Ricoh D017 Service Manual
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Ricoh D017 Service Manual

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Table of Contents

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D017/D018/D019
/D020/D084/D085
SERVICE MANUAL
003320MIU

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Summary of Contents for Ricoh D017

  • Page 1 D017/D018/D019 /D020/D084/D085 SERVICE MANUAL 003320MIU...
  • Page 5 D017/D018/D019/ D020/D084/D085 SERVICE MANUAL 003320MIU...
  • Page 7 It is the reader's responsibility when discussing the information contained within this document to maintain a level of confidentiality that is in the best interest of Ricoh Americas Corporation and its member companies. NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY FASHION AND DISTRIBUTED WITHOUT THE PRIOR PERMISSION OF RICOH AMERICAS CORPORATION.
  • Page 9 WARNING Service Manual contains information regarding service techniques, procedures, processes and spare parts of office equipment distributed by Ricoh Americas Corporation. Users of this manual should be either service trained or certified by successfully completing a Ricoh Technical Training Program. Untrained uncertified users...
  • Page 11 LEGEND PRODUCT COMPANY CODE GESTETNER LANIER RICOH SAVIN D017 MP 2550B LD425B Aficio MP2550B 9025B D018 MP 2550SP LD425SP Aficio MP2550SP 9025SP D019 MP 3350B LD433B Aficio MP 3350B 9033B D020 MP 3350SP LD433SP Aficio MP 3350SP 9033bSP D084 MP 2851SP...

  • Page 13: Table Of Contents

    D017/D018/D019/D020/D084/D085 TABLE OF CONTENTS PRODUCT INFORMATION PRODUCT INFORMATION ............1-1     SPECIFICATIONS ..................1-1     MACHINE CONFIGURATION ..............1-2     1.2.1 SYSTEM CONFIGURATION AND OPTIONS ........1-2     GUIDANCE FOR THOSE WHO ARE FAMILIAR WITH PREDECESSOR  ...
  • Page 14 INSTALLATION PROCEDURE........... 2-42     2.11 BRIDGE UNIT (D368) ................ 2-45     2.11.1 COMPONENT LIST ..............2-45     2.11.2 INSTALLATION PROCEDURE........... 2-46     2.12 1000-SHEET FINISHER (B408) ............2-48     2.12.1 ACCESSORY CHECK ..............2-48     D017/D018/D019/D020/D084/D085...
  • Page 15 2.22.1 INSTALLATION PROCEDURE........... 2-86     2.23 CONTROLLER OPTIONS ..............2-88     2.23.1 CONTROLLER BOARD SLOTS ..........2-88     Interface Board, SD Card Slots ............2-88   Board Slot................... 2-90   SD Card Slots ..................2-90   D017/D018/D019/D020/D084/D085...
  • Page 16 BROWSER UNIT TYPE D (D377) .......... 2-114     Accessories ..................2-114   Installation ..................2-114   2.23.11 VM CARD TYPE F (D377) ............2-116     Accessories ..................2-116   Installation ..................2-116   2.23.12 IPDS UNIT ................2-117     D017/D018/D019/D020/D084/D085...
  • Page 17 Accessories ..................2-117   Installation ..................2-117   2.23.13 PRINTER AND P/S OPTIONS (ONLY FOR D017/D019) ..2-119     Overview ..................2-119   Main Units ..................2-120   Separate Options ................2-120   Enhance Options ................2-120   Kit Contents ..................2-121  ...
  • Page 18 4.3.4 SCANNER MOTOR ................ 4-10     4.3.5 SENSOR BOARD UNIT (SBU) ............4-11     Monochrome Scanner Unit (D017/D019) ........... 4-11   Color Scanner Unit (D018/D020/D084/D085)........4-12   When reassembling ................4-13   4.3.6 EXPOSURE LAMP STABILIZER ............ 4-13  ...
  • Page 19 MAIN MOTOR ................. 4-63     4.9.6 PSU ....................4-64     4.9.7 SIO ....................4-65     Monochrome Scanner Unit (D017/D019) ........... 4-65   Color Scanner Unit (D018/D020/D084/D085)........4-66   4.9.8 SIU ....................4-67     4.9.9 IPU ....................4-68  ...
  • Page 20 Software Reset ................... 5-12   System Setting Reset ................. 5-12   Copier Setting Reset ................5-13   5.1.5 SERVICE PROGRAM MODE TABLES .......... 5-14     Service Table Key ................5-14   FIRMWARE UPDATE ................5-15     D017/D018/D019/D020/D084/D085 viii...
  • Page 21 SERVICE CALL CONDITIONS ..............6-1     SELF-DIAGNOSTIC MODE ............... 6-2     6.2.1 SELF-DIAGNOSTIC MODE AT POWER ON ........6-2     Self-Diagnostic Test Flow Chart ............6-3   6.2.2 DETAILED SELF-DIAGNOSTIC MODE ........... 6-4     Purpose ....................6-4   D017/D018/D019/D020/D084/D085...
  • Page 22   PAPER SAVE .................... 7-5     7.2.1 EFFECTIVENESS OF DUPLEX/COMBINE FUNCTION ....7-5     1. Duplex: ..................... 7-5   2. Combine mode: ................7-5   3. Duplex + Combine: ................7-6   D017 Series ..................7-6   D017/D018/D019/D020/D084/D085...
  • Page 23 D017/D018/D019/D020/D084/D085 SERVICE MANUAL APPENDICES SEE D017/D018/D019/D020/D084/D085 SERVICE MANUAL APPENDICES SECTION FOR DETAILED TABLE OF CONTENTS B391 LARGE CAPACITY TRAY PS500 SEE SECTION B391 FOR DETAILED TABLE OF CONTENTS B408 1000-SHEET FINISHER SR790 SEE SECTION B408 FOR DETAILED TABLE OF CONTENTS...
  • Page 24 SEE SECTION D371 FOR DETAILED TABLE OF CONTENTS D372 500-SHEET FINISHER SR3050 SEE SECTION D372 FOR DETAILED TABLE OF CONTENTS D383 PRINTER/SCANNER OPTION SEE SECTION D383 FOR DETAILED TABLE OF CONTENTS D385 INTERNAL SHIFT TRAY SH3010 SEE SECTION D385 FOR DETAILED TABLE OF CONTENTS D017/D018/D019/D020/D084/D085...
  • Page 25 INSTALLATION APPENDIX: SPECIFICATIONS D366 ARDF DF3030 FAX OPTION TYPE 3350-3351 (D361-D510) PREVENTIVE MAINTENANCE APPENDIX: PREVENTIVE MAINTENANCE D331 PAPER FEED UNIT PB3030 REPLACEMENT AND ADJUSTMENT APPENDIX: SERVICE CALL CONDITIONS B391 LARGE CAPACITY TRAY PS500 TROUBLESHOOTING APPENDIX: SERVICE PROGRAM MODE TABLES B408 1000-SHEET FINISHER SR790 B793 BOOKLET FINISHER SR3000 D372 500-SHEET FINISHER SR3050 D383 PRINTER/SCANNER OPTION...
  • Page 27 Read This First Safety, Conventions, Trademarks Safety Prevention of Physical Injury Before disassembling or assembling parts of the machine and peripherals, make sure that the machine and peripheral power cords are unplugged. The plug should be near the machine and easily accessible. Note that some components of the machine and the paper tray unit are supplied with electrical voltage even if the main power switch is turned off.

  • Page 28: Handling Toner

    Safety and Ecological Notes for Disposal Do not incinerate toner bottles or used toner. Toner dust may ignite suddenly when exposed to an open flame. Dispose of used toner, developer, and organic photoconductors in accordance with local regulations. (These are non-toxic supplies.) Dispose of replaced parts in accordance with local regulations.

  • Page 29: Laser Safety

    Laser Safety The Center for Devices and Radiological Health (CDRH) prohibits the repair of laser-based optical units in the field. The optical housing unit can only be repaired in a factory or at a location with the requisite equipment. The laser subsystem is replaceable in the field by a qualified Customer Engineer.
  • Page 30 Conventions and Trademarks Conventions Symbol What it means Core Tech Manual Screw Connector E-ring C-ring Harness clamp Flat Film Connector The notations "SEF" and "LEF" describe the direction of paper feed. The arrows indicate the direction of paper feed.
  • Page 31 In this manual "Horizontal" means the "Main Scan Direction" and "Vertical" means the "Sub Scan Direction" relative to the paper feed direction. Warnings, Cautions, Notes In this manual, the following important symbols and notations are used. A Warning indicates a potentially hazardous situation. Failure to obey a Warning could result in death or serious injury.
  • Page 32 Trademarks ® ® ® Microsoft , Windows , and MS-DOS are registered trademarks of Microsoft Corporation in the United States and /or other countries. ® PostScript is a registered trademark of Adobe Systems, Incorporated. ® is a registered trademark of Hewlett-Packard Company. ®...
  • Page 33 PRODUCT INFORMATION R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...

  • Page 35: Specifications

    Specifications 1. PRODUCT INFORMATION 1.1 SPECIFICATIONS See "Appendices" for the following information: General Specifications Optional Equipment D017/D018/D019/D020/D084/D085...

  • Page 36: Machine Configuration

    Machine Configuration 1.2 MACHINE CONFIGURATION 1.2.1 SYSTEM CONFIGURATION AND OPTIONS Item Comments Main Machine D017/D018/D019/D020/D084/D085 ARDF (D366) Platen Cover (B406) Interchange Unit (D371) Required for Item 5, 7 Duplex Unit (D369) Bypass Tray (D370) 1-Bin Tray (D367) Requires Item 4...
  • Page 37 Punch Unit (B807) Not included with Finisher, must order separately Copy Data Security Unit (B829) PCB (installed on BCU) Fax Unit (D361 for D017/D018D019/D020, See Fax manual D510 for D084/D085) Interface Board Controller Options See Note 1 SD Card MFP Options...
  • Page 38 These options can be installed at any time. Interface Board Bluetooth Interface Unit Type 3245 (B826) File Format Converter Type E (D377) IEEE1284 Interface Board Type A (B679) IEEE802.11a/g Interface Unit Type J (D377) -or- IEEE802.11g Interface Unit Type K (D377) Gigabit Ethernet Type 7300 (G381) D017/D018/D019/D020/D084/D085...
  • Page 39 IPDS Unit Type 3350 (D383) VM Card Type F (D377)* only for D017/D018/D019/D020 models *1: VM card is installed in the D084/D085 models by default. The VM Card Type F which is supplied as an option is different from the VM card in the D084/D085 models.
  • Page 40 1.3 GUIDANCE FOR THOSE WHO ARE FAMILIAR WITH PREDECESSOR PRODUCTS The D084/D085 series are successor models to the D017/D018/D019/D020 series. If you have experience with the predecessor products, the following information will be of help when you read this manual.

  • Page 41: Mechanical Components

    Overview 1.4 OVERVIEW 1.4.1 MECHANICAL COMPONENTS D017/D018/D019/D020/D084/D085...
  • Page 42 21. Tray heater 9. Exit roller 22. Polygon mirror motor 10. Fusing hot roller 23. Laser unit 11. Fusing pressure roller 24. Toner supply bottle holder 12. Cleaning unit 25. Drum charge roller 13. OPC drum 26. Scanner home position sensor D017/D018/D019/D020/D084/D085...

  • Page 43: Paper Path

    Overview 1.4.2 PAPER PATH Optional ADF Optional 1-bin Tray Optional Interchange Unit Optional Duplex Unit Optional By-pass Feed Tray Optional Paper Tray Unit Optional 1000-sheet Finisher Optional Bridge Unit D017/D018/D019/D020/D084/D085...
  • Page 44 Overview 1.4.3 DRIVE LAYOUT Scanner Drive Motor Main Motor Registration Clutch Upper Paper Feed Clutch Upper Transport Clutch Lower Paper Feed Clutch Lower Transport Clutch 1-10 D017/D018/D019/D020/D084/D085...
  • Page 45 INSTALLATION R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew 114 ~ 116 06/13/2011 Updated Browser Unit Type D (D377-17) 114 ~ 115 10/12/2011 Important note Browser Unit Type D (D377-17)

  • Page 47: Installation Requirements

    Place the copier on a strong and level base. (Inclination on any side should be no more than 5 mm.) 10. Do not place the machine where it may be subjected to strong vibrations. 2.1.2 MACHINE LEVEL Front to back: Within 5 mm (0.2") of level Right to left: Within 5 mm (0.2") of level D017/D018/D019/D020/D084/D085...

  • Page 48: Minimum Space Requirements

    E: 640 mm (25.2"), F: 550 mm (21.7"), G: 1137 mm (44.8") The 750 mm recommended for the space at the front is only for pulling out the paper tray. If an operator stands at the front of the copier, more space is required. D017/D018/D019/D020/D084/D085...

  • Page 49: Power Requirements

    120 V, 60 Hz: More than 12 A 220 V to 240 V, 50 Hz/60 Hz: More than 7 A 110V, 50 Hz/60 Hz: More than 13 A Permissible voltage fluctuation: 10 % Do not set anything on the power cord. D017/D018/D019/D020/D084/D085...

  • Page 50: Copier Installation

    2.2 COPIER INSTALLATION 2.2.1 POWER SOCKETS FOR PERIPHERALS Rating voltages for peripherals. Make sure to connect the cables to the correct sockets. 2.2.2 INSTALLATION FLOW CHART The following flow chart shows how to install the optional units more efficiently. D017/D018/D019/D020/D084/D085...
  • Page 51 Copier Installation D017/D018/D019/D020/D084/D085...

  • Page 52: Accessory Check

    Copier Installation 2.2.3 ACCESSORY CHECK Check the quantity and condition of the accessories in the box against the following list: D017/D018 Description D084/D085 D019/D020 Paper Tray Decal Emblem Cover Emblem Model Name Decal End Fence HDD Caution Decal (-17, -29 only) Operating Instructions –...
  • Page 53 Copier Installation D017/D018 Description D084/D085 D019/D020 CD-ROM - Scanner CD-ROM - P2600 CD-ROM - Driver (-19 only) CD-ROM - Font Cloth Holder Cloth - DF Exposure Glass Ferrite Core D017/D018/D019/D020/D084/D085...

