Page 1 VJ-1624X/VJ-1624WX VJ-1924WX VJ1x24XE-A-00...
Page 3 Trademark Mentioned in this Manual • MUTOH, ValueJet, VJ-1624X, VJ-1624WX, VJ-1924WX, MH-RTL are registered trademarks or product names of MUTOH INDUSTRIES LTD. • Windows XP, Windows Vista and Windows 7 are registered trademarks or product names of Microsoft Corporation.
Page 4 • The product and the contents of this publication may be changed without prior notification. • MUTOH INDUSTRIES LTD. has made the best efforts to keep this publication free from error, but if you find any uncertainties or misprints, please call us or the shop where you bought this equipment.
Page 5 Warranty Limitations Warranty Limitations 1. MUTOH INDUSTRIES LTD. warrants part repair or replacement as a sole measure only if a failure is found in the system or in the materials and workmanship of the product the seller produced. However, if the cause of failure is uncertain, decide the action after due mutual consultation.
Page 6 Explains operating procedures along with unpacking, installation and preparation before use. Operation Manual (this manual) Purpose and Target Readers This manual explains preparations before use and operation procedures for MUTOH Full Color Ink Jet Printer VJ-1624X/1624WX/1924WX This manual is prepared for the owners and operators of this printer.
Page 7 VJ-1624X/1624WX/1924WX OPERATION MANUAL About this Manual Manual Notation This section explains general cautions that must be followed in order to use this printer safely. Warning Meaning Used for dangerous situations where death or serious injury may be caused. WARNING Used for dangerous situations that may cause slight or medium injury, or when all or parts of CAUTION products are damaged.
Page 8 About this Manual VJ-1624X/1624WX/1924WX OPERATION MANUAL...
Page 9: Table Of Contents
TABLE OF CONTENTS Safety instructions Types and meanings of warnings ....... 16 Important safety instructions .
Page 10 Table of Contents VJ-1624X/1624WX/1924WX OPERATION MANUAL 3.4.1 Loading roll media ..........78 3.4.2 Setting Roll Media .
Page 11 VJ-1624X/1624WX/1924WX OPERATION MANUAL Table of Contents 4.3.2 Panel setup menu overview........188 Operating from Operation panel.
Page 12 Table of Contents VJ-1624X/1624WX/1924WX OPERATION MANUAL 5.1.17 Roll Length menu ..........244 5.1.17.1 Roll Length menu .
Page 13 VJ-1624X/1624WX/1924WX OPERATION MANUAL Table of Contents 6.4.2 Transporting the printer ......... . 321 Troubleshooting Malfunctions and failures .
Page 14 Table of Contents VJ-1624X/1624WX/1924WX OPERATION MANUAL...
Page 15: Safety Instructions
VJ-1624X/1624WX/1924WX OPERATION MANUAL 1 Safety instructions Safety instructions This chapter explains the installation of this printer, warning terms that operators need to know, caution items and warning labels on the printer main unit. WARNING • When installing and operating this printer, be sure to follow the directions and warnings in this manual.
Page 16: Types And Meanings Of Warnings
1 Safety instructions VJ-1624X/1624WX/1924WX OPERATION MANUAL Types and meanings of warnings The warnings in the Operation Manual and the warning labels attached to the printer are categorized into three stages. Understand the meanings of the following warning terms and follow the contents (instructions) in this manual.
Page 17: Important Safety Instructions
It could lead to an electric shock or fire. Immediately turn OFF the power switch, disconnect the power plug from the electric socket, and contact your local MUTOH dealer. Wire the various cords as directed in the Operation Manual. Wrong wiring could cause a fire.
Page 18 1 Safety instructions VJ-1624X/1624WX/1924WX OPERATION MANUAL Be sure to use a dedicated power socket with an earth wire for the power supply, and connect it to the earth wire. If the earth wire is not connected, it may cause an electric shock or fire. You are obligated to properly dispose of waste fluid from the printer in compliance with Wastes Disposal and Public Cleansing Act and local ordinances.
Page 19 VJ-1624X/1624WX/1924WX OPERATION MANUAL 1 Safety instructions When cleaning Cleaning wiper, • Do not touch Cleaning wiper and Head cap unit. Head cleaning may not be performed correctly because of oil from your hands. • Make sure to use Cleaning stick to wipe Print head. A wet Cleaning stick may cause Print head to clog.
Page 20 1 Safety instructions VJ-1624X/1624WX/1924WX OPERATION MANUAL Do not touch Media feed slot, Platen, and Media guide while Heater is working. Media feed slot, Platen, and Media guide become very hot and you could burn yourself. Ventilate the workplace. Not doing so may cause nausea or a fire hazard. Right after printing, Media guide becomes very hot.
Page 21: Warning Labels
• Use cloth, water and mild detergent for removing dirt from the warning labels. Avoid organic solvents and gasoline. • Replace the labels if they are damaged, lost or illegible. If the warning labels have to be replaced, contact your local MUTOH dealer. 1.3 Warning labels...
Page 22: Location And Type Of Warning Labels
1 Safety instructions VJ-1624X/1624WX/1924WX OPERATION MANUAL 1.3.2 Location and type of warning labels Pasting locations of the warning labels are shown in the following figure. 1.3.2.1 Warning labels Front section Types of warning labels 1.3 Warning labels...
Page 23 VJ-1624X/1624WX/1924WX OPERATION MANUAL 1 Safety instructions Types of warning labels VJ-1624X Only 1.3 Warning labels...
Page 24: Rear Section
1 Safety instructions VJ-1624X/1624WX/1924WX OPERATION MANUAL 1.3.2.2 Rear section 1, 2 Types of warning labels VJ-1624X Only 1.3 Warning labels...
Page 25 VJ-1624X/1624WX/1924WX OPERATION MANUAL 1 Safety instructions NOTE The following marks are for China's safety standards. Dan hab yungh youq gij digih haijbaz 2000m doxroengz haenx ancienz sawjyungh. Dan hab yungh youq gij dienheiq diuzgen mbouj dwg diegndat haenx ancienz sawjyungh. 1.3 Warning labels...
Page 26 1 Safety instructions VJ-1624X/1624WX/1924WX OPERATION MANUAL 1.3 Warning labels...
Page 27: Product Overview
VJ-1624X/1624WX/1924WX OPERATION MANUAL 2 Product overview Product overview This chapter explains the features of this printer along with the names and functions of each part.
Page 28: Names Of Parts And Functions
2 Product overview VJ-1624X/1624WX/1924WX OPERATION MANUAL Names of parts and functions This section explains the names and functions of each part. 2.1.1 Front section NOTE The illustrations used in this section are those of VJ-1624X. Name Function Media loading lever Used for fixing or releasing the media.
Page 29 VJ-1624X/1624WX/1924WX OPERATION MANUAL 2 Product overview Name Function Front cover Used to prevent the user from coming in contact with the driving mechanism during the printer operation. Opened and closed when media is loaded or jammed. It is normally closed. Stand Used when installing the printer on a flat floor.
Page 30: Rear Section
2 Product overview VJ-1624X/1624WX/1924WX OPERATION MANUAL 2.1.2 Rear section VJ-1624X VJ-1624WX/1924WX Name Function Roll media holder Load the roll media. Equipped with Flanges to attach the roll media and Fixing levers to fix Roll media holders. Media feed slot Used for feeding media. Ink cartridge slot Insert Ink cartridges.
Page 31: Operation Panel
VJ-1624X/1624WX/1924WX OPERATION MANUAL 2 Product overview 2.1.3 Operation panel Used to set the operating conditions, to display the status of the printer, and to set various functions. Explains names of each operation key and status display along with the functions. •Refer to the following for details regarding the operation method of Operation panel.
Page 32 2 Product overview VJ-1624X/1624WX/1924WX OPERATION MANUAL Name Normal Setup menu display [Menu] key Shifts to the Setup menu. Shifts from Setup menu display to Normal. [Enter] key Restarts printing while printing is being • Select the menu to set, and shift to the next suspended.
Page 33 VJ-1624X/1624WX/1924WX OPERATION MANUAL 2 Product overview (2) Display section Name Color Status Description Power lamp Blue Lamp Power is ON. Lamp • Receiving and analyzing the data. blinks • Performing media initial operation. Lamp Power is OFF. Error lamp Orange Lamp An error has occurred.
Page 34 When an error requiring a restart (fatal malfunction for the printer operation) occurs, all lamps blink with an alarm. 7.2.3 Error requiring restart If the error persists even when the malfunction is fixed, contact your local MUTOH dealer. 2.1 Names of parts and functions...
Page 35: Ink Level Indicator
VJ-1624X/1624WX/1924WX OPERATION MANUAL 2 Product overview 2.1.4 Ink level indicator When the “Remain Ink menu” on Display menu is set to “On”, the ink level indicator that discribes the ink or ink cartridge status is displayed on LCD monitor. 5.7 Display menu 5.7.4 Remain Ink menu •...
Page 36: Estimated Ink Level Graphic
2 Product overview VJ-1624X/1624WX/1924WX OPERATION MANUAL 2.1.4.1 Estimated Ink level graphic Indicator to display the conditions of ink/cartridges Remaining ink amount : More than 80%, less than 100% Remaining ink amount : More than 60%, less than 80% Remaining ink amount : More than 40%, less than 60% Remaining ink amount : More than 20%, less than 40%...
Page 37: Printer Status Outline
VJ-1624X/1624WX/1924WX OPERATION MANUAL 2 Product overview Printer status outline This section explains the printer status. 2.2.1 Status (1) Normal Printing is possible when the media is loaded. The various functions for printing can be performed on Operation panel. (2) Setup menu display Various settings regarding printing can be made from Operation panel.
Page 38: Changing Printer Status
2 Product overview VJ-1624X/1624WX/1924WX OPERATION MANUAL 2.2.2 Changing printer status Follow the procedure below and change the printer status. (1) Normal → Setup menu display Press the [Menu] key on Operation panel when the printer is set to Normal. • "Menu 1: Setup>"...
Page 39: Before Using
VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using Before using This chapter explains necessary steps before using the printer.
Page 40: Power Cord Set Connection
• Do not route the power cord set near heating appliances. NOTE Contact your local MUTOH dealer if the power cord set is damaged. Follow the procedure below to install the power cord set. 1. Make sure that the printer is turned OFF.
Page 41 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using NOTE The power is ON when the [Power] key of Operation panel is pressed in. Press the key once again to turn OFF the power. 2. Connect the power cord set to the AC inlets on the right side of the printer (VJ-1624X: 2 places, VJ- 1624WX/1924WX: 1 place).
Page 42 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL 3. Insert the plug of the power cord set firmly in the socket. WARNING • Do not pull out or insert the power plug with a wet hand. This could lead to an electric shock. •...
Page 43 Before using NOTE • Contact your local MUTOH dealer if the earth connection is not/cannot be established. • When the printer is ON, do not pull out the power cord set from the power socket. Whenever the plug is pulled out from the power socket, turn OFF the power on Operation panel and allow one minute or more before inserting the plug in the power socket again.
Page 44: Turning The Power On/Off
Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL Turning the power ON/OFF This section explains how to turn the printer ON/OFF. 3.2.1 Turning the power ON Follow the procedure below to turn the power ON. 1. Press the [Power] key on Operation panel to turn ON the printer. •...
Page 45: Turning The Power Off
VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using 3.2.2 Turning the power OFF Follow the procedure below to turn the printer OFF. 1. Verify the following regarding the operational condition of the printer. • Printing or other operations are not in progress. • Operation panel display is Normal.
Page 46 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL NOTE If the head height is set to High or Mid (only for VJ-1624WX/1924WX), "Set Height to Low" is displayed on Operation panel, and the printer stops the procedure to turn the power OFF. To restart the procedure, return the head height to Low. 4.2.5.3 When setting the head height to Low •...
Page 47: Filling Ink
VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using Filling ink This section describes the procedure to install Ink cartridges for the first time. CAUTION • Before operation, make sure to read the Safety Data Sheet (SDS). • When handling Ink cartridges or Ink packs, pay attention so that ink does not come into contact with your eyes or skin.
Page 48 • Any problems caused by using an ink bag other than those recommended above will not be covered by the warranty, and repair expenses will be paid by the customer. • For types and details of Ink cartridges, contact your local MUTOH dealer. • Do not shake Ink cartridges or Ink packs strongly.
Page 49: When Using 220Ml Ink Cartridges
VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using 3.3.1 When using 220ml Ink cartridges Follow the procedure below to install the 220ml Ink cartridges. NOTE The procedures differ between VJ-1624X and VJ-1624WX/1924WX. Check your printer model name and follow the correct procedure. The 220ml cartridges can be inserted horizontally or vertically. This section describes the case of horizontal insertion angle only.
Page 50 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL 2. Press the [Enter] key on Operation panel. • "Insert CleaningCart." is displayed on Operation panel. 3. Take out Cleaning cartridges (4 pieces) from the bags. 4. Insert Cleaning cartridge into Ink cartridge slot. • Keep the arrow of Cleaning cartridge facing up and insert it into the printer.
Page 51 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using • Insert Cleaning cartridge all the way in Ink cartridge slot. Name Cleaning cartridge Ink cartridge slots • If the head height is set to High, "Change Head Gap Low" is displayed on Operation panel. Change the head height to Low.
Page 52 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL 6. Press the [Enter] key on Operation panel. • "Insert InkCartridges" is displayed on Operation panel. 7. Install Ink cartridges (K, C, M, Y) in Ink cartridge slots on the back of the printer. • Shake Ink cartridges 2 to 3 times lightly before installing them into Ink cartridge slots.
