Troubleshooting A Usb Flash Memory Device - Intel SR6850HW4 - Server Platform - 0 MB RAM Product Manual

Troubleshooting a USB Flash Memory Device

Problems detecting the USB flash memory device:
1. Check to see if the USB flash memory device is displayed in the Boot Maintenance Manager.
2. If the device can be correctly seen use the "add" option in the Boot Maintenance Manager. Do
not remove the USB Flash Memory while the system reboots and check the boot Manager
again.
3. Create a small FAT partition (less than 64MB) on a system that is running the Windows* XP
operating system.
4. Format the partition as FAT.
5. Use DOS FDISK to delete all of the partition and create a small partition for DOS – make sure
the partition created is set to "active".
6. Power cycle the server.
7. Remove all other bootable media from the server.
Problems booting to the USB flash device that has a partition and is formatted correctly:
1. Run FDISK /MBR
2. Make sure the partition is active.
3. Make sure the partition has been correctly formatted as a bootable partition.
4. Use the Boot Manager to select the boot device.
5. Use the Boot Maintained Manager to add the device to the Boot Manager:
- Select "Boot Manager"
- Select "Boot Options"
- Select "Add Boot Option"
- Select the Boot option to add
- Select "Reset". The system will be rebooted and the new option will appear in the Boot
Manager Menu.
NOTE
The USB flash memory device will only be present in the Boot Manager only
while it is plugged in. Once the USB flash device is removed and the system
is rebooted the USB flash memory device will no longer be seen in the Boot
Manager.
Problems with they system booting to EFI when trying to boot to USB floppy disk drive or to
the USB flash memory device:
This is typically an indication that no key was pressed when prompted to enter the System Option
Menu or that the first boot device is EFI.
1. At the Shell command prompt type EXIT to return to the System Option Menu.
2. Select "Boot Manager"
3. Select the correct boot device.
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