AudioCodes Mediant 3000 TP-6310 Performance Monitoring And Alarm Manual
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AudioCodes Mediant 3000 TP-6310 Performance Monitoring And Alarm Manual

AudioCodes Mediant 3000 TP-6310 Performance Monitoring And Alarm Manual

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AudioCodes One Voice Operations Center
EMS, SEM and IP Phones Management
Performance Monitoring and
Alarm Guide
Mediant 3000 with TP-6310
Version 7.0
Document #: LTRT- 32111

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Summary of Contents for AudioCodes Mediant 3000 TP-6310

  • Page 1 AudioCodes One Voice Operations Center EMS, SEM and IP Phones Management Performance Monitoring and Alarm Guide Mediant 3000 with TP-6310 Version 7.0 Document #: LTRT- 32111...

  • Page 3: Table Of Contents

    Performance Monitoring and Alarms Contents Contents Introduction ......................9 Performance Monitoring Parameters .............. 13 2.1 Frame: DS3 Monitoring (History) ............14 2.1.1 Tab: DS3 Statistics ................. 14 2.2 Frame: DS3 Monitoring (Real-Time) ............15 2.2.1 Tab: DS3 Statistics ................. 15 2.3 Frame: Fiber Group Monitoring (Real-Time) .........
  • Page 4 Mediant 3000 with TP-6310 2.11.2 Tab: VoP Call Statistics ................55 2.11.3 Tab: Common Control ................57 2.11.4 Tab: SIP IP to Tel ................... 58 2.11.5 Tab: SIP Tel to IP ................... 59 2.11.6 Tab: SRD Statistics ................60 2.11.7 Tab: IP Group Statistics ................61 2.11.8 Tab: Trunk Group Statistics ..............
  • Page 5 Performance Monitoring and Alarms Contents 3.3.3 SEM – Average Call Duration Alarm............92 3.3.4 SEM – License Key Alarm ..............93 3.3.5 SEM – System Load Alarm ..............93 3.3.6 SEM – Call Details Storage Level has Changed ........94 3.3.7 SEM –...
  • Page 6 Mediant 3000 with TP-6310 3.4.44 SONET Path STS AIS Alarm ..............136 3.4.45 SONET Path STS RDI Alarm ............... 137 3.4.46 SONET Path Unequipped Alarm ............138 3.4.47 SONET Path Signal Label Alarm ............138 3.4.48 DS3 RAI Alarm ..................139 3.4.49 DS3 AIS Alarm ..................
  • Page 7 Customer technical support and services are provided by AudioCodes or by an authorized AudioCodes Service Partner. For more information on how to buy technical support for AudioCodes products and for contact information, please visit our Web site at www.audiocodes.com/support. Abbreviations and Terminology...
  • Page 8 Session Experience Manager (SEM) User's Manual IP Phone Management Server Administrator's Manual Element Management System (EMS) Online Help Documentation Feedback AudioCodes continually strives to produce high quality documentation. If you have any comments (suggestions or errors) regarding this document, please fill out the Documentation Feedback...

  • Page 9: Introduction

    Performance Monitoring and Alarms 1. Introduction Introduction This guide incorporates Performance Monitoring parameters and alarms for the Mediant 3000 TP-6310 product. Version 7.0 Performance Monitoring and Alarms...
  • Page 11 Performance Monitoring and Alarms 1. Introduction This page is intentionally left blank. Version 7.0 OAM Guide...

  • Page 13: Performance Monitoring Parameters

    Performance Monitoring and Alarms 2. Performance Monitoring Parameters Performance Monitoring Parameters Customers are often faced with a complex VoIP network with little or no information on the status and capacities of each component in it. PM helps the system architect design a better network.

  • Page 14: Frame: Ds3 Monitoring (History)

    Mediant 3000 with TP-6310 Frame: DS3 Monitoring (History) 2.1.1 Tab: DS3 Statistics Frame: DS3 Monitoring (History), Tab: DS3 Statistics EMS Parameter Name RT / Hist Gauge / Parameter Description Counter DS3 PESs HIST Gauge The counter associated with the number of P-bit Errored Seconds.

  • Page 15: Frame: Ds3 Monitoring (Real-Time)

    Performance Monitoring and Alarms 2. Performance Monitoring Parameters Frame: DS3 Monitoring (Real-Time) 2.2.1 Tab: DS3 Statistics Frame: DS3 Monitoring (Real-Time), Tab: DS3 Statistics EMS Parameter Name RT / Hist Gauge / Parameter Description Counter DS3 PESs Gauge The counter associated with the number of P-bit Errored Seconds.

  • Page 16: Frame: Fiber Group Monitoring (Real-Time)

    Mediant 3000 with TP-6310 Frame: Fiber Group Monitoring (Real-Time) 2.3.1 Tab: Fiber Group Statistics Frame: Fiber Group Monitoring (Real-Time), Tab: Fiber Group Statistics EMS Parameter Name RT / Hist Gauge / Parameter Description Counter Section ESs Gauge The counter associated with the number of Errored Seconds encountered by a SONET/SDH Section in the current 15 minute interval.

  • Page 17: Frame: Gateway System Monitoring (Configuration)

    Performance Monitoring and Alarms 2. Performance Monitoring Parameters EMS Parameter Name RT / Hist Gauge / Parameter Description Counter Path CVs Gauge The counter associated with the number of Coding Violations encountered by a SONET/SDH Path in the current 15 minute interval. Mib name: sonetPathCurrentCVs Path UASs Gauge...

  • Page 18: Tab: Vop Call Statistics

    Mediant 3000 with TP-6310 2.4.2 Tab: VoP Call Statistics Frame: Gateway System Monitoring (Configuration), Tab: VoP Call Statistics EMS Parameter Name RT / Hist Gauge / Parameter Description Counter Num of Active Contexts HIST Gauge Indicates the average number of voice calls connected on the gateway since the last clear.
  • Page 19 Performance Monitoring and Alarms 2. Performance Monitoring Parameters EMS Parameter Name RT / Hist Gauge / Parameter Description Counter Rx RTP Packet Loss HIST Gauge Indicates the Max Rx RTP Packet loss (reported by RTCP) per TPM, up to this point in time during the collection interval, as indicated by the time Interval.

  • Page 20: Tab: Common Control

    Mediant 3000 with TP-6310 EMS Parameter Name RT / Hist Gauge / Parameter Description Counter Rx RTP Packets Max HIST Gauge Indicates the Max Rx RTP Packets per TPM, up to this point in time during the collection interval, as indicated by the time Interval.

  • Page 21: Tab: Megaco Control

    Performance Monitoring and Alarms 2. Performance Monitoring Parameters EMS Parameter Name RT / Hist Gauge / Parameter Description Counter Call Attempts Per Sec HIST Counter Maximum of call attempts (successful and unsuccessful) per second, during last interval. Mib name: acPMCPCallAttemptsPerSecMax Call Attempts Per Sec HIST Counter Minimum of call attempts (successful and...
  • Page 22 Mediant 3000 with TP-6310 EMS Parameter Name RT / Hist Gauge / Parameter Description Counter [H.248] Service Change HIST Counter Counts the Graceful service change commands sent Command - Graceful (excluding retransmission) to the current MGC, during the last interval. Mib name: acPMMegacoServiceChangeCountValgraceful [H.248] Service Change...