  • Page 54: Tapes And Retainers

    Keep the shipping retainers after installing the machine. They will be reused if the machine is moved to another location in the future. Remove the tapes and the shipping retainer on the exterior of the copier. Install the end fence. D017/D018/D019/D020/D084/D085...
  • Page 55 Remove the front screw [A] ( Remove the rear screws [B] ( Release the rear tab [C] then front tab [D], then separate the top and bottom. Be sure to release the rear tab first and the front tab second. D017/D018/D019/D020/D084/D085...
  • Page 56 Be careful. Do not spill developer on the gears and sponges. If you accidentally spill developer on the gears or sponges, remove it with a magnet or the tip of a magnetized screwdriver. 2-10 D017/D018/D019/D020/D084/D085...
  • Page 57 PCU are engaged correctly. Reattach the rear screws ( x 2) first, then reattach the front screw ( x 1). Do not push down on the top of the PCU when you attach the rear and front screws D017/D018/D019/D020/D084/D085 2-11...

  • Page 58: Toner Bottle

    Unscrew the bottle cap [E] and insert the bottle into the holder. Do not touch the inner bottle cap [F]. Reposition the holder and press down the holder lever to secure the bottle. Open the right cover. Rotate the green fusing pressure lever [G] to the up position. 2-12 D017/D018/D019/D020/D084/D085...
  • Page 59 To move the side guides, first pull out the tray fully, then push down the green lock at the rear of the tray. Completion If the optional bridge unit will not be installed, swing the sensor feeler [A] out. Install the optional ARDF or the optional platen cover (see p.2-25 "ARDF (D366)" or D017/D018/D019/D020/D084/D085 2-13...
  • Page 60 Copier Installation p.2-65 "Platen Cover (B406)"). If the HDD will be installed for a D017-17, -29 or D019-17, -29 model, attach the HDD caution decal [B] to the front cover. SP Settings Connect the copier and turn the machine on.
  • Page 61 Login with the administrator user name and password. Touch "Extended Feature Settings" twice on the LCD. Touch the each application. Then, the status will be changed to "Stop". Turn off the machine. And then remove the VM Card. D017/D018/D019/D020/D084/D085 2-15...

  • Page 62: Transporting The Machine

    15. Set the setting of the "Auto Start" to "On". 16. Touch the "Exit" button. 17. Exit the "User Tools/Counter" settings. 2.2.5 TRANSPORTING THE MACHINE Do SP 4806-001 to move the scanner carriage from the home position. This prevents dust from falling into the machine during transportation. 2-16 D017/D018/D019/D020/D084/D085...
  • Page 63 Paper Feed Unit (D331) 2.3 PAPER FEED UNIT (D331) 2.3.1 ACCESSORY CHECK Check the quantity and condition of the accessories against the following list. Description Quantity Securing Bracket Screw – M4 x 8 D017/D018/D019/D020/D084/D085 2-17...

  • Page 64: Installation Procedure

    Remove the strips of tape. Put the copier [A] on the paper tray unit [B]. When you install the copier, be careful not to pinch the cable [C]. 2-18 D017/D018/D019/D020/D084/D085...
  • Page 65 Reinstall the all paper trays. 10. Attach the appropriate paper tray number decal and paper size decal to the each handle of the trays. The paper tray number and size sheet is in the accessory box of the main machine. D017/D018/D019/D020/D084/D085 2-19...
  • Page 66 [0 to 1 / 0 / 1] 3 A4/LT 0: ISO (A3, A4, A5, etc.) 1: USA (DLT, LT, EXE, etc.) 4 A4/LG 5 A3/LT Exit SP mode. Do some test copies to make sure that the machine operates correctly. 2-20 D017/D018/D019/D020/D084/D085...
  • Page 67 You need two or more persons to lift the copier. The copier is highly unstable when lifted by one person, and may cause human injury or property damage. D017/D018/D019/D020/D084/D085 2-21...
  • Page 68 Remove the connector cover [A] (rivet screw x 1). Connect the cable [B] to the copier, as shown. Attach a securing bracket [C] to each side of the LCT, as shown ( x 1 each). Re-install the connector cover. 2-22 D017/D018/D019/D020/D084/D085...
  • Page 69 Reinstall the 1st and 2nd paper trays. 10. Attach the appropriate paper tray number decal [A] and paper size decal [B] to the LCT tray cover. The paper tray number decal is in the accessory box for the main copier. D017/D018/D019/D020/D084/D085 2-23...
  • Page 70 [0 to 1 / 0 / 1] 3 A4/LT 0: ISO (A3, A4, A5, etc.) 1: USA (DLT, LT, EXE, etc.) 4 A4/LG 5 A3/LT Exit SP mode. Do some test copies to make sure that the machine operates correctly. 2-24 D017/D018/D019/D020/D084/D085...
  • Page 71 Check the quantity and condition of the accessories against the following list. Description Q'ty ARDF Stamp Cartridge Knob Screw Stud Screw Attention Decal-Top Cover 2.5.2 INSTALLATION PROCEDURE Unplug the copier power cord before starting the following procedure. Remove the all tapes and shipping retainers. D017/D018/D019/D020/D084/D085 2-25...
  • Page 72 Insert the two stud screws [A] on the top of the machine. Mount the ARDF [A] by aligning the screw keyholes [B] of the ARDF support plate over the stud screws. Slide the ARDF toward the front of the machine. Secure the ARDF with the two knob screw [C]. 2-26 D017/D018/D019/D020/D084/D085...
  • Page 73 Peel off the platen sheet [A] and place it on the exposure glass. Align the rear left corner (of the platen sheet) with the corner [B] on the exposure glass. Close the ARDF. 10. Open the ARDF and check that the platen sheet is correctly attached. D017/D018/D019/D020/D084/D085 2-27...
  • Page 74 13. Make a full size copy. Check that the registrations (side-to side and leading edge) and image skew are correct. If they are not, adjust the registrations and image skew, referring to the service manual ("Copy Adjustments" in the "Replacements and Adjustments"). 2-28 D017/D018/D019/D020/D084/D085...
  • Page 75 Interchange Unit (D371) 2.6 INTERCHANGE UNIT (D371) 2.6.1 COMPONENT CHECK Check the quantity and condition of the components against the following list. Description Quantity Interchange Unit Tapping Screw M3 x 6 D017/D018/D019/D020/D084/D085 2-29...
  • Page 76 Open the right cover [A] of the copier. Remove the right upper cover [B] ( x 3) Remove the front right cover [C] (hook) Slide out the exit cover [D]. Install the interchange unit [A] ( x 2). Connect the two harnesses [B]. 2-30 D017/D018/D019/D020/D084/D085...
  • Page 77 1-Bin Tray Unit (D367) 2.7 1-BIN TRAY UNIT (D367) 2.7.1 COMPONENT CHECK Check the quantity and condition of the components against the following list. Description 1-Bin Tray Guide 1 Bin Tray Unit Tapping Screw M3 x 8 Sub-tray Tray Guide Tray D017/D018/D019/D020/D084/D085 2-31...
  • Page 78 If the optional bridge unit has been installed, open the right jam removal cover [A] of the bridge unit. -or- If the optional bridge unit is not installed, skip this step. If the duplex unit has not been installed go to Step 7. If the duplex unit has been installed… 2-32 D017/D018/D019/D020/D084/D085...
  • Page 79 Remove the front right cover [A]. Remove the duplex tray [A] and duplex tray guide [B]. Remove the duplex guide [C] ( x 1). Install the 1-Bin Tray Remove plate [A] ( x 2) Attach the 1-bin tray guide [B] ( x 2) D017/D018/D019/D020/D084/D085 2-33...
  • Page 80 1) 10. Re-install the front right cover. 11. Install the tray guide [A]. 12. Install the tray [B]. 13. Install the sub-tray [C]. 14. Turn on the main power switch and check the 1-bin tray unit operation. 2-34 D017/D018/D019/D020/D084/D085...
  • Page 81 Shift Tray (D385) 2.8 SHIFT TRAY (D385) 2.8.1 COMPONENT CHECK Check the quantity and condition of the components against the following list. Description Q'ty Shift Tray Unit Stepped Screw Paper Guide – Large Paper Guide - Small D017/D018/D019/D020/D084/D085 2-35...
  • Page 82 Unplug the copier power cord before starting the following procedure. Remove all tapes. Remove the plate [A].with nippers. Install the large paper guide [B] and two small paper guides [C], as shown. Install the stepped screw [A]. Install the shift tray unit [B], as shown. 2-36 D017/D018/D019/D020/D084/D085...
  • Page 83 System Settings - General Features - Output: Copier (and Output: Document Server, Facsimile, Printer): Enable the shift tray – you can also enable the standard tray (internal Tray 1), 1-bin tray (internal tray 2), or the finisher proof tray. Check the shift tray operation. D017/D018/D019/D020/D084/D085 2-37...
  • Page 84 Bypass Feed Unit (D370) 2.9 BYPASS FEED UNIT (D370) 2.9.1 COMPONENTS CHECK Check the quantity and condition of the components against the following list. Description Quantity By-pass Tray Unit Connector Cover Tapping Screw 2-38 D017/D018/D019/D020/D084/D085...
  • Page 85 Install the by-pass tray unit [A] ( x 4: two of these are removed in Step 2). Connect the cable [B] to the machine. Install the connector cover [C] ( x 1: this screw is removed in Step 2). D017/D018/D019/D020/D084/D085 2-39...
  • Page 86 Rotate the rear link shaft [A] clockwise by 360 degrees to strengthen the spring tension. Reattach the rear link ( x 1). 10. Close the right cover. 11. Turn the main power switch on and check the by-pass tray function. 12. Make a copy from the by-pass tray. Then check the registration. 2-40 D017/D018/D019/D020/D084/D085...
  • Page 87 2.10.1 ACCESSORY CHECK Check the quantity and condition of the components against the following list. Description Quantity Duplex Unit Connector Cover Tapping Screw - M3x8 Clip Tapping Screw - M3x6 Duplex Guide Duplex Tray Duplex Tray Guide Link Bracket D017/D018/D019/D020/D084/D085 2-41...
  • Page 88 Open the right cover [B] of the optional paper tray unit or LCT and right cover [C]. Release the rear link [D] from the right cover ( x 1). Release the front link [A] from the mainframe. Remove the right cover [B]. 2-42 D017/D018/D019/D020/D084/D085...
  • Page 89 10. Attach the front link [C] of the duplex unit to the main machine. 11. Attach the link [A] to the shaft [B] and secure it with the clip. 12. Connect the cable [C] and install the connector cover [D] ( x 1). D017/D018/D019/D020/D084/D085 2-43...
  • Page 90 Steps 13 and 14 described below are not required if the 1-Bin Tray has been installed. 13. Install the duplex guide [A] ( x 1: M3x8). 14. Install the duplex tray guide [B] and duplex tray [C]. 15. Turn on the main power switch and check the duplex unit function. 2-44 D017/D018/D019/D020/D084/D085...
  • Page 91 Bridge Unit (D368) 2.11 BRIDGE UNIT (D368) 2.11.1 COMPONENT LIST Check the quantity and condition of the components against the following list. Description Quantity Bridge Unit Securing Plate Shoulder Screw Knob Screw D017/D018/D019/D020/D084/D085 2-45...
  • Page 92 If the sensor feeler [C] is out, fold it away into the machine. Remove the cover [A]. Install the bridge unit [B] (1 shoulder screw, 1 knob screw). Reinstall the front right cover [C]. Connect the cable [D] to the main machine. Attach the securing plate [E], as shown. 2-46 D017/D018/D019/D020/D084/D085...
  • Page 93 Bridge Unit (D368) Do not attach it with a screw; This is done when securing the front stand for the optional finisher. Install the optional finisher (refer to the finisher installation procedure). D017/D018/D019/D020/D084/D085 2-47...
  • Page 94 Front Joint Bracket Screw - M4 x 14 (Use 3) Knob Screw - M4 x 10 Copy Tray Knob Screw - M3 x 8 Screw - M3 x 8 Rear Joint Bracket Grounding Plate = Necessary, --- = Not necessary 2-48 D017/D018/D019/D020/D084/D085...
  • Page 95 Be sure to keep screw [A]. It will be needed to secure the grounding plate in step 4. Install the front joint bracket [A] ( x 2; M4x17) and rear joint bracket [B] ( x 1; M4x17). Remove the left stand [C] ( x 3). D017/D018/D019/D020/D084/D085 2-49...
  • Page 96 Install the copy tray [D] ( x 1; knob M4x10). Connect the finisher cable [E] to the main machine. 10. Attach the staple position decal [A] to the ARDF as shown. 11. Turn on the ac switch and check the finisher operation. 2-50 D017/D018/D019/D020/D084/D085...
  • Page 97 For This Model Rear Joint Bracket Front Joint Bracket Rear Joint Bracket Grounding Plate Upper Output Tray Cushion Lower Output Tray Short Knob screw Long Knob screw Screw (M3 x 8) Screw (M4 x 14) Yes (Use all) D017/D018/D019/D020/D084/D085 2-51...
  • Page 98 Unplug the machine power cord before starting the following procedure. Some optional units must be installed before installing this finisher (B793). Refer to the following: D368 and either B391 or D331 Unpack the finisher and remove all tapes and packing materials from the finisher. 2-52 D017/D018/D019/D020/D084/D085...
  • Page 99 Attach the cushions [A] to the finisher. Make sure that the cushions are placed within 0 to 1 mm [B] from the edge of the cover or frame. Install the ground plate [C] on the finisher [D] ( x 2; M3x8). D017/D018/D019/D020/D084/D085 2-53...
  • Page 100 [A] [B] go into their slots. 10. Push the lock lever [C], and then secure it (Long knob screw x 1). 11. Close the front door of the finisher. 12. Connect the finisher connector [D] to the machine. 2-54 D017/D018/D019/D020/D084/D085...
  • Page 101 1000-Sheet Booklet Finisher (B793) 13. Install the upper output tray [A] (short knob screw x 1). 14. Install the lower output tray [B]. 15. Turn on the main power switch of the machine. 16. Check the 1000-sheet booklet finisher operation. D017/D018/D019/D020/D084/D085 2-55...
  • Page 102 Check the quantity and condition of the components against the following list. Description Q’ty Punch Unit Punch Drive Motor Hopper Full Sensor Arm Sub-scan Registration Sensor Unit Punch Unit Stay Sub-scan Registration Sensor Guide Hopper Screw Step Screw Spring 2-56 D017/D018/D019/D020/D084/D085...
  • Page 103 Open the top cover [A] and then release the guide arm [B] ( x 1). Open the front door [C]. Pull the hook [D] up then remove the knob [E]. Timing belt cover [F]. Rear cover of the 1000-sheet booklet finisher [G] ( x 2). D017/D018/D019/D020/D084/D085 2-57...
  • Page 104 Remove the paper guide plate [I] from the rear side ( x 4). Install the punch unit stay [J] from the front side ( x 3). 10. Install the sub-scan registration sensor guide [K] from the top ( x 1). 2-58 D017/D018/D019/D020/D084/D085...
  • Page 105 13. Make sure to put the punch unit stay pin [N] through the hole 14. Connect the harnesses [P] to the main PCB. 15. Put the harnesses [Q] through the hole [R] in the rear frame ( x 1). D017/D018/D019/D020/D084/D085 2-59...
  • Page 106 18. Connect the home position sensor harness from the punch unit to the home position sensor [U]. 19. Install the sub-scan registration sensor unit [V] from the rear side ( x 2). 20. Route and connect the harnesses as shown ( x 2). 2-60 D017/D018/D019/D020/D084/D085...
  • Page 107 25. Reinstall the rear cover ( x 2). 26. Close the front door and top cover. 27. Install the 1000-sheet booklet finisher on the copier. 28. Plug in and turn on the main power switch. 29. Check the 1000-sheet booklet finisher operation. D017/D018/D019/D020/D084/D085 2-61...
  • Page 108 Description Q'ty For This Model Unit Holder Shift Tray Holder Bracket Screw: M3 x 8 Yes (Use 2) Screw: M3 x 6 Screw: M4 x 14 Yes (Use 3) Screw: M4 x 20 Support Bracket Support Bracket Cover 2-62 D017/D018/D019/D020/D084/D085...
  • Page 109 Before you install the 500-sheet finisher, the optional bridge unit (D368) must be installed. Unpack the finisher and remove the tapes. Install the unit holder [A] ( x 3 - M4x14). Make sure that the bracket [B] is installed in the bridge unit. D017/D018/D019/D020/D084/D085 2-63...
  • Page 110 Install the holder bracket [B] ( x 1; M3 x 6). Connect the finisher cable [C]. Install the shift tray [A] ( x 2 - M3 x 8). Turn on the main power switch and check the finisher operation. 2-64 D017/D018/D019/D020/D084/D085...
  • Page 111 Platen Cover (B406) 2.16 PLATEN COVER (B406) Install the platen cover [A] ( x 2). D017/D018/D019/D020/D084/D085 2-65...
  • Page 112 Key Counter (B452) 2.17 KEY COUNTER (B452) 2.17.1 INSTALLATION PROCEDURE Disconnect the copier power cord before you start this procedure. Cut off the part [A] of the right over. Remove the rear cover [A] ( x 5) 2-66 D017/D018/D019/D020/D084/D085...
  • Page 113 Secure the key counter holder to the bracket ( x 2). Install the key counter cover [D] ( x 3). Connect the harness of the key counter to the connector [A] inside the machine. Reattach the rear cover ( x 5). D017/D018/D019/D020/D084/D085 2-67...
  • Page 114 Peel off the double-sided tape on the key counter bracket and attach the key counter to the scanner right cover [A]. Reassemble the machine. 10. Use the User Tools to enable the counter function for the following modes: Copy mode Document server mode Fax mode Scanner mode Printer mode 2-68 D017/D018/D019/D020/D084/D085...
  • Page 115 Rear scale [C] ( x 3) Exposure glass with left scale [D] Move the scanner carriage to the right side by rotating the scanner motor [E]. Install the heater [F] in the scanner unit ( x 1, hook) D017/D018/D019/D020/D084/D085 2-69...
  • Page 116 10. Connect it to the connector [H] (blue and red cords) in the frame of the machine. 11. Reassemble the machine. 2.18.2 TRAY HEATER (COPIER) Disconnect the copier power cord before you start this procedure. Remove: Connector cover [A] Rear upper cover [B] ( x 4) Rear lower cover [C] ( x 4) 2-70 D017/D018/D019/D020/D084/D085...
  • Page 117 1). Remove the 2nd paper lift motor [A] ( x 2, x 1). Route the heater cable [B] as shown. Clamp the heater cable at [C] as shown. Connect the heater cable to the ac cable at [D]. D017/D018/D019/D020/D084/D085 2-71...
  • Page 118 Disconnect the copier power cord before you start this procedure. Remove the joint brackets [A] ( x 1 each). Remove the rear cover [B] for the optional paper tray unit ( x 2). Remove the cable guide [A] ( x 1). 2-72 D017/D018/D019/D020/D084/D085...
  • Page 119 Slide out the two paper trays from the optional paper tray unit. Pass the connector [A] through the opening [B]. Install the tray heater assembly [C] ( x 1). Remove the heater harness cover [A] (rivet screw x 1). D017/D018/D019/D020/D084/D085 2-73...
  • Page 120 12. Turn the heater harness cover upside down and reinstall it in the rear cover of the main machine. Make sure that cutout [A] is directed downward. Otherwise, the rear cover of the main machine pinches the heater harness and breaks it. 13. Reinstall the two paper trays into the optional paper tray unit. 2-74 D017/D018/D019/D020/D084/D085...
  • Page 121 16. Reinstall the 2nd paper tray of the copier. 2.18.4 TRAY HEATER (OPTIONAL LCT) Disconnect the copier power cord before you start this procedure. Remove two joint brackets [A] ( x 1 each). Remove the rear cover for the LCT [B] ( x 2). D017/D018/D019/D020/D084/D085 2-75...
  • Page 122 Heaters Slide out the paper tray [A]. Push the stopper [B] on both slide rails and remove the paper tray. Pass the connector [A] through the opening [B]. Install the tray heater [C] ( x 1). 2-76 D017/D018/D019/D020/D084/D085...
  • Page 123 Install five clamps ( x 5). Connect the cable tray heater cable [A]. Route the cable and clamp it. 10. Remove the connector cover of the copier [A]. 11. Join the connectors [B]. 12. Reinstall the connector cover of the copier. D017/D018/D019/D020/D084/D085 2-77...
  • Page 124 15. Reinstall the paper tray. 16. Remove the 2nd paper tray of the copier. 17. Remove two screws [A] and install the screws [B] which were removed in step 13. 18. Reinstall the 2nd paper tray of the copier. 2-78 D017/D018/D019/D020/D084/D085...
  • Page 125 Copy Data Security Unit (B829) 2.19 COPY DATA SECURITY UNIT (B829) NOTE: For only D017/D018/D019/D020 2.19.1 ACCESSORIES Check the accessories and their quantities against the following list: Description Quantity Bracket (Not used for the B205 series copiers) Screws FFC (Short) (Not used)
  • Page 126 Pull the controller board partially out of the left slot to disconnect it from the IPU. Remove the IPU [A] from the main machine. The board for this option is installed on the back of the IPU board. 2-80 D017/D018/D019/D020/D084/D085...
  • Page 127 Connect the flat film connector [E] to the ICIB and IPU boards. Reinstall the IPU board. 10. Turn on the machine. 11. Enable the Copy Data Security function: [User Tools]> System Settings> Administrator Tools> Data Security for Copying D017/D018/D019/D020/D084/D085 2-81...
  • Page 128 Hard Disk (D362) 2.20 HARD DISK (D362) 2.20.1 ACCESSORY CHECK Description Q’ty For D017/D019 HDD Unit Screw Keytop: Copy Keytop: Document Server Knob Screw = Necessary, --- = Not necessary 2.20.2 INSTALLATION Remove the plastic application cover ( x1). Remove the controller board. (See p.4-58 in the "Replace and Adjustment".) Attach the HDD unit [A] to the controller board bracket ( x3).
  • Page 129 Do SP5853-001 to copy the preset stamp data from the firmware to the hard disk. Do SP5846-040 to copy the address book to the hard disk from the controller board. Do SP5846-041 to let the user get access to the address book. Turn the main power switch off/on. D017/D018/D019/D020/D084/D085 2-83...
  • Page 130 Unplug the machine power cord before starting the following procedure. Remove the front right cover [A]. ( x 1, Hook x 1) Remove the front cover [B] (L-brackets x2). Remove the front inner cover [C] ( x 5). 2-84 D017/D018/D019/D020/D084/D085...
  • Page 131 Mechanical Counter Connect the harness [A] to the mechanical counter. Push the mechanical counter [A] into the machine. Reassemble the machine. D017/D018/D019/D020/D084/D085 2-85...
  • Page 132 Install the key counter interface board on the four studs [A]. Connect the harness to "CN3" [B] on the key counter interface board. Connect the other terminal of the harness to "CN345" [C] on the IOB ( x 1). 2-86 D017/D018/D019/D020/D084/D085...
  • Page 133 Key Counter Interface Unit Cut off the part [A] of the scanner right cover. Connect the harness from the counter device to "CN4" on the key counter interface board. Reassemble the machine. D017/D018/D019/D020/D084/D085 2-87...
  • Page 134 Jack for ISDN connection (Japan Only) Line 3 Not used. (G4 is not available for installation outside Japan at this time.) Line 1 Jack for the main telephone line from the outside for connection to Fax Option (D361). 2-88 D017/D018/D019/D020/D084/D085...
  • Page 135 Indicates the current transmission speed: ON: 100Base OFF: 10Base Only two SD Card slots are available for applications. To install more applications, they must be moved onto one SD Card. (See Moving an Application to Another SD Card) D017/D018/D019/D020/D084/D085 2-89...
  • Page 136 SD card. However, other applications can be moved onto the PostScript 3 SD card. SD Card Applications for All Models D362 Data Overwrite Security Unit Type I (D362) D377 Browser Unit Type D (D377) D377 HDD Encryption Unit (D377) 2-90 D017/D018/D019/D020/D084/D085...
  • Page 137 D377 VM Card Type E (D377) D383 PostScript3 Unit Type 3350 (D383) D383 IPDS Unit Type 3350 (D383) SD Card Applications for D017/D019 Models D383 Printer Enhance Option Type 3350 (D383) D383 Printer Unit Type 3350 (D383) D383 Printer/Scanner Unit Type 3350 (D383)
  • Page 138 Use a screwdriver to tighten the knob-screws. Do not tighten manually, because this can disconnect the board. Reattach the application cover ( x1). If the 500-Sheet Finisher is installed, remove it before you attach the parallel cable. Install the finisher again after you connect the parallel cable. 2-92 D017/D018/D019/D020/D084/D085...
  • Page 139 Installation Turn off the main power switch and disconnect the power supply cord. Remove the plastic application cover ( x1). Remove the cover [A] of the board slot ( x1). Insert the interface card [B] as shown above. D017/D018/D019/D020/D084/D085 2-93...
  • Page 140 To assure reliable data sending and receiving, Antenna 1 must be installed on the front left corner of the machine. Remove the seals from of the cable clamps and attach them to the left side of the machine as shown above. 2-94 D017/D018/D019/D020/D084/D085...
  • Page 141 The same WEP key is required on the receiving side in order to unlock encoded data. There are 64 bit and 128 bit WEP keys. WEP: Select "Active" or "Inactive". ("Inactive" is the default.) Range of Allowed Settings: 64-bit (10 characters) or 128-bit (26 characters) D017/D018/D019/D020/D084/D085 2-95...
  • Page 142 2 Mbps 270 m (295 yd.) 1 Mbps 400 m (437 yd.) 10. Press "Return to Default" to initialize the wireless LAN settings. Press "Yes" to initialize the following settings: Transmission mode Channel Transmission Speed SSID WEP Key 2-96 D017/D018/D019/D020/D084/D085...