Page 53 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using • Insert Ink cartridges all the way in Ink cartridge slots. Name Ink cartridge Ink cartridge slot K Ink cartridge slot C Ink cartridge slot M Ink cartridge slot Y • When an Ink cartridge is installed, "Ink Refill **%" is displayed on Operation panel and ink replenishment starts.
Page 54: For Vj-1624Wx/1924Wx
If there is no improvement in the print result even after refilling a small amount of ink, leave the printer unused for an hour or more. Then, refill a small amount of ink again and check the print result. If there is still no improvement, contact your local MUTOH dealer. 3.3.1.2 For VJ-1624WX/1924WX 1.
Page 55 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using • When head cleaning is complete, "Wash retry? No" is displayed on Operation panel. 3. Select whether to perform cleaning of the ink path before the initial ink charge. NOTE • Cleaning may be required depending on the ink type to be set. •...
Page 56 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL 6. Insert Cleaning cartridge into Ink cartridge slot. • Keep the arrow of Cleaning cartridge facing up and insert it into the printer. Name Cleaning cartridge Arrow • Insert Cleaning cartridge all the way in Ink cartridge slot. Name Cleaning cartridge Ink cartridge slots...
Page 57 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using 7. Remove all Cleaning cartridges. Name Cleaning cartridge • "Busy-Washing" is displayed on Operation panel and the printer starts head cleaning. • When head cleaning is complete, "Wash retry? No" is displayed on Operation panel. 8.
Page 58 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL 9. Install Ink cartridges (K, C, M, Y) in Ink cartridge slots on the back of the printer. • Shake Ink cartridges 2 to 3 times lightly before installing them into Ink cartridge slots. • Make sure that Ink cartridges are inserted into the correct Slots.
Page 59 If there is no improvement in the print result even after refilling a small amount of ink, leave the printer unused for an hour or more. Then, refill a small amount of ink again and check the print result. If there is still no improvement, contact your local MUTOH dealer. 3.3 Filling ink...
Page 60: When Using 440Ml Ink Cartridges (Vj-1624X Only)
Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL 3.3.2 When using 440ml Ink cartridges (VJ-1624X only) NOTE 440ml Ink cartridges are not compatible with VJ-1624WX/1924WX. Follow the procedure below to install Ink cartridges. 1. Check the angle of Ink cartridge slot to see if the insertion angle of Ink cartridge is vertical. Name Ink cartridge slot •...
Page 61 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using 2. Turn the printer ON. • The printer starts the initializing operation. • After the initial operation is compete, "Start Ink Charge->ENTER" is displayed on Operation panel. 3. Press the [Enter] key on Operation panel. •...
Page 62 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL 5. Insert Cleaning cartridge into Ink cartridge slot. • Keep the arrow of Cleaning cartridge facing the front side of the printer and insert it into the printer. Name Cleaning cartridge Arrow • Insert Cleaning cartridge all the way in Ink cartridge slot. Name Cleaning cartridge Ink cartridge slots...
Page 63 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using 6. Remove all Cleaning cartridges. Name Cleaning cartridge • "Busy-Washing" is displayed on Operation panel and the printer starts head cleaning. • When head cleaning is complete, "Wash retry? No" is displayed on Operation panel. 7.
Page 64 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL 8. Install Ink cartridges (K, C, M, Y) in Ink cartridge slots on the back of the printer. • Shake Ink cartridges 2 to 3 times lightly before installing them into Ink cartridge slots. • Make sure that Ink cartridges are inserted into the correct Slots.
Page 65 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using • Insert Ink cartridges all the way in Ink cartridge slots. Name Ink cartridge Ink cartridge slot K Ink cartridge slot C Ink cartridge slot M Ink cartridge slot Y • When an Ink cartridge is installed, "Ink Refill **%" is displayed on Operation panel and ink replenishment starts.
Page 66 If there is no improvement in the print result even after refilling a small amount of ink, leave the printer unused for an hour or more. Then, refill a small amount of ink again and check the print result. If there is still no improvement, contact your local MUTOH dealer. 3.3 Filling ink...
Page 67: Changing The Angle Of Ink Cartridge Slot
VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using 3.3.3 Changing the angle of Ink cartridge slot The angle of the ink cartridge slot of this printer varies depending on the capacity of ink cartridges (or ink packs). Follow the procedure below to change the angle. 3.3.3.1 When inserting Ink cartridges vertically Before installing the 440ml cartridges, change the angle as follows.
Page 68: When Inserting Ink Cartridges Horizontally
Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL 3.3.3.2 When inserting Ink cartridges horizontally Before installing High-capacity ink pack adapters, change the angle as follows. 1. Tilt Ink cartridge slot slightly toward the rear side of the printer. Name Ink cartridge slot 2. To unlock, return Ink cartridge slot to the original position. Name Ink cartridge slot 3.3 Filling ink...
Page 69 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using 3. Rotate Ink cartridge slot by 90 degrees downward. Name Ink cartridge slot 4. Check if Ink cartridge slot is horizontal. 3.3 Filling ink...
Page 70: Installing The Optional High Capacity Ink Pack Adapter (Vj-1624X Only)
Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL 3.3.4 Installing the optional High Capacity Ink Pack Adapter (VJ- 1624X only) Use the optional High-capacity ink pack adapter to use the 1000ml Ink packs on VJ-1624X. NOTE High-capacity ink pack adapters are not compatible with VJ-1624WX/1924WX. Follow the procedure below to install High-capacity ink pack adapter.
Page 71 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using 3. Press the [Enter] key on Operation panel. • "Insert CleaningCart." is displayed on Operation panel. 4. Take out Cleaning fluid pack from the bag. 5. Install Cleaning fluid pack and IC chip card to High-capacity ink pack adapter. NOTE To install or remove High-capacity ink pack adapter to/from Cleaning fluid pack and IC chip card, refer to the operation manual included with High-capacity ink pack adapter.
Page 72 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL 6. Insert High-capacity ink pack adapter into Ink cartridge slot. NOTE Do not insert High-capacity ink pack adapter into Ink cartridge slot without attaching Cleaning fluid pack. The information of the remaining IC chip card will be rewritten and Cleaning fluid pack will not be usable.
Page 73 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using 7. Remove all High-capacity ink pack adapters. Name High-capacity ink pack adapter • "Busy-Washing" is displayed on Operation panel and the printer starts head cleaning. • When head cleaning is complete, "Wash retry? No" is displayed on Operation panel. NOTE Do not remove only Cleaning fluid pack while High-capacity ink pack adapter is installed on the printer.
Page 74 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL 9. Remove Cleaning fluid pack and IC chip card from High-capacity ink pack adapter. NOTE When there is remaining Cleaning fluid pack and IC chip card, clarify the corresponding pack and card, and store it as a set. 10.
Page 75 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using • Insert High-capacity ink pack adapters all the way in Ink cartridge slots. Name High-capacity ink pack adapter Ink cartridge slot K Ink cartridge slot C Ink cartridge slot M Ink cartridge slot Y • When a High-capacity ink pack adapter is installed, "Ink Refill **%"...
Page 76 If there is no improvement in the print result even after refilling a small amount of ink, leave the printer unused for an hour or more. Then, refill a small amount of ink again and check the print result. If there is still no improvement, contact your local MUTOH dealer. 3.3 Filling ink...
Page 77: When Using High-Capacity Ink Pack Adapter For The First Time On The Printer Whose Ink Is Filled
VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using 3.3.5 When using High-capacity ink pack adapter for the first time on the printer whose ink is filled. If the printer is used without the initial ink replenishment, the air inside High-capacity ink pack adapter goes into Ink tubes and may cause nozzle clogging.
Page 78: Loading Media
NOTE • Refer to the following for details about handling media. 4.2 Media • For types and details of the recommended media, contact your local MUTOH dealer. 3.4.1 Loading roll media This section describes the procedure to load the roll media.
Page 79 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using Follow the procedure below to load the roll media. 1. Loosen Fixing levers on the Roll media holders (both left and right) on the back of the printer. Set the distance between Roll media holders wider than the actual width of the roll media to be set. Name Roll media holder (Left) Roll media holder (Right)
Page 80 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL 2. Tighten Fixing lever of Roll media holder (Left) and fix the roll media holder (Left). Name Roll media holder (Left) Fixing lever 3. Set the roll media to Roll media holder (Left). Name Roll media holder (Left) Roll media 3.4 Loading media...
Page 81 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using 4. Attach Roll media holder (Right) to the roll media and tighten Fixing lever. Name Roll media holder (Right) Roll media Fixing lever 5. Loosen the fixing levers of the right and left roll media holders, move the roll media to the center and tighten the levers.
Page 82: Setting Roll Media
Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL 3.4.2 Setting Roll Media This section explains how to set the roll media. Follow the procedure below to set the roll media. 1. Turn the printer ON. CAUTION • Do not operate Media loading lever during initial operation. Print head may touch Pressurizing roller and cause a malfunction.
Page 83 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using 3. Open Front cover. Name Front cover 4. Set the roll media to Media feed slot. NOTE If the end of the roll media is not wound tightly, wind it tightly again, and then load it. Name Roll media Media feed slot...
Page 84 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL 5. Pull the roll media out about 1 m from the front Media feed slot which is located inside of Front cover. Name Roll media Media feed slot 6. Rewind the roll media a little by rolling Flange on Roll media holder while holding the edge of the media, and eliminate any slack or slant.
Page 85 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using 7. Make sure that the edges of the media is appropriately pressed by Pressurizing rollers. • When the media is set as shown in the following figure “Not adequate”, follow the procedure to adjust the position of the roll media. If the media is set as shown in the following figure “Not adequate”, the media may be misaligned or creased during printing.
Page 86 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL <For VJ-1624WX/1924WX> Adequate Adequate Not adequate Name Roll media Pressurizing rollers a. Loosen Fixing levers of the right and left Roll media holders, and move the roll media to left or right. b. After moving the roll media, fix it with Fixing levers of the right and left Roll media holders. NOTE When tightening Fixing lever, press Roll media holder toward the printer.
Page 87 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using 8. Lower Media loading lever. Name Media loading lever NOTE • When loading the new roll media, cut the front edge of the media if it is not straight. 4.4.3 Cutting media • When you increase the pressure for the media, lower Media loading lever further as shown below. Name Media loading lever 3.4 Loading media...
Page 88 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL 9. Close Front cover. Name Front cover • The User Type Setup menu is displayed on Operation panel. 3.4.3 Setting the User Type Setting To change the user type, follow and set the user type. 3.4 Loading media...
Page 89: Setting The User Type Setting
VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using 3.4.3 Setting the User Type Setting This section explains how to set the user type setting. Follow the procedure below to set the user type setting. 1. Turn ON the printer and load the media. •...
Page 90 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL 3. Press the [Enter] key on Operation panel. • The user type setting is set. • "Media Initial" is displayed on Operation panel and media initialization starts. NOTE • If the following operations are performed in the User Type Setting menu, the printer starts media initial operation without changing the User Type setting.
Page 91: Changing The Torque Of Roll Media Holder (For Vj-1624X)
VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using 3.4.4 Changing the torque of Roll media holder (for VJ-1624X) This section describes the procedure to change the torque of Roll media holder. The torque should be the same as at the factory shipment. However, if the media is wrinkled or it may come in contact with Print head, follow the procedure below to fix Damper stopper and change the torque to 0.7kg.
Page 92 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL b. Slide Damper drive switching plate fully in the direction of the arrow in the illustration below. Name Damper drive switching plate c. Make sure that the protruding portion of Damper stopper is in the groove of Damper drive switching plate.
Page 93 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using d. If it is not in the groove, hold Damper drive switching plate and rotate Damper stopper, and then put the protruding portion in Damper drive switching plate. Name Damper drive switching plate Damper stopper e.
