Intermec Janus 2020 User Manual page 321

Using MkImage and PutImage (continued)
Problem
Error, EMM Manager
is installed,
reboot without EMM
Support before using
PutImage
2020U.055
Error, unable to
turn on flash
programming voltage
2020U.057
Error, cannot
program flash due
to low battery
2020U.061
When you start PutImage, one of these
messages appears:
• Critical error, invalid checksums have
occurred.
• Critical error, invalid image file.
• Critical error, a write fault has
occurred.
• Critical error, erase was bad.
NF
Solution
Unload the EMM manager (EMM386.EXE) and try running
PutImage again.
Three things could have happened:
• You do not have an external power supply attached to the
reader. You must provide an external power supply for the
reader before you execute PutImage. Connect a
communications dock or optical link adapter to the reader,
and then connect a power supply to the dock or adapter.
• There is a hardware problem.
• Some other subsystem (such as a PC card) is presently using
the 12V. Wait, and try using PutImage again later.
You must provide an external power supply for the reader
before you execute PutImage. Connect a communications dock
or optical link adapter to the reader, and then connect a power
supply to the dock or adapter.
A critical error occurred. You cannot reboot the reader, but you
can save the data held in conventional memory and reload the
reader's flash memory. For help, see "Dumping the Reader's
640K Conventional Memory" and "Loading Flash Memory" in
Chapter 9.
10
BC
Troubleshooting
10-25