  • Page 143: Sp Mode Settings For Ieee 802.11A/G Wireless Lan

    Used to show the maximum length of the string that can WEP Mode be used for the WEP Key entry. 2.23.4 BLUETOOTH UNIT (B826) Accessories Check the accessories and their quantities against the following list: Description Quantity Bluetooth Unit B826 PCI Card D017/D018/D019/D020/D084/D085 2-97...
  • Page 144 Use a screwdriver to tighten the knob-screws. Do not tighten manually, because this can disconnect the board. Install the Bluetooth card [C] in the slot in the Bluetooth unit. Insert the antenna [D] into the Bluetooth card. Attach the antenna cap [E]. 2-98 D017/D018/D019/D020/D084/D085...
  • Page 145 Insert the Gigabit Ethernet Board [B] into the slot and fasten it with the screws. Switch the machine on. Print a configuration page to confirm that the machine recognizes the installed board for USB2.0: User Tools > Printer Features > List/Test Print > Configuration Page D017/D018/D019/D020/D084/D085 2-99...

  • Page 146: File Format Converter Type E (D)

    Enter the SP mode and do SP5990 to print an SMC Report. Read the report and confirm that the interface board is installed correctly. 10. Scan a document to the document server. 11. Access Web Image Monitor and confirm that the document can be downloaded. 2-100 D017/D018/D019/D020/D084/D085...
  • Page 147 Turn off the main power switch and disconnect the power supply cord. Remove the plastic application cover [A] ( x1). Insert the SD card [B] into Slot 1 (upper slot). Reattach the plastic application cover ( x1). Attach the "Adobe PostScript 3" decal to the front cover. D017/D018/D019/D020/D084/D085 2-101...

  • Page 148: Hdd Encryption Unit

    If this setting is "Off" tell the customer that this setting must be "On" before you can do the installation procedure. Confirm that "Administrator Tools" is selected and enabled: [User Tools]> "System Settings"> "Administrator Tools"> "Administrator Authentication Management"> "Available Settings 2-102 D017/D018/D019/D020/D084/D085...
  • Page 149 For models which have the VM card, do the followings: Press "User Tools" button to enter the User Tools mode. Press "Extended Feature Settings" on the LCD. Press "Extended Feature Settings" on the LCD again. Press "Startup Setting" tab. Stop all SDK applications with touching application lines. D017/D018/D019/D020/D084/D085 2-103...
  • Page 150 Enter the SP mode. Select SP5878-002 (Option Setup – Encryption Option), and then touch [Execute]. 10. Turn off the main power switch. 11. Remove the SD card. 12. Attach the slot cover [A] ( x 1). 13. Switch the machine on. 2-104 D017/D018/D019/D020/D084/D085...

  • Page 151: Recovery From A Device Problem

    10. Turn on the main power switch, and the machine automatically restores the encryption key in the flash memory on the controller board. 11. Turn off the main power switch after the machine has returned to normal status. 12. Remove the SD card from slot 2. 13. Reinstall the HDD unit. D017/D018/D019/D020/D084/D085 2-105...
  • Page 152 11. Remove the SD card from slot 2. 12. Turn on the main power switch. 13. Initialize the NVRAM (SP5801-001) and HDD unit (SP5832-001) with SP mode. 14. The user must enable the HDD encryption unit with a user tool. 2-106 D017/D018/D019/D020/D084/D085...