  • Page 23: Tab: Mgcp Control

    Performance Monitoring and Alarms 2. Performance Monitoring Parameters EMS Parameter Name RT / Hist Gauge / Parameter Description Counter Failed [H.248] Move HIST Counter Counts the number of Move commands failure, during the last interval. Mib name: acPMCPCmdFailureCountValMove Failed [H.248] Modify HIST Counter Counts the number of Modify commands failure, during the last interval.
  • Page 24 Mediant 3000 with TP-6310 EMS Parameter Name RT / Hist Gauge / Parameter Description Counter [MGCP] RSIP Command HIST Counter Counts the Disconnected service change commands - Disconnected sent (excluding retransmission) to the current MGC, during the last interval. Mib name: acPMMGCPRsipReasonCountValDisconnected [MGCP] RSIP Command HIST...
  • Page 25 Performance Monitoring and Alarms 2. Performance Monitoring Parameters EMS Parameter Name RT / Hist Gauge / Parameter Description Counter Success [MGCP] Audit- HIST Counter Counts the number of successful Audit Endpoint Endpoint Command commands, during the last interval. Mib name: acPMMGCPCommandSuccessCountValAuditCap Success [MGCP] Audit HIST...

  • Page 26: Tab: Sip Ip To Tel

    Mediant 3000 with TP-6310 2.4.6 Tab: SIP IP to Tel Frame: Gateway System Monitoring (Configuration), Tab: SIP IP to Tel EMS Parameter Name RT / Hist Gauge / Parameter Description Counter IP to Tel Number of Call HIST Counter Indicates the number of attempted calls for IP to Tel Attempts direction, during last interval.

  • Page 27: Tab: Sip Tel To Ip

    Performance Monitoring and Alarms 2. Performance Monitoring Parameters EMS Parameter Name RT / Hist Gauge / Parameter Description Counter IP to Tel Average Call HIST Gauge Indicates the average call duration of established calls Duration [sec] for IP to Tel direction, during last interval. Mib name: acPMSIPCallDurationAverageIP2Tel 2.4.7 Tab: SIP Tel to IP...

  • Page 28: Tab: Trunk Statistics

    Mediant 3000 with TP-6310 EMS Parameter Name RT / Hist Gauge / Parameter Description Counter Tel to IP Fax Call HIST Counter Indicates the number of attempted fax calls for Tel to IP Attempts direction, during last interval. Mib name: acPMSIPFaxAttemptedCallsValTel2IP Tel to IP Successful Fax HIST Counter Indicates the number of successful fax calls for Tel to...

  • Page 29: Tab: Srd Statistics

    Performance Monitoring and Alarms 2. Performance Monitoring Parameters 2.4.9 Tab: SRD Statistics Frame: Gateway System Monitoring (Configuration), Tab: SRD Statistics EMS Parameter Name RT / Hist Gauge / Parameter Description Counter SIP SRD Dialogs Val HIST Counter Value of gauge or counter. Mib name: acPMSIPSRDDialogsVal SIP SRD Invite Dialogs HIST...

  • Page 30: 2.4.11 Tab: Trunk Group Statistics

    Mediant 3000 with TP-6310 EMS Parameter Name RT / Hist Gauge / Parameter Description Counter SIP IP Group Invite HIST Gauge Value of gauge or counter. Dialogs IP Min Mib name: acPMSIPIPGroupInviteDialogsMin 2.4.11 Tab: Trunk Group Statistics Frame: Gateway System Monitoring (Configuration), Tab: Trunk Group Statistics EMS Parameter Name RT / Hist Gauge / Parameter Description Counter...

  • Page 31: Frame: Gateway System Monitoring (History)

    Performance Monitoring and Alarms 2. Performance Monitoring Parameters Frame: Gateway System Monitoring (History) 2.5.1 Tab: System IP Frame: Gateway System Monitoring (History), Tab: System IP EMS Parameter Name RT / Hist Gauge / Parameter Description Counter Number of Outgoing HIST Counter Counts the total number of outgoing Kbytes (1000 KBytes bytes) from the interface during the last interval.
  • Page 32 Mediant 3000 with TP-6310 EMS Parameter Name RT / Hist Gauge / Parameter Description Counter Num of Active Contexts HIST Gauge Indicates the maximum number of voice calls connected on the gateway since the last clear. Mib name: acPMActiveContextCountMax G711 Active Calls Avg HIST Gauge Indicates the average number of G.711 calls present on...
  • Page 33 Performance Monitoring and Alarms 2. Performance Monitoring Parameters EMS Parameter Name RT / Hist Gauge / Parameter Description Counter RTP delay Max HIST Gauge Indicates the maximum RTP packets delay per TPM, up to this point in time during the collection interval, as indicated by the time Interval.

  • Page 34: Tab: Common Control

    Mediant 3000 with TP-6310 2.5.3 Tab: Common Control Frame: Gateway System Monitoring (History), Tab: Common Control EMS Parameter Name RT / Hist Gauge / Parameter Description Counter Lifetime in seconds Avg HIST Counter Indicates the Connection lifetime, in seconds. Mib name: acPMCPConnectionLifetimeAverage Lifetime in seconds Min HIST Counter Indicates the Connection lifetime, in seconds.
  • Page 35 Performance Monitoring and Alarms 2. Performance Monitoring Parameters EMS Parameter Name RT / Hist Gauge / Parameter Description Counter [H.248] Num of Active HIST Gauge Indicates the Minimum number of H.248 active contexts Contexts Min incorporating at least 1 Termination, per TPM, during the last interval.
  • Page 36 Mediant 3000 with TP-6310 EMS Parameter Name RT / Hist Gauge / Parameter Description Counter Success [H.248] Move HIST Counter Counts the number of successful Move commands, during the last interval. Mib name: acPMCPCmdSuccessCountValMove Success [H.248] Modify HIST Counter Counts the number of successful Modify commands, during the last interval.

  • Page 37: Tab: Mgcp Control

    Performance Monitoring and Alarms 2. Performance Monitoring Parameters EMS Parameter Name RT / Hist Gauge / Parameter Description Counter Failed [H.248] Audit- HIST Counter Counts the number of Audit Capabilities commands Capabilities failure, during the last interval. Mib name: acPMCPCmdFailureCountValAuditCap Failed [H.248] Notify HIST Counter Counts the number of Notify commands failure, during...
  • Page 38 Mediant 3000 with TP-6310 EMS Parameter Name RT / Hist Gauge / Parameter Description Counter Success [MGCP] HIST Counter Counts the number of successful Endpoint Conf Endpoint Configuration commands, during the last interval. Command Mib name: acPMMGCPCommandSuccessCountValAdd Success [MGCP] Create HIST Counter Counts the number of successful Create Connection Connection Command...

  • Page 39: Tab: Sip Ip To Tel

    Performance Monitoring and Alarms 2. Performance Monitoring Parameters EMS Parameter Name RT / Hist Gauge / Parameter Description Counter Failed [MGCP] Delete HIST Counter Counts the number of Delete Connection commands Connection Command failure, during the last interval. Mib name: acPMMGCPCommandFailureCountValSubtract Failed [MGCP] HIST...

  • Page 40: Tab: Sip Tel To Ip

    Mediant 3000 with TP-6310 EMS Parameter Name RT / Hist Gauge / Parameter Description Counter IP to Tel Number of HIST Counter Indicates the number of calls whose destinations Failed Calls due to No weren't found for IP to Tel direction, during last interval. Route Mib name: acPMSIPNoRouteCallsValIP2Tel IP to Tel Number of...
  • Page 41 Performance Monitoring and Alarms 2. Performance Monitoring Parameters EMS Parameter Name RT / Hist Gauge / Parameter Description Counter Tel to IP Number of Calls HIST Counter Indicates the number of calls that weren't answered for Terminated due to No Tel to IP direction, during last interval.

  • Page 42: Frame: Gateway System Monitoring (Real-Time)

    Mediant 3000 with TP-6310 Frame: Gateway System Monitoring (Real-Time) 2.6.1 Tab: System IP Frame: Gateway System Monitoring (Real-Time), Tab: System IP EMS Parameter Name RT / Hist Gauge / Parameter Description Counter Number of Outgoing Gauge This attribute counts the Current total number of KBytes outgoing Kbytes (1000 bytes) from the interface, so far from the beginning of the current collection interval as...