Page 94 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL g. Change the locations of Damper drive switching plate of Media holder L in the same way, and fix Damper stopper. • The torque of Media holder is changed to 0.7kg. Name Roll media holder (Left) Damper drive switching plate Damper stopper 3.4 Loading media...
Page 95: Changing The Torque Of Roll Media Holder (For Vj-1624Wx/1924Wx)
VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using 3.4.5 Changing the torque of Roll media holder (for VJ-1624WX/ 1924WX) This section describes the procedure to change the torque of Roll media holder. The torque should be the same as at the factory shipment. However, if the media is wrinkled or it may come in contact with Print head, follow the procedure below to fix Damper stopper and change the torque to 1kg or 4kg.
Page 96 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL b. Slide Damper drive switching plate fully in the direction of the arrow in the illustration below. Name Damper drive switching plate c. Make sure that the protruding portion of Damper stopper is in the groove of Damper drive switching plate.
Page 97 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using d. If it is not in the groove, hold Damper drive switching plate and rotate Damper stopper, and then put the protruding portion in Damper drive switching plate. Name Damper drive switching plate Damper stopper e.
Page 98 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL g. Change the locations of Damper drive switching plate of Media holder L in the same way, and fix Damper stopper. Name Roll media holder (Left) Damper drive switching plate Damper stopper 2. Pull out Damper lugs of Roll media holders L and R on the back of the printer, and rotate it by 90 degrees.
Page 99 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using • The torque is set at either 1kg or 4kg as shown below. Name Damper lug NOTE • When the torque is set to 4kg, the tension of the media is stronger than when it is set to 1kg. •...
Page 100: Releasing Pressure Arms Individually (Vj-1624Wx/1924Wx Only)
Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL 3.4.6 Releasing pressure arms individually (VJ-1624WX/1924WX only) When printing on thin media or media without stiffness, the media rubs against the print head and becomes dirty. In such a case, it may improve when releasing the pressure arms holding both sides of media.
Page 101 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using 3. Release the pressure arms on both edges of media. • To release the pressure arms, pull the lever of pressure arm cancel function until it clicks in place. Name Pressure arm Pressure arm cancel function 4.
Page 102: Test Print
Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL Test print Follow the procedure below to perform test printing to confirm that the printer works correctly. 1. Turn ON the printer and load the roll media. 3.4.2 Setting Roll Media 2. Confirm that the printer is in the Normal status. 3.
Page 103 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using c. Press the [>] key on Operation panel. • "Test1: Nozzle Check" is displayed on Operation panel. • The display shifts to the Test Print menu. 5.1.28 Heater Control menu (VJ-1628X only) 4. Press the [+] key or [–] key on Operation panel to select an item for printing from the following items.
Page 104 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL 5. Press the [Enter] key on Operation panel. • Start performing Test Print for the selected item. •Refer to the following for details on each of the print list items. 3.5.1 Nozzle check 3.5.5 Color verifier (VJ-1624X only) 6.
Page 105: Nozzle Check
VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using 3.5.1 Nozzle check It is used to check whether there are any clogged heads, or missing/blurred prints. NOTE If the nozzle check result shows that the checked points are blurred or missing, perform head cleaning. 6.2.3 Head cleaning Perform nozzle check once again at the end of the work.
Page 106: Mode Print
Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL 3.5.2 Mode print Used to confirm the following printing conditions. • Print Mode • Effect • Pre-heater set temperature (VJ-1624X only) • Platen heater set temperature (VJ-1624X only) • After heater set temperature (VJ-1624X only) •...
Page 107: Setup Print
VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using 3.5.3 Setup print Used to check the current setup of the printer. NOTE Keep the printed setup print at hand. •Refer to the following for printing procedure. 3.5 Test print •The illustrations used in this section are print samples of VJ-1624X. Ｓｅｔｕｐ　Ｌｉｓｔ...
Page 108: Palette Print
Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL 3.5.4 Palette print Palette printing is performed as a color demonstration. •Refer to the following for printing procedure. 3.5 Test print 3.5 Test print...
Page 109: Color Verifier (Vj-1624X Only)
VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using 3.5.5 Color verifier (VJ-1624X only) Even under the same condition, the printed color may change due to various factors such as aging of the printer or ink, the differences of lots of the media. Color verifier is a function which detects the degree of difference between the colors printed in the present and past.
Page 110 NOTE • To use this function, the optional SPECTROVUE VM-10 is required. For details on SPECTROVUE VM-10, contact your local MUTOH dealer. • Before using this function, print out the nozzle check patterns to check if Nozzles are clogged, etc.
Page 111 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using 4. Display the Test Print menu on Operation panel. a. Press the [Menu] key on Operation panel. • "Menu1: Setup>" is displayed on Operation panel. • Operation panel shifts to the Setup menu display. b. Press the [+] key or [-] key on Operation panel to select "Menu2: Test Print". c.
Page 112 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL 5. Press the [+] key or [-] key on Operation panel to select "Test5: Color verify". 6. Press the [Enter] key on Operation panel. • Starts printing the following. a. Color patches b. User Type c.
Page 113 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using d. Head temperature information NOTE Do not move the covers or Media loading lever during printing. User Type = Type 3 Pre Heater = 42˚C Head Temp. =25˚C dE(94) < 1.0: No discernable difference in color. Praten Heater = 42˚C dE(94) <...
Page 114 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL 8. Open Maintenance cover on the left of the printer. • Remove connector cap and attach instrument [ENTER] is displayed on the operation panel. Name Maintenance cover NOTE When a certain time has passed without opening Maintenance cover, Print head returns toward the right side of the printer for protection.
Page 115 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using 10. Press the release buttons on both sides of Spectrophotometer (SPECTROVUE VM-10), and install it to the connector of Print head. Name Spectrophotometer Release buttons Print head section Connector NOTE Make sure that Spectrophotometer is NOT installed at an angle, and that there in no gap between the connector and Spectrophotometer.
Page 116 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL 12. Remove the whilte reference plate from the plate installation place, turn it over so that the white side faces up, and install it back to the original place. Name Whilte reference plate Plate installation place NOTE •...
Page 117 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using 14. When "Start measurement [ENTER]" is displayed on Operation panel, press the [Enter] key. • Spectrophotometer starts measuring the color patches. • "Measuring..." is displayed on Operation panel. • After measuring is complete, "Detaching instrument [ENTER]" is displayed on the operation panel.
Page 118 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL 16. Open Maintenance cover on the left of the printer. • Detach instrument and set connector cap [ENTER] is displayed on the operation panel. Name Maintenance cover 17. While pressing the release buttons on both sides of Spectrophotometer, pull it forward to remove it from Print head.
Page 119 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using 18. Firmly pinch the tabs on both sides of Connector cap with your fingers, and install it to the connector of Print head. Name Connector cap Tabs Print head section Connector 19. Press the [Enter] key. •...
Page 120 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL 20. Remove the whilte reference plate from the plate installation place, turn it over so that the black side faces up, and install it back to the original place. Name Whilte reference plate Plate installation place NOTE When White reference plate is not in use, make sure that it is turned over facing down to avoid any contamination.
Page 121 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using 21. Close Maintenance cover. Name Maintenance cover • Starts printing the following. a. Date b. Serial number c. Color difference (dE) C o l o r V e r i f i c a t i o n 2011/11/01 15:25 Serial No.
Page 122 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL 22. Check the color difference (dE). The following is the guideline of the color differences (dE) which is generally recognized. • When dE is under 1.0, the color differences cannot be detected by human eyes. •...
Page 123: Print Quality Adjustment
VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using Print quality adjustment It is used for optimizing the quality of image prints. Adjustment methods for this printer are as follows. Adjustment Description Reference method Standard Adjusts only the print mode used by the current user 3.6.1 Standard print quality definition.
Page 124: Standard Print Quality Adjustment
Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL 3.6.1 Standard print quality adjustment Adjusts only the print mode in the user type setting which is currently set. This menu consists of the following menus. Menu name Description Reference Standard confirmation Print out the confirmation pattern and check the 3.6.1.1 Standard confirmation pattern degree of misalignment.
Page 125: Standard Confirmation Pattern
VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using 3.6.1.1 Standard confirmation pattern Print out the confirmation pattern of the print mode in the user type setting which is currently set. 1. Turn ON the printer and load the roll media. 3.4.2 Setting Roll Media 2.
Page 126 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL c. Press the [>] key on Operation panel. • "User: TypeXX" (XX is a number between 1 and 30) is displayed on Operation panel. d. Press the [+] key or [-] key on Operation panel to select the user type setting. e.
Page 127 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using f. Press the [+] key or [-] key on Operation panel to select “XX>2: Adjust Print”>. g. Press the [>] key on Operation panel. • “Thickness 170µm” is displayed on the operation panel. (The default is set to 170µm. If the default value has been changed, the changed value is displayed.) h.
Page 128 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL i. Press the [Enter] key on Operation panel. • Media thickness value is set. • "Adjust print1: Standard" is displayed on Operation panel. j. Press the [Enter] key on Operation panel. • “Adj. 1: Confirm Ptn.” is displayed on Operation panel. •...
Page 129 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using 3. Press the [Enter] key on Operation panel. • For VJ-1624X, "Warming Up Skip ->E" is displayed on Operation panel. (This is not displayed for VJ-1624WX/1924WX since it does not perform warming up.) CAUTION • While "Warming Up" is displayed, do not touch Platen and Media guide. They become very hot and you could burn yourself.
Page 130 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL • The confirmation pattern will be printed. Pattern name Q3/Q4 Current Print Mode • After the confirmation pattern is printed, Operation panel returns to “Adj. 1: Confirm Ptn.”. 4. Confirm that the confirmation pattern printing result is as follows. Adequate Not adequate Not adequate Q3/Q4...
Page 131: Standard Rough Adjustment Pattern
VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using 3.6.1.2 Standard rough adjustment pattern Perform rough adjustment when the degree of misalignment is big. Print rough adjustment pattern and register the set values. 1. Display the Standard Adjust Print menu on Operation panel in the same way as Step 2 of 3.6.1.1 Standard confirmation pattern.
Page 132 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL • Starts a rough adjustment pattern printing. (VJ-1624X starts printing after warming up is complete.) <For VJ-1624X> Pattern name Q3/Q4 Current Print Mode <For VJ-1624WX/1924WX> Pattern name Q3/Q4 Current Print Mode • For the rough adjustment pattern, the same patterns will be printed on both sides and center of the media.
Page 133 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using NOTE • For VJ-1624X, “6” represents the current setting value. • For VJ-1624WX/1924WX, “11” represents the current setting value. • When the line is aligned, the bold line on its left side does not have a white vertical line in the middle.
Page 134 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL NOTE When you press the [Cancel] key on Operation panel, the setting value is not entered and the display returns to "Adj.2: Rough Pattern". 7. Press the [Enter] key on Operation panel. • Determines the setting. •...
Page 135: Standard Micro Adjustment Pattern
VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using 3.6.1.3 Standard micro adjustment pattern Perform micro adjustment when the degree of misalignment is small. Print micro adjustment pattern and register the set values. 1. Display the Standard Adjust Print menu on Operation panel in the same way as Step 2 of 3.6.1.1 Standard confirmation pattern.
Page 136 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL • An adjust print pattern is printed. (VJ-1624X starts printing after warming up is complete.) Pattern name Q3/Q4 Current Print Mode • For the micro adjustment pattern, the same petterns will be printed on both sides and center of the media.