  • Page 153: More About Hdd Encryption Unit (D)

    "File System Data Only" encrypts the items indicated with *1 and *2 in the table above and deletes other data. "Format All Data" encrypts the item indicated with *1 in the table above and deletes other data. "All Data" encrypts all data in the table above. D017/D018/D019/D020/D084/D085 2-107...
  • Page 154 The encryption key is also copied to each device (NVRAM, HDD) to be encoded by this unit. The printed encryption key must be safeguarded by the administrator. The customer engineer must not see or ask for the key. Encryption Key Restoration 2-108 D017/D018/D019/D020/D084/D085...
  • Page 155 (For details of how to update the encryption key, refer to the Operating Instructions.) The customer engineer then asks an administrator to input the encryption key [B] into an SD card [C]. Encryption key restoration is completed [D] after installation (by the CE) and activation by the administrator. D017/D018/D019/D020/D084/D085 2-109...

  • Page 156: Data Overwrite Security Unit (D)

    [User Tools]> "System Settings"> "Administrator Tools"> "Administrator Authentication Management"> "Available Settings If this setting is not selected tell the customer that this setting must be selected before you can do the installation procedure. "Available Settings" is not displayed until Step 2 has been done. 2-110 D017/D018/D019/D020/D084/D085...

  • Page 157: Seal Check And Removal

    When you remove each seal, the "VOID" marks [2] can be seen. In this condition, they cannot be reattached to the box. DOS Installation Switch off the machine. Disconnect the network cable. Turn the main power switch on. Turn the operation switch and main power switch off. D017/D018/D019/D020/D084/D085 2-111...
  • Page 158 “Loading Program” [b] Version” [a] HDD Format Option: GW5a_zoffym: DataOverwriteSecurity Unit D3775912A / 1.01m D3775912A / 1.01m 13. Push [User Tools] and select System Settings> Administrator Tools> Auto Erase Memory Setting> On. 14. Exit from User Tools mode. 2-112 D017/D018/D019/D020/D084/D085...
  • Page 159 Under "[ROM No./Firmware Version]" check the number and version number listed for "HDD Format Option". Under "[Loading Program]" check the option number and version number listed for "GW_zoffy". These two version numbers should be identical. 20. Exit SP mode. D017/D018/D019/D020/D084/D085 2-113...

  • Page 160: Browser Unit Type D (D)

    Plug in and turn ON the Main Power Switch. Push the “User Tools” key. If an administrator setting is registered for the machine, steps 6 and 7 are required. Otherwise, skip to step 8. Push the “Login/Logout” key. Login with the administrator user name and password. 2-114 D017/D018/D019/D020/D084/D085...
  • Page 161 HDD. This is because: - The SD Card is the only proof that the user is licensed to use the application program. - You may need to check the SD card and its data to solve a problem in the future. D017/D018/D019/D020/D084/D085 2-115...

  • Page 162: Vm Card Type F (D)

    Controller Options Rev. 06/13/2011 2.23.11 VM CARD TYPE F (D377) This option is only for D017/D018/D019/D020 models. Accessories Check the accessories and their quantities against the table below. Description Q'ty 1. VM SD Card 2. Decal Installation Switch the machine off.
  • Page 163 Firmware Name Version Firmware Number System/Copy V1.13 or later D0205331K (For D018/D020/ D084/D085 models) System/Copy V1.13 or later D0195331K (For D017/D019 models) V7.14 or later D0205334B Websys V1.09 or later D0205335B Printer V1.03 or later D0205338D IPDS V4.732 or later D0195336A If necessary, update the firmware to the version(s) listed above.
  • Page 164 2. Execute the following commands: msh> set ipds up ***If you want to stop the function. msh> set ipds down B. [Enable the IPDS option via WebImageMonitor] 1. Log in to WebImageMonitor. 2. Change the setting to enable IPDS. 2-118 D017/D018/D019/D020/D084/D085...

  • Page 165: Printer And P/S Options (Only For D017/D)

    Line up the left side of the decal with the left edged of the main power switch. ([B]: 10 mm or more) 2.23.13 PRINTER AND P/S OPTIONS (ONLY FOR D017/D019) Overview This section describes the installation of the following items:...
  • Page 166 Printer/Scanner Unit. Enhance Options There are two enhance options: Printer Enhance Option Type 3350. Updates the RPCS unit by adding PCL. Scanner Enhance Option Type 3350. Updates the RPCS unit or Printer Unit by adding the advanced scanning features. 2-120 D017/D018/D019/D020/D084/D085...

  • Page 167: Description Qty

    This is a common list for all the kits. Common Accessory Table This common accessory table lists all the items of the following units and options for the D017/D019: RPCS: RPCS Printer Unit PU: Printer Unit P/S: Printer/Scanner Unit...

  • Page 168: Keytops

    Controller Options Keytops Document Copy Printer Scanner Server RPCS Unit Printer Unit Printer/Scanner Unit Printer Enhance Unit Scanner Enhance Unit 2-122 D017/D018/D019/D020/D084/D085...
  • Page 169 Controller Options Printer, Printer/Scanner Unit Installation Turn off the main power switch and disconnect the power supply cord. Remove the application cover [A] ( x1). Remove the controller board [B] ( x3). Install the 256 MB memory [A]. D017/D018/D019/D020/D084/D085 2-123...
  • Page 170 Do SP5853 to copy the preset stamp data from the firmware to the hard disk. 10. Do SP5846-040 to copy the address book to the hard disk from the controller board. 11. Do SP5846-041 to let the user get access to the address book. 12. Reattach the application cover ( x1). 2-124 D017/D018/D019/D020/D084/D085...
  • Page 171 15. Connect the USB cable to the "USB" connection. 16. Remove the 1st, 2nd, 4th, and 5th blank key tops. The 3rd blank keytop from the top is reserved for the "Fax" keytop. Do not remove it at this time. D017/D018/D019/D020/D084/D085 2-125...

  • Page 172: Printer Enhance, Scanner Enhance Options

    It is not necessary to format the new hard disk after installation. Printer Enhance, Scanner Enhance Options Accessory Check Refer to the "Common Accessory Table" Installation The installation of the printer enhance option and scanner enhance option is done with SP5873 001 (Application Move). 2-126 D017/D018/D019/D020/D084/D085...
  • Page 173 10. Go into the User Tools mode and confirm that undo was successful. User Tools> System Settings> Administrator Tools> Firmware Version> Next 11. Turn the copier off again, then reattach the cover. Important Notes About SD Cards Here are some basic rules about moving an application to another SD card. D017/D018/D019/D020/D084/D085 2-127...
  • Page 174 3 MB DataOverwriteSecurity Unit Type I 16 MB 4 MB PostScript3 Unit Type 3350 64 MB 14.6 MB IPDS Unit Type 3350 32 MB 13.5 MB If PostScript3 is used… Move all applications to the PostScript3 SD card. 2-128 D017/D018/D019/D020/D084/D085...

  • Page 175: Preventive Maintenance

    PREVENTIVE MAINTENANCE R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...
  • Page 177 PM Tables 3. PREVENTIVE MAINTENANCE 3.1 PM TABLES See "Appendices" for the following information: PM Tables D017/D018/D019/D020/D084/D085...

  • Page 178: Main Motor Drive Gear

    Main Motor Drive Gear 3.2 MAIN MOTOR DRIVE GEAR At every EM lubricate the main motor drive gear [A] with silicone grease G501. D017/D018/D019/D020/D084/D085...

  • Page 179: Replacement And Adjustment

    REPLACEMENT AND ADJUSTMENT R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...

  • Page 181: Special Tools And Lubricants

    4.1.1 SPECIAL TOOLS Part No. Description Q'ty Availability Scanner Positioning Pins (4 Common – A0069104 pins/set) D017/D018/019/D020 A2929500 Test Chart S5S (10 pcs/set) Common - General VSSM9000 Digital Multimeter FLUKE 87 Common - General Common – A2309003 Adjustment Cam – Laser Unit D017/D018/019/D020 Common –...

  • Page 182: General Cautions

    To prevent toner leakage, never loosen or remove the screws shown in the illustration below. 4.2.2 TRANSFER ROLLER UNIT Never touch the transfer roller surface with bare hands. Take care not to scratch the transfer roller as the surface is easily damaged. D017/D018/D019/D020/D084/D085...

  • Page 183: Scanner Unit

    4.2.6 PAPER FEED Do not touch the surface of the paper feed roller. To avoid paper misfeeds, the side fences and end fences of the paper tray must be positioned correctly to align with the actual paper size. D017/D018/D019/D020/D084/D085...
  • Page 184 The toner bottle should be replaced while the main switch is on. If the optional tray, drum, and optics anti-condensation heaters have been installed, keep the copier power cord plugged in, even when the copier main switch is turned off. This keeps the heaters energized. D017/D018/D019/D020/D084/D085...

  • Page 185: Exposure Glass

    ARDF exposure glass [B] Rear scale [C] ( x 3) Exposure glass with left scale [D] Position the white marker [E] at the rear-left corner and the blue marker at the front-left corner when you reattach the ARDF exposure glass. D017/D018/D019/D020/D084/D085...

  • Page 186: Original Length/Width Sensors

    Original length sensor bracket [A] ( x 1, Original length sensors [B] (snap, x 1 each) The number of the original length sensors depends on the model; 3 for EU, 2 for others. Original width sensors [C] (snap, x 1, x1 each) D017/D018/D019/D020/D084/D085...

  • Page 187: Exposure Lamp

    4.3.3 EXPOSURE LAMP Remove: [A] Harness cover ( [B] Rear cover ( [C] Scanner rear cover ( [D] Scanner left cover ( [E] Scanner right cover ( [F] Scanner front cover ( [G] Operation panel ( [H] Support cover (Tab x1) D017/D018/D019/D020/D084/D085...
  • Page 188 Scanner Unit Remove: [A] Rear stay ( [B] Left stay ( [C] Front stay ( Disconnect the connector [A] ( x1). D017/D018/D019/D020/D084/D085...
  • Page 189 Scanner Unit Remove the pulley [A]. Hold down the snap [B] Remove the exposure lamp [C] ( Reassembling Run the cable so that there is no slack. Slide clamp [A] to adjust the cable slack. D017/D018/D019/D020/D084/D085...

  • Page 190: Scanner Motor

    Scanner Unit 4.3.4 SCANNER MOTOR Rear cover ( p.4-7 "Exposure Lamp") Scanner motor assembly [A] ( x 2, x 1, spring x 1) Scanner motor [B] ( x 2) 4-10 D017/D018/D019/D020/D084/D085...

  • Page 191: Sensor Board Unit (Sbu)

    Scanner Unit 4.3.5 SENSOR BOARD UNIT (SBU) Monochrome Scanner Unit (D017/D019) Remove: Exposure glass ( p.4-5) [A] SBU cover ( [B] Original length sensor bracket ( Remove: [A] Sensor board unit ( D017/D018/D019/D020/D084/D085 4-11...
  • Page 192 Scanner Unit Color Scanner Unit (D018/D020/D084/D085) Remove: Exposure glass ( p.4-5) [A] SBU cover ( [B] Cover ( [C] Original length sensor bracket ( Remove: [A] Sensor board unit ( x 4, x 1, x 2) 4-12 D017/D018/D019/D020/D084/D085...

  • Page 193: When Reassembling

    For more details, see Image Adjustment: Scanning. 4.3.6 EXPOSURE LAMP STABILIZER Remove: Rear cover ( p.4-7 "Exposure Lamp") Exposure lamp stabilizer [A] (Standoff x1, x 2) (Monochrome Scanner Unit (D017/D019)) -or- Exposure lamp stabilizer [1] ( x 2, x 2) (Color Scanner Unit (D018/D020/D084/D085)) D017/D018/D019/D020/D084/D085...

  • Page 194: Front Scanner Wire

    Pass the right end (with the ball) [B] through the square hole. Pass the left end (with the ring) [C] through the notch. Wind the right end counterclockwise (shown from the machine's front) five times. Wind the left end clockwise twice. 4-14 D017/D018/D019/D020/D084/D085...
  • Page 195 Insert the left end into the slit [F]. The end should go via the rear track of the left pulley [G] and the rear track of the movable pulley [H]. Hook the right end onto the front scanner wire bracket [I]. The end should go via the D017/D018/D019/D020/D084/D085 4-15...
  • Page 196 12. Install the scanner wire clamp [T]. 13. Pull out the positioning pins. Make sure the 1st and 2nd carriages move smoothly after you remove the positioning pins. Do steps 8 through 13 again if they do not. 4-16 D017/D018/D019/D020/D084/D085...

  • Page 197: Rear Scanner Wire

    This must show as a mirror image. At the front of the machine, the side of the drive pulley with the two windings must face the front of the machine. At the rear of the machine, it must face the rear. D017/D018/D019/D020/D084/D085 4-17...

  • Page 198: Touch Panel Position Adjustment

    Press Cancel. Then start from Step 2 again if the + mark does not show where the screen is touched. Press [#] OK on the screen (or press [#]) when you are finished. Touch [#] Exit on the screen to close the Self-Diagnostic menu. Save the calibration settings. 4-18 D017/D018/D019/D020/D084/D085...

  • Page 199: Caution Decal Locations

    Turn off the main power switch and disconnect the power cord before you start any of the procedures in this section. Laser beams can seriously damage your eyes. 4.4.1 CAUTION DECAL LOCATIONS The caution decal is located in the laser section as shown below. D017/D018/D019/D020/D084/D085 4-19...
  • Page 200 Laser beams can seriously damage your eyes. Remove: 500-Sheet finisher Bridge unit Optional shift tray (or 1-Bin tray) Remove: [A] Upper front cover ( x1, Hook x1) [B] Front cover (Pins x2) [C] Inner cover ( 4-20 D017/D018/D019/D020/D084/D085...
  • Page 201 Laser Unit Remove: [A] Copy tray (Hook x1) Remove: [A] Toner bottle [B] Laser unit ( D017/D018/D019/D020/D084/D085 4-21...

  • Page 202: Polygon Mirror Motor

    When you install the new polygon mirror motor, do not touch the surface of the mirror with bare hands. 4.4.4 LD UNIT Remove the laser unit ( p.4-20). Replace the LD unit [A] ( x1). Do not remove the screws [B]. Do not touch any variable resistors on the LD unit. 4-22 D017/D018/D019/D020/D084/D085...

  • Page 203: Laser Synchronization Detector

    4.4.5 LASER SYNCHRONIZATION DETECTOR Remove the laser unit ( p.4-20). Remove the heat sink [A] ( x4). Remove the laser unit cover [B] ( x3). Remove the bracket [C] ( x1). Replace the laser synchronization detector [D] ( x1). D017/D018/D019/D020/D084/D085 4-23...

