Olivetti d-Color MF4003 Service Manual page 465

d-Color MF4003/MF3303
3.18.20 CD38E Contents
Trouble type CD38E: Nonvolatile data save error (SPI-Flash)
Rank C
Trouble detection condition The "ISW download flag" saved in the SPI-Flash has an illegal value.
Trouble isolation -
Relevant electrical parts
Procedure
1. Rewrite the firmware.
2. Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power
switch.
3.18.21 CD390
Contents
Trouble type CD390: Nonvolatile data checksum error
Rank C
Trouble detection condition C-D390 code is normally shown when the CPU board (CPUB) is replaced with a new one.
Trouble isolation -
Relevant electrical parts -
Procedure
1. Wait until "Recover Data" appears. (MFP will reboot maximum 2 times by itself, it may take 5 minutes.) Touch the "Recover Data" button
and follow the instructions that appear on the control panel to restore (backup) data.
3.18.22 CD391
Contents
Trouble type CD391: Nonvolatile data save error (Storage)
Rank -
Trouble detection condition -
Trouble isolation -
Relevant electrical parts -
Procedure
NOTE
▪ Contact the responsible people of OLI before taking some countermeasures.
3.18.23 CD392
Contents
Trouble type CD392: Nonvolatile data save error (EEPROM)
Rank C
Trouble detection condition The backup board (ERB) is replaced with a new one.
Trouble isolation -
Relevant electrical parts Backup board (ERB)
Procedure
1. Replace the following components with new ones.
Configure [New Release] in Service Mode before replacing the image transfer belt unit, transfer roller and the fusing unit.
• Imaging unit
• Transfer belt unit
• Fusing unit
• Transfer roller
• Feed roller, pick-up roller, separation roller (including options)
• Separation pad
• Toner filter
2. Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power
switch.
3. Set the various setting values in the service mode again.
4. If the above actions do not solve the problem, contact OLI.
3.18.24 CD3B1, CD3B3, CD3B4, CD3B5
Contents
Trouble type
Y119930-3
• CPU board (CPUB)
• Base board (BASEB)
• CD3B1: DB server startup failure
• CD3B3: DB access failure
• CD3B4: No DB definition file
L TROUBLESHOOTING > 3. TROUBLE CODE
L-67
Service Manual