2010 Avaya Inc. All Rights Reserved. Valcom-Spkr-IPO...
  • Page 14  Authentication Name: Enter the “Name” from Section 4.2.  Secret: Enter the “Login Code” from Section 4.2.  SIP Server: Enter the IP address of Avaya IP Office.  Register: Check this field.  Auto Destination: Enter the desired destination for calls initiated from this device.
  • Page 15 The feature test cases were performed manually. The call button was pressed on each Valcom Talkback IP Speaker to test the connection to different destinations on Avaya IP Office, and manual call controls from the destination were exercised to verify proper interactions with features such as “transfer”...

  • Page 16: Verification Steps

    7. Verification Steps This section provides the tests that can be performed to verify proper configuration of Avaya IP Office and the Valcom Talkback IP Speakers. 7.1. Verify Valcom Talkback IP Speakers Press the call button on each of the Valcom Talkback IP Speakers and verify that the “Auto Destination”...
  • Page 17 2010 Avaya Inc. All Rights Reserved. © Avaya and the Avaya Logo are trademarks of Avaya Inc. All trademarks identified by ® and ™ are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners. The information provided in these Application Notes is subject to change without notice.

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