  • Page 204: Photoconductor Unit (Pcu)

    4.5.1 PCU REMOVAL Open the right cover [A] and front cover [B]. Pull the PCU [D] out a small distance while you push the release lever [C], then remove the PCU. Do not touch the drum surface with bare hands. 4-24 D017/D018/D019/D020/D084/D085...

  • Page 205: Pick-Off Pawls

    Hold the pawl [A] by its sides, pull it down and slowly twist it away from the PCU. 4.5.3 OPC DRUM Remove the PCU. ( p.4-24) Front cover [A] ( Rear cover [B] ( x3, Coupling x1) Top part [C] Bottom part [D] D017/D018/D019/D020/D084/D085 4-25...
  • Page 206 Photoconductor Unit (PCU) Drum [E] (White clip x1 [F]) 4-26 D017/D018/D019/D020/D084/D085...

  • Page 207: Charge Roller, Cleaning Roller

    Make sure that the front stud of the roller assembly is put in the correct position. Install the front stud before you tighten the rear shoulder screw. Make sure that the head of the stud is put in the correct position. D017/D018/D019/D020/D084/D085 4-27...

  • Page 208: Cleaning Blade

    To prevent damage to the new cleaning blade and OPC drum, apply some toner to the edge of the new blade [B]. Install the new blade. Remove some toner from the edge of the old blade with your finger, and apply it evenly along the full length of the new blade. 4-28 D017/D018/D019/D020/D084/D085...
  • Page 209 Remove the rear screws [B] ( x2). Release the front tab [C]. Release the rear tab [D]. Separate the top [E] and bottom [F] of the development unit. Turn the gears [G] to remove the developer from the bottom half. D017/D018/D019/D020/D084/D085 4-29...
  • Page 210 11. Turn the development roller gear [I] to remove toner from around the development roller. 12. Assemble the development unit. Dispose of the used developer according to the local laws and regulations regarding the disposal of such items. 4-30 D017/D018/D019/D020/D084/D085...
  • Page 211 Be careful. Do not spill developer on the gears or sponges. If you accidentally spill developer on the gears or sponges, remove it with a magnet or the tip of a magnetized screwdriver. D017/D018/D019/D020/D084/D085 4-31...
  • Page 212 [F] Always install the lower screw first to maintain the correct gap between the rollers. Top screw ( x1) [G] Lift and lower the lever [D] to make sure that the shutter opens fully and operates smoothly. 4-32 D017/D018/D019/D020/D084/D085...

  • Page 213: After Replacement Of Pcu Components

    Check the copies. If the copies are clean (no black dots), the replacement is completed. -or- If you see black dots of toner that fell on the copies, go to the next step. Remove the PCU from the machine. D017/D018/D019/D020/D084/D085 4-33...
  • Page 214 " x11" paper is installed, make 4 copies or prints. If A3/11" x 17" paper is installed, make 2 copies or prints. To make solid black prints, use SP2902 Pattern #8. This step is not necessary if only the developer was replaced. 4-34 D017/D018/D019/D020/D084/D085...

  • Page 215: Transfer Unit

    Turn off the main power switch and disconnect the power cord before you start any of the procedures in this section. 4.6.1 TRANSFER ROLLER UNIT Open the right cover [A]. Remove the transfer roller unit [B] (Hook x1). Do not touch the transfer roller surface. D017/D018/D019/D020/D084/D085 4-35...

  • Page 216: Image Density Sensor

    Transfer Unit 4.6.2 IMAGE DENSITY SENSOR Open the right cover. Remove: [A] Transfer roller [B] Roller guide ( Remove: [A] Image density sensor ( x1). Initialize the new sensor with SP2935. 4-36 D017/D018/D019/D020/D084/D085...
  • Page 217 4.7.1 FUSING UNIT Allow time for the unit to cool before doing the following procedure. Release the duplex unit, if it has been installed, and open the right cover. Remove the fusing unit [A] ( x2). D017/D018/D019/D020/D084/D085 4-37...
  • Page 218 Fusing/Exit 4.7.2 THERMISTORS Remove the fusing unit. ( p.4-37) Remove the plates [A] ( x1 each). Replace the thermistors [B] ( x1). 4.7.3 THERMOSTATS Remove the fusing unit. ( p.4-37) Remove the fusing upper cover [A] ( x4). 4-38 D017/D018/D019/D020/D084/D085...
  • Page 219 Fusing/Exit Remove: [A] Pressure spring [B] Pressure spring [C] Ground wire ( [D] Hot roller stripper bracket ( x4). Remove: [A] Thermostat cover (Tap x2). [B] Plate ( x2 , spring washers). D017/D018/D019/D020/D084/D085 4-39...

  • Page 220: Hot Roller And Fusing Lamps

    Remove these parts: ( p.4-38 "Thermostats"). Fusing upper cover. Pressure springs. Hot roller stripper bracket. Remove the fusing lamps ( x4) and hot roller assembly [A]. Do not touch the surface of the fusing lamp with bare hands. 4-40 D017/D018/D019/D020/D084/D085...
  • Page 221 [C] must face away from the bearing/roller). Reinstallation At the rear (gear-side), attach the C-ring so that the opening [A] is 90 degrees from the D-cut sections [B] of the fusing roller. Apply enough grease at [C] so the metal surface is not visible. D017/D018/D019/D020/D084/D085 4-41...
  • Page 222 Before you install the new hot roller, peel off 3 cm (1 inch) from both ends of the protective sheet on the new roller. Do not touch the surface of the rollers. When reinstalling the fusing lamp, secure the front screws first. Be careful not to damage the surface of the hot roller. 4-42 D017/D018/D019/D020/D084/D085...

  • Page 223: Pressure Roller/Cleaning Roller

    Replace the pressure roller [A] ( x1, Bushings x2, Spring x1). Replace the cleaning roller [B]. Apply grease (Barrierta) to the inner surface of the bushing for the pressure roller. Do not touch the surface of the rollers. D017/D018/D019/D020/D084/D085 4-43...

  • Page 224: Paper Exit Sensor/Paper Overflow Sensor

    Peg x1). Remove the exit cover [B]. If the optional one-bin tray unit and/or interchange unit have been installed, remove them. Remove the cover [C]. Replace the exit sensor [D] ( x1). Replace the overflow sensor [E] ( x1). 4-44 D017/D018/D019/D020/D084/D085...
  • Page 225 4.8.1 FEED ROLLER: TRAY 1 Pull out the paper tray 1 [A]. Pull up the stopper [B]. Paper feed roller [C] Do not touch the roller surface with bare hands. After reinstalling the feed roller, reset [B] to its former position. D017/D018/D019/D020/D084/D085 4-45...

  • Page 226: Friction Pad

    Pull up the stopper [B]. Paper feed roller [C] Do not touch the roller surface with bare hands. After reinstalling the feed roller, reset the stopper [B]. 4.8.3 FRICTION PAD Pull out the paper tray. Friction pad [A] (spring x 1) 4-46 D017/D018/D019/D020/D084/D085...

  • Page 227: Paper End Sensor

    Paper Feed 4.8.4 PAPER END SENSOR Paper cassette Bracket [A] ( x 1, x 1) Paper end sensor [B] (Hook x1) D017/D018/D019/D020/D084/D085 4-47...

  • Page 228: Paper Tray Lift Motors

    4.8.5 PAPER TRAY LIFT MOTORS Remove the paper tray. Remove: [A] Connector cover ( x1) and disconnect the cable. [B] Rear cover ( x4). [C] Lower rear cover ( x4). Replace the paper lift motors [A] ( x2 each, x1 each). 4-48 D017/D018/D019/D020/D084/D085...

  • Page 229: Registration Clutch

    Remove the connector cover and the rear cover. ( p.4-48 "Paper Tray Lift Motors") Remove the duplex connector cover and lower rear cover. ( p.4-48 "Paper Tray Lift Motors") Remove the fly wheels [A] ( x1). Remove the registration clutch [B] ( x1). D017/D018/D019/D020/D084/D085 4-49...

  • Page 230: Paper Feed Clutches

    Replace the lower paper feed clutch [A] ( x 1, x 1). Upper Paper Feed Clutch Disconnect the connectors [B] for the BCU board as shown ( x15). Remove 4 screws [C] securing the BCU board bracket then swing down the BCU board bracket [D]. 4-50 D017/D018/D019/D020/D084/D085...
  • Page 231 Replace the upper paper feed clutch [F] ( x 1, x 1). 4.8.8 RELAY CLUTCHES Remove: Rear connector cover ( Rear cover ( Lower rear cover ( Remove: [A] Upper relay clutch ( [B] Lower relay clutch ( D017/D018/D019/D020/D084/D085 4-51...

  • Page 232: Upper/Lower Paper Size Sensors

    [A] Tray 1 paper size sensor bracket ( x 1) Tray paper size sensor ( x 1, Pawls x4) -or- [B] Tray 1 paper size sensor bracket ( x 1) Tray paper size sensor ( x 1, Pawls x4) 4-52 D017/D018/D019/D020/D084/D085...

  • Page 233: Registration Sensor

    Release the front link [C] from the mainframe. Remove the right cover [D]. If the duplex unit is installed: Disconnect the right hinge [A] ( Remove the connector cap [B] ( x1). Disconnect the duplex unit harness [C] ( x1). D017/D018/D019/D020/D084/D085 4-53...
  • Page 234 Paper Feed Disconnect the arm [A], then disconnect the snap hinges [B] and [C]. 10. Remove: [A] Transfer roller [B] Transfer roller guide ( 4-54 D017/D018/D019/D020/D084/D085...
  • Page 235 Paper Feed 11. Remove the guide plate [A] ( 12. Remove: [A] Registration roller ( x2, Bushings x2) [B] Registration sensor bracket ( [C] Registration sensor (Pawls x4) D017/D018/D019/D020/D084/D085 4-55...

  • Page 236: Upper, Lower Relay Sensors

    4.8.11 UPPER, LOWER RELAY SENSORS Remove: Right cover -or- Duplex unit if it is installed (See the previous section) Remove: [A] Upper cover [B] Upper relay sensor (Bracket x1, Pawls x4) [C] Lower cover [D] Lower relay sensor (Bracket x1, Pawls x4) 4-56 D017/D018/D019/D020/D084/D085...

  • Page 237: Dust Collection Bin

    [A] Front door (L-brackets x2) [B] Dust collection bin ( Tap the dust collection bin above a sheet of paper, to remove the paper dust. Use a dry cloth to clean the inside of the dust collection bin. D017/D018/D019/D020/D084/D085 4-57...

  • Page 238: Pcbs And Other Items

    SD card. Copy the address book data to an SD card from the flash ROM on the controller board with SP5846-051 if possible. Replacement Procedure Remove: [A] Controller plastic cover ( [B] FCU faceplate ( 4-58 D017/D018/D019/D020/D084/D085...
  • Page 239 Make sure that the thermal conductive sheet [C] is attached to the bracket after replacement of this procedure. Remove: [A] Upper brace [B] Lower brace [C] NVRAM x2 Remove the NVRAMs from the old board and install them on the new board. D017/D018/D019/D020/D084/D085 4-59...

  • Page 240: After Installing The Controller Board

    Put the SD card in SD card slot C2. Turn on the main switch. Do SP5824. Touch "Execute" to start to upload the NVRAM data. 10. Turn off the main switch and remove the SD card. 11. Remove the controller board ( x1). ( p.4-58) 4-60 D017/D018/D019/D020/D084/D085...
  • Page 241 Play capability. If the HDD encryption unit has been installed, the HDD encryption unit and encrypted data cannot be recovered. For details, refer to "Recovery from a Device Problem" in the installation procedure of the p.2-102 "HDD Encryption Unit". D017/D018/D019/D020/D084/D085 4-61...

  • Page 242: Bcu Board

    Remove the BCU board [A] ( x All, x6). Remove the NVRAM [B] from the old board and install it on the new board. Set the DIP switches on the new BCU board to the same settings as the old board. 4-62 D017/D018/D019/D020/D084/D085...

  • Page 243: Power Pack

    4.9.5 MAIN MOTOR Remove the rear cover. ( p.4-48 "Paper Tray Lift Motors") Swing down the BCU board bracket [A]. ( p.4-50 "Paper Feed Clutches") Remove the flywheels [B] ( x1). Replace the main motor [C] ( x3). D017/D018/D019/D020/D084/D085 4-63...
  • Page 244 Remove the optional finisher if it has been installed. Remove the application cover [A] ( x1). Remove the left cover [B] ( x6). Remove: [A] Transformer ( x1) (For the 220 V machine only) [B] PSU ( x all, x6, Standoff x1). 4-64 D017/D018/D019/D020/D084/D085...
  • Page 245 PCBs and Other Items 4.9.7 SIO Monochrome Scanner Unit (D017/D019) Remove: Rear cover ( p.4-48 "Paper Tray Lift Motors") [A] SIO bracket ( [B] SIO board ( D017/D018/D019/D020/D084/D085 4-65...
  • Page 246 PCBs and Other Items Color Scanner Unit (D018/D020/D084/D085) Remove: Rear cover ( p.4-48 "Paper Tray Lift Motors") [A] Ground wire, connector ( [B] SIO bracket ( [C] SIO board ( 4-66 D017/D018/D019/D020/D084/D085...
  • Page 247 PCBs and Other Items 4.9.8 SIU Remove: Rear cover ( p.4-48 "Paper Tray Lift Motors") [A] SIU assembly ( D017/D018/D019/D020/D084/D085 4-67...
  • Page 248 4.9.9 IPU Remove: Rear cover ( p.4-48 "Paper Tray Lift Motors") Controller board unit ( p.4-58 "Controller Board") SIO ( p.4-65) Remove: [A] FFC cover ( [B] IPU ( x4, FFC x2) Remove: [A] FFC x2 [B] IPU ( 4-68 D017/D018/D019/D020/D084/D085...
  • Page 249 Install the new HDD unit. Cycle the machine power off/on. Format the HDD with SP5832-1. Do SP5853 to copy the preset stamp data from the firmware to the hard disk. Do SP5846-52 to restore the address book data to the HDD. D017/D018/D019/D020/D084/D085 4-69...
  • Page 250 HDD unit. If the customer is using the HDD Encryption Unit, the encryption key must be restored after replacing the HDD unit. For details, see the installation procedure for the p.2-102 "HDD Encryption Unit". 4-70 D017/D018/D019/D020/D084/D085...

