Recovery From A Device Problem - Ricoh D009 Service Manual

HDD Encryption Unit
Depending on the customers needs, choose one from the following three choices: [All Data],
[File System Data Only], or [Format All Data].
11. From the window that will appear, print out the Data Encryption key by pressing the
"Start" key.
12. Confirm that the Data Encryption key has been printed correctly. After confirming that
the Data Encryption Key has correctly printed, press OK.
13. A new window will appear informing of the changed settings. Press EXIT to continue.
14. Reboot the machine. Note: First reboot time may be significantly longer.
15. Store the Encryption Key Printout in a secure location.

1.22.4 RECOVERY FROM A DEVICE PROBLEM

Restoring the encryption key
When replacing the controller board for a model in which the HDD encryption unit has been
installed, updating the encryption key is required.
1. Prepare an SD card which is initialized.
2. Make the "restore_key" folder in the SD card.
3. Make an "nvram_key.txt" file in the "restore_key" folder in the SD card.
4. Ask an administrator to input the encryption key (this has been printed out earlier by the
user) into the "nvram_key.txt" file.
5. Remove only the HDD unit (
6. Turn on the main power switch.
D009/D011/D012/D013
HDD Unit).
1-80 SM