AudioCodes Mediant 3000 User Manual page 613

User's Manual
Notes:
•
You can obtain the latest software files from AudioCodes Web site at
http://www.audiocodes.com/downloads.
•
When you start the wizard, the rest of the Web interface is unavailable. After the
files are successfully installed with a device reset, access to the full Web interface
is restored.
•
If you upgraded your firmware (.cmp file) and the "SW version mismatch" message
appears in the Syslog or Web interface, your Software License Key does not
support the new .cmp file version. If this occurs, contact AudioCodes support for
assistance.
•
Instead of manually upgrading the device, you can use the device's Automatic
Update feature for automatic provisioning (see Automatic Provisioning on page
619).
The following procedure describes how to load files using the Web interface's Software
Upgrade Wizard.

To load files using the Software Upgrade Wizard:
1. Make sure that you have installed a new Software License Key (see Software License
Key on page 607) that is compatible with the software version to be installed.
2. It is recommended to enable the Graceful Lock feature (see Locking and Unlocking
the Device on page 579). The wizard resets the device at the end of the upgrade
process, thereby causing current calls to be untimely terminated. To minimize this
traffic disruption, the Graceful Lock feature prevents the establishment of new calls.
3. It is recommended to save a copy of the device's configuration to your computer. If an
upgrade failure occurs, you can restore your configuration settings by uploading the
backup file to the device. For saving and restoring configuration, see Backing Up and
Loading Configuration File on page 617).
4. Open the Software Upgrade wizard, by performing one of the following:
•
Select the Maintenance tab, click the Software Update menu, and then click
Software Upgrade Wizard.
•
On the toolbar, click Device Actions, and then choose Software Upgrade
Wizard.
5. Click Start Software Upgrade; the wizard starts, prompting you to load a .cmp file:
Version 6.8
Figure 38-6: Start Software Upgrade Wizard Screen
613
38. Software Upgrade
Mediant 3000