Message Type Errors - MUTOH Rockhopper 3 Troubleshooting Manual

1.2 MESSAGE TYPE ERRORS

Message type errors are displayed when trouble occurs during operation.
When message type errors occur, this product displays the following error messages on the operation panel
and stops the operation.
When the causes of errors are removed, message type errors are restored and the printing operation will be
restarted.
No. Message
Undefined paper
(3) Check if both P_REAR
sensors are properly
connected.
(4) The P_REAR sensor
assembly may be broken.
(5) If after sensor replacement,
the problem still persists, the
Mainboard assembly may have
a problem.
Phenomenon
The printer failed to
detect the media.
Check point Action
(1) Check the • If the sensor
operation of the
P_EDGE sensor via
"Test: Sensor" of the
self-diagnostic
function. • If the sensor does
(2) Make sure the • Securely connect
P_EDGE sensor
assembly connector
at the cursor is
securely connected.
• Securely connect
(3) Make sure the
R_REAR sensor
assembly cables
underneath paper
guide R are securely
connected.
8
Troubleshooting
Verify connections on
Mainboard assembly,
connectors J128 and
J129.
• Replace the P_REAR
sensor assembly.
• Replace the Mainboard
assembly.
Refer to
•
responds to the
presence of the
paper, adjust the •
sensor volume.
not respond to the
presence of the
paper, replace the
P_EDGE sensor
assembly
•
it to CR board
assembly
connector J234.
•
the cables to
Mainboard
assembly
connectors J128
and J129.
AP-74700 – Rev. 1.0 – 10/03/2008
Media sensor
sensitivity
adjustment
Replacing the
P_EDGE
sensor
assembly.
Replacing the
Mainboard
assembly,
HDD_Extensio
n board
assembly,
HEAD_DRV
board
assembly and
cooling fan
assembly.
Replacing the
Mainboard
assembly,
HDD_Extensio
n board
assembly,
HEAD_DRV
board
assembly and
cooling fan
assembly.