Page 137 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using 5. “Pattern*: 4” (refer to the chart below for *) is displayed on Operation panel. • The pattern name indicated by * differs depending on the set print mode. Print modes and corresponding pattern names are listed as follows. Print Mode Pattern name Quality 1, 2...
Page 138 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL 7. Press the [Enter] key on Operation panel. • Determines the setting. • "Adj.3: Fine Pattern" is displayed on Operation panel. 3.6 Print quality adjustment...
Page 139: Custom Adjustment Pattern
VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using 3.6.2 Custom Adjustment Pattern Perform adjustment for all patterns (A to F). All print modes will be adjusted. This menu consists of the following menus. Menu Name Description Reference Custom confirmation pattern Print out the confirmation patterns (A to 3.6.2.1 Custom confirmation F) and check the degree of misalignment.
Page 140: Custom Confirmation Pattern
Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL NOTE • Perform micro adjustment if the printer is not fully adjusted after rough adjustment. • In micro adjustment patterns, there are Adjust pattern ALL where all patterns will be adjusted and Individual Adj. pattern where the patterns A to F can be adjusted individually. 3.6.2.1 Custom confirmation pattern Using this menu, you can print out all of the confirmation patterns (A to F) and check the degree of...
Page 141 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using c. Press the [>] key on Operation panel. • "User: TypeXX" (XX is a number between 1 and 30) is displayed on Operation panel. d. Press the [+] key or [-] key on Operation panel to select the user type setting. e.
Page 142 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL f. Press the [+] key or [-] key on Operation panel to select "XX 2: Adjust Print>". g. Press the [>] key on Operation panel. • “Thickness 170µm” is displayed on the operation panel. (The default is set to 170µm. If the default value has been changed, the changed value is displayed.) h.
Page 143 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using i. Press the [Enter] key on Operation panel. • Media thickness value is set. • "Adj. Print1: Standard" is displayed on Operation panel. j. Press the [+] key or [-] key on Operation panel to select "Adj. Print2: Custom". k.
Page 144 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL 3. Press the [Enter] key on Operation panel. • For VJ-1624X, "Warming Up Skip ->E" is displayed on Operation panel. (This is not displayed for VJ-1624WX/1924WX since it does not perform warming up.) CAUTION • While "Warming Up" is displayed, do not touch Platen and Media guide. They become very hot and you could burn yourself.
Page 145 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using 4. Confirm that the confirmation pattern printing result is as follows. • Check each of the confirmation patterns A to F. Adequate Not adequate Not adequate Bi dir Low H.Height normal speed large drop family a.
Page 146: Custom Rough Adjustment Pattern
Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL 3.6.2.2 Custom rough adjustment pattern Perform micro adjustment when the degree of misalignment is big. This menu consists of the following menus. Menu name Description Reference Custom rough Rough Pattern All confirmation patterns (A to F) will be 3.6.2.2 Custom rough adjustment adjusted.
Page 147 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using CAUTION • While “Warming Up” is displayed, do not touch Platen and Media guide. They become very hot and you could burn yourself. NOTE You can start printing during warming up. 4.4.7 Starting printing during warming up (VJ-1624X only) •...
Page 148 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL <For VJ-1624WX/1924WX> Bi dir Low H.Height normal speed small drop family Pattern name Bi dir Low H.Height normal speed large drop family Print information • For the rough adjustment pattern, the same patterns will be printed on both sides and center of the media.
Page 149 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using NOTE • For VJ-1624X, “6” represents the current setting value. • For VJ-1624WX/1924WX, “11” represents the current setting value. • When the line is aligned, the bold line on its left side does not have a white vertical line in the middle.
Page 150 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL 7. Enter the values for patterns B to F in the same way. • Press the [Enter] key to set the value. • Once all set values have been entered, press the [Enter] key to register the set values of patterns A to F.
Page 151: Rough Pattern A To F
VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using 3.6.2.2.2 Rough Pattern A to F Print one adjustment pattern from A to F and register the set value. The following describes how to adjust pattern A only. 1. Display the Custom Adjust Print menu on Operation panel in the same way as Step 2 of 3.6.2.1 Custom confirmation pattern.
Page 152 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL <For VJ-1624X> Pattern name Bi dir Low H.Height normal speed large drop family Print information <For VJ-1624WX/1924WX> Pattern name Bi dir Low H.Height normal speed large drop family Print information • For the Adjust print pattern, the same patterns will be printed repeatedly on both sides and center of the media.
Page 153 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using NOTE • For VJ-1624X, “6” represents the current setting value. • For VJ-1624WX/1924WX, “11” represents the current setting value. • When the line is aligned, the bold line on its left side does not have a white vertical line in the middle.
Page 154: Custom Micro Adjustment Pattern
Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL 3.6.2.3 Custom micro adjustment pattern Perform micro adjustment when the degree of misalignment is small. This menu consists of the following menus. Menu name Description Reference Custom micro Fine PatternALL All confirmation patterns (A to F) will be 3.6.2.3.1 Fine Pattern ALL adjustment adjusted.
Page 155 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using CAUTION • While “Warming Up” is displayed, do not touch Platen and Media guide. They become very hot and you could burn yourself. NOTE You can start printing during warming up. 4.4.7 Starting printing during warming up (VJ-1624X only) •...
Page 156 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL 4. Check the print results on both sides and center of the media and select the number that looks most aligned between 1 and 7. • “6” is selected in the following pattern. Not adequate Adequate Not adequate NOTE...
Page 157 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using 7. Press the [Enter] key on Operation panel. • Determines the setting. 8. Enter the values for patterns B to F in the same way. • Press the [Enter] key to set the value. • Once all set values have been entered, press the [Enter] key to register the set values of patterns A to F.
Page 158: Fine Pattern A To F
Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL 3.6.2.3.2 Fine Pattern A to F Print one adjustment pattern from A to F and register the set value. The following describes how to adjust pattern A only. 1. Display the Custom Adjust Print menu on Operation panel in the same way as Step 2 of 3.6.2.1 Custom confirmation pattern.
Page 159 VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using • An adjust print pattern is printed. (VJ-1624X starts printing after warming up is complete.) Pattern name Bi dir Low H.Height normal speed large drop family Print Information • For the Adjust print pattern, the same petterns will be printed repeatedly on both sides and center of the media.
Page 160 Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL 5. Press the [+] key or [-] key on Operation panel to enter the number that you selected in Step 4. NOTE • When you press the [Cancel] key on Operation panel, the display returns to “Adj10: Fine PatternA”. 6.
Page 161: Connecting The Printer To Pc
VJ-1624X/1624WX/1924WX OPERATION MANUAL Before using Connecting the printer to PC This section explains how to connect the printer and a PC. 3.7.1 System requirements The operation systems the printer driver for this printer is compatible with are as follows. Operating system Windows 8, Windows 7, Windows Vista NOTE •...
Page 162: Connecting A Network Interface Cable
Before using VJ-1624X/1624WX/1924WX OPERATION MANUAL 3.7.3 Connecting a network interface cable This section explains how to connect a network interface cable. Follow the procedure below to connect this printer to your PC. 1. Turn OFF both the printer and PC. 2.
Page 163: Handling The Printer
VJ-1624X/1624WX/1924WX OPERATION MANUAL 4 Handling the printer Handling the printer This chapter explains how to handle the printer.
Page 164: Print Flow Chart
4 Handling the printer VJ-1624X/1624WX/1924WX OPERATION MANUAL Print flow chart The following flow chart illustrates the procedure to perform printing with the printer. Refer to each section as required. 1. Create print data. Create print data with application software. ↓ 2.
Page 165 VJ-1624X/1624WX/1924WX OPERATION MANUAL 4 Handling the printer NOTE Do not open Front cover and Maintenance cover during printing. If the above covers are opened, printing will be interrupted. Printing restarts once Covers are closed. However, you are not guaranteed to have high print quality.
Page 166: Media
Select the appropriate media according to the intended use. NOTE • For details of the recommended media, contact your local MUTOH dealer. • If failures or malfunctions of the printer occur by using the media other than the recommended media: •...
Page 167: Cautions On Handling Media
VJ-1624X/1624WX/1924WX OPERATION MANUAL 4 Handling the printer 4.2.2 Cautions on handling media Note the following points when handling the media. NOTE • Use recommended media under an appropriate environment. The appropriate temperature and humidity for printing are as follows. Temperature Humidity 22 C to 30 C 40% to 60%...
Page 168: Printable Area
4 Handling the printer VJ-1624X/1624WX/1924WX OPERATION MANUAL 4.2.4 Printable area The printable area of this printer is as follows. a=5mm *1 b=5mm to 25mm c=5mm d=5mm to 25mm *1 The value of "a" will be 15 mm in the following cases: - Immediately after media initialization - When feeding the media by using the [Backward] key The value of "a"...
Page 169: When Setting The Head Height To Mid (Vj-1624Wx/1924Wx Only)
VJ-1624X/1624WX/1924WX OPERATION MANUAL 4 Handling the printer 4.2.5.1 When setting the head height to Mid (VJ-1624WX/1924WX only) NOTE Do not open Front cover and change the head height during printing. If the head height is changed, the alignment will be changed and high print quality will not be guaranteed.
Page 170 4 Handling the printer VJ-1624X/1624WX/1924WX OPERATION MANUAL 3. Close Front cover. Name Front cover 4.2 Media...
Page 171: When Setting The Head Height To High
VJ-1624X/1624WX/1924WX OPERATION MANUAL 4 Handling the printer 4.2.5.2 When setting the head height to High NOTE • If Head height adjustment lever is raised, high print quality is not guaranteed. • Do not open Front cover and change the head height during printing. If the head height is changed, the alignment will be changed and high print quality will not be guaranteed.
Page 172 4 Handling the printer VJ-1624X/1624WX/1924WX OPERATION MANUAL 2. Change the head height by moving Head height adjustment lever (orange). NOTE • Do not raise Head height adjustment lever higher than the following position. Doing so may damage the printer. (VJ-1624X) High High High...
Page 173 VJ-1624X/1624WX/1924WX OPERATION MANUAL 4 Handling the printer 3. Close Front cover. Name Front cover 4.2 Media...
Page 174: When Setting The Head Height To Low
4 Handling the printer VJ-1624X/1624WX/1924WX OPERATION MANUAL 4.2.5.3 When setting the head height to Low NOTE Do not open Front cover and change the head height during printing. If the head height is changed, the alignment will be changed and high print quality will not be guaranteed.
Page 175 VJ-1624X/1624WX/1924WX OPERATION MANUAL 4 Handling the printer 2. Change the head height by moving Head height adjustment lever (orange). (VJ-1624X) Name Head height adjustment lever (VJ-1624WX/1924WX) Name Head height adjustment lever • Low lamp on Operation panel lights up in green. 4.2 Media...
Page 176 4 Handling the printer VJ-1624X/1624WX/1924WX OPERATION MANUAL 3. Close Front cover. Name Front cover 4.2 Media...
Page 177: Media Feed Compensation
VJ-1624X/1624WX/1924WX OPERATION MANUAL 4 Handling the printer 4.2.6 Media feed compensation This section explains the Media feed compensation. The feeding length depends on the media type. The following or similar results may be seen in prints. • Printed images overlap. •...
Page 178 4 Handling the printer VJ-1624X/1624WX/1924WX OPERATION MANUAL 2. Performs Initial Adjust Print. a. Press the [Enter] key on Operation panel. • "Feed Length: 250 mm" is displayed on Operation panel. •The length of media that is fed (feeding length) for initial adjustment printing is normally set at 250 mm. •If you increase the feeding length, the accuracy of the Media feed compensation improves.
Page 179 VJ-1624X/1624WX/1924WX OPERATION MANUAL 4 Handling the printer 4. Sets up Initial Adjust Change. a. Press the [+] key or [–] key on Operation panel to select "PF2: Initial Change". b. Press the [Enter] key on Operation panel. • "Init.: 250.0/250 mm" is displayed on Operation panel. c.
Page 180 4 Handling the printer VJ-1624X/1624WX/1924WX OPERATION MANUAL d. After the confirmation adjustment printing, cut the media. 4.4.3 Cutting media 6. Measure the distance between the two pluses in the confirmation adjustment print using a ruler. Then, confirm that the distance matches the feeding length when printing. a.
Page 181 VJ-1624X/1624WX/1924WX OPERATION MANUAL 4 Handling the printer • In the pattern, look for a place that has least white lines or overlapping in images.The number printed below the adequate pattern is the micro change value. • After the micro adjustment printing is completed, “Micro Change: 0.00%” is displayed on Operation panel.