  • Page 43: Tab: Vop Call Statistics

    Performance Monitoring and Alarms 2. Performance Monitoring Parameters 2.6.2 Tab: VoP Call Statistics Frame: Gateway System Monitoring (Real-Time), Tab: VoP Call Statistics EMS Parameter Name RT / Hist Gauge / Parameter Description Counter Num of Active Contexts Gauge Indicates the current number of voice calls connected on the box since last clear.

  • Page 44: Tab: Common Control

    Mediant 3000 with TP-6310 EMS Parameter Name RT / Hist Gauge / Parameter Description Counter Tx Packets Loss current Gauge The total number of RTP packet loss reported by RTCP since last reset. Mib name: acPMModuleRTPPacketLossTxTotal Rx Packets Current Gauge The total number of packets recieved since last reset.
  • Page 45 Performance Monitoring and Alarms 2. Performance Monitoring Parameters EMS Parameter Name RT / Hist Gauge / Parameter Description Counter [H.248] Service Change Counter Counts the Disconnected service change commands Command - sent (excluding retransmission) to the current MGC, Disconnected during last interval. Mib name: acPMMegacoServiceChangeCountValdisconnected [H.248] Service Change...
  • Page 46 Mediant 3000 with TP-6310 EMS Parameter Name RT / Hist Gauge / Parameter Description Counter Success [H.248] Service Counter Counts the number of successful Service Change Change commands, during the last interval. Mib name: acPMCPCmdSuccessCountTotalSc Success [H.248] Audit- Counter Counts the number of successful Audit Value Value commands, during the last interval.

  • Page 47: Tab: Mgcp Control

    Performance Monitoring and Alarms 2. Performance Monitoring Parameters 2.6.5 Tab: MGCP Control Frame: Gateway System Monitoring (Real-Time), Tab: MGCP Control EMS Parameter Name RT / Hist Gauge / Parameter Description Counter [Mgcp] Num of Active Gauge This attribute indicates the Current number of MGCP Contexts active contexts incorporating at least 1 Termination, per TPM.
  • Page 48 Mediant 3000 with TP-6310 EMS Parameter Name RT / Hist Gauge / Parameter Description Counter Success [MGCP] Modify Counter This attribute counts the number of successful Modify Connection Command commands, from the beginning of the current collection interval. Mib name: acPMMGCPCommandSuccessCountTotalModify Success [MGCP] Delete Counter This attribute counts the number of successful Delete...

  • Page 49: Tab: Sip Ip To Tel

    Performance Monitoring and Alarms 2. Performance Monitoring Parameters EMS Parameter Name RT / Hist Gauge / Parameter Description Counter Failed [MGCP] Modify Counter This attribute counts the number of Modify commands Connection Command failure, from the beginning of the current collection interval.
  • Page 50 Mediant 3000 with TP-6310 EMS Parameter Name RT / Hist Gauge / Parameter Description Counter IP to Tel Number of Calls Counter Indicates the number of calls that failed as a result of a Terminated due to a busy line for IP to Tel direction, during last interval. Busy Line Mib name: acPMSIPBusyCallsValIP2Tel IP to Tel Number of Calls...

  • Page 51: Tab: Sip Tel To Ip

    Performance Monitoring and Alarms 2. Performance Monitoring Parameters 2.6.7 Tab: SIP Tel to IP Frame: Gateway System Monitoring (Real-Time), Tab: SIP Tel to IP EMS Parameter Name RT / Hist Gauge / Parameter Description Counter Tel to IP Number of Call Counter Indicates the number of attempted calls for Tel to IP Attempts direction, during last interval.

  • Page 52: Frame: Ip Group Monitoring (History)

    Mediant 3000 with TP-6310 EMS Parameter Name RT / Hist Gauge / Parameter Description Counter Tel to IP Average Call Gauge Indicates the average call duration of established calls Duration [sec] for Tel to IP direction, during last interval. Mib name: acPMSIPCallDurationAverageTel2IP Frame: IP Group Monitoring (History) 2.7.1 Tab: IP Group Statistics...

  • Page 53: Frame: Ip Group Monitoring (Real-Time)

    Performance Monitoring and Alarms 2. Performance Monitoring Parameters Frame: IP Group Monitoring (Real-Time) 2.8.1 Tab: IP Group Statistics Frame: IP Group Monitoring (Real-Time), Tab: IP Group Statistics EMS Parameter Name RT / Hist Gauge / Parameter Description Counter SIP IP Group Dialogs Val Counter Value of gauge or counter.

  • Page 54: Frame: Srd Monitoring (Real-Time)

    Mediant 3000 with TP-6310 2.10 Frame: SRD Monitoring (Real-Time) 2.10.1 Tab: SRD Statistics Frame: SRD Monitoring (Real-Time), Tab: SRD Statistics EMS Parameter Name RT / Hist Gauge / Parameter Description Counter SIP SRD Dialogs Val Counter Value of gauge or counter. Mib name: acPMSIPSRDDialogsVal SIP SRD Invite Dialogs Counter Value of gauge or counter.

  • Page 55: 2.11.2 Tab: Vop Call Statistics

    Performance Monitoring and Alarms 2. Performance Monitoring Parameters EMS Parameter Name RT / Hist Gauge / Parameter Description Counter Number of Incoming HIST Counter Counts the total number of malformed IP Packets Discarded Pkts received on the interface during the last interval. These are packets which are corrupted or discarded due to errors in their IP headers, including bad checksums, version number mismatch, other format errors, time-to-...
  • Page 56 Mediant 3000 with TP-6310 EMS Parameter Name RT / Hist Gauge / Parameter Description Counter G729e Active Calls Avg HIST Gauge Indicates the average number of G.729e calls present on the TPM. This attribute is only displayed if the G.729e Codec is provisioned on the DSP template. Mib name: acPMChannelsPerCoderAverageG729e AMR Active Calls Avg HIST...

  • Page 57: 2.11.3 Tab: Common Control

    Performance Monitoring and Alarms 2. Performance Monitoring Parameters EMS Parameter Name RT / Hist Gauge / Parameter Description Counter RTP jitter Max HIST Gauge Indicates the maximum RTP packets jitter per TPM, up to this point in time during the collection interval, as indicated by the time Interval.

  • Page 58: 2.11.4 Tab: Sip Ip To Tel

    Mediant 3000 with TP-6310 EMS Parameter Name RT / Hist Gauge / Parameter Description Counter MGC command counters HIST Counter Indicates the MGC command counters. Mib name: acPMCPCommandCounterValTx MGC Rx retransmissions HIST Counter Counts the number of incoming retransmissions. Mib name: acPMCPRetransmissionCountValRx MGC Tx retransmissions HIST Counter Counts the number of transactions retransmissions...

  • Page 59: 2.11.5 Tab: Sip Tel To Ip

    Performance Monitoring and Alarms 2. Performance Monitoring Parameters EMS Parameter Name RT / Hist Gauge / Parameter Description Counter IP to Tel Number of HIST Counter Indicates the number of calls whose destinations Failed Calls due to No weren't found for IP to Tel direction, during last interval. Route Mib name: acPMSIPNoRouteCallsValIP2Tel IP to Tel Number of...

  • Page 60: 2.11.6 Tab: Srd Statistics

    Mediant 3000 with TP-6310 EMS Parameter Name RT / Hist Gauge / Parameter Description Counter Tel to IP Number of Calls HIST Counter Indicates the number of calls that weren't answered for Terminated due to No Tel to IP direction, during last interval. Answer Mib name: acPMSIPNoAnswerCallsValTel2IP Tel to IP Number of Calls...

