Intermec Janus 2020 User Manual page 310

JANUS 2020 Hand-Held Computer User's Manual
Networking the Reader (continued)
Problem
The communications application appears
to stop executing or locks up.
You may experience problems with your
RF network, such as:
• The RF option is not listed in the Com
menu of IC.EXE.
• The RF protocol handler (RFPH) did
not load correctly.
• The Connect icon turns off.
10-14
BC
N F
Solution
The reader may have lost its connection with the
communications dock, optical link adapter, or other device.
Verify that the reader is still connected to the other device.
Make sure all the cables are firmly connected to each device. If
you are using a communications dock, make sure the reader is
placed correctly in the reader slot.
If the reader was disconnected, restart the communications
application. If it is still locked up, warm boot the reader. Check
the communications protocol configuration and make sure you
have set timeout values.
Caution
Do not press any keys while the reader is performing a
warm boot or you may lose data.
Conseil
N'appuyez pas sur des touches pendant que le lecteur se
réamorce, sinon vous pouvez perdre des données.
If you have any problems with your RF network, see your
JANUS RF documentation.