Page 182: How To Fix The Media Firmly
4 Handling the printer VJ-1624X/1624WX/1924WX OPERATION MANUAL 4.2.6.2 How to fix the media firmly 1. Load the roll media. 3.4.2 Setting Roll Media 2. Lower the media loading lever. Name Media loading lever 3. Adjust the Media feed compensation value again. 4.2.6.1 Procedure for the media feed compensation value 4.2 Media...
Page 183: Installing Media Holder Plates
VJ-1624X/1624WX/1924WX OPERATION MANUAL 4 Handling the printer 4.2.7 Installing Media holder plates Variations in quality and use conditions can cause the edges of the media to curl, resulting in damage to the media by the print head surface. To prevent this, use Media holder plates to reduce the amount of curling in the media. Follow the procedure below to install Media holder plates.
Page 184 • Using the printer with deformed Media plates may damage Grid roller or Print heads. Contact your local MUTOH dealer. NOTE • If there is interference with the media as it is fed through the printer after Media holder plates have been installed, Media holder plates should not be used.
Page 185 VJ-1624X/1624WX/1924WX OPERATION MANUAL 4 Handling the printer 6. If Media holder plates are not used, return the plates to their initial positions as shown in the following figure. Name Roll media Media holder plates 4.2 Media...
Page 186: Menu Setups On Operation Panel
4 Handling the printer VJ-1624X/1624WX/1924WX OPERATION MANUAL Menu setups on Operation panel 4.3.1 Menu setup procedure Follow the procedure below to configure each setup menu. 1. Confirm that Operation panel is Normal. 2. Press the [Menu] key on Operation panel. •...
Page 187 VJ-1624X/1624WX/1924WX OPERATION MANUAL 4 Handling the printer 4. The setting in the blinking part on LCD monitor of Operation panel can be changed. Press the [+] key or [-] key on Operation panel to change the setting. 5. To save the changed setting, press the [Enter] key on Operation panel. •...
Page 188: Panel Setup Menu Overview
4 Handling the printer VJ-1624X/1624WX/1924WX OPERATION MANUAL 4.3.2 Panel setup menu overview This section explains the outline of each menu. There are the following items in the Panel setup menu. Setup item Description Setup menu Various settings of the printer are configured. Test Print menu Performs nozzle check of Print head and setup list.
Page 189: Operating From Operation Panel
VJ-1624X/1624WX/1924WX OPERATION MANUAL 4 Handling the printer Operating from Operation panel This section explains various functions that can be operated from Operation panel. 2.1.3 Operation panel For names and functions of each key, refer to 4.4.1 Feeding media You can feed the roll media at a position that you want. Follow the procedure below to feed media.
Page 190: Stopping Printing Operation
4 Handling the printer VJ-1624X/1624WX/1924WX OPERATION MANUAL 4.4.2 Stopping printing operation If you want to stop printing for some reason, operate as follows. 1. Stop sending printing data from the computer to the printer. 2. Press the [Cancel] key on Operation panel for more than 2 seconds. •...
Page 191: Cutting Media
VJ-1624X/1624WX/1924WX OPERATION MANUAL 4 Handling the printer 4.4.3 Cutting media This section explains how to cut media. If Media ejection mode is set to Auto Cut, the printer cuts the media automatically after printing. 5.1.6 Output Mode menu If you press the [Cutting] key on Operation panel more than two seconds while Operation panel is Normal, you can cut the media at the desired position.
Page 192: Cutting Media Manually
4 Handling the printer VJ-1624X/1624WX/1924WX OPERATION MANUAL 4.4.4 Cutting media manually This section explains how to cut the roll media manually. Since VJ-1624X is equipped with Heaters, strictly comply with the following Cautions. CAUTION • Right after printing, Media guide becomes very hot. Allow Media guide to cool down before the next operation.
Page 193 VJ-1624X/1624WX/1924WX OPERATION MANUAL 4 Handling the printer 4. Place a razor blade on Media cut groove on Media guide, and cut the roll media. CAUTION • Pay attention to the following points when cutting roll media. Mishandling Razor blade may cause a cut on your finger or hand. •...
Page 194: Changing And Confirming Settings While Printing
4 Handling the printer VJ-1624X/1624WX/1924WX OPERATION MANUAL 4.4.5 Changing and confirming settings while printing While the printer is operating, you can change or confirm settings for the Panel setup menu. 4.4.5.1 Procedure for changing and confirming settings while printing Follow the procedure below to change or confirm settings for the Panel setup menu. 1.
Page 195: Settings That Can Be Changed Or Confirmed While Printing
VJ-1624X/1624WX/1924WX OPERATION MANUAL 4 Handling the printer 4.4.5.2 Settings that can be changed or confirmed while printing NOTE • When you change a setting during operation, be sure to select "Backup" to save the setting that you changed. If the printer returns to Normal without "Backup" being selected, the changed setting is not saved. •...
Page 196: Pausing Printing
4 Handling the printer VJ-1624X/1624WX/1924WX OPERATION MANUAL 4.4.6 Pausing printing It is possible to pause to print during printing. Follow the procedure below to pause or restart printing. NOTE If the printing is paused, the print quality will not be guaranteed. 1.
Page 197: Starting Printing During Warming Up (Vj-1624X Only)
VJ-1624X/1624WX/1924WX OPERATION MANUAL 4 Handling the printer 4.4.7 Starting printing during warming up (VJ-1624X only) You can start printing while the printer is warming up, even though the heater temperature has not reached the set temperature. NOTE • Even when you start printing during warming up, warming up continues until the remperature reaches the set temperature.
Page 198: Normal Display While Printing
4 Handling the printer VJ-1624X/1624WX/1924WX OPERATION MANUAL 4.4.8 Normal Display while Printing The remaining length and remaining time to complete the currently printing data can be displayed by an easy operation. NOTE • The values displayed in this function are just standard values, not guarantee the accuracy. •...
Page 199 VJ-1624X/1624WX/1924WX OPERATION MANUAL 4 Handling the printer 3. Press [-] key on the operation panel to display [Remain Time]. • The remaining length of data currently printing will be displayed. 4. To return the display to [Printing], press [-] key on the operation panel. 4.4 Operating from Operation panel...
Page 200: Using Spectrophotometer (Vj-1624X Only)
The optional spectrophotometer (SPECTROVUE VM-10) can be attached to print and measure the color target. Performing color calibration or profiling of the printer by using RIP software compatible with SPECTROVUE VM-10 enables printing with more accurate colors. For Software server RIP (option), contact MUTOH local dealer. Follow the procedure below. CAUTION •...
Page 201 VJ-1624X/1624WX/1924WX OPERATION MANUAL 4 Handling the printer 4. Set the user type setting. 3.4.3 Setting the User Type Setting • When the user type setting and media initial operation are complete, "Ready to Print" is displayed on Operation panel. 5. Start RIP software to print and measure the color target. NOTE For the setting and operations of the RIP software, refer to its operation manual.
Page 202 4 Handling the printer VJ-1624X/1624WX/1924WX OPERATION MANUAL 7. Open Maintenance cover on the left of the printer. • Remove connector cap and attach instrument [ENTER] is displayed on the operation panel. Name Maintenance cover NOTE • When a certain time has passed without opening Maintenance cover, Print head returns toward the right side of the printer for protection.
Page 203 VJ-1624X/1624WX/1924WX OPERATION MANUAL 4 Handling the printer 9. Press the release buttons on both sides of Spectrophotometer, and install it to the connector of Print head. Name Spectrophotometer Release buttons Print head section Connector NOTE Make sure that Spectrophotometer is NOT installed at an angle, and that there in no gap between the connector and Spectrophotometer.
Page 204 4 Handling the printer VJ-1624X/1624WX/1924WX OPERATION MANUAL 11. Remove the whilte reference plate from the plate installation place, turn it over so that the white side faces up, and install it back to the original place. Name Whilte reference plate Plate installation place NOTE Before measuring the color target, make sure that the whilte side of the whilte reference plate is...
Page 205 VJ-1624X/1624WX/1924WX OPERATION MANUAL 4 Handling the printer 13. When Start measurement [ENTER] is displayed on the operation panel, press the [Enter] key. • Spectrophotometer starts measuring the color target. • "Measuring..." is displayed on Operation panel. • After measuring is complete, "Detaching instrument [ENTER]" is displayed on the operation panel.
Page 206 4 Handling the printer VJ-1624X/1624WX/1924WX OPERATION MANUAL 15. Open Maintenance cover on the left of the printer. • Detach instrument and set connector cap [ENTER] is displayed on the operation panel. Name Maintenance cover 16. While pressing the release buttons on both sides of Spectrophotometer, pull it forward to remove it from Print head.
Page 207 VJ-1624X/1624WX/1924WX OPERATION MANUAL 4 Handling the printer 17. Firmly pinch the tabs on both sides of Connector cap with your fingers, and install it to the connector of Print head. Name Connector cap Tabs Print head section Connector 18. Press the [Enter] key. •...
Page 208 4 Handling the printer VJ-1624X/1624WX/1924WX OPERATION MANUAL 19. Remove the white reference plate from the plate installation place, turn it over so that the black side faces up, and install it back to the original place. Name Whilte reference plate Plate installation place NOTE When White reference plate is not in use, make sure that it is turned over facing down to avoid any...
Page 209: Panel Setup Menu
VJ-1624X/1624WX/1924WX OPERATION MANUAL 5 Panel setup menu Panel setup menu The section explains the Setup menu of the printer. Setup item Description Setup menu Various settings of the printer are configured. 5.1 Setup menu Test Print menu Performs nozzle check of Print head and setup list. 5.1.28 Heater Control menu (VJ-1628X only) Cleaning menu Performs head cleaning.
Page 210: Setup Menu
5 Panel setup menu VJ-1624X/1624WX/1924WX OPERATION MANUAL Setup menu Various settings of the printer are configured. Setup item Description User Type Sets the user type setting for printing. • [Enter] key: shifts to the sub menu. 5.1.1 User Type menu Spitting Sets up the spitting operation while printing.
Page 211 VJ-1624X/1624WX/1924WX OPERATION MANUAL 5 Panel setup menu Setup item Description Slant Check Sets up slanting detection during media loading. • [Enter] key: shifts to the sub menu. 5.1.14 Slant Check menu Auto Cleaning Sets up the time for auto cleaning during standby, before printing, and during printing. •...
Page 212 5 Panel setup menu VJ-1624X/1624WX/1924WX OPERATION MANUAL Setup item Description Temporary Displays the settings of "Off" or "ALL Off" in the Selection menu in the Setup menu temporarily. • [Enter] key: returns to the previous menu with all set up items displayed. •...
Page 213: User Type Menu
• End detection of roll media cannot be performed, etc. The problems caused by the use of the media other than recommended one will not be covered by the warranty and repair expenses will be paid by the customer. For details, contact your local MUTOH dealer. 5.1 Setup menu...
Page 214 5 Panel setup menu VJ-1624X/1624WX/1924WX OPERATION MANUAL Setup item Setting Description Type 1 to 30 Print Mode Sets up the print mode according to the usage of print data or print speed. • [Enter] key: shifts to the sub menu. 5.1.1.1.1 Print Mode menu Adjust Print Sets up when adjusting the printer for the optimum quality of image print.
Page 215: Print Mode Menu
VJ-1624X/1624WX/1924WX OPERATION MANUAL 5 Panel setup menu 5.1.1.1.1 Print Mode menu Settings for print quality (print mode) are set according to the usage of print data or print speed. NOTE After setting the Print mode, the display changes to Effect menu. Effect menu Setup item Setting...
Page 216 5 Panel setup menu VJ-1624X/1624WX/1924WX OPERATION MANUAL Details of print mode The set values of print quality that are registered in each print mode are as follows. NOTE • In the chart below, the print speed becomes faster as the condition is closer to the following cases. •...
Page 217 VJ-1624X/1624WX/1924WX OPERATION MANUAL 5 Panel setup menu Effect menu Sets up the Effect menu. Set up this menu when you want to improve print quality by adjusting the set print mode. NOTE • The print quality may not be improved depending on the printing condition. Setup item Setting Description...
Page 218: Adjust Print Menu
5 Panel setup menu VJ-1624X/1624WX/1924WX OPERATION MANUAL 5.1.1.1.2 Adjust Print menu Sets up when adjusting the printer for the optimum quality of image print. NOTE • This printer was adjusted at the factory shipment so that it obtains the optimum printing quality. Adjust the quality if the print quality changes after the installation environment or the media is changed.
Page 219 VJ-1624X/1624WX/1924WX OPERATION MANUAL 5 Panel setup menu Standard Adjust Print menu Adjusts only the print mode in the user type setting which is currently set. Setup item Setting Description Adj. Print1: Standard Confirm ptn. Print the test pattern for the alignment. Check before adjusting.
Page 220: Media Feed Compensation
5 Panel setup menu VJ-1624X/1624WX/1924WX OPERATION MANUAL 5.1.1.1.3 Media feed compensation Sets up various settings on the media feed compensation. Setup item Setting Description PF Adjust Initial Print Performs Initial Adjust Print. • [Enter] key: shifts to the sub menu. (1) Init.Adj.Print menu Initial Change Sets up Initial Adjust Change.
Page 221 VJ-1624X/1624WX/1924WX OPERATION MANUAL 5 Panel setup menu (2) Init.Adj.Change menu Sets up Initial Adjust Change. Setup item Setting Description Init. The setting value of Sets up Initial Adjust Change. “FeedLength” in the initial Example: When the value of “FeedLength” in the initial adjustment printing ±50.0mm adjustment printing is set to 250mm, the adjustment range of this menu is 200mm to 300mm.
Page 222: Pre-Heater Menu (Vj-1624X Only)