  • Page 61: 2.11.7 Tab: Ip Group Statistics

    Performance Monitoring and Alarms 2. Performance Monitoring Parameters EMS Parameter Name RT / Hist Gauge / Parameter Description Counter SIP SRD Other Dialogs HIST Counter Value of gauge or counter. Mib name: acPMSIPSRDOtherDialogsVal 2.11.7 Tab: IP Group Statistics Frame: System Monitoring SIP (Configuration), Tab: IP Group Statistics EMS Parameter Name RT / Hist Gauge / Parameter Description Counter...

  • Page 62: 2.11.8 Tab: Trunk Group Statistics

    Mediant 3000 with TP-6310 2.11.8 Tab: Trunk Group Statistics Frame: System Monitoring SIP (Configuration), Tab: Trunk Group Statistics EMS Parameter Name RT / Hist Gauge / Parameter Description Counter Trunk Group Utilization HIST Gauge Value of gauge or counter. Mib name: acPMSIPTrunkGroupPercentageUtilizationVal Trunk Group Utilization HIST...

  • Page 63: Frame: Trunk Group Monitoring (History)

    Performance Monitoring and Alarms 2. Performance Monitoring Parameters 2.12 Frame: Trunk Group Monitoring (History) 2.12.1 Tab: Trunk Group Statistics Frame: Trunk Group Monitoring (History), Tab: Trunk Group Statistics EMS Parameter Name RT / Hist Gauge / Parameter Description Counter Trunk Group Utilization HIST Gauge Value of gauge or counter.

  • Page 64: Frame: Trunk Group Monitoring (Real-Time)

    Mediant 3000 with TP-6310 2.13 Frame: Trunk Group Monitoring (Real-Time) 2.13.1 Tab: Trunk Group Statistics Frame: Trunk Group Monitoring (Real-Time), Tab: Trunk Group Statistics EMS Parameter Name RT / Hist Gauge / Parameter Description Counter Trunk Group Utilization Gauge Value of gauge or counter. Mib name: acPMSIPTrunkGroupPercentageUtilizationVal Trunk Group Utilization...

  • Page 65: Frame: Trunk Monitoring (History)

    Performance Monitoring and Alarms 2. Performance Monitoring Parameters 2.14 Frame: Trunk Monitoring (History) 2.14.1 Tab: Trunk Performance Frame: Trunk Monitoring (History), Tab: Trunk Performance EMS Parameter Name RT / Hist Gauge / Parameter Description Counter Trunk utilization Avg HIST Gauge Indicates the Average of simultaneously busy DS0 channels on this Trunk up to this point in time during the collection interval, as indicated by the Time Interval.

  • Page 66: Frame: Trunk Monitoring (Real-Time)

    Mediant 3000 with TP-6310 2.15 Frame: Trunk Monitoring (Real-Time) 2.15.1 Tab: Trunk Performance Frame: Trunk Monitoring (Real-Time), Tab: Trunk Performance EMS Parameter Name RT / Hist Gauge / Parameter Description Counter Trunk utilization Gauge This attribute indicates the Current simultaneous busy DS0 channels on this Trunk.

  • Page 67: Alarms

    Performance Monitoring and Alarms 3. Alarms Alarms Supported alarms / events can fall into one of the following categories:  Standard traps: traps originated by the media gateway / server - all the standard traps are treated are events.  Proprietary alarms / events: traps originated by the media gateway / server and defined in the gateway proprietary MIB.

  • Page 68: Standard Traps

    Mediant 3000 with TP-6310 Standard Traps 3.1.1 Cold Start Cold Start Description SNMPv2-MIB: A coldStart trap signifies that the SNMP entity, supporting a notification originator application, is reinitializing itself and that its configuration may have been altered. SNMP Alarm coldStart SNMP OID 1.3.6.1.6.3.1.1.5.1 Alarm Title...

  • Page 69: Link Down

    Performance Monitoring and Alarms 3. Alarms 3.1.2 Link Down This alarm is supported for Ethernet and DS1 links. In the Mediant 3000, it is also supported for DS3, SONET and SDH links. Link Down Description SNMPv2-MIB: A linkDown trap signifies that the SNMP entity, acting in an agent role, has detected that the ifOperStatus object for one of its communication links is about to enter the down state from some other state (but not from the notPresent state).

  • Page 70: Link Up

    Mediant 3000 with TP-6310 3.1.3 Link Up This alarm is supported for Ethernet and DS1 links. In the Mediant 3000, it is also supported for DS3, SONET and SDH links. Link Up Description SNMPv2-MIB: A linkUp trap signifies that the SNMP entity, acting in an agent role, has detected that the ifOperStatus object for one of its communication links left the down state and transitioned into some other state (but not into the notPresent state).

  • Page 71: Entity Configuration Change

    Performance Monitoring and Alarms 3. Alarms 3.1.4 Entity Configuration Change Entity Configuration Change Description Entity-MIB: An entConfigChange notification is generated when the value of entLastChangeTime changes. SNMP Alarm [Event] entConfigChange SNMP OID 1.3.6.1.2.1.47.2.0.1 Alarm Title Entity Configuration Change Alarm Type Equipment Alarm Alarm Source Probable Cause...

  • Page 72: Ds1 Line Status

    Mediant 3000 with TP-6310 3.1.6 DS1 Line Status DS1 Line Status Description From RFC 3895 (Definitions of Managed Objects for the DS1, E1, DS2, and E2 Interface Types. O. Nicklass, Ed.. September 2004): A dsx1LineStatusChange trap is sent when the value of an instance dsx1LineStatus changes.
  • Page 73 Performance Monitoring and Alarms 3. Alarms Additional Info1,2,3 Updated DS1 Line Status. This variable indicates the Line Status of the interface. It contains loopback, failure, received 'alarm' and transmitted 'alarms' information. The dsx1LineStatus is a bit map represented as a sum, therefore, it can represent multiple failures (alarms) and a LoopbackState simultaneously.

  • Page 74: Ds3 Line Status

    Mediant 3000 with TP-6310 3.1.7 DS3 Line Status DS3 Line Status Description From RFC 3896 (Definitions of Managed Objects for the DS3/E3 Interface Type. O.Nicklass, Ed.. September 2004): A dsx3LineStatusChange trap is sent when the value of an instance of dsx3LineStatus changes. It can be utilized by an NMS to trigger polls.

  • Page 75: Ems Alarms

    Performance Monitoring and Alarms 3. Alarms EMS Alarms 3.2.1 EMS Trap Receiver Binding Error EMS Trap Receiver Binding Error Textual Description This alarm is generated during server startup if an error occurs indicating that the SNMP trap receiver port is already taken. SNMP OID acEMSSnmpCannotBindError- 1.3.6.1.4.1.5003.9.20.3.2.0.1 AlarmTitle...

  • Page 76: Gw Connection Alarm

    Mediant 3000 with TP-6310 3.2.2 GW Connection Alarm GW Connection Alarm Textual Description Originated by the EMS when an SNMP Timeout occurs for the first time in the Media Gateway SNMP OID acEMSNodeConnectionLostAlarm - 1.3.6.1.4.1.5003.9.20.3.2.0.3 AlarmTitle GW Connection Alarm ItuAlarmType Communications Alarm AlarmSource Media Gateway...

  • Page 77: Gw Mismatch Alarm

    Performance Monitoring and Alarms 3. Alarms 3.2.3 GW Mismatch Alarm GW Mismatch Alarm Textual Description Activated when the EMS detects a hardware, software, predefine or configuration mismatch. • Software Mismatch: Activated when the EMS detects a software version mismatch between the actual and the previous definition of the Media Gateway (for example, Version 4.0.353 instead of the previously defined 4.0.278).

