Avaya IP Office CTI Link Installation Manual
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Also See for IP Office CTI Link:
- Installation manual (10 pages) ,
- Installation manual (8 pages) ,
- Programmer's manual (28 pages)
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Summary of Contents for Avaya IP Office CTI Link
- Page 1 IP Office CTI Link Installation Manual 40DHB0002UKAB - Issue 11a (22nd September 2005)
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Page 3: Table Of Contents
Table of Contents CTI TAPI Installation ........................5 Overview..............................5 IP Office CTI Link Lite ..........................5 IP Office CTI Link Pro ..........................5 Installing TAPILink and DevLink ......................... 6 Installing the Wave Driver........................... 7 Installing the Wave Driver ........................7 Windows XP............................ -
Page 5: Cti Tapi Installation
CTI TAPI Installation Overview IP Office CTI Link is available in Lite and Pro versions, which provide run-time interfaces for applications to use. The Software Development Kit (SDK) provides documentation on both Lite and Pro interfaces for software developers. Both the Lite and Pro offerings are the same program. The additional functionality provided by IP Office CTI Link Pro is enabled when the CTI Link Pro licence key is installed. -
Page 6: Installing Tapilink And Devlink
9. On the Select Components screen tick the TAPI box and, if required, the DevLink box. DevLink is installed and used in conjunction with 3rd party applications, e.g. Call Costing software. For more information refer to the IP Office CTI Link DevLink Programmer's Guide. Do not change any other settings. -
Page 7: Installing The Wave Driver
WIDWOD32 driver. 2. This is not sufficient on its own, however. You need to prevent its use explicitly. 3. Go to Sounds and Audio Devices/Hardware/Avaya IP400 32 bit WIDWOD Driver/ Properties/Properties/Properties. 4. Check the box labelled Do not map through this device. -
Page 8: Installing The Cti Tapilink Pro And Wave Licenses
7. Send the configuration back to the IP Office and select Reboot. 8. Following the reboot, reload the configuration and check that the new license is shown as Valid. Installation Manual Page 8 IP Office CTI Link 40DHB0002UKAB - Issue 11a (22nd September 2005) -
Page 9: Configuring The Tapi Driver
TAPI Service Providers that you have installed. The IP Office TAPI Service Provider will be in the list of installed TAPI Service Providers. Select Avaya IP Office TAPI Service Provider and press Configure. You will be presented with the Avaya TAPI Configuration menu screen. -
Page 10: Single User Mode
TAPI. Without this option set, the phone will remain in a disconnected state until the phone is hung up manually. The off-hook station checkbox can be found on the Telephony tab of the User settings in Manager. Installation Manual Page 10 IP Office CTI Link 40DHB0002UKAB - Issue 11a (22nd September 2005) -
Page 11: Index
IP Office Admin CD Select 9 Press 7 CTI TAPILink Pro Single User 9 Pro 5 Installing 8 IP Office CTI Link 5 Single User Mode 9 Properties/Properties CTI TAPILink Pro 8 IP Office CTI Link Small Office Edition DevLink... - Page 12 Providers 9 WIDWOD32 7 Wave Licenses 8 TAPI WAV 9 Use 7 XP Pro 9 Wave User's Licence TAPILink Use 7 Installing 6 Use 8 Installation Manual Page 12 IP Office CTI Link 40DHB0002UKAB - Issue 11a (22nd September 2005)
- Page 14 Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments to the detailed specifications at its discretion.