  • Page 251: Copy Adjustments: Printing/Scanning

    Check the side-to-side registration for each paper feed station, and adjust them using SP1-002. Tray SP mode Specification Any paper tray SP1-001-1 By-pass feed SP1-001-2 3 ± 2 mm Duplex SP1-001-3 1st paper feed SP1-002-1 2nd paper feed SP1-002-2 2 ±1.5 mm D017/D018/D019/D020/D084/D085 4-71...
  • Page 252 Copy Adjustments: Printing/Scanning Tray SP mode Specification 3rd paper feed (Optional SP1-002-3 PFU tray 1), or LCT 4th paper feed (Optional SP1-002-4 PFU tray 2) By-pass feed SP1-002-5 Duplex, side 2 SP1-002-6 A: Leading Edge Registration B: Side-to-side Registration 4-72 D017/D018/D019/D020/D084/D085...

  • Page 253: Blank Margin

    Left edge SP2-101-5 2 ± 1.5 mm Trailing edge (duplex SP2-101-7 2 ± 2 mm copy, 2nd side) Left edge (duplex copy, SP2-101-8 2 ± 1.5 mm 2nd side) Right edge (duplex SP2-101-9 2 +2.5/-1.5 mm copy, 2nd side) D017/D018/D019/D020/D084/D085 4-73...

  • Page 254: Main Scan Magnification

    Check the magnification, and adjust the magnification using SP2-909 if necessary. The specification is ± 1%. Parallelogram Image Adjustment Do the following procedure if a parallelogram is printed while adjusting the printing registration or the printing margin using a trimming area pattern. 4-74 D017/D018/D019/D020/D084/D085...
  • Page 255 Adjusts the laser unit position by turning the adjusting cam. (Refer to the above illustration for the relationship between the image and the cam rotation direction). Tighten the adjustment bracket. Print the trimming area pattern to check the image. If it is still unsatisfactory, repeat steps 4 to 8. D017/D018/D019/D020/D084/D085 4-75...

  • Page 256: Registration: Platen Mode

    Place the test chart on the exposure glass and make a copy from one of the feed stations. Check the leading edge and side-to-side registration, and adjust them using the following SP modes if necessary. SP mode Leading Edge SP4-010 Side-to-side SP4-011 A: Leading Edge Registration B: Side-to-side Registration 4-76 D017/D018/D019/D020/D084/D085...
  • Page 257 Use an S5S test chart to do the following adjustment. Place the test chart on the exposure glass and make a copy from one of the feed stations. Check the magnification ratio. Use SP4-008 (Scanner Sub Scan Magnification) to adjust if necessary. Specification: ±0.9%. D017/D018/D019/D020/D084/D085 4-77...

  • Page 258: Adf Image Adjustment

    Place the temporary test chart on the ADF and make a copy from one of the feed stations. Check the registration, and adjust using the following SP modes if necessary. SP mode Side-to-side Registration SP6-006-1 Leading Edge Registration (Simplex) SP6-006-2 Trailing Edge Blank Margin SP6-006-3 4-78 D017/D018/D019/D020/D084/D085...

  • Page 259: Sub Scan Magnification

    Place the temporary test chart on the ADF and make a copy from one of the feed stations. Check the magnification, and adjust using the following SP modes if necessary. The specification is ±1%. SP mode Sub scan magnification SP6-006-5 D017/D018/D019/D020/D084/D085 4-79...

  • Page 260: Touch Screen Calibration

    Touch a few spots on the touch panel to confirm that the marker (+) appears exactly where the screen is touched. If the + mark does not appear where the screen is touched, press Cancel and repeat from Step 2. 4-80 D017/D018/D019/D020/D084/D085...
  • Page 261 Copy Adjustments: Printing/Scanning When you are finished, press [#] OK on the screen (or press on the ten-key pad). Touch [#] Exit on the screen to close the Self-Diagnostic menu and save the calibration settings. D017/D018/D019/D020/D084/D085 4-81...

  • Page 263: System Maintenance

    SYSTEM MAINTENANCE R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew 15 ~ 16 02/08/2012 Added Disconnect Network Caution.

  • Page 265: Service Program Mode

    If you must use the printer bit switches, go into the SP mode and set SP5169 to "1". After machine servicing is completed: Change SP5169 from "1" to "0". Turn the machine off and on. Tell the administrator that you completed servicing the machine. The administrator will then set the "Service Mode Lock" to ON. D017/D018/D019/D020/D084/D085...

  • Page 266: Service Program Mode Operation

    SP mode screen, press SP Mode (highlighted) in the copy window. [4] Enter the SP code directly with the number keys if you know the SP number and then press . (SP Mode must be highlighted before you can enter the number. Just press D017/D018/D019/D020/D084/D085...

  • Page 267: Switching Between Sp Mode And Copy Mode For Test Printing

    Use the center touch-panel buttons to scroll to the number and title of the item that you want to set and press. The small entry box on the right is activated and displays the default or the current setting below. D017/D018/D019/D020/D084/D085...
  • Page 268 Press Start (q) twice, and then press SP Mode (highlighted) in the copy window to return to the SP mode display. When you are finished, press Exit twice to return to the copy window. D017/D018/D019/D020/D084/D085...

  • Page 269: Commonly Used Sp Codes And Features

    Press Start q twice. (Ignore the "Place Original" messages) to start the test print. Press SP Mode (highlighted) to return to the SP mode display. Test Pattern None Vertical Line (1dot) Horizontal Line (1dot) Vertical Line (2-dot) Horizontal Line (2-dot) Grid Pattern (1dot) D017/D018/D019/D020/D084/D085...
  • Page 270 Grayscale Vertical Grayscale Horizontal/Vertical Grayscale Grid Grayscale Horizontal White Stripe Grayscale Vertical White Stripe Grayscale Horizontal/Vertical White Stripe 100% White Coverage Trimming Area (OR Outside Data) See SP 4417 in the SP table for a different set of test patterns. D017/D018/D019/D020/D084/D085...

  • Page 271: Smc Data Lists (Sp)

    Scanner UP Mode List Touch "Execute" on the touch panel Select. "Single Face" or "Both Face", then touch "Execute" to start printing. After printing the list, press Exit twice to close the SP Mode screen and return to copy mode. D017/D018/D019/D020/D084/D085...

  • Page 272: Memory All Clear (Sp)

    Initializes all copier application settings. Initializes the fax reset time, job login ID, all TX/RX Fax application settings, local storage file numbers, and off-hook timer. Initializes the printer defaults, programs Printer application registered, the printer SP bit switches, and the D017/D018/D019/D020/D084/D085...
  • Page 273 Initializes the DCS settings. Clear UCS Settings Initializes: SP5846 (All), SP5801 15 SRM Memory Clear Initializes information in non-volatile RAM. LCS Memory Clear Initializes information in non-volatile RAM. Press Execute and turn the main switch off and back on. D017/D018/D019/D020/D084/D085...

  • Page 274: Aps Output Display (Sp)

    0's and 1's. The meaning of the display is as follows. 0 0 0 0 0 0 0 0 7 6 5 4 3 2 1 0 0 = Paper not detected, 1 = Paper detected Description Not Used Not Used Not Used 5-10 D017/D018/D019/D020/D084/D085...

  • Page 275: Nip Band Width Measurement (Sp)

    5.2 ±0.5 mm Lower 5.3 ±0.5 mm 2. Envelope feed mode (green lever down) at the default 4.7 ±0.5 mm pressure spring position If the width is out of the above specification, the pressure spring should be replaced. D017/D018/D019/D020/D084/D085 5-11...

  • Page 276: System Setting Reset

    Press and hold down and then touch "System Settings". When the message prompts you to confirm that you want to reset the system settings, press Yes. When the message tells you that the settings have been reset, press Exit. 5-12 D017/D018/D019/D020/D084/D085...

  • Page 277: Copier Setting Reset

    "Copier/Document Server Settings". When the message prompts you to confirm that you want to reset the Copier Document Server settings, press Yes. When the message tells you that the settings have been reset, press Exit. D017/D018/D019/D020/D084/D085 5-13...

  • Page 278: Service Program Mode Tables

    Copy SP together. (See "Service Program Mode Operation".) "Design or Factory Use". Do not change this value. Japan only The feature or item is for Japan only. Do not change this value. Sideways feed direction Lengthwise feed direction 5-14 D017/D018/D019/D020/D084/D085...
  • Page 279 Remove the VM card from SD card slot 2 if it is installed. Insert the SD card [B] containing the software you wish to download into SD card slot 2 (lower slot). Open the front cover. Turn on the main power. Follow the instructions on the operation panel D017/D018/D019/D020/D084/D085 5-15...
  • Page 280 If the second download fails: For the controller module, set bit 1 of DIP switch 1 on the controller board to OFF, then switch on the machine. The machine boots from the SD card. Other modules. Replace the appropriate PCB. 5-16 D017/D018/D019/D020/D084/D085...

  • Page 281: Nvram Data Upload/Download

    If the correct card for the NVRAM data is not inserted in the card slot, after you press a message will tell you that downloading cannot proceed because the card is abnormal and the execution will halt. D017/D018/D019/D020/D084/D085 5-17...

  • Page 282: User Tools

    (See ‘System Setting and Copy Setting Reset’.) 5.4.1 UP MODE INITIAL SCREEN: USER TOOLS/COUNTER DISPLAY To enter the UP mode, press User Tools/Counter. 5.4.2 SYSTEM SETTINGS In the User Tools/Counter display, press System Settings. Click a tab to display the settings. 5-18 D017/D018/D019/D020/D084/D085...

  • Page 283: Copier/Document Server Features

    Exit to return to the copy window. 5.4.4 PRINTER, FACSIMILE, SCANNER SETTINGS In the User/Tools Counter display, press Printer Settings, Facsimile, or Scanner Settings to open the appropriate screen and then click the tab to display more settings. D017/D018/D019/D020/D084/D085 5-19...
  • Page 284 Serial Number of Machine Sales Representative Telephone No. 5.4.6 COUNTER In the User/Tools Counter display, press Counter. View the settings, press Exit to return to the User Tools/Counter display, and then press Exit to return to the copy window. 5-20 D017/D018/D019/D020/D084/D085...

  • Page 285: Led And Dip Switches

    5.5.1 LEDS Controller Controller Software Number Normal Error Download LED 1 Blinking LED 2 Blinking Blinking Lit or Off Controller Software Number Normal Error Download LED 1 Off or Blinking Lit (except LED 2 Blinking downloading) or Off D017/D018/D019/D020/D084/D085 5-21...

  • Page 286: Dip Switches

    LED and DIP Switches 5.5.2 DIP SWITCHES Controller Number Boot from SD card Default: Boot from Flash ROM 2 to 4 Default: OFF DFU SW102 Destination Japan EU/ASIA 5-22 D017/D018/D019/D020/D084/D085...

  • Page 287: Using The Debug Log

    On the operation panel keypad, press then press . This switches the Save Debug Log feature on. The default setting is "0" (OFF). This feature must be switched on in order for the debug information to be saved. D017/D018/D019/D020/D084/D085 5-23...
  • Page 288 Saves data for jams. More than one event can be selected. Example 1: To Select Items 1, 2, 4 Touch the appropriate items(s). Press "ON" for each selection. This example shows "Engine SC Error" selected. 5-24 D017/D018/D019/D020/D084/D085...
  • Page 289 The following keys can be set with the corresponding numbers. (The initials in parentheses indicate the names of the modules.) 4-Digit Entries for Keys 1 to 10 Key No. Copy Printer Scanner 2222 (SCS) 2223 (SRM) 256 (IMH) 1000 (ECS) 1025 (MCS) D017/D018/D019/D020/D084/D085 5-25...
  • Page 290 SP5-859. Please keep the following important points in mind when you are doing this setting: The number entries for Keys 1 to 5 are the same for the Copy, Printer, Scanner, and Web memory modules. 5-26 D017/D018/D019/D020/D084/D085...

  • Page 291: Retrieving The Debug Log From The Hdd

    Switch the machine off and on to resume operation. The debug information for the error is saved on the hard disk so the service representatives can retrieve it on their next visit by copying it from the HDD to an SD card. D017/D018/D019/D020/D084/D085 5-27...

  • Page 292: Debug Log Codes

    SD card for the log file, the data only needs to be recorded; a new log file does not require creation. To create a new log file, execute SP5857-012 to delete the debug log data from the SD card and then execute this SP (SP5857-017 5-28 D017/D018/D019/D020/D084/D085...

  • Page 293: Troubleshooting

    TROUBLESHOOTING R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...

  • Page 295: Service Call Conditions

    Service Call Conditions 6. TROUBLESHOOTING 6.1 SERVICE CALL CONDITIONS For "Service Call Conditions" information, see "Appendices". D017/D018/D019/D020/D084/D085...

  • Page 296: Self-Diagnostic Mode At Power On

    CPU, memory, HDD, and so on. An SC code is displayed in the touch panel if the self-diagnostic program detects any malfunction or abnormal condition. D017/D018/D019/D020/D084/D085...

  • Page 297: Self-Diagnostic Test Flow Chart

    Self-Diagnostic Mode Self-Diagnostic Test Flow Chart D017/D018/D019/D020/D084/D085...

  • Page 298: Detailed Self-Diagnostic Mode

    You will see "Now Loading" on the touch-panel, and then you will see the results of the test. A report like the one below is printed every time a detailed self-diagnostic test is executed, whether errors were detected or not. D017/D018/D019/D020/D084/D085...
  • Page 299 Self-Diagnostic Mode D017/D018/D019/D020/D084/D085...

  • Page 300: Paper Feed Troubleshooting

    Before doing any adjustments with these SP codes, confirm that the correct paper size has been selected for each tray with SP codes 1912, 1913, 1914, 1915. For more details about how to do the adjustments, please refer to "SP1xxx: Feed" in Service Tables. D017/D018/D019/D020/D084/D085...
  • Page 301 Skewed Image 6.4 SKEWED IMAGE Do the following to fix a skewed image problem. D017/D018/D019/D020/D084/D085...

  • Page 302: Skewed, Trapezoid And Parallelogram Images

    The image's left and right edges are also parallel. But, all four sides are not parallel with the paper edge. Trapezoid Images Only the image's trailing edge is not parallel with the paper edge. The other 3 sides are parallel to the paper's edges. D017/D018/D019/D020/D084/D085...
  • Page 303 Image Problems D017/D018/D019/D020/D084/D085...
  • Page 304 Image Problems Parallelogram Images Like skewed images, the leading/trailing edges and left/right edges are parallel to each other. But, the leading and trailing edges are not parallel to the paper's edges. 6-10 D017/D018/D019/D020/D084/D085...

  • Page 305: Checking Images With The Trimming Pattern

    Image Problems 6.5.2 CHECKING IMAGES WITH THE TRIMMING PATTERN D017/D018/D019/D020/D084/D085 6-11...

