Olivetti d-Color MF4003 Service Manual page 488

d-Color MF4003/MF3303
Error code
• MIO response timed out.
41FB Control error
• As the file descriptor of the e-mail that MFP receives from MIO is
invalid, MFP cannot receive the e-mail.
41FC Control error
• During the creation of data to be sent by e-mail, the CS Remote
Care's internal status error occurs or the data that need to be
sent has not been created.
41FD Control error
• During e-mail reception, the parameter sent from MIO to the CS
Remote Care is invalid and MFP cannot receive the e-mail.
41FE Control error
• After the completion of e-mail transmission, MFP received the
transmission completion message from MIO. However, the CS
Remote Care's internal status was not the status of transmission
completion.
41FF Control error
• During e-mail reception, MIO became inactive.
4210 Control error
• E-mail sent from MIO could not be properly handled in the CS
Remote Care.
(6) 5###
Error code
5### MIO detects error when sending an attached file.
(7) 6###
Error code
6### MIO detects error during a sending sequence.
7.3.3 When connecting by http
NOTE
▪ When a code other than the ones listed below is displayed, contact OLI and inform the error code.
(1) 0###
Error code
0### Transmission error
###: http responding code (hexadecimal)
For http responding code, see RFC issued by IETF after converting
hexadecimal number into decimal one.
(2) 1###
Error code
1030 Machine ID mismatching
• Received file which tells that machine ID mismatches.
1050 Grammar error
• Received file did not define the CS Remote Care command (2
digits).
• The Type of Subject and the command of file are not consistent.
1061 Modifying not allowed
• The host sent a command file that asked modifying data of item
where setting change is not allowed.
1062 Modifying not available due to the copy job currently performing
• When informing the host that it cannot be modified due to the
copy job currently performing.
1080 Data length problem
• LEN value of TEXT data and actual data length are not
consistent.
1081 Frame No. error
• The last frame has not been received.
• There are missing frame No.
Service Manual
Contents
Contents
Contents
Contents
Contents
L-90
L TROUBLESHOOTING > 7. CS Remote Care ERROR CODE
Turn the main power switch OFF and then ON.
Turn the main power switch OFF and then ON.
Turn the main power switch OFF and then ON.
Turn the main power switch OFF and then ON.
Turn the main power switch OFF and then ON.
Turn the main power switch OFF and then ON.
Check the SMTP server and POP3 server on user
side.
Check the SMTP server and POP3 server on user
side.
Check the http server system settings.
• Authentication setting for address of the
destination where the server is connected
• Location indicated for a folder
• Connection ID
• Password
• Check the machine ID setting.
• Check the machine ID setting on host side.
Check file content.
Ask the host to send another instruction file for
modifying.
Ask the host to send another instruction file for
modifying.
Ask the host to send another instruction file for
modifying.
Check the status of the machine registration on host
side.
Solution
Solution
Solution
Solution
Solution
Y119930-3