Cisco Asr 1000 Series Aggregation Services Routers Sip And Spa Software Configuration Guide, Cisco Ios - Cisco ASR 1000 Series Software Configuration Manual

Troubleshooting the Cisco WebEx Node for the ASR 1000 Series Aggregation Services Routers
Trying to connect to tftp server......
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(some output has been removed to make this more readable)
!!!!!!!!!!!!!!!!!!
TFTP put operation was successful
1489726 bytes copied
service-spa# exit
Router#
Collecting Traceback Information for the Cisco WebEx Node SPA
Traceback information is generated during booting of the Cisco WebEx Node SPA and can be used to
troubleshoot problems. You can access the traceback information from the SIP console.
No error messages are logged on the RP to indicate that a traceback event has occurred. These events are
usually associated with other failures whose errors are reported on the RP console such as SYSINIT_FAILURE
messages, as shown in the following example:
*May 1 07:46:32.650: %SPA_SE1-3-SYSINIT_FAILURE: SIP0/0: SPA-WMA-K9[0/0]: System init failure
was detected during bootup - application installation error. SPA will be disabled because
of this failure.
To collect traceback information for the Cisco WebEx Node SPA, complete the following steps:
SUMMARY STEPS
1. From the RP console, access the SIP console and enter enable mode as shown in the following example:
2. From the SIP console, enter the show hw-module subslot bay bootlog cpu-prev or show hw-module
subslot bay bootlog cpu-last commands to access the traceback from either the previous SPA boot
(cpu-prev option) or last SPA boot (cpu-last option), as shown in the following examples:
DETAILED STEPS
Step 1
From the RP console, access the SIP console and enter enable mode as shown in the following example:
Example:
Router# request platform software console attach 0/0
#
# Connecting to the SPA console on 0/0.
# Enter Control-C to exit the console connection.
#
Router> enable
Router#
Step 2 From the SIP console, enter the show hw-module subslot bay bootlog cpu-prev or show hw-module subslot bay
bootlog cpu-last commands to access the traceback from either the previous SPA boot (cpu-prev option) or last SPA
boot (cpu-last option), as shown in the following examples:
Example:
Router# show hw-module subslot 0 bootlog cpu-last
% CPU boog log not available from last SPA-WMA-K9[0/0] bootup.
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Cisco ASR 1000 Series Aggregation Services Routers SIP and SPA Software Configuration Guide, Cisco IOS XE
Handling TraceBack and Core Dump Files on the Cisco WebEx Node SPA
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