  • Page 306: Correcting The Images

    Set an original flush against the left and rear scales and make a copy. Does the image come out as a parallelogram? Attach the Scanner Holder (a supporter that is normally attached during shipping) Do Procedure A below. 6-12 D017/D018/D019/D020/D084/D085...
  • Page 307 Remove the rear and left covers, then the left scanner cover. Check to see if there is a gap between the scanner unit holder and frame at [A]. If there is no gap, the left front section of the scanner unit is lower than the standard position. D017/D018/D019/D020/D084/D085 6-13...
  • Page 308 Attach the washer in its position with an adhesive that sets quickly. This washer will also absorb small amounts of shock. Check if the parallelogram image still appears. Procedure B Remove the ADF [A], machine rear cover, scanner left cover, and scanner rear cover. 6-14 D017/D018/D019/D020/D084/D085...
  • Page 309 Image Problems D017/D018/D019/D020/D084/D085 6-15...
  • Page 310 Add a spacer (t = 0.5 to 0.8) between the hinge bracket (mainframe) and ADF left hinge, to lift the left side of the ADF -or- Adjust the stepped height difference between the hinge bracket and scanner housing until it is within 0 ±0.3 mm. 6-16 D017/D018/D019/D020/D084/D085...

  • Page 311: Correcting Trapezoid Images

    Tighten the left fixing screw while you push up the unit's left side (until it stops). If the image is a pattern B trapezoid, do the same for the unit's right side. If the image is still printed out as a trapezoid, do Procedure 2 below. D017/D018/D019/D020/D084/D085 6-17...

  • Page 312: Correcting Parallelogram Images

    Remove the fusing unit and all the washers added in steps 1 and 2 above. Then, add washer(s) in the same way for the rear side. Recommended Washers: t = 0.5, 07080040Z or 07080040G t = 0.8, 07080050Z or 07080050G Correcting Parallelogram Images For the procedure, see "Parallelogram Image Problems". 6-18 D017/D018/D019/D020/D084/D085...

  • Page 313: Electrical Component Defects

    Sensor 1 Shorted condition properly. Open The CPU cannot determine 1st Paper Height 310-4 the paper near-end Sensor 2 Shorted condition properly. Open SC501 displays. 1st Paper Lift Sensor 306-1 Paper jam will occur during Shorted copying. D017/D018/D019/D020/D084/D085 6-19...
  • Page 314 Sensor 1 Shorted condition properly. Open The CPU cannot determine 2nd Paper Height 310-10 the paper near-end Sensor 2 Shorted condition properly. Open SC502 displays. 2nd Paper Lift Sensor 306-2 Paper jam will occur during Shorted copying. 6-20 D017/D018/D019/D020/D084/D085...
  • Page 315 APS 223-13 Length and ARE do not function Shorted correctly. "Open Cover" is displayed Open even the cover is closed. Bridge Open Sensor 701-3 "Open Cover" is not (Paper Exit) Shorted displayed even the cover is open. D017/D018/D019/D020/D084/D085 6-21...
  • Page 316 The Cover Open indicator is Shorted lit even if the right upper cover is closed. The Paper Jam indicator will Open light whenever a copy is made. Exit Sensor 703-4 The Paper Jam indicator Shorted lights even if there is no paper. 6-22 D017/D018/D019/D020/D084/D085...
  • Page 317 The Paper End indicator Open lights even if paper is placed in the 1st paper tray. Paper End Sensor 860-3 The Paper End indicator (Bypass) does not light even if there Shorted is no paper in the 1st paper tray. D017/D018/D019/D020/D084/D085 6-23...
  • Page 318 703-1 condition exist. Sensor The paper overflow Shorted message is displayed. LED does not light even if Open paper is in 1-bin tray. Paper Present Sensor 330-1 LED lights even if paper is Shorted not in 1-bin tray. 6-24 D017/D018/D019/D020/D084/D085...
  • Page 319 702-1 The Paper Jam indicator Shorted lights even if there is no paper. Open SC120 is displayed. The CPU does not detect Scanner HP Sensor 228-1 the scanner home position Shorted and the scanner motor does not stop. D017/D018/D019/D020/D084/D085 6-25...
  • Page 320 The Paper Jam indicator Shorted lights even if there is no paper. An SC condition occurs only when a new PCU is being installed in the machine. During copying, if the ID sensor fails, the image density will be changed. 6-26 D017/D018/D019/D020/D084/D085...
  • Page 321 The Cover Open indicator is not lit Open even if the right lower cover is Right Lower opened. 321-1 Cover Switch The Cover Open indicator is lit even Shorted if the right lower cover is closed. D017/D018/D019/D020/D084/D085 6-27...

  • Page 322: Blown Fuse Conditions

    Open" and SC indicators light. The touch panel does not turn on, 6.3 A/125 V 6.3 A/250V and all motors (except scanner motor) do not rotate. 5 A/250 V 5 A/250 V No response 5 A/250 V 5 A/250 V No response 6-28 D017/D018/D019/D020/D084/D085...

  • Page 323: Energy Saving

    ENERGY SAVING R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...

  • Page 325: Energy Saver Modes

    If the timers are changed, then the energy saved will be different. For example, if the timers are all set to 240 min., the grey area will disappear, and no energy is saved before 240 min. expires. D017/D018/D019/D020/D084/D085...

  • Page 326: Return To Stand-By Mode

    240 minutes has expired after the last job. This means that after the customer has finished using the machine for the day, energy will be consumed that could otherwise be saved. If you change the settings, the energy consumed can be measured using SP8941, as explained below. D017/D018/D019/D020/D084/D085...

  • Page 327: Energy Save Effectiveness

    Find the amount of time spent in each mode (subtract the earlier measurement from the later measurement). Multiply this by the power consumption spec for each mode. Convert the result to kWh (kilowatt hours) Here is an example calculation. D017/D018/D019/D020/D084/D085...
  • Page 328 508776. 520377. mode Off mode Time 11601.0 81207.0 Total Time of Data: d (min.) 17506.0 Total Time of Data: d/60min. (Hour) 291.76 Total Power Consumption of Data: e (Wmin.) 1602613.60 Total Power Consumption of Data: e /60min./1000W (KWH) 26.71 D017/D018/D019/D020/D084/D085...

  • Page 329: Effectiveness Of Duplex/Combine Function

    Duplexing and the combine functions reduce the amount of paper used. This means that less energy overall is used for paper production, which improves the environment. 1. Duplex: Reduce paper volume in half! 2. Combine mode: Reduce paper volume in half! D017/D018/D019/D020/D084/D085...

  • Page 330: Duplex + Combine

    For one duplex page, the duplex counter goes up by 1. For a duplex job of a three-page original, the duplex counter will only increase by 1, even though two sheets are used. D017 Series Total counter: SP 8581-001 Duplex counter: SP 8411-001...
  • Page 331 If combine mode is used, the total and duplex counters work in the same way as explained previously. The following table shows paper savings and how the counters increase for some simple examples of duplex/combine jobs. 2 in 1 mode: Simplex Sheet Duplex Paper Total counter Duplex counter Originals used Sheets used Saved SP8501-001 SP8421-004 D017/D018/D019/D020/D084/D085...
  • Page 332 Paper Save Duplex + 2 in 1 mode: Simplex Sheet Duplex Paper Total counter Duplex counter Originals used Sheets used SP8501-001 SP8421-005 Saved D017/D018/D019/D020/D084/D085...
  • Page 333 D017/D018/D019/D020/D084/D085 SERVICE MANUAL APPENDICES...
  • Page 335 D017/D018/D019/D020/D084/D085 APPENDICES TABLE OF CONTENTS APPENDIX: GENERAL SPECIFICATIONS .........1-1     SPECIFICATIONS ..................1-1     1.1.1 MAIN MACHINE ................1-1     1.1.2 PRINTER CONTROLLER (GENERAL) ..........1-5     1.1.3 SCANNER SPECIFICATIONS ............1-6     1.1.4 SOFTWARE ACCESSORIES ............1-7  ...
  • Page 336 SYSTEM SP TABLES-8 ................. 4-177     4.8.1 SP8XXX: DATA LOG 2 ..............4-177     PRINTER SERVICE TABLES ..............4-228     4.9.1 PRINTER SP TABLES ..............4-228     4.10 SCANNER SERVICE TABLES ............4-236     D017/D018/D019/D020/D084/D085 SM Appendix...
  • Page 338 APPENDIX: GENERAL SPECIFICATIONS APPENDIX 1 GENERAL SPECIFICATIONS REVISION HISTORY Page Date Added/Updated/New None...

  • Page 340: Main

    Tray 1: 60 to 105 g/m Tray 2: 52 to 157 g/m Paper Weight Bypass: 52 to 157 g/m Duplex: 60 to 105 g/m D017/D018: 25 cpm (A4 LEF/Letter LEF) Copy Speed D084: 28 cpm (A4 LEF/Letter LEF) D019/D020/D085: 33 cpm (A4 LEF/Letter LEF) Resolution...
  • Page 341 Specifications 1st Copy Print Time 4.5 sec. (A4/LT LEF, Tray 1) Basic (D017/D018/D019/D020): Less than 14 sec Basic (D084/D085): less than 23 sec. Operation Key: Less than 10.4 sec. Warm-up Time LCD on: Less than 3 sec. Standby: Less than 6 sec.
  • Page 342 (33.8 x 25.7 in.) 1165 x 653 x 1100 mm Full System All Options (48.9 x 25.7 x 43.3 in.) No Duplexer Less than 60 kg (132 lb) Weight With Duplexer Less than 65 kg (143 lb) SM Appendix D017/D018/D019/D020/D084/D085...
  • Page 343 Specifications Noise Emission (Sound Power Level): 40 db (D017/D018/D84) Stand-by (Mainframe only): 42.9 (D019/D020/D085) 64.8 db (D017/D018) Operating (Mainframe only): 65.8 db (D084) 67.6 db (D019/D020/D085) The above measurements were made in accordance with ISO 7779. Full System: Mainframe + ADF + 1-bin Sorter + Paper Tray Unit + Duplex Unit +...
  • Page 344 Specifications 1.1.2 PRINTER CONTROLLER (GENERAL) D017/D018: Maximum 25 ppm (A4/LT LEF) Printing D084: Maximum 28 ppm (A4/LT LEF) Speed D019/D020/D085: Maximum 33 ppm (A4/LT LEF) PCLXL/PCL5e PostScript 3 Printer RPCS (Refined Printing Command Stream - an original Ricoh PDL) Languages...

  • Page 345: Scanner Specifications

    Specifications 1.1.3 SCANNER SPECIFICATIONS Standard Scanner Main scan/Sub scan 600 dpi Resolution: 52 ipm (D017/D019)/ 50 ipm (D084), E-mail/Scan-to-Folder/Network Delivery Scanner (A4 LEF, Text 200 dpi, MH Compression) Scanning Speed 25 (D018)/ 29 (D084)/ 32 (D020/D085) ipm, E-mail/Scan-to-Folder/Network Delivery Scanner (A4 LEF, Text...

  • Page 346: Software Accessories

    Windows NT 4.0 printer driver for the PowerPC, Alpha, or MIPS platforms. The PS3 drivers are all genuine AdobePS drivers, except for Windows 2000/XP/Server 2003/Vista, which uses Microsoft PS. A PPD file for each operating system is provided with the driver. SM Appendix D017/D018/D019/D020/D084/D085...
  • Page 347 LAN-Fax driver, NT4, 2000/XP) Address Book, and LAN-Fax Cover Sheet Editor. This software provides several convenient PS Utility for Mac functions for printing from Macintosh clients. Acrobat Reader A utility that allows reading PDF files. D017/D018/D019/D020/D084/D085 SM Appendix...
  • Page 348 Macintosh clients. Acrobat Reader A utility that allows reading PDF files. Scanner The scanner driver and utility software are provided on one CD-ROM. Scanner Driver Network Twain Driver for Win95/98/Me/NT4/2000/XP/Server 2003/Vista Scanner Utilities DeskTopBinder Lite for 2000/XP/Server 2003 SM Appendix D017/D018/D019/D020/D084/D085...

  • Page 349: Ardf (D366)

    DC 24V, 5V from the scanner unit Power Consumption: 50 W or less Dimensions (W × D × H) : 550 mm x 491 mm x 120 mm (21.7" x 19.3" x 4.7") Weight: 10 kg (22 lb) D017/D018/D019/D020/D084/D085 1-10 SM Appendix...
  • Page 350 Tray Capacity: 50 sheets (80 g/m2, 20 lb) Paper Feed System: Friction Pad Paper Feed Power Source: DC 24 V, 5 V Weight: 3 kg Size (W x D x H): 430 x 110 x 240 mm SM Appendix 1-11 D017/D018/D019/D020/D084/D085...
  • Page 351 125 sheets (80 g/m , 20 lb) Power Source: DC 5 V, 24 V (from copier) Power Consumption: 15 W Weight: 4 kg Size (W x D x H): 470 mm x 550 mm x 110 mm D017/D018/D019/D020/D084/D085 1-12 SM Appendix...
  • Page 352 , 20 lbs.): A4 or smaller Power Source: DC 5 V, 24 V (from copier) Power Consumption: 17 W Weight: 1.1 kg Size (W x D x H): 530 mm x 410 mm x 120 mm SM Appendix 1-13 D017/D018/D019/D020/D084/D085...

  • Page 353: Paper Feed Unit (D331)

    28 W (Copying/printing) 23 W (Optional Tray Max: Heater On) Power Consumption: 17 W (Copying/printing) 15 W (Optional Tray Average: Heater On) Weight: 25 kg (55 lb) Size (W x D x H): 550 mm x 520 mm x 271 mm D017/D018/D019/D020/D084/D085 1-14 SM Appendix...