  • Page 78: Ems Server Started

    Mediant 3000 with TP-6310 • Software Mismatch: Corrective Action  Define the detected version in the EMS Software Manager  Perform a Software Upgrade on the gateway with one of the supported versions. • Hardware Mismatch:  Perform remove / add a gateway from the EMS tree in order to resync EMS and the gateway status ...

  • Page 79: Disk Space Alarm

    Performance Monitoring and Alarms 3. Alarms 3.2.5 Disk Space Alarm Disk Space Alarm Textual Description Originated when the EMS Server hard disk capacity is almost full. SNMP OID acEMSNotEnoughDiskSpaceAlarm - 1.3.6.1.4.1.5003.9.20.3.2.0.12 AlarmTitle Disk Space Alarm ItuAlarmType Environment Alarm AlarmSource EMS Server Probable Cause Severity Critical - disk usage >...

  • Page 80: Hardware Replaced

    Mediant 3000 with TP-6310 3.2.7 Hardware Replaced Hardware Replaced Textual Description Originated when the EMS discovers a different gateway (according to the MAC address) to what was initially defined, while the Hardware Type remains the same. Hardware Replace is discovered by the MAC address and performed during Board Started trap.

  • Page 81: Pm File Generated

    Performance Monitoring and Alarms 3. Alarms 3.2.9 PM File Generated PM File Generated Textual Description Originated when a PM file is generated in the EMS server, and it can be retrieved by a higher level management system. SNMP OID acEMSPmFileGenerate - 1.3.6.1.4.1.5003.9.20.3.2.0.18 AlarmTitle [Event] PM File Generated ItuAlarmType...

  • Page 82: Pm Polling Error

    Mediant 3000 with TP-6310 3.2.10 PM Polling Error PM Polling Error Textual Description Originated when a PM History stops collecting performance summary data from MG. Possible reasons are: NTP synchronization lost, Connection Loss, SW Mismatch, etc.. SNMP OID acEMSPmHistoryAlarm - 1.3.6.1.4.1.5003.9.20.3.2.0.19 AlarmTitle [Event] PM Polling Error ItuAlarmType...

  • Page 83: Cold Start Missed

    Performance Monitoring and Alarms 3. Alarms 3.2.11 Cold Start Missed Cold Start Missed Textual Description Originated when Carrier Grade Alarm System recognizes coldStart trap has been missed. SNMP OID acEMSNodeColdStartMissedEvent - 1.3.6.1.4.1.5003.9.20.3.2.0.20 AlarmTitle [Event] Cold Start Missed ItuAlarmType Other AlarmSource Probable Cause Receive failure Severity...

  • Page 84: Security Event

    Mediant 3000 with TP-6310 3.2.13 Security Event Security Event Textual Description This event is generated when a specific user is blocked after reaching the maximum number of login attempts, or when the EMS failed to sync EMS and Mediant 5000 / 8000 users. SNMP OID acEMSSecurityEvent - 1.3.6.1.4.1.5003.9.20.3.2.0.24 AlarmTitle...
  • Page 85 Performance Monitoring and Alarms 3. Alarms Additional Info Additional Info 1 field will include following details: Region: X1 'X2' [GW: Y1 'Y2' 'Y3' 'Y4'] X1 = Region ID (unique identifier in the EMS data base used for region identification) X2 = Region name as it defined by EMS operator Y1 = GW ID (unique identifier in the EMS data base used for GW identification) Y2 = GW Name as it defined by EMS operator...

  • Page 86: Topology File Event

    Mediant 3000 with TP-6310 3.2.15 Topology File Event Topology File Event Textual Description This event is issued by the EMS when the Topology File is updated on the EMS Server machine.The Topology file is automatically updated upon the addition /removal of a Media Gateway or upon updates to the Media Gateway properties.

  • Page 87: Synchronizing Alarms Event

    Performance Monitoring and Alarms 3. Alarms 3.2.16 Synchronizing Alarms Event Synchronizing Alarms Event Textual Description This event is issued when the EMS is not able to retrieve the entire missing alarms list from the History table. Information regarding the number of retrieved alarms, and number of alarms EMS failed to retrieve is provided in the Additional Info field.

  • Page 88: Synchronizing Active Alarms Event

    Mediant 3000 with TP-6310 3.2.17 Synchronizing Active Alarms Event Synchronizing Active Alarms Event Textual Description This event is issued when the EMS is not able to perform synchronization with the History alarms table, and instead performs synchronization with the Active Alarms Table. SNMP OID acEMSSyncActiveAlarmEvent - 1.3.6.1.4.1.5003.9.20.3.2.0.28 Alarm Title...

  • Page 89: License Key Alarm

    Performance Monitoring and Alarms 3. Alarms 3.2.18 License Key Alarm License Key Alarm Textual Description This alarm is raised when one of the following occurs:  EMS Application License is expired.  EMS Application License will be expired within one month. ...

  • Page 90: Ems Keep Alive Alarm

    Mediant 3000 with TP-6310 Additional Info Investigate the recurrence of such alarms. Corrective Action 3.2.20 EMS Keep Alive Alarm This alarm indicates that an SNMP Keep-alive trap has been sent from EMS to a third-party destination such as a Syslog server to Description indicate EMS liveness (configured in the EMS Alarms Settings window).

  • Page 91: Sem Alarms

    Performance Monitoring and Alarms 3. Alarms • When this alarm is raised, you cannot reload configuration or Corrective Action firmware files to the device as it has already been connected to the EMS. Instead download these files to the device using the Software Manager and then use the 'Software Upgrade' action.

  • Page 92: Sem - Average Call Duration Alarm

    Mediant 3000 with TP-6310 Alarm Title SEM – Voice Quality Alarm Alarm Source SEM/<Device Name> or SEM/<Link Name> (According to provisioned scope) Alarm Type Quality of service alarm. Probable Cause The minimum or maximum threshold is crossed. Severity According to provisioned thresholds: critical, major or clear Additional Info Critical or Major severity threshold is Y%: •...

  • Page 93: Sem - License Key Alarm

    Alarm Source Other Alarm Type Key Expired Probable Cause Critical Severity Contact your AudioCodes representitve to obtain a correct license Corrective Action key. 3.3.5 SEM – System Load Alarm SEM – System Load Alarm Description This alarm is sent when the SEM system capacity is high and the system consequently becomes loaded.

  • Page 94: Sem - Call Details Storage Level Has Changed

    Mediant 3000 with TP-6310 3.3.6 SEM – Call Details Storage Level has Changed SEM – Call Details Storage Level has Changed This alarm is sent when the operator changes the Call Details Storage Description Level from one level to another. SNMP Alarm acSEMClientLoadFlagAlarm 1.3.6.1.4.1.5003.9.20.3.2.0.35...

  • Page 95: Sem Ad Lync Connection Alarm

    Performance Monitoring and Alarms 3. Alarms This alarm is sent when Device and Server are not synchronized: Description Server Time: {0}, Device Time: {1}. SNMP Alarm acSEMTimeSynchronizationAlarm One of the following reasons will appear: • Check your NTP configuration on the device. •...

  • Page 96: Sem Ms Lync Ad Server Alarm

    Mediant 3000 with TP-6310 3.3.9 SEM MS Lync AD Server Alarm This alarm is sent when there is no connectivity with the Active Description Directory LDAP server. SNMP Alarm acSEMMSLyncADServerAlarm 1.3.6.1.4.1.5003.9.20.3.2.0.38 SNMP OID SEM MS Lync AD Server Alarm Alarm Title Active Directory LDAP server Alarm Source Communications alarm...

