Olivetti d-Color MF4003 Service Manual page 486

d-Color MF4003/MF3303
Error code
000E Receiving ring buffer full
• When receiving ring buffer is full
000F Transmission ring buffer full
• When transmission ring buffer is full
0014 Incorrect transmission data length
• When transmission of a data with the length longer than the
transmission ring buffer size is requested
0015 Status error (upon modem operation check)
0016 Status error (upon data arrival)
0017 Status error (upon line disconnection)
0019 Center ID error
• Center ID of the host is not identical with the one of start request
telegram.
001A Device ID inconsistency
• Device ID of the main body is not identical with the one of start
request telegram.
001B Device ID unregistered
• Request telegram 2 (Constant data transmitting, emergency call)
comes from the main body that has not registered device ID yet.
001C Grammar error
• The specified format is not used in the received reply telegram.
001D Impossible to change (Item where change is prohibited)
• Host inquires change of the setting of the item not allowed to be
changed.
001E Impossible to change (during printing)
• Setting cannot be changed because the setting change is made
during the machine is printing or starts printing.
001F Impossible to change (Item where change is prohibited)
• Host attempts to write data to the item of which current value has
not been read.
0020 Timeout of telegram delivery
• At waiting mode of telegram delivery the machine fails to receive
the telegram in a given time.
0021 Telegram longer than the specified length.
• A telegram longer than the specified length is received.
0022 Transmission phase response NG
0023 Timeout of transmission phase response MSG
0024 Incorrect acquisition function of event data
0025 Timeout of driver transmission check MSG
0026 An internal inconsistence is detected
0027 Transmission / receiving collision
• Receiving is detecting during transmitting processing
7.3.2 When connecting by e-mails
NOTE
▪ When a code other than the ones listed below is displayed, contact OLI and inform the error code.
(1) 0###
Error code
0### Transmission error
###: SMTP responding code (hexadecimal)
For SMTP responding code, see RFC issued by IETF after converting
hexadecimal number into decimal one.
(2) 1###
Error code
1030 Machine ID mismatching
• Received an e-mail which tells that machine ID mismatches.
1050 Grammar error
• Received mail did not define the CS Remote Care command (2
digits).
• The Type of Subject and the command of attached file are not
consistent.
Service Manual
Contents
Contents
Contents
L-88
L TROUBLESHOOTING > 7. CS Remote Care ERROR CODE
If the same error is detected several times, turn the
modem power OFF and ON.
If the same error is detected several times, turn the
modem power OFF and ON.
If the same error is detected several times, turn the
modem power OFF and ON.
Transmit again manually.
Transmit again manually.
Transmit again manually.
• Check center ID setting of the main body side.
• Check the setting condition of the host side.
• Check device ID setting of the main body side.
• Check the setting condition of the host side.
• Check device ID setting of the main body side.
• Check the setting condition of the host side.
Check the settings for CSRC application.
Check the settings for CSRC application.
Try again when the machine is not printing.
Check the settings for CSRC application.
Try communication again.
Check the settings for CSRC application.
Try communication again.
Try communication again.
Try communication again.
Try communication again.
Try communication again.
Try communication again.
Check the user's SMTP server system settings.
• Authentication setting
• Authentication ID
• Authentication password
• Address of the destination where the server is
connected
• Check the machine ID setting.
• Check the machine ID setting on host side.
Ask the host to send another mail.
Solution
Solution
Solution
Y119930-3