Olivetti d-Color MF4003 Service Manual page 236

d-Color MF4003/MF3303
NOTE
▪ Heart Beat is a feature that uploads a Heart Beat file to the registered web server at a specified interval to report that the
device is operating. Heart Beat files include total counter and status information.
15. To set the polling time in http communication.
• For http (Bilateral communication): Select
16. Touch [Software Switch Setting] to make software SW setting for CS Remote Care.
NOTE
▪ This setting is not normally necessary. Take this step only when necessary in a specific connecting condition.
17. Touch [END].
18. Touch [Maintenance/Default Settings] -> [Server Setting] to make server settings.
• For E-mail (Bilateral/Unilateral communication):
• For http (Bilateral/Unilateral communication):
19. Touch [Maintenance/Default Settings] -> [Detail Setting] -> [Basic Setting] -> [Initial Transmission].
20. Touch [Initial Transmission] key on the right bottom of the screen to start initial transmission.
NOTE
▪ The [Initial Transmission] key at the right bottom of the screen will be displayed only when all of the following items have
been input.
- For telephone line, fax line: Center ID, Device ID, Center Telephone Number, Device Telephone Number
- For E-mail (Bilateral/Unilateral communication): Center ID, Device ID, E-Mail Address
- For http (Bilateral/Unilateral communication): Center ID, Device ID, URL Address
▪ However, if an invalid value is input as the device ID, the initial transmission key is not displayed.
21. When the machine is properly connected with the center, CS Remote Care setting screen will be displayed.
• If communication error between the machine and Center occurs, check the error code that appears.
22. For E-mail (Bilateral/Unilateral communication): Sending the initial connection E-mail message from the center to the address of the copier.
NOTE
▪ When receiving the initial connection E-mail message from the center while CS Remote Care-related screen is being
displayed, the current setting information will be deleted, and CS Remote Care setting will be displayed.
▪ For sending the initial connection E-mail, see the manual for CS Remote Care center.
▪ Messages can be exchanged only between the center with initial connection and the copier.
▪ The initial connection from the center will be carried out, and the E-mail address of the center will be stored in the copier.
▪ When the initial registration is complete, the E-mail address of the center will be displayed by selecting [Service Mode] ->
[CS Remote Care] -> [Maintenance/Default Settings] -> [Detail Setting] -> [Basic Setting] -> [E-Mail address].
8.1.3 Setup confirmation
• Follow the steps below to make sure that CS Remote Care has been properly set up.
<Procedure>
1. Touch [CS Remote Care].
2. Check to make sure that only selected item is displayed.
8.1.4 Calling the maintenance
• When CE starts maintenance, inputting the ID code of CE (seven digits: numbers which CE can identify. They are controlled by the
distributor.) will transmit the information to the Center side and tells that the maintenance has started. When the maintenance is finished,
touching [Maintenance Complete] key will transmit the information to the center and tells that it is finished.
NOTE
▪ The MFP sends the maintenance start information to the Center. While the MFP is in maintenance mode, the communication
between the MFP and the Center is unavailable. Therefore, CE must touch [Maintenance Complete] immediately after the
completion of maintenance to end maintenance mode.
When starting the maintenance
1. Touch [CS Remote Care].
2. Touch [Maintenance Start].
3. Input the ID code using the 10-key pad.
4. Select estimated hours that elapse before the completion of the maintenance from the options of [2 hours], [4 hours], [6 hours], [8 hours],
[10 hours], or [12 hours].
5. Touch [OK].
NOTE
▪ The Start key blinks while maintenance mode is being carried out.
▪ You cannot extend the estimated hours while the maintenance is in progress.
▪ If you forget to touch [Maintenance Complete] after the completion of the maintenance, the maintenance completion information
is automatically sent after the lapse of the selected estimated hours and the normal communication becomes available.
When finishing the maintenance
1. Touch [CS Remote Care].
2. Touch [Maintenance Complete].
8.1.5 Calling the center from the administrator
• When the CS Remote Care setup is complete, the administrator can call the CS Remote Care center.
NOTE
▪ When the setup is not complete or another transmission is being carried out, the [Admin. transmission] key will not be displayed,
and the transmission is not available.
<Procedure>
1. Touch [Settings] -> [System Connection]
2. Touch [Admin. transmission].
3. Press the Start key.
NOTE
▪ For transmitting data of the machine by calling the center on the specified date and time, refer to the manual for CS Remote Care
center.
Service Manual
[Basic Setting] -> [Polling Interval].
Select [Server for RX] / [Receive] /
Select [HTTP Server Settings] / [SSL
I-20
I SERVICE MODE > 8. CS Remote
[Send].
Settings].
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