Cisco Asr 1000 Series Aggregation Services Routers Sip And Spa Software Configuration Guide, Cisco Ios - Cisco ASR 1000 Series Software Configuration Manual

Troubleshooting the Cisco WebEx Node for the ASR 1000 Series Aggregation Services Routers
Service Engine is Cisco SPA-WMA-K9
Service Engine state: Steady (0x300)
Service Engine OS Version: 1.0.0, Application Version: 1.0.0
Application: WebEx Node (Web Conferencing)
Application Status: Online
Configuration:
Int ip address: 10.200.72.18 ,
GW ip address: 10.200.72.17
Nameserver 1: 10.100.4.10 ,
Hostname: spawma1, Domain name: cisco.com
WMA URL - https://wmabts.webex.com/wmams
WMA Token - 45484b3e-8ea5-41e5-b050-49409006d14e
WMA Passcode Name - cisco_test, key:0552055C271A4B5C4D5D424A5B5E007F
show Command to Display Cisco WebEx Node SPA FPD version
The show hw-module all fpd command displays the FPD version of each Cisco WebEx Node SPA in the
Cisco ASR 1000 Series Router. The following example shows some sample output:
Router# show hw-module all fpd
==== ====================== ====== =============================================
Slot Card Type
==== ====================== ====== ================== =========== ==============
0/0 SPA-WMA-K9
---- ---------------------- ------ ------------------ ----------- --------------
0/1 SPA-5X1GE-V2
---- ---------------------- ------ ------------------ ----------- --------------
0/3 SPA-2X1GE-V2
---- ---------------------- ------ ------------------ ----------- --------------
1/0 SPA-WMA-K9
---- ---------------------- ------ ------------------ ----------- --------------
1/1 SPA-WMA-K9
show Command to Display Cisco WebEx Node SPA Error Messages on the RP Console
The show logging command displays the logged messages that have appeared on the RP console. The following
is an example of a software error message that might appear when you run the show logging command:
Router# show logging
*May 22 17:11:58.712: %SPA_SRVCS_ENGINE-3-APP_MSG_ERR: SIP0/0: SPA-WMA-K9[0/0]: Connect
CWNMS server failed, check network availability to CWNMS server.
Accessing the SIP and SPA Consoles for Troubleshooting
Some troubleshooting for the Cisco WebEx Node SPA requires that you access the SIP or SPA consoles and
run some commands to gather debug information or take other action. Under normal operation there is no
need to access these consoles. However, sometimes it can be necessary to troubleshoot more complex problems
and gather certain debug information.
OL-14127-17
Nameserver 2: 10.100.4.20
H/W
Ver.
0.169 4-ADM1066
1.2
0.22
0.133 4-ADM1066
0.165 4-ADM1066
Cisco ASR 1000 Series Aggregation Services Routers SIP and SPA Software Configuration Guide, Cisco IOS XE
Accessing the SIP and SPA Consoles for Troubleshooting
mask: 255.255.255.252
Field Programmable Current
Device: "ID-Name" Version
5-CPLD
1-Appl I/O FPGA
2-ROMMON
1-GE I/O FPGA
1-2xGE V2 I/O FPGA
5-CPLD
1-Appl I/O FPGA
2-ROMMON
5-CPLD
1-Appl I/O FPGA
2-ROMMON
Min. Required
Version
0.5 0.5
1.2 1.2
1.2 1.2
1.1 1.1
1.10 1.10
1.1 1.1
0.5 0.5
1.2 1.2
1.2 1.2
1.1 1.1
0.5 0.5
1.2 1.2
1.2 1.2
1.1 1.1
Everest 16.5
383