  • Page 97: Sem Rule Max Concurrent Calls Alarm

    Performance Monitoring and Alarms 3. Alarms 3.3.11 SEM Rule Max Concurrent Calls Alarm This alarm is sent when the maximum concurrent calls for the node or link falls below or exceeds the threshold values configured in SEM Description Quality Alerts window. SNMP Alarm acSEMRuleMaxConcurrentCallsAlarm 1.3.6.1.4.1.5003.9.20.3.2.0.44...

  • Page 98: Device Alarms

    Mediant 3000 with TP-6310 Device Alarms 3.4.1 Board Fatal Error Board Fatal Error Description Board fatal error. SNMP Alarm acBoardFatalError SNMP OID 1.3.6.1.4.1.5003.9.10.1.21.2.0.1 Alarm Title Board Fatal Error Alarm Type Equipment Alarm Alarm Source Probable Cause Underlying resource unavailable Severity Critical Additional Info1,2,3 NULL...

  • Page 99: Temperature Alarm

    Fan Tray are faulty (major). If this is the case, send the faulty Fan Tray to AudioCodes as RMA. Send an RMA request to AudioCodes for the Fan Tray. Cleared...

  • Page 100: Initialization Ended

    Mediant 3000 with TP-6310 3.4.4 Initialization Ended Initialization Ended Description This event is sent when the device is initialized and ready to run. SNMP Alarm acBoardEvBoardStarted SNMP OID 1.3.6.1.4.1.5003.9.10.1.21.2.0.4 Alarm Title [Event] Initialization Ended Alarm Type Equipment Alarm Alarm Source Probable Cause Other Severity...

  • Page 101: Feature Key Related Error

    Performance Monitoring and Alarms 3. Alarms 3.4.6 Feature Key Related Error Feature Key Related Error Description Feature key error SNMP OID 1.3.6.1.4.1.5003.9.10.1.21.2.0.6 3.4.7 Gateway Administrative State Changed Gateway Administrative State Changed Description The administrative state of the gateway has been changed to a new state.

  • Page 102: No Free Channels Available

    Mediant 3000 with TP-6310 3.4.8 No Free Channels Available No Free Channels Available Description This alarm indicates that almost no free resources for the call are available. Activated only if the parameter EnableRai is set. The threshold is determined according to parameters RAIHIGHTHRESHOLD and RAILOWTHRESHOLD.

  • Page 103: Ethernet Link Down Alarm

    Performance Monitoring and Alarms 3. Alarms 3.4.10 Ethernet Link Down Alarm Ethernet Link Down Alarm Description This alarm indicates that the Ethernet link is down or remote Ethernet link is down and the board has no communication to any other host. ...

  • Page 104: System Component Overloaded

    Mediant 3000 with TP-6310 3.4.11 System Component Overloaded System Component Overloaded Description This alarm is raised when there is an overload in one or more of the system's components. SNMP Alarm acBoardOverloadAlarm SNMP OID 1.3.6.1.4.1.5003.9.10.1.21.2.0.11 Alarm Title System Component Overloaded Alarm Type Other Alarm Source...

  • Page 105: Operational State Change

    Performance Monitoring and Alarms 3. Alarms 3.4.13 Operational State Change Operational State Change Description This alarm is raised if the operational state of the node goes to disabled. The alarm is cleared when the operational state of the node goes to enabled.

  • Page 106: Nat Traversal Alarm

    Mediant 3000 with TP-6310 3.4.15 NAT Traversal Alarm NAT Traversal Alarm Description This alarm is raised when the STUN client in the board is enabled and has either identified a NAT or cannot find the STUN server. The ini file contains the following line: 'SendKeepAliveTrap=1' Keep-alive is sent out every 9/10 of the time defined in the NatBindingDefaultTimeout parameter.

  • Page 107: Threshold Of Performance Monitored Object Exceeded

    Performance Monitoring and Alarms 3. Alarms 3.4.16 Threshold of Performance Monitored Object Exceeded Threshold of Performance Monitored Object Exceeded Description Sent every time the threshold of a Performance Monitored object (counter or gauge) ('Minimum', 'Average', 'Maximum', 'Distribution below/above/between thresholds', and 'Low and high thresholds') is crossed.

  • Page 108: Fan Tray Alarm

    Major When one or Fan-Tray is Fan Tray module is faulty. Send a more fans in the faulty Return Merchandise Authorization Fan Tray are (RMA) request to AudioCodes. faulty. Performance Monitoring and Alarms Document #: LTRT-32111...
  • Page 109 Performance Monitoring and Alarms 3. Alarms Cleared Fan Tray module is in place and fans are working. Version 7.0 Performance Monitoring and Alarms...

  • Page 110: Power Supply Alarm

    If it's inserted in the missing. chassis and the alarm is active, send a Return Merchandise Authorization (RMA) request to AudioCodes. Cleared PS unit is placed and working. Performance Monitoring and Alarms Document #: LTRT-32111...

  • Page 111: Pem Module Alarm

    If it's present and Modules) is missing. inserted correctly yet the alarm remains active, send a Return Merchandise Authorization (RMA) request to AudioCodes. Cleared PEM card is placed and both DC wires are in. Version 7.0 Performance Monitoring and Alarms...

  • Page 112: Sa Module Missing Alarm

    Mediant 3000 with TP-6310 3.4.21 SA Module Missing Alarm SA Module Missing Alarm Description This aalrm is sent when the Shelf Alarm (SA) module is missing or non operational. SNMP Alarm acSAMissingAlarm SNMP OID 1.3.6.1.4.1.5003.9.10.1.21.2.0.32 Alarm Title SA Module Missing Alarm Alarm Source Chassis#0/SA#<m>, where m is the shelf Alarm module’s slot number Event Type...

  • Page 113: Ha System Fault Alarm

    Performance Monitoring and Alarms 3. Alarms 3.4.22 HA System Fault Alarm HA System Fault Alarm Description This alarm originates when:  HA feature is active but the system is NOT working in HA mode. Reason is specified (for example: SW WD exception error, HW WD exception error, SAT device is missing, SAT device error, DSP error, BIT tests error, etc).
  • Page 114 Mediant 3000 with TP-6310 SAT device is missing HA was lost due to switchover (applicable only to and should return automatically Mediant 3000) after a few minutes. Corrective action is not required. SAT device error HA was lost due to switchover (applicable only to and should return automatically Mediant 3000)
  • Page 115 Performance Monitoring and Alarms 3. Alarms HW fault. TER has old Replace the TER card. version or is not functional (applicable only to Mediant 3000) HW fault. invalid TER Replace the TER card. Type (applicable only to Mediant 3000) HW fault. invalid TER Replace the TER card.
  • Page 116 Mediant 3000 with TP-6310 Cleared HA system is active Performance Monitoring and Alarms Document #: LTRT-32111...

  • Page 117: Ha System Configuration Mismatch Alarm

    Performance Monitoring and Alarms 3. Alarms 3.4.23 HA System Configuration Mismatch Alarm This alarm applies only to the Mediant 3000. HA System Configuration Mismatch Alarm Description HA feature is active. The active module was unable to transfer the License Key to the redundant module. SNMP Alarm acHASystemConfigMismatchAlarm SNMP OID...

  • Page 118: Ha System Switch Over Alarm

    Mediant 3000 with TP-6310 3.4.24 HA System Switch Over Alarm HA System Switch Over Alarm Description Sent when a switchover from the active to the redundant module has occurred. SNMP Alarm acHASystemSwitchOverAlarm SNMP OID 1.3.6.1.4.1.5003.9.10.1.21.2.0.35 Default Severity Critical Alarm Source System#0/Module#<m>, where m is the blade module’s slot number Event Type qualityOfServiceAlarm...

