Interworking Sip-Based Media Recording With Third-Party Vendors; Genesys; Avaya Ucid - AudioCodes Mediant 3000 User Manual

Gateway & enterprise sbc, family of media gateways & session border controllers

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16.1.4 Interworking SIP-based Media Recording with Third-Party

The device can interwork the SIP-based Media Recording feature with third-party vendors,

as described in the following subsections.

The device's SIP-based media recording can interwork with Genesys' equipment. Genesys

sends its proprietary X-Genesys-CallUUID header (which identifies the session) in the first

SIP message, typically in the INVITE and the first 18x response. If the device receives a

SIP message with Genesys SIP header, it adds the header's information to AudioCodes'

proprietary tag in the XML metadata of the SIP INVITE that it sends to the recording server,

as shown below:

<ac:GenesysUUID

xmlns="urn:ietf:params:xml:ns:Genesys">4BOKLLA3VH66JF112M1CC9VHKS1

4F0KP</ac:GenesysUUID>

No configuration is required for this support.

The device's SIP-based media recording can interwork with Avaya equipment. The

Universal Call Identifier (UCID) is Avaya's proprietary call identifier used to correlate call

records between different systems and identifies sessions. Avaya generates this in

outgoing calls. If the device receives a SIP INVITE from Avaya, it adds the UCID value,

received in the User-to-User SIP header to AudioCodes' proprietary tag in the XML

metadata of the SIP INVITE that it sends to the recording server. For example, if the

received SIP header is:

User-to-User: 00FA080019001038F725B3;encoding=hex

the device includes the following in the XML metadata:

xml metadata:

<ac:AvayaUCID xmlns="urn:ietf:params:xml:ns:Avaya">

FA080019001038F725B3</ac:AvayaUCID>

For calls sent from the device to Avaya equipment, the device can generate the

Avaya UCID, if required. To configure this support, use the following parameters:

'UUI Format' in the IP Group table - enables Avaya support.

'Network Node ID' - defines the Network Node Identifier of the device for Avaya

User's Manual

Mediant 3000

Document #: LTRT-89738