5 Panel setup menu VJ-1624X/1624WX/1924WX OPERATION MANUAL (5) Micro Change menu Sets up Micro Adjustment Change. Setup item Setting Description Micro Adj.Change -5.00% to <0.00%> to 5.00% Sets up Micro Adjustment Change. — • [Enter] key: saves the setting and shifts to the previous menu.
Page 223: Platen Heater Menu (Vj-1624X Only)
VJ-1624X/1624WX/1924WX OPERATION MANUAL 5 Panel setup menu 5.1.1.1.5 Platen Heater menu (VJ-1624X only) Sets the temperature of Platen heater. Set to improve print quality by allowing the ink to settle by heat. NOTE • This function is not displayed for VJ-1624WX/1924WX. •...
Page 224: Dryer Menu (Vj-1624X Only)
5 Panel setup menu VJ-1624X/1624WX/1924WX OPERATION MANUAL 5.1.1.1.6 Dryer menu (VJ-1624X only) Sets the temperature of Dryer. Set to dry the print side after printing. NOTE • This function is not displayed for VJ-1624WX/1924WX. • The set temperature of Dryer differs depending on the media. Setup item Setting Description...
Page 225: Media Thickness Menu
VJ-1624X/1624WX/1924WX OPERATION MANUAL 5 Panel setup menu 5.1.1.1.8 Media thickness menu Sets the thickness of the media you are using. Once the media thickness is entered, print quality is automatically adjusted. Setup item Setting Description Media Thickness µ µ Enter the thickness of the media you are using in increments m to <170 m>...
Page 226: User Copy Menu
5 Panel setup menu VJ-1624X/1624WX/1924WX OPERATION MANUAL 5.1.1.1.9 User Copy menu Collectively copies the setting values of the user type currently selected to a different user type. The following setting values are copied. • Print mode • Effect • Adjustment value for the adjustment print •...
Page 227: Spitting Menu
VJ-1624X/1624WX/1924WX OPERATION MANUAL 5 Panel setup menu 5.1.2 Spitting menu Sets up the spitting operation while printing. NOTE • When Spitting is set to "Off", Nozzles will become easily clogged because spitting is not performed. In such a case, print quality cannot be guaranteed. •...
Page 228 5 Panel setup menu VJ-1624X/1624WX/1924WX OPERATION MANUAL Setup item Setting Description Spitting <On> Perform the spitting operation on Spitting box located on the origin side for every shuttle. • [Enter] key: saves the setting and shifts to the sub menu. 5.1.2.1 Spitting Pass Count menu On Media Perform the spitting operation on the page margins.
Page 229: Spitting Pass Count Menu
VJ-1624X/1624WX/1924WX OPERATION MANUAL 5 Panel setup menu 5.1.2.1 Spitting Pass Count menu Set the intervals that Print head returns to Spitting boxes when "On" or "On Media" is set in Spitting menu. Print head returns to Spitting box every shuttle per the set number. NOTE •...
Page 230: Side Margin Menu
5 Panel setup menu VJ-1624X/1624WX/1924WX OPERATION MANUAL 5.1.3 Side Margin menu Set up the right and left margins (side margins) while printing. NOTE • When the Spitting menu is set to "On Media", the maximum printable media width becomes 16mm shorter.
Page 231: Media Initial Menu
VJ-1624X/1624WX/1924WX OPERATION MANUAL 5 Panel setup menu 5.1.4 Media Initial menu Sets whether to detect the media width and edge while initializing the media. NOTE • When Media Detection menu is set to "Off", set the media width of the current media in Media Width menu.
Page 232: Media Width Menu
5 Panel setup menu VJ-1624X/1624WX/1924WX OPERATION MANUAL 5.1.5 Media Width menu Specifies the media width between the loading mark and the left end of the media if media detection is not performed during media initialization. (1) Media Width menu Displays the detected media width if media detection is performed during media initialization. (2) MediaWidth menu For media detection settings, refer to the following.
Page 233 VJ-1624X/1624WX/1924WX OPERATION MANUAL 5 Panel setup menu (1) Media Width menu NOTE • Setting a larger value than the media width set in the Media Width menu may cause ink to leak on the media or printer. Setup item Setting Description MediaWidth <VJ-1624X/1624WX>...
Page 234: Output Mode Menu
5 Panel setup menu VJ-1624X/1624WX/1924WX OPERATION MANUAL 5.1.6 Output Mode menu Sets the media ejection method after printing. NOTE • When the take-up unit is not installed, do not set Output mode to "Take-up". By doing so, the product will be unable to function properly. •...
Page 235: Page Gap Menu
VJ-1624X/1624WX/1924WX OPERATION MANUAL 5 Panel setup menu 5.1.6.2 Page Gap menu If you set the media ejection mode to "Take-up", the menu shifts to the Margin between Pages menuPage Gap menu. In the Margin between PagesPage Gap menu, you can change the margins between the print results. Setup item Setting Description...
Page 236: Cut Pressure Menu
5 Panel setup menu VJ-1624X/1624WX/1924WX OPERATION MANUAL 5.1.7.1 Cut Pressure menu Sets the media cutting pressure for the cutting operation. Setup item Setting Description Cut Pressure Cut the media at low pressure. Suitable for thin media or if the “High” pressure setting is too strong.
Page 237: Origin Menu
VJ-1624X/1624WX/1924WX OPERATION MANUAL 5 Panel setup menu 5.1.8 Origin menu Sets the beginning of printing (origin) of the print data. Set the menu when reprinting on the margin with changing the printing data position to the printed media. NOTE • When Output Mode menu is set to "Take-up", the set value X (media feeding distance) becomes 0 mm to 15000 mm.
Page 238 5 Panel setup menu VJ-1624X/1624WX/1924WX OPERATION MANUAL Setup item Setting Description Origin • X (media feeding distance): Change Print head position and media feeding distance with the following -15000 mm to 15000 mm keys. • Y (print head transferring • [+] key: increases the setting value. distance): •...
Page 239: Prev. Stick Menu (Vj-1624X Only)
VJ-1624X/1624WX/1924WX OPERATION MANUAL 5 Panel setup menu 5.1.9 Prev. Stick menu (VJ-1624X only) Sets up to prevent media from sticking when printing starts. NOTE • This function is not displayed for VJ-1624WX/1924WX. • When the Output Mode menu is set to "Take-up", the setting for the Prev. Stick menu is disabled. 5.1.6 Output Mode menu Setup item Setting...
Page 240: Head Travel Menu
5 Panel setup menu VJ-1624X/1624WX/1924WX OPERATION MANUAL 5.1.11 Head Travel menu Sets up the range that Print head moves while printing. Setup item Setting Description CR Movement Data Print head moves the range of the print data width. The printing speed will be improved since the moving range of Print head is optimized.
Page 241: Strike Wait Menu
VJ-1624X/1624WX/1924WX OPERATION MANUAL 5 Panel setup menu 5.1.13 Strike Wait menu Sets up the waiting time while overwrite printing. NOTE • When using the media with a narrow width for VJ-1624X, Heater cannot warm up the media adequately, therefore the print quality may not be preserved. In such a case, set up the Strike Wait time while overwrite printing to warm up the media adequately before printing.
Page 242: Auto Cleaning Menu
5 Panel setup menu VJ-1624X/1624WX/1924WX OPERATION MANUAL 5.1.15 Auto Cleaning menu Configure the settings for the auto cleaning operation. • The cleaning mode reflects the settings in Operation panel. 6.2.3 Head cleaning NOTE • When the head height is set to High for VJ-1624WX/1924WX, auto cleaning is not performed. •...
Page 243: Printing Mode Auto Cleaning
VJ-1624X/1624WX/1924WX OPERATION MANUAL 5 Panel setup menu 5.1.15.2 Printing Mode Auto Cleaning Set the auto cleaning interval during printing. Setup item Setting Description PrintingTime <Off> to 5 mins to 180 mins Selects the time for auto cleaning while printing. • Off: Auto cleaning is not performed. •...
Page 244: Ink Status Menu
5 Panel setup menu VJ-1624X/1624WX/1924WX OPERATION MANUAL 5.1.16 Ink Status menu Displays various information of IC chips. NOTE • To display various information of IC chips, use genuine ink and S/C cards. If Ink cartridges other than genuine Ink cartridges are used, ink status will not be displayed correctly.
Page 245: Roll Length Menu
VJ-1624X/1624WX/1924WX OPERATION MANUAL 5 Panel setup menu 5.1.17.1 Roll Length menu Sets up the roll media length. NOTE • After replacing the roll media, set the roll media length again. If the roll media length is not set, the residual quantity of roll media may not be displayed correctly. Setup item Setting Description...
Page 246: Print Stop Menu
5 Panel setup menu VJ-1624X/1624WX/1924WX OPERATION MANUAL 5.1.17.2 Print Stop menu You can set whether or not to display “Roll Remain Error” and pause printing when the length of the roll media that is counted inside the printer becomes 0. NOTE •...
Page 247: Exhaust Fan Menu
VJ-1624X/1624WX/1924WX OPERATION MANUAL 5 Panel setup menu 5.1.18 Exhaust Fan menu Sets up Exhaust fan operation. Ventilates the inside of the printer to stablize the parts performance. It also decreases the contamination by ink mist inside the printer. We recommend that you use Exhaust fan, especially when printing for a long time.
Page 248: Longstore Menu
5 Panel setup menu VJ-1624X/1624WX/1924WX OPERATION MANUAL 5.1.19 Longstore menu Wash Print head with the cleaning fluid. NOTE • Be sure to use the dedicated cleaning fluid. • (VJ-1624X)product number: VJ-MSINK3-CL220, VJ-MSINK3-CL1000 • (VJ-1624WX/1924WX) Model number: RJ-FGCLS (cleaning fluid for water-color ink), VJ- DSINK-CL1000g (cleaning fluid for sublimation ink) Setup item Setting...
Page 249: Cr Maintenance Menu
VJ-1624X/1624WX/1924WX OPERATION MANUAL 5 Panel setup menu 5.1.20 CR Maintenance menu Performs maintenance. Used in the following cases. • Cleaning Cleaning wiper 6.2.4 Cleaning Cleaning wiper • Cleaning circumference of Print head 6.2.5 Cleaning the circumference of Print head • Replacing Cutter 6.1.4 Replacing Cutter Setup item...
Page 250: Life Times Menu
(20 %). PF Motor • The part should be changed when all of the asterisks have disappeared and "Change" is displayed. Contact your local MUTOH dealer to ask for replacing parts. — • [Cancel] key: shifts to the previous menu.
Page 251: Subnet Mask Menu
VJ-1624X/1624WX/1924WX OPERATION MANUAL 5 Panel setup menu 5.1.24 Subnet Mask menu Sets the subnet mask of the printer. NOTE • Be sure to set the subnet mask after consulting the network administrator. Setup item Setting Description Subnet Mask 000.000.000.000 to Change the subnet mask by operating the following keys.
Page 252: Header Dump Menu
5 Panel setup menu VJ-1624X/1624WX/1924WX OPERATION MANUAL 5.1.26 Header Dump menu This function is to specify whether to print the following information (dump data) of print data. • Data Header • Number of Dot in Data (Printed only when the header dump setting is "On".) •...
Page 253: Start Feed Menu
VJ-1624X/1624WX/1924WX OPERATION MANUAL 5 Panel setup menu 5.1.27 Start Feed Menu If you set the start feed beforehand, you can change the margins between the print results. Setup Item Description Setup Item Start Feed -10 mm to <0 mm> to •...
Page 254: Heater Control Menu (Vj-1628X Only)
5 Panel setup menu VJ-1624X/1624WX/1924WX OPERATION MANUAL 5.1.28 Heater Control menu (VJ-1628X only) NOTE • This function is not displayed for VJ-1624WX/1924WX. )You can set the heater operations based on your usage environment. If the media becomes wavy while printing due to heat, setting the heater operations may improve the results.
Page 255: Test Print Menu
VJ-1624X/1624WX/1924WX OPERATION MANUAL 5 Panel setup menu Test Print Menu Performs nozzle check of Print head and setup list. •Refer to the following for the operation procedure of test print. 3.5 Test print Setup item Description Nozzle Check Perform the nozzle check printing. It is used to check whether there are any clogged heads, or missing/blurred prints.
Page 256: Cleaning Menu
5 Panel setup menu VJ-1624X/1624WX/1924WX OPERATION MANUAL Cleaning menu Performs head cleaning. Head cleaning can be operated when the printer is Normal. Refer to the following for operation procedures. 6.2.3 Head cleaning NOTE • If the head height is set to High for VJ-1624WX, "Change Head Gap Low" is displayed on Operation panel.
Page 257: Menu Option Menu
VJ-1624X/1624WX/1924WX OPERATION MANUAL 5 Panel setup menu Menu Option menu Sets up the contents of the Setup menu. You can make setup items that you do not normally use invisible. Switch the setting On (displayed) to Off (undisplayed) using the [<] key or [>] key on Operation panel. When the setting is On, "*"...
Page 258 5 Panel setup menu VJ-1624X/1624WX/1924WX OPERATION MANUAL Setup item Setting Description (VJ-1624X) (VJ-1624WX/ 1924WX) Multi Strike Sets up whether to display the Multi Strike menu. <On> <On> Strike Wait Sets up whether to display the Strike Wait menu. <On> <On> Slant Check Sets up whether to display the Slant Check menu.
Page 259 VJ-1624X/1624WX/1924WX OPERATION MANUAL 5 Panel setup menu Setup item Setting Description (VJ-1624X) (VJ-1624WX/ 1924WX) ALL On Displays all items in the Setup menu. • Pressing the [Enter] key displays "*" for all items in the Menu Option menu. ALL Off No items in the Setup menu are displayed.
Page 260: Version Menu
5 Panel setup menu VJ-1624X/1624WX/1924WX OPERATION MANUAL Version menu Displays the versions of the firmware. <VJ-1624X> Setup item Setting Description Ver. M/C *.**(Main side)/ Displays the versions of the firmware of the main side (M) and *.**(Controller side) controller side (C). —...
Page 261: Sleep Mode Menu
VJ-1624X/1624WX/1924WX OPERATION MANUAL 5 Panel setup menu Sleep Mode menu Sleep mode settings are configured. When you activate sleep mode, the printer operates as follows. • Exhaust fan stops. • Vacuum fan stops. • All Heaters stop (VJ-1624X only). • All Lamps turn off except for Power lamp.
Page 262: Timer Setting Menu
5 Panel setup menu VJ-1624X/1624WX/1924WX OPERATION MANUAL 5.6.1 Timer Setting menu Set the head cleaning interval of this printer for Sleep Mode. When more than the set time has passed, Print head is cleaned automatically. NOTE • During Sleep Mode, even if the set amount of time has passed, print-head cleaning is not performed under the following circumstances.
Page 263: Sleep Mode Start Menu
VJ-1624X/1624WX/1924WX OPERATION MANUAL 5 Panel setup menu 5.6.2 Sleep Mode Start menu Activate Sleep Mode During Sleep Mode, "Restart–>Enter" will be displayed in the operation panel. During Sleep Mode, pressing [Enter] key will return the printer to Normal. NOTE • If the printer is under one of the following conditions while shifting to the Sleep Mode, "Don’t Start Sleep Mode"...