  • Page 119: User Input Alarm

    Performance Monitoring and Alarms 3. Alarms 3.4.25 User Input Alarm User Input Alarm Description Sent when the input dry contact is short circuited; cleared when the circuit is reopened. SNMP Alarm acUserInputAlarm SNMP OID 1.3.6.1.4.1.5003.9.10.1.21.2.0.36 Alarm Source Chassis#0 Alarm Type equipmentAlarm Probable Cause inputDeviceError...

  • Page 120: Sonet Section Lof Alarm

    Mediant 3000 with TP-6310 3.4.27 SONET Section LOF Alarm This alarm applies only to the Mediant 3000. SONET Section LOF Alarm Description This alarm indicates that a LOF condition is present on SONET no#m. The field 'sonetSectionCurrentStatus' in the sonetSectionCurrentTable will have a value of sonetSectionLOF (4).

  • Page 121: Sonet Section Los Alarm

    Performance Monitoring and Alarms 3. Alarms 3.4.28 SONET Section LOS Alarm This alarm applies only to the Mediant 3000. SONET Section LOS Alarm Description This alarm indicates that LOS or AIS condition is present on SONET no The field 'sonetSectionCurrentStatus' in the sonetSectionCurrentTable will have a value of sonetSectionLOS (2).

  • Page 122: Sonet Line Ais Alarm

    Mediant 3000 with TP-6310 3.4.29 SONET Line AIS Alarm This alarm applies only to the Mediant 3000. SONET Line AIS Alarm Description This alarm indicates that an AIS condition is present on SONET-Line #m. The field 'sonetLineCurrentStatus' in the sonetLineCurrentTable will have a value of sonetLineAIS (2).

  • Page 123: Sonet Line Rdi Alarm

    Performance Monitoring and Alarms 3. Alarms 3.4.30 SONET Line RDI Alarm This alarm applies only to the Mediant 3000. SONET Line RDI Alarm Description This alarm indicates that RDI condition is present on SONET-Line no#m. The field 'sonetLineCurrentStatus' in the sonetLineCurrentTable will have a value of sonetLineRDI (4).

  • Page 124: Sonet/Sdn If Failure Alarm

    Mediant 3000 with TP-6310 3.4.31 SONET/SDN IF Failure Alarm This alarm applies only to the Mediant 3000. SONET/SDN IF Failure Alarm Description This alarm indicates a HW failure on SONET-Line no#m SNMP Alarm acSonetIfHwFailureAlarm SNMP OID 1.3.6.1.4.1.5003.9.10.1.21.2.0.42 Alarm Title SONET/SDH IF Failure Alarm Alarm Source Interfaces#0/Sonet#<m>...

  • Page 125: 3.4.32 Dial Plan File Replaced Trap

    Performance Monitoring and Alarms 3. Alarms 3.4.32 Dial Plan File Replaced Trap This alarm applies to the Analog Series and Mediant Digital Series. Dial Plan File Replaced This event informs that the dial plan file has been successfully replaced. Description acDialPlanFileReplaced SNMP Alarm SNMP OID...
  • Page 126 Mediant 3000 with TP-6310 Hitless fail: The software version Replace the cmp file with a valid stream name is too long. one. Hitless fail: Invalid cmp file - Replace the cmp file with a valid missing UPG parameter. one. Hitless fail: Hitless software Replace the cmp file with a valid upgrade is not supported.

  • Page 127: Trunk Los Alarm

    Los of Signal (LOS) indicates a physical Alarm problem. Check that the cable is connected on the board. Check that the correct cable type is being used (crossed/straight). Contact AudioCodes' Support Center support@audiocodes.com. Cleared End of LOS Version 7.0 Performance Monitoring and Alarms...

  • Page 128: Trunk Lof Alarm

    Make sure that both sides are configured with the same line code. Make sure that the clocking setup is correct. Contact AudioCodes' Support Center at support@audiocodes.com. Cleared End of Performance Monitoring and Alarms Document #: LTRT-32111...

  • Page 129: Trunk Ais Alarm

    Alarm Severity Condition <text> Corrective Action Critical Receive AIS Trunk AIS Alarm Contact your PSTN provider to activate the trunk. If the alarm persists, contact the AudioCodes Support Center at support@audiocodes.co Cleared End of AIS Version 7.0 Performance Monitoring and Alarms...

  • Page 130: Trunk Rai Alarm

    Mediant 3000 with TP-6310 3.4.37 Trunk RAI Alarm This alarm to E1/T1Trunks. Trunk RAI Alarm Description This alarm indicates a loss of frame at the trunk's far end. SNMP Alarm acTrunksAlarmFarEndLOF SNMP OID 1.3.6.1.4.1.5003.9.10.1.21.2.0.52 Alarm Title Trunk RAI Alarm Alarm Source Port#<n>...

  • Page 131: Ipv6

    Performance Monitoring and Alarms 3. Alarms 3.4.38 IPv6 Description This alarm indicates when an IPv6 address already exists or an IPv6 configuration failure has occurred. The description generated is "IP interface alarm. IPv6 Configuration failed, IPv6 will be disabled". SNMP Alarm acIPv6ErrorAlarm SNMP OID 1.3.6.1.4.1.5003.9.10.1.21.2.0.53...

  • Page 132: 3.4.39 Tm Inconsistency

    Mediant 3000 with TP-6310 3.4.39 TM Inconsistency This alarm applies only to the Mediant 3000. TM Inconsistency Description Timing Manager Alarm. This alarm is triggered when the system is in a 1+1 status and the redundant board PLL status is different to the active board PLL status.

  • Page 133: Tm Reference Status

    Performance Monitoring and Alarms 3. Alarms 3.4.40 TM Reference Status This alarm applies only to the Mediant 3000 using the BITs Synchronization Timing mode. TM Reference Status Description Timing Manager Alarm. This alarm is triggered when either the primary or secondary BITs reference or both BITs references are not responding. SNMP Alarm acTMReferenceStatus SNMP OID...

  • Page 134: Tm Reference Change

    Mediant 3000 with TP-6310 3.4.41 TM Reference Change This alarm applies only to the Mediant 3000. TM Reference Change Description The Timing Manager sends a log message upon PLL Status change. SNMP Alarm acTMReferenceChange 1.3.6.1.4.1.5003.9.10.1.21.2.0.58 SNMP OID Alarm Title [Event] TM Reference Change Alarm Source Alarm Type Other...

  • Page 135: Sonet Path Sts Lop Alarm

    Performance Monitoring and Alarms 3. Alarms 3.4.43 SONET Path STS LOP Alarm This alarm applies only to Mediant 3000 TP-6310. SONET Path STS LOP Alarm Description This alarm is issued when the LOP condition is present on the SONET Path #m.

  • Page 136: Sonet Path Sts Ais Alarm

    Mediant 3000 with TP-6310 3.4.44 SONET Path STS AIS Alarm This alarm applies only to Mediant 3000 TP-6310. SONET Path STS AIS Alarm Description This alarm is issued when the AIS condition is present on the SONET Path #m. SNMP Alarm...

  • Page 137: Sonet Path Sts Rdi Alarm

    Performance Monitoring and Alarms 3. Alarms 3.4.45 SONET Path STS RDI Alarm This alarm applies only to Mediant 3000 TP-6310. SONET Path STS RDI Alarm Description This alarm is issued when the RDI condition is present on the SONET Path #m.

  • Page 138: Sonet Path Unequipped Alarm

    Mediant 3000 with TP-6310 3.4.46 SONET Path Unequipped Alarm This alarm applies only to Mediant 3000 TP-6310. SONET Path Unequipped Alarm Description This alarm is issued when the Unequipped condition is present on the SONET Path #m. SNMP Alarm acSonetPathUnequippedAlarm SNMP OID 1.3.6.1.4.1.5003.9.10.1.21.2.0.64...

