AudioCodes Mediant 3000 User Manual page 516

3. In the SBC IP-to-IP Routing table (see ''Configuring SBC IP-to-IP Routing Rules'' on
page 537), add the following IP-to-IP routing rules:
•
For normal operation:
♦
♦
•
For call survivability mode: Routing from TDM Gateway to call center agents. This
configuration is unique due to the following settings:
♦
♦
♦
The figure below displays a routing rule example, assuming IP Group "1" represents
the TDM Gateway and IP Group "3" represents the call center agents:
Figure 28-13: Routing Rule Example for Call Center Survivability
User's Manual
Routing from TDM Gateway to Application server.
Routing from Application server to call center agents.
The 'Source IP Group ID' field is set to the IP Group of the TDM Gateway.
The 'Destination Type' field is set to Hunt Group, which is specifically used
for call center survivability.
The 'Destination IP Group ID' field is set to the IP Group of the call center
agents.
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Mediant 3000
Document #: LTRT-89738