Page 264: Display Menu
5 Panel setup menu VJ-1624X/1624WX/1924WX OPERATION MANUAL Display menu Sets the language and unit displayed on LCD monitor of Operation panel. Setup item Setting Description Display Language Sets the language used in the menu items displayed on LCD monitor of Operation panel. 5.7.1 Language menu Temperature Sets the unit of temperature display.
Page 265: Temperature Menu
VJ-1624X/1624WX/1924WX OPERATION MANUAL 5 Panel setup menu 5.7.2 Temperature menu Sets the unit of temperature display. Setup item Setting Description Temperature <Celsius [ºC]> Displays the temperature in Celsius [ºC]. Fahrenheit [ºF] Displays the temperature in Fahrenheit [ºF]. — • [Enter] key: saves the setting and shifts to the previous menu.
Page 266: Job Status Menu
5 Panel setup menu VJ-1624X/1624WX/1924WX OPERATION MANUAL Job Status Menu Various information of previous print will be displayed. The length of printed data and if the print is completed will be displayed. When the print is canceled, the information how much the print is completed will be displayed. Setup item Setting Description...
Page 267: Maintenance
VJ-1624X/1624WX/1924WX OPERATION MANUAL 6 Maintenance Maintenance This chapter describes daily maintenance of the printer.
Page 268: Replacing Consumable Components
6 Maintenance VJ-1624X/1624WX/1924WX OPERATION MANUAL Replacing consumable components This section describes when and how to replace Ink cartridges (or ink packs), roll media and Flushing- box sponges. 6.1.1 Replacing Ink cartridges This section describes when to replace Ink cartridges. (1) Replacement time a.
Page 269 VJ-1624X/1624WX/1924WX OPERATION MANUAL 6 Maintenance (2) Type Our genuine Ink cartridges and Ink packs that are compatible with the printer are as follows. <For VJ-1624X> Description Model No. Ink cartridge K (Black: 220 ml) VJ-MSINK3A-BK220 Ink cartridge K (Black: 440ml) VJ-MSINK3A-BK440 Ink cartridge K (Black: 1,000ml) VJ-MSINK3A-BK1000...
Page 270 NOTE • To use 1000ml Ink packs, High-capacity ink pack adapter (option) is required. For details on High-capacity ink pack adapter, contact your local MUTOH dealer. • Use genuine Ink cartridges for replacement. This printer is designed to use genuine Ink cartridges and Ink packs.
Page 271 VJ-1624X/1624WX/1924WX OPERATION MANUAL 6 Maintenance (1) Replacing 220ml and 440ml Ink cartridges NOTE 440ml Ink cartridges are not compatible with VJ-1624WX/1924WX. 1. Confirm that the printer is turned ON. NOTE Do not replace Ink cartridges when the printer is turned OFF. The remaining ink may not be detected correctly, causing abnormal printing.
Page 272 6 Maintenance VJ-1624X/1624WX/1924WX OPERATION MANUAL b. For 440ml Ink cartridges Name Ink cartridge Ink cartridge slots 3. Take out the new Ink cartridge from the bag. NOTE • Open the bag just before attaching Ink cartridge to Ink cartridge slot. Leaving Ink cartridge with the bag open for a long time may result in abnormal printing.
Page 273 VJ-1624X/1624WX/1924WX OPERATION MANUAL 6 Maintenance (2) Replacing High-capacity ink pack adapter (option) NOTE High-capacity ink pack adapters are not compatible with VJ-1624WX/1924WX. 1. Confirm that the printer is turned ON. NOTE • Do not replace High-capacity ink pack adapters when the printer is turned OFF. The remaining ink may not be detected correctly, causing abnormal printing.
Page 274 6 Maintenance VJ-1624X/1624WX/1924WX OPERATION MANUAL 3. Take out the new Ink pack from the bag. NOTE • Open the bag just before attaching Ink pack to High-capacity ink pack adapter. Leaving Ink pack with the bag open for a long time may result in abnormal printing. •...
Page 275 VJ-1624X/1624WX/1924WX OPERATION MANUAL 6 Maintenance CAUTION • In the following cases, make sure to perform the initial ink charge from the Cleaning menu after installing High-capacity ink pack adapter. • When installing High-capacity ink pack adapter for the first time on the printer whose ink is filled •...
Page 276: Replacing Roll Media
6 Maintenance VJ-1624X/1624WX/1924WX OPERATION MANUAL 6.1.2 Replacing Roll Media This section describes when and how to replace the roll media. (1) Replacement time Replace the roll media when the following situation occurs. a. When the roll media loaded in the printer runs out •...
Page 277 VJ-1624X/1624WX/1924WX OPERATION MANUAL 6 Maintenance 3. Turn Flanges of Roll media holder and take up the roll media. Name Roll media holder Roll media 4. Loosen Fixing lever of Right roll media holder and remove the roll media from Roll media holder. Name Roll media holder (Right) Fixing lever...
Page 278 6 Maintenance VJ-1624X/1624WX/1924WX OPERATION MANUAL 5. Take the same procedure as in Step 4, remove the roll media from Roll media holder (left). Name Roll media holder (Left) Fixing lever Roll media 6. To load another roll media, refer to the following. 3.4 Loading media •For loading the roll media, refer to 4.2.3 Precaution on storing media...
Page 279: Replacing Flushing Box Sponges
VJ-1624X/1624WX/1924WX OPERATION MANUAL 6 Maintenance 6.1.3 Replacing Flushing box sponges This section explains how to replace Flushing-box sponges. NOTE Make sure to install Flushing-box sponges in the printer. Flushing-box sponges are an essential part to make printing consistent. (1) Replacement time Replace Flushing-box sponges in the following situations.
Page 280 6 Maintenance VJ-1624X/1624WX/1924WX OPERATION MANUAL (3) Replacing steps Follow the steps below to replace Flushing-box sponges. 1. Check the followings while the printer is turned ON • Printing or other operations are not in progress. • Operation panel display is Normal. 2.
Page 281 VJ-1624X/1624WX/1924WX OPERATION MANUAL 6 Maintenance c. Press the [+] key or [-] key on Operation panel to select "Set 20: CR Maintenance". d. Press the [Enter] key on Operation panel. • "CR Mainte.: Start" is displayed on Operation panel. • The display enters the CR Maintenance menu.
Page 282 6 Maintenance VJ-1624X/1624WX/1924WX OPERATION MANUAL 4. Open Front cover. Name Front cover • Replace Flushing-box sponge in a short time. Leaving Print head at the replacement position may result in clogging of Print head. 5. Lift Flushing-box sponge tab and unhook. Then, remove Flushing-box sponge. Name Flushing-box sponge tab Flushing boxes...
Page 283 VJ-1624X/1624WX/1924WX OPERATION MANUAL 6 Maintenance 6. Install the new Flushing-box sponge to each Flushing box. Name Flushing-box sponges Flushing boxes 7. Close Front cover. Name Front cover 6.1 Replacing consumable components...
Page 284 6 Maintenance VJ-1624X/1624WX/1924WX OPERATION MANUAL 8. Press the [Enter] key on Operation panel. • Print head returns to its original position. • "CR Mainte.: Start" is displayed on Operation panel. 9. Press the [Menu] key on Operation panel. • The printer enters Normal. •...
Page 285: Replacing Cutter
VJ-1624X/1624WX/1924WX OPERATION MANUAL 6 Maintenance 6.1.4 Replacing Cutter This section describes when and how to replace Cutter. (1) Replacement time Replace Cutter when the following situation occurs. a. When the media is not cut smoothly b. When the cut surface is feathered, etc (2) Type Our genuine Cutter that is compatible with the printer is as follows.
Page 286 6 Maintenance VJ-1624X/1624WX/1924WX OPERATION MANUAL b. Press the [>] key on Operation panel. • "Set1: User Type" is displayed on Operation panel. c. Press the [+] key or [-] key on Operation panel to select "Set 20: CR Maintenance". d. Press the [Enter] key on Operation panel. •...
Page 287 VJ-1624X/1624WX/1924WX OPERATION MANUAL 6 Maintenance 3. Press the [Enter] key on Operation panel. • Maintenance starts. • Print head moves to the left of the printer (cutter replacement position). • "CR Mainte.: End" is displayed on Operation panel. 4. Open Maintenance cover on the left of the printer. Name Maintenance cover NOTE...
Page 288 6 Maintenance VJ-1624X/1624WX/1924WX OPERATION MANUAL 5. Press the tab of Cutter lightly, turn Cutter holder in the direction as illustrated below. NOTE • Do not press the tab of Cutter strongly or suddenly let go of it. There is a spring in Cutter holder and it may fly out. •...
Page 289 VJ-1624X/1624WX/1924WX OPERATION MANUAL 6 Maintenance 6. Remove Cutter. CAUTION • Do not touch the blade edge. It may cause an injury. • Do not touch the cutter blade edge with a hard substance or drop Cutter. Cutter blade may be damaged or chipped. NOTE •...
Page 290 6 Maintenance VJ-1624X/1624WX/1924WX OPERATION MANUAL 7. Install a new Cutter as illustrated. NOTE Make sure that the spring in Cutter holder does not fly out while installing. Name Razor blade 6.1 Replacing consumable components...
Page 291 VJ-1624X/1624WX/1924WX OPERATION MANUAL 6 Maintenance 8. Press the tab of Cutter lightly, return Cutter holder to its initial position. NOTE • Do not press the tab of Cutter strongly or suddenly let go of it. There is a spring in Cutter holder and it may fly out. •...
Page 292 6 Maintenance VJ-1624X/1624WX/1924WX OPERATION MANUAL 9. Close Maintenance cover. Name Maintenance cover 10. Press the [Enter] key on Operation panel. • Print head returns to its original position. • "CR Mainte.: Start" is displayed on Operation panel. 6.1 Replacing consumable components...
Page 293 VJ-1624X/1624WX/1924WX OPERATION MANUAL 6 Maintenance 11. Press the [Menu] key on Operation panel. • The printer enters Normal. • Cutter replacement is complete. 6.1 Replacing consumable components...
Page 294: Cleaning The Printer
It could lead to an electric shock or fire. Immediately turn OFF the power switch, disconnect the power plug from the electric socket, and contact your local MUTOH dealer. CAUTION • When cleaning the outer case and inside of the printer, be sure to turn OFF the power and disconnect Power plug.
Page 295: Cleaning The Outer Case
VJ-1624X/1624WX/1924WX OPERATION MANUAL 6 Maintenance 6.2.1 Cleaning the outer case This section describes how to clean the outer case. Wipe out dust and dirt attached to the outer case by using a soft cloth. 6.2 Cleaning the printer...
Page 296: Cleaning The Inside Of The Printer
6 Maintenance VJ-1624X/1624WX/1924WX OPERATION MANUAL 6.2.2 Cleaning the inside of the printer This section describes how to clean the inside of the printer. Follow the procedure below. 1. Open Front cover. Name Front cover 2. Remove paper powder and dust attached to Pressurizing rollers using a soft brush. NOTE Do not blow paper powder inside the printer using tools such as an air duster.
Page 297 VJ-1624X/1624WX/1924WX OPERATION MANUAL 6 Maintenance <VJ-1624WX/1924WX> Name Pressurizing rollers 3. Apply a damp and tightly squeezed soft cloth to wipe out paper powder and ink attached to Platen and Media guide. <VJ-1624X> 2 2 2 Name Platen Media guide 6.2 Cleaning the printer...
Page 298 6 Maintenance VJ-1624X/1624WX/1924WX OPERATION MANUAL <VJ-1624WX/1924WX> Name Platen Media guide 4. Apply a damp and tightly squeezed soft cloth to wipe off the dirt of the unpainted (silver color) area in the center of Grid roller. <VJ-1624X> Name Grid roller 6.2 Cleaning the printer...
Page 299 VJ-1624X/1624WX/1924WX OPERATION MANUAL 6 Maintenance <VJ-1624WX/1924WX> Name Grid roller 6.2 Cleaning the printer...
Page 300: Head Cleaning
6 Maintenance VJ-1624X/1624WX/1924WX OPERATION MANUAL 6.2.3 Head cleaning If printed data is blurred or lacks part of it, clean the print head surface and Nozzles (Head cleaning). Follow the procedure below to perform Head cleaning. NOTE When not using the printer for a long period (one week or more), perform Head cleaning once a week.
Page 301 VJ-1624X/1624WX/1924WX OPERATION MANUAL 6 Maintenance 3. Press the [>] key on Operation panel to select the Cleaning mode. • Press [>] key to select the Cleaning mode. • The LED lights on Operation panel show the currently selected Cleaning mode. •...
Page 302 6 Maintenance VJ-1624X/1624WX/1924WX OPERATION MANUAL 4. Press the [Cleaning] key on Operation panel for more than two seconds. • Head cleaning starts. • "Cleaning **%" is displayed on Operation panel. • After Head cleaning is complete, Operation panel shifts to Normal. NOTE •...
Page 303: Cleaning Cleaning Wiper
VJ-1624X/1624WX/1924WX OPERATION MANUAL 6 Maintenance 6.2.4 Cleaning Cleaning wiper This section describes how to clean Cleaning wiper. (1) Time for cleaning Once a week, or when blurs or lacking parts appear on printed media after Head cleaning. (2) Cleaning procedures Follow the procedure below to clean Cleaning wiper.
Page 304 6 Maintenance VJ-1624X/1624WX/1924WX OPERATION MANUAL b. Press the [>] key on Operation panel. • "Set1: User Type" is displayed on Operation panel. c. Press the [+] key or [-] key on Operation panel to select "Set 20: CR Maintenance". d. Press the [Enter] key on Operation panel. •...
Page 305 VJ-1624X/1624WX/1924WX OPERATION MANUAL 6 Maintenance 3. Press the [Enter] key on Operation panel. • Maintenance starts. • Print head moves to the left. • The cleaning wiper sifts towards the front. • "CR Mainte.: End" is displayed on Operation panel. 4.
Page 306 6 Maintenance VJ-1624X/1624WX/1924WX OPERATION MANUAL 5. Use Cleaning stick to remove the ink and dust on Cleaning wiper. a. Front side of Cleaning wiper: Remove the ink and dust in the horizontal direction. Name Cleaning wiper Cleaning stick Head cap unit b.
Page 307 VJ-1624X/1624WX/1924WX OPERATION MANUAL 6 Maintenance 6. Close the right maintenance cover. • Close Cover firmly until it is locked. Name Maintenance cover 7. Press the [Enter] key on Operation panel. • Cleaning wiper returns to the original position. • Print head returns to its original position. •...
Page 308 6 Maintenance VJ-1624X/1624WX/1924WX OPERATION MANUAL 8. Press the [Menu] key on Operation panel. • The printer enters Normal. • Cleaning Cleaning wiper is complete. 6.2 Cleaning the printer...
Page 309: Cleaning The Circumference Of Print Head
VJ-1624X/1624WX/1924WX OPERATION MANUAL 6 Maintenance 6.2.5 Cleaning the circumference of Print head This section describes how to clean the circumference of Print head. (1) Time for cleaning When foreign substances such as dust or ink clump that can cause missing dots or ink leakage is attached around Print head (2) Cleaning procedures Follow the procedure below to clean the circumference of Print head.