  • Page 139: Ds3 Rai Alarm

    Performance Monitoring and Alarms 3. Alarms 3.4.48 DS3 RAI Alarm This alarm applies only to Mediant 3000 TP-6310. DS3 RAI Alarm Description This alarm is issued when the RAI condition is present on the DS3 Interface #m. SNMP Alarm acDS3RAIAlarm SNMP OID 1.3.6.1.4.1.5003.9.10.1.21.2.0.66...

  • Page 140: Ds3 Ais Alarm

    Mediant 3000 with TP-6310 3.4.49 DS3 AIS Alarm This alarm applies only to Mediant 3000 TP-6310. DS3 AIS Alarm Description This alarm is issued when the AIS condition is present on the DS3 Interface #m. SNMP Alarm acDS3AISAlarm SNMP OID 1.3.6.1.4.1.5003.9.10.1.21.2.0.67...

  • Page 141: Ds3 Los Alarm

    Performance Monitoring and Alarms 3. Alarms 3.4.51 DS3 LOS Alarm This alarm applies only to Mediant 3000 TP-6310. DS3 LOS Alarm Description This alarm is issued when the LOF condition is present on the DS3 Interface #m. SNMP Alarm acDS3LOSAlarm SNMP OID 1.3.6.1.4.1.5003.9.10.1.21.2.0.69...

  • Page 142: Ntp Server Status Alarm

    Mediant 3000 with TP-6310 3.4.53 NTP Server Status Alarm NTP Server Status Alarm Description This alarm is raised when the connection to the NTP server is lost. It is cleared when the connection is reestablished. Unset time (as a result of no connection to NTP server) may result in functionality degradation and failure in device.

  • Page 143: Ldap Lost Connection

    Performance Monitoring and Alarms 3. Alarms 3.4.54 LDAP Lost Connection LDAP Lost Connection Description This alarm is raised when there is no connection to the LDAP server. SNMP Alarm acLDAPLostConnection SNMP OID 1.3.6.1.4.1.5003.9.10.1.21.2.0.75 Alarm Title LDAP Lost Connection Alarm Source Alarm Type communicationsAlarm Probable Cause...

  • Page 144: Event] Ssh Connection Status

    Mediant 3000 with TP-6310 3.4.55 [Event] SSH Connection Status [Event] SSH Connection Status Description This trap indicates the result of a recent SSH connection attempt. SNMP Alarm acSSHConnectionStatus SNMP OID 1.3.6.1.4.1.5003.9.10.1.21.2.0.77 Alarm Title SSH Connection Status Alarm Source "SSH logout from IP address <IP>, user <user>" "SSH successful login from IP address <IP>, user <user>...

  • Page 145: Ocsp Server Status Alarm

    Performance Monitoring and Alarms 3. Alarms 3.4.56 OCSP Server Status Alarm OCSP Server Status Alarm Description This alarm is raised when the OCSP connection is not available. SNMP Alarm acOCSPServerStatusAlarm SNMP OID 1.3.6.1.4.1.5003.9.10.1.21.2.0.78 Alarm Title OCSP server alarm. Alarm Source Alarm Type communicationsAlarm Probable Cause...

  • Page 146: Nfas Group Alarm

    Mediant 3000 with TP-6310 3.4.58 NFAS Group Alarm NFAS Group Alarm Description This alarm is raised when an NFAS group goes Out-Of-Service and is cleared when an NFAS Group is back In-Service. SNMP Alarm acNFASGroupAlarm 1.3.6.1.4.1.5003.9.10.1.21.2.0.84 SNMP OID Interfaces#0/Trunk#<m>, where m is the trunk interface number, 1 Alarm Source being the first trunk communicationsAlarm...

  • Page 147: B Channel Alarm

    Performance Monitoring and Alarms 3. Alarms 3.4.59 B Channel Alarm B Channel Alarm Description This alarm is raised when the B-Channel service state changes and is cleared when the B-Channel is back in service. SNMP Alarm acBChannelAlarm 1.3.6.1.4.1.5003.9.10.1.21.2.0.85 SNMP OID Alarm Title B-Channel Alarm.

  • Page 148: Certificate Expiry Notification

    Mediant 3000 with TP-6310 3.4.1 Certificate Expiry Notification Certificate Expiry Notification Description This alarm is sent before the expiration of the installed credentials, which cannot be renewed automatically (the credentials should be updated manually). SNMP Alarm acCertificateExpiryNotification SNMP OID 1.3.6.1.4.1.5003.9.10.1.21.2.0.92 Alarm Title Certificate Expiry Notification Alarm Source...

  • Page 149: Web User Access Disabled

    Performance Monitoring and Alarms 3. Alarms 3.4.2 Web User Access Disabled WEB User Access Disabled Description This alarm is sent when the Web user has been disabled due to inactivity. SNMP Alarm acWEBUserAccessDisabled SNMP OID 1.3.6.1.4.1.5003.9.10.1.21.2.0.93 Alarm Title Alarm Source Alarm Type other Probable Cause...

  • Page 150: Proxy Connection Lost

    Ping between the proxy and to routing table. AudioCodes device. If there is no ping, the problem could be a network/router issue. If you have more than one device connected to this same proxy, check if there are more AudioCodes devices with the same Alarm.

  • Page 151: Redundant Board Alarm

    Ping between the proxy and connection to one of AudioCodes device. If there is no them is lost. ping, the problem could be a network/router issue. If you have more than one device connected to this same proxy, check if there are more AudioCodes devices with the same Alarm.

  • Page 152: Ids Policy Alarm

    Mediant 3000 with TP-6310 3.4.5 IDS Policy Alarm IDS Policy Alarm The alarm is raised whenever a threshold is crossed in the IDS system. Description The alarm is associated with the MO pair IDSMatch & IDSRule. SNMP Alarm acIDSPolicyAlarm 1.3.6.1.4.1.5003.9.10.1.21.2.0.99 SNMP OID Default Severity Other...

  • Page 153: Ids Threshold Cross Notification

    Performance Monitoring and Alarms 3. Alarms 3.4.6 IDS Threshold Cross Notification IDS Threshold CrossNotification This notiofication is sent for each scope (IP or IP+Port) crossing a Description threshold of an active alarm. SNMP Alarm acIDSThresholdCrossNotification 1.3.6.1.4.1.5003.9.10.1.21.2.0.100 SNMP OID Default Severity Other AlarmType Probable Cause...

  • Page 154: Ids Blacklist Notification

    Mediant 3000 with TP-6310 3.4.7 IDS Blacklist Notification IDS Blacklist Notification This alarm notifies when an IP address has been added or removed Description from a blacklist. SNMP Alarm acIDSBlacklistNotification 1.3.6.1.4.1.5003.9.10.1.21.2.0.101 SNMP OID Default Severity securityServiceOrMechanismViolation Alarm Type thresholdCrossed Probable Cause Added IP * to blacklist Alarm Text Removed IP * from blacklist...

  • Page 155: Proxy Connectivity

    Ping between the proxy and is now OUT OF AudioCodes device. If there is no SERVICE ping, the problem could be a network/router issue. If you have more than one device...

  • Page 156: Web User Activity Log Trap

    Mediant 3000 with TP-6310 3.4.1 Web User Activity Log Trap acActivityLog Sent upon log (Syslog) generated by device indicating a Web user action (configured by ActivityListToLog). The SNMP trap notification Description functionality is enabled by the EnableActivityTrap parameter (refer to the User's Manual).
  • Page 157 Performance Monitoring and Alarms 3. Alarms This page is intentionally left blank. Version 7.0 Performance Monitoring and Alarms...
  • Page 158 AudioCodes One Voice Operations Center EMS, SEM and IP Phones Management Performance Monitoring and Alarm Guide www.audiocodes.com...

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