Page 310 6 Maintenance VJ-1624X/1624WX/1924WX OPERATION MANUAL 2. Display the CR Maintenance menu on Operation panel. a. Press the [Menu] key on Operation panel. • "Menu1: Setup>" is displayed on Operation panel. • Operation panel shifts to the Setup menu display. b. Press the [>] key on Operation panel. •...
Page 311 VJ-1624X/1624WX/1924WX OPERATION MANUAL 6 Maintenance d. Press the [Enter] key on Operation panel. • "CR Mainte.: Start" is displayed on Operation panel. • The display enters the CR Maintenance menu. 5.1.20 CR Maintenance menu 3. Press the [Enter] key on Operation panel. •...
Page 312 6 Maintenance VJ-1624X/1624WX/1924WX OPERATION MANUAL 4. Open Maintenance cover on the left of the printer. Name Maintenance cover 5. Move Print head by hand until you can see the circumference of Print head. Name Print head section Circumference of Print head CAUTION •...
Page 313 VJ-1624X/1624WX/1924WX OPERATION MANUAL 6 Maintenance 6. Use a penlight, etc to check if any foreign substance such as dust or ink clump is attached to the following places. • Circumference of Print head (silver colored metal assembly) • Head guide (black plastic) Name Circumference of Print head (silver colored metal assembly)
Page 314 6 Maintenance VJ-1624X/1624WX/1924WX OPERATION MANUAL 7. When some foreign substance such as dust or ink clump is attached, use Cleaning stick to remove it. Name Cleaning stick Nozzles (Never touch Nozzles.) 8. Close Maintenance cover on the left. • Close Cover firmly until it is locked. Name Maintenance cover 6.2 Cleaning the printer...
Page 315 VJ-1624X/1624WX/1924WX OPERATION MANUAL 6 Maintenance 9. Press the [Enter] key on Operation panel. • Print head returns to its original position. • "CR Mainte.: Start" is displayed on Operation panel. 10. Press the [Menu] key on Operation panel. • The printer enters Normal. •...
Page 316: Disposal Of Waste Fluids
6 Maintenance VJ-1624X/1624WX/1924WX OPERATION MANUAL Disposal of waste fluids The timing and method for the disposal of waste fluid are described below. (1) Disposal timing Dispose of waste fluids in the following cases: a. When Waste fluid tank is more than half full. b.
Page 317 VJ-1624X/1624WX/1924WX OPERATION MANUAL 6 Maintenance 3. Open the waste fluid valve, and transfer the waste fluid to the container. NOTE • When transferring the waste fluid to the empty container, the waste fluid may spatter. Make sure to put the container close to the waste fluid valve. Name Waste fluid valve Empty container...
Page 318 6 Maintenance VJ-1624X/1624WX/1924WX OPERATION MANUAL 5. Wipe the opening of Waste fluid valve with a cloth, etc. 6. Dispose of the waste fluid as an industrial waste product. • Disposal of waste fluids is completed. 6.3 Disposal of waste fluids...
Page 319: Moving Or Transporting The Printer
VJ-1624X/1624WX/1924WX OPERATION MANUAL 6 Maintenance Moving or transporting the printer This section describes how to move or transport the printer. 6.4.1 Moving the printer This section describes how to move the printer. CAUTION • When moving the printer, make sure to maintain a horizontal position. •...
Page 320 6 Maintenance VJ-1624X/1624WX/1924WX OPERATION MANUAL 5. Move the printer. NOTE The casters supplied with the dedicated Stand are manufactured for little movement in flat indoor areas, not for transporting equipment. Name Adjusters Stands 6.4 Moving or transporting the printer...
Page 321: Transporting The Printer
When transporting the printer, make sure to pack it in the same condition as purchased, using protective and packing materials to protect the printer from vibration and shocks. NOTE When transporting the printer, consult the MUTOH product dealer at your point of purchase. 6.4 Moving or transporting the printer...
Page 322 6 Maintenance VJ-1624X/1624WX/1924WX OPERATION MANUAL 6.4 Moving or transporting the printer...
Page 323: Troubleshooting
Troubleshooting This chapter describes possible troubles and countermeasures of this product. If the error not included in any items of this section occurs, contact your local MUTOH dealer. NOTE If you want to receive product warranty, prepare the warranty certificate.
Page 324: Malfunctions And Failures
7 Troubleshooting VJ-1624X/1624WX/1924WX OPERATION MANUAL Malfunctions and failures This section describes undisplayed malfunctions and failures of the printer, possible causes and countermeasures. 7.1.1 Problems in installation and introduction (1) Cannot perform the initial ink charge Possible cause Remedy Reference Is Front cover open or Media loading lever Close Front cover, or lower Media loading 3.4 Loading raised?
Page 325: Cannot Print At All
VJ-1624X/1624WX/1924WX OPERATION MANUAL 7 Troubleshooting 7.1.2 Cannot print at all (1) Does not work at all after power activation Possible cause Remedy Reference Is Power cord set connected to the plug? Connect Power cord set. 3.1 Power cord set connection Does the AC power supply provide the Connect the cable to another outlet.
Page 326 7 Troubleshooting VJ-1624X/1624WX/1924WX OPERATION MANUAL (3) When data is sent from the computer, an error occurs at the printer and nothing is printed Possible cause Remedy Reference Is the type of printer selected correctly at the Check that the printer type settings on the computer? computer side and printer side are the same.
Page 327: Media-Related Troubleshooting
VJ-1624X/1624WX/1924WX OPERATION MANUAL 7 Troubleshooting 7.1.3 Media-related troubleshooting (1) The media slips or is torn during initialization NOTE 7.3 The media is jammed. If the media is jammed or torn, remove it according to 7.1 Malfunctions and failures...
Page 328 7 Troubleshooting VJ-1624X/1624WX/1924WX OPERATION MANUAL Possible cause Remedy Reference Are you using the recommended media? Use the recommended media. 4.2.1 Media type Is the loading position of the media correct? Load the media correctly. 3.4.2 Setting Roll Media Is the roll media loaded correctly? Load the roll media correctly.
Page 329 VJ-1624X/1624WX/1924WX OPERATION MANUAL 7 Troubleshooting (3) The wrong media size is set during initialization Possible cause Remedy Reference Are you using the recommended media? Use the recommended media. 4.2.1 Media type Is the media loaded at an angle? Set the media straight. 3.4.2 Setting Roll Media When the media is set, does it curl upward?
Page 330: Printing-Related Troubleshooting
7 Troubleshooting VJ-1624X/1624WX/1924WX OPERATION MANUAL 7.1.4 Printing-related troubleshooting (1) Printing is partially stained or incomplete NOTE Proper print quality may not be obtained with the media other than the recommended one. Possible cause Remedy Reference Does the media include moisture? Replace it with the new media.
Page 331 VJ-1624X/1624WX/1924WX OPERATION MANUAL 7 Troubleshooting (3) Printing is blurred Possible cause Remedy Reference Are you using the recommended media? Use the recommended media. 4.2.1 Media type Are you using the thick or thin media? Use the recommended media. 4.2.1 Media type Is the media printed on the printing surface? Confirm the printing surface of the media and...
Page 332 7 Troubleshooting VJ-1624X/1624WX/1924WX OPERATION MANUAL (5) Printing lines are not straight Possible cause Remedy Reference Is Ink cartridge within the validity period? Use a new Ink cartridge. 6.1.1 Replacing Ink cartridges Are you using the recommended media? Use the recommended media. 4.2.1 Media type Did you perform Micro adjust print?
Page 333: Error Messages
VJ-1624X/1624WX/1924WX OPERATION MANUAL 7 Troubleshooting Error messages This section describes messages displayed during normal printer operation or when errors occur, and solutions to the messages. 7.2.1 Status messages This section describes messages displayed during printer normal operation. When the printer is operating correctly, each operation status is displayed on Operation panel as below. Display Description Reference...
Page 334 (** represents the set User type.) Setting Life Times The operational life of Print head has almost Contact your local [Head] expired. MUTOH dealer. (Continues operation) Life Times The operational life of the pump motor is Contact your local [Pump] almost expired.
Page 335: Message Type Error Display And Remedies
•Insert Ink cartridge/Ink pack 6.1.1 Replacing Ink cannot be recognized adapter again. cartridges correctly. •Contact your local MUTOH dealer. [****] S/C ReadErr IC chip cannot be read. Insert Ink cartridge again. If 6.1.1 Replacing Ink IC chip still cannot be read, cartridges insert a new Ink cartridge.
Page 336 6.1.1 Replacing Ink wrong Ink cartridge slot. cartridge slot. cartridges [*] S/C Ink Err This type of ink cannot be Contact your local MUTOH 6.1.1 Replacing Ink used for this printer. dealer. cartridges [*] S/C CodeErr An improper Ink cartridge is Contact your local MUTOH —...
Page 337 • Start printing and measuring the color target again. • If you still have trouble, contact your local MUTOH dealer. Measurement Error Colorimeter has been • Remove Colorimeter. 4.5 Using...
Page 338: Error Requiring Restart
For an error requiring restart, operation will return to normal after removing the cause of the error and restarting the printer. If the same error continues to be displayed, contact the your local MUTOH dealer. Be sure to tell us the code no. of the error message when you contact us.
Page 339: The Media Is Jammed
VJ-1624X/1624WX/1924WX OPERATION MANUAL 7 Troubleshooting The media is jammed When the set media is jammed, follow the procedure below to remove it. 1. Turn OFF the power of the printer. 3.2.2 Turning the power OFF 2. Open Front cover. Name Front cover 3.
Page 340 7 Troubleshooting VJ-1624X/1624WX/1924WX OPERATION MANUAL 4. Raise Media loading lever. Name Media loading lever 5. Pull the media to your side, and cut the torn part with cutting tools such as a razor blade. Name Razor blade Roll 7.3 The media is jammed...
Page 341 VJ-1624X/1624WX/1924WX OPERATION MANUAL 7 Troubleshooting 6. Turn Flanges of Roll media holder and take up the roll media. Name Flanges Roll media 7. If paper dust or pieces of paper remain inside the printer, remove them. 7.3 The media is jammed...
Page 342 7 Troubleshooting VJ-1624X/1624WX/1924WX OPERATION MANUAL 7.3 The media is jammed...
Page 343: Appendix
VJ-1624X/1624WX/1924WX OPERATION MANUAL 8 Appendix Appendix This chapter describes specifications and included components with this printer.
Page 344: Product Specifications
8 Appendix VJ-1624X/1624WX/1924WX OPERATION MANUAL Product specifications 8.1.1 Printer specifications Items Specification Model name VJ-1624X VJ-1624WX VJ-1924WX Printing method On-demand piezo drive system Drive system Firmware servo/DC motor drive Media feed system Multipoint pressurizing grid roller system Media fixing system Pressurization roller down system by manual lever Media feed/ejection Rear feed/Front ejection...
Page 345 VJ-1624X/1624WX/1924WX OPERATION MANUAL 8 Appendix Items Specification Supply system Supplied through tubes from independent color cartridges Cartridges <VJ-1624X> Black, Cyan, Magenta, Yellow: 220ml ± 5ml each or 440ml ± 5ml (1000ml ± 5ml when the optional High-capacity ink pack adapter is used) <VJ-1624WX/1924WX>...
Page 346: Interface Specification
8 Appendix VJ-1624X/1624WX/1924WX OPERATION MANUAL Interface specification This section describes each type of interface specifications supported by this printer. 8.2.1 Network interface specification Items Specification Network type Ethernet IEEE802.3 Network I/F 10BASE-T/100BASE-TX Automatic transfer type (RJ-45 Connector twisted pair cable) MDI/MDI-X Automatic transfer Corresponding protocol TCP/IP...
Page 347: Options/Supply List
VJ-1624X/1624WX/1924WX OPERATION MANUAL 8 Appendix Options/Supply list For more information about the options and the supply items, contact your local MUTOH dealer. 8.3 Options/Supply list...
Page 348 8 Appendix VJ-1624X/1624WX/1924WX OPERATION MANUAL 8.3 Options/Supply list...
Page 349: Setup Menu Diagram
VJ-1624X/1624WX/1924WX OPERATION MANUAL 9 Setup menu diagram Setup menu diagram For details of the Setup menu configuration diagram, refer to the followings. NOTE • For details of each setup item, refer to followings: • Setup menu diagram (Ready to Print): 5 Panel setup menu •...
Page 350 9 Setup menu diagram VJ-1624X/1624WX/1924WX OPERATION MANUAL Setup menu diagram (Ready to Print) (1/4) Setup UserType To Setup menu diagram (Ready to Print)(2/4) Spitting <On> On Media Side Margin <5 mm> to 25 mm Media Initial Top&Width <Width> Media Width 210mm to <1,000 mm>...
Page 351 VJ-1624X/1624WX/1924WX OPERATION MANUAL 9 Setup menu diagram Setup menu diagram (Ready to Print) (2/4) To Setup menu diagram (Ready to Print)(1/4) <Type 1> to Type 30 Print Mode Quality 1 Effect <None> *1 Quality 2 Wave Quality 3 <Fog> *1 Quality 4 Fine&Fuzz Graphics 1...
Page 352 9 Setup menu diagram VJ-1624X/1624WX/1924WX OPERATION MANUAL Setup menu diagram (Ready to Print) (3/4) Setup To Setup menu diagram (Ready to Print)(1/4) Auto Cleaning Ink Status K/C/M/Y Roll Length <Off> Roll 1 Roll 2 Roll 3 Exhaust Fan <Low> High Longstore CR Maintenance Initialization...
Page 353 VJ-1624X/1624WX/1924WX OPERATION MANUAL 9 Setup menu diagram Setup menu diagram (Ready to Print) (4/4) To Setup menu diagram (Ready to Print)(1/4) Test Print Nozzle Check Mode Print SetUp List Palette Color Verify VJ-1624X only Cleaning Short Normal Long LittleCharge Initial Charge Off / <On>...
Page 354 9 Setup menu diagram VJ-1624X/1624WX/1924WX OPERATION MANUAL Setup menu diagram (Receiving / Converting / Printing) Temperature Pre Heater Platen Heater Dryer VJ-1624X only ° ° Pre Heater Off/30 C to 50 ° ° Platen Heater Off/30 C to 50 ° °...
Page 355 VJ-1624X/1624WX/1924WX OPERATION MANUAL Revision History General Information Date Version Manual code Supported Firmware 2015.7 VJ1x24XE-A-00 V.3.00...
Page 356 VJ-1624X/1624WX/1924WX OPERATION MANUAL...
Page 358 MUTOH INDUSTRIES LTD. Tel.:81-(0)3-6758-7020 Fax:81-(0)3-6758-7025 E-mail:ibd@mutoh.co.jp http://www.mutoh.co.jp/en/ index.html...

This manual is also suitable for:

Valuejet vj-1624wx Valuejet vj-1924wx

MUTOH ValueJet VJ-1624X Operation Manual

1 Safety Instructions

2 Product Overview

3 Before Using

4 Handling the Printer

5 Panel Setup Menu

6 Maintenance

7 Troubleshooting

8 Appendix

9 Setup Menu Diagram

Quick Links

Troubleshooting

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