  • Page 354: Lct (B391)

    DC 24 V, 5 V (from copier/printer) Power Consumption: 50 W (Max.)/30 W (Ave.) Weight: 25 kg (55 lb) Size (W x D x H): 580 mm x 620 mm x 260 mm (22.8" x 24.4" x 10.2") SM Appendix 1-15 D017/D018/D019/D020/D084/D085...
  • Page 355 30 sheets: B4, LG and larger Size A3 SEF to B5 SEF (can be mixed if same width) Stack Thickness 64g/m (45 K) to 157 g/m (135 K) Front/Oblique: 1, Front/Parallel: 1 Stapling Positions Rear/Oblique: 1, Rear/Parallel: 1, 2 locations D017/D018/D019/D020/D084/D085 1-16 SM Appendix...
  • Page 356 Jogging Precision 2 to 30 Sheets 2 mm 31 to 50 Sheets 3 mm Dimensions (w x d x h) 396 x 551 x 276 mm (15.6 x 21.7 x 10.9 in.) Weight 12 kg (26.4 lb) SM Appendix 1-17 D017/D018/D019/D020/D084/D085...
  • Page 357 Paper Weight: 60 to 157 g/m (16 to 42 lb) 250 sheets (A4 LEF/8.5" x 11" SEF or smaller) Paper Capacity: 50 sheets (A4, 8.5" x 11" or smaller) 30 sheets (B4, 8.5" x 14" or larger) D017/D018/D019/D020/D084/D085 1-18 SM Appendix...
  • Page 358 Power Source: DC 24 V, 5 V (from the copier/printer) Power Consumption: 50 W Weight: 25 kg (55.2 lbs) Dimensions (W x D x H): 527 x 520 x 790 mm (20.8" x 20.5" x 31.1") SM Appendix 1-19 D017/D018/D019/D020/D084/D085...
  • Page 359 52 to 105 g/m (14 to 28 lb) (Proof tray) Punch mode: Paper Weight: 52 to 163 g/m (14 to 43 lb) Staple mode: 64 to 90 g/m (17 to 24 lb) Label/Thick paper/OHP cannot be stapled D017/D018/D019/D020/D084/D085 1-20 SM Appendix...
  • Page 360 60 W Dimensions (W x D x H): 535 mm x 600 mm x 930 mm (21.1" x 23.6" x 36.6") Without punch unit: 48 kg (105.8 lb) Weight With punch unit: 50 Kg (110.3 lb) SM Appendix 1-21 D017/D018/D019/D020/D084/D085...

  • Page 361: Interface Options

    200 m (219 yd.) rates 2 Mbps 270 m (295 yd.) 1 Mbps 400 m (437 yd.) Network protocols TCP/IP, Apple Talk, NetBEUI, IPX/SPX, SMB 2.4GHz (divided over 14 channels, 2400 to 2497 MHz for each Bandwidth channel) D017/D018/D019/D020/D084/D085 1-22 SM Appendix...
  • Page 362 Based on Bluetooth V1.1 Specifications Data Transfer Speed 1 Mbps Hard Copy Cable Replacement Profile (HCRP), Serial Port Profile Profile (SPP), BIP Distance Between 10 m (The maximum distance when using outdoors, otherwise Devices depends on the office environment.) SM Appendix 1-23 D017/D018/D019/D020/D084/D085...
  • Page 364 APPENDIX: PM TABLES APPENDIX 2 PM TABLES REVISION HISTORY Page Date Added/Updated/New None...
  • Page 366 Scanner Guide Rails Do not use alcohol. Replace the platen sheet, if Platen Sheet Cover necessary. Dry cloth or alcohol Exposure Glass Dry cloth or alcohol Toner Shield Glass Optics cloth APS Sensor Dry cloth or blower brush SM Appendix D017/D018/D019/D020/D084/D085...
  • Page 367 PCU counter. Pick-off Pawls Developer 120K 240K 360K NOTE Paper Feed Registration Rollers Clean with water Paper Feed Roller Clean with water Friction Pad Dry cloth Paper Feed Guides Clean with alcohol. Relay Rollers Clean with water. D017/D018/D019/D020/D084/D085 SM Appendix...
  • Page 368 Bushings Hot Roller Strippers Hot Roller and Grease Barrierta JFE5 5/2 Pressure Roller (A0289300) Bushings Paper Exit Guide Clean with water or alcohol. Ribs Others Main Motor Drive Silicone Grease G501 (see Gear ‘Main Motor Drive Gear’) SM Appendix D017/D018/D019/D020/D084/D085...
  • Page 369 ARDF (PM interval is measured in originals.) Pick-up Roller Clean with water Feed Belt Clean with water Separation Roller Clean with water Stamp Replace if necessary ADF Exposure Glass Clean with alcohol White Plate Clean with alcohol Platen Sheet Clean with alcohol D017/D018/D019/D020/D084/D085 SM Appendix...
  • Page 370 Replace if necessary LCT (B391) 120K 240K 360K NOTE Paper Feed Roller Pick-up Roller Separation Roller Transport Rollers Clean with water Bottom Plate Pad Clean with water Relay Clutch Replace if necessary Paper Feed Clutch Replace if necessary SM Appendix D017/D018/D019/D020/D084/D085...

  • Page 371: Sr790 (B408)

    Clean with a dry cloth Sensors Blower brush Jogger Fences Replace if necessary. Booklet Finisher SR3000 (B793) 120K 240K 360K NOTE 1,000-sheet Booklet Finisher Rollers Damp cloth Discharge Brush Dry cloth Sensors Blower brush Punch Kit Punch Chads Discard chads. D017/D018/D019/D020/D084/D085 SM Appendix...

  • Page 372: Finisher Sr3050 (D372)

    500-sheet Finisher Rollers Damp cloth Discharge Brush Dry cloth Sensors Blower brush 1 Bin Tray BN3030 (D367) 150K 300K 450K NOTE 1-bin tray unit Rollers Dry or damp cloth Copy Tray Dry or damp cloth Sensors Blower brush SM Appendix D017/D018/D019/D020/D084/D085...

  • Page 374: Appendix: Service Call Conditions

    APPENDIX: SERVICE CALL CONDITIONS APPENDIX 3 SERVICE CALL CONDITIONS REVISION HISTORY Page Date Added/Updated/New None...
  • Page 376 The machine will reboot automatically after approximately 30 seconds. The operator can wait until the machine reboots automatically or touch “Reset” on the screen to reset the machine immediately and go back to the copy screen. If the operator does not touch “Reset” SM Appendix D017/D018/D019/D020/D084/D085...

  • Page 377: Sc Code Descriptions

    ) lights or flashes while the platen cover or ARDF is open, while the main machine is communicating with a fax machine or the network server, or while the machine is accessing the hard disk or memory for reading or writing data. D017/D018/D019/D020/D084/D085 SM Appendix...
  • Page 378 Spurious electrical noise on power supply line Exposure lamp connection loose, broken, defective Exposure lamp defective Lamp stabilizer connection, loose, broken, defective Lamp stabilizer defective High voltage power supply harness loose, broken, defective SBU defective BCU defective SIO defective SM Appendix D017/D018/D019/D020/D084/D085...
  • Page 379 Scanner motor drive board defective Scanner HP sensor defective BCU defective Black level correction error Harnesses at the SBU, IPU, BCU loose, broken, defective. SBU defective Black level correction could not be set IPU defective properly during automatic adjustment. BCU defective D017/D018/D019/D020/D084/D085 SM Appendix...
  • Page 380 Spurious electrical noise on power supply line White plate dirty or missing Anti-condensation heater (option) in scanner unit not operating Harness connection at SBU, iPU, BCU, SIO, loose, broken, defective SBU defective IPU defective BCU defective SIO Defective SM Appendix D017/D018/D019/D020/D084/D085...
  • Page 381 SBU board defective IPU Error Harness between SBU and The self-diagnostic test detected an IPU loose or broken error at the IPU at power on, or after IPU defective the machine returned from energy SBU defective save mode. D017/D018/D019/D020/D084/D085 SM Appendix...
  • Page 382 LD broken. was not output for two sec. after LDB Laser synchronization unit turned on with the polygon motor detection board defective rotating normally. LDB unit defective IPU defective SM Appendix D017/D018/D019/D020/D084/D085...
  • Page 383 LD unit. LD unit defective BCU defective Charge level output error HVPS (High Voltage Power The PWM output level was detected Supply) board harness loose, higher than 50% after 10 consecutive broken. samplings. PCU connection loose or broken D017/D018/D019/D020/D084/D085 SM Appendix...
  • Page 384 Vsg = 5V PWM = 0 (LED current drop) ID sensor dirty or defective ID sensor harness disconnected, or connector damaged BCU board defective High voltage power supply board (power pack) defective SM Appendix D017/D018/D019/D020/D084/D085...
  • Page 385 ID sensor dirty or defective For more details about the ID sensor harness disconnected, or cause of the problem, connector damaged please refer to SC350 to BCU defective 354 above. High voltage power supply board (power pack) defective D017/D018/D019/D020/D084/D085 3-10 SM Appendix...
  • Page 386 (the drum and TD sensor harness loose, broken development roller did not ID sensor defective start rotating). TD sensor defective B PCU error (South Korea only) Illegal PCU unit. Install the correct type of PCU. SM Appendix 3-11 D017/D018/D019/D020/D084/D085...
  • Page 387 High voltage supply board A separation bias leak signal was defective detected. Discharge plate defective B Toner supply motor leak error More than 1 ampere supplied to the toner supply motor for longer than 200 Toner supply motor defective D017/D018/D019/D020/D084/D085 3-12 SM Appendix...
  • Page 388 1.5 and caused an overload. s or the lock signal is not Paper tray motor connection loose, detected for more than 1.0 disconnected, or damaged s during rotation. Paper tray motor defective SM Appendix 3-13 D017/D018/D019/D020/D084/D085...
  • Page 389 An obstruction (jammed paper, paper scraps, etc.) has jammed the tray lift motor Tray lift motor defective Poor connection of the tray lift motor Lower limit sensor disconnected or defective Obstruction that causes overload on the drive mechanism. D017/D018/D019/D020/D084/D085 3-14 SM Appendix...
  • Page 390 BCU board defective circuit in the BCU board. Fusing thermistor defective The power was interrupted for more Power supply voltage unstable than 0.3 sec. SM Appendix 3-15 D017/D018/D019/D020/D084/D085...
  • Page 391 The fusing temperature did not reach out of position the standby temperature within 20 sec. Fusing lamp disconnected at the center of the hot roller after the Thermistor defective main switch turned on. Fusing lamp defective D017/D018/D019/D020/D084/D085 3-16 SM Appendix...
  • Page 392 10 sec. without the hot Center hot roller thermistor roller rotating. defective B Zero cross waveform signal error The waveform of the zero cross signal Electrical noise on the power was detected out of range. supply line SM Appendix 3-17 D017/D018/D019/D020/D084/D085...
  • Page 393 IPU and IPU defective External noise B Communication timeout between BCU and finisher Finisher serial cable connection loose, A break (LOW) signal broken was received from the BCU defective finisher. Finisher main board defective External noise D017/D018/D019/D020/D084/D085 3-18 SM Appendix...
  • Page 394 RAM is low. Counter device defective Key/card counter device error 4 After installation of the device a Device control board defective message alerts user to a battery Device control board backup voltage abnormal error. battery defective SM Appendix 3-19 D017/D018/D019/D020/D084/D085...
  • Page 395 User Setting file. Tool "IDissuer.exe". Engine-Controller Communication Error: Non-Response There was no response to a frame sent Turn the machine power from the controller board to the engine. off/on. D017/D018/D019/D020/D084/D085 3-20 SM Appendix...
  • Page 396 -005 - Same as -001 Consult with the user's local telephone company. Incorrect network setting Both the NIC and Cumin-M are activated at the same time. -011 - Same as -001 Disable the NIC with SP5985-1. SM Appendix 3-21 D017/D018/D019/D020/D084/D085...
  • Page 397 EEPROM installed incorrectly The machine failed to detect a match EEPROM defective. Turn the between the read/write data for the machine power off/on after EEPROM on the BCU after 3 attempts. replacing the EEPROM. BCU defective. D017/D018/D019/D020/D084/D085 3-22 SM Appendix...
  • Page 398 Jogger motor drive is obstructed (jammed paper, The jogger fence paper scraps, etc.) motor in the finisher The motor harness loose or broken is not operating. Jogger fence HP sensor dirty, loose, defective Jogger fence motor defective SM Appendix 3-23 D017/D018/D019/D020/D084/D085...
  • Page 399 Stack feed-out motor harness loose, the prescribed time after the broken stack feed-out motor turned Stack feed-out HP sensor harness loose, broken Stack feed-out motor defective Stack feed-out HP sensor defective D017/D018/D019/D020/D084/D085 3-24 SM Appendix...
  • Page 400 Stapler or motor drive is blocked by obstruction Motor harness loose or broken The stapler movement motor in the 1000-sheet finisher is Stapler HP sensor harness loose, not operating. broken Motor defective Stapler HP sensor defective SM Appendix 3-25 D017/D018/D019/D020/D084/D085...
  • Page 401 Stack height sensor defective B Stack pressure solenoid error Solenoid harness loose, broken Solenoid obstructed The stack pressure solenoid Stack height sensor dirty, harness loose, in the finisher is not broke operating. Solenoid defective Stack height sensor defective D017/D018/D019/D020/D084/D085 3-26 SM Appendix...
  • Page 402 The punch unit moved but it was not detected at loose, broken the home position within the prescribed time. The Motor drive 1st detection failure issues a jam error, and the obstructed 2nd failure issues this SC code. Motor defective SM Appendix 3-27 D017/D018/D019/D020/D084/D085...
  • Page 403 2nd failure issues this SC code. Motor defective B Bridge unit error Poor connection between the finisher and mainframe The machine can communicate with Bridge unit harness damaged the finisher but not the bridge unit. or defective Bridge unit defective D017/D018/D019/D020/D084/D085 3-28 SM Appendix...
  • Page 404 Bridge unit defective B Finisher unit error Poor connection between the finisher and mainframe The machine cannot communicate Finisher harness damaged or with the bridge unit but not the finisher. defective Finisher unit defective SM Appendix 3-29 D017/D018/D019/D020/D084/D085...
  • Page 405 Defective upper limit switch The upper limit switch is pushed due to 1. Check the harness. tray lift error or some problems. 2. Check for blockage around the upper limit switch. 3. Replace the upper limit switch. D017/D018/D019/D020/D084/D085 3-30 SM Appendix...
  • Page 406 2. Check for blockages in the message, and the 2nd failure issues front jogger motor mechanism. this SC code. 3. Replace the front jogger HP sensor. 4. Replace the front jogger motor. 5. Replace the finisher main board. SM Appendix 3-31 D017/D018/D019/D020/D084/D085...
  • Page 407 2. Check for blockages in the message, and the 2nd failure issues rear jogger motor drive this SC code. mechanism. 3. Replace the rear jogger fence HP sensor. 4. Replace the rear jogger fence motor. 5. Replace the finisher main board. D017/D018/D019/D020/D084/D085 3-32 SM Appendix...
  • Page 408 The 1st detection failure causes a jam 3. Replace the stack feed-out HP error, and the 2nd failure causes this sensor. SC code. 4. Replace the stack feed-out motor. 5. Replace the main board. SM Appendix 3-33 D017/D018/D019/D020/D084/D085...
  • Page 409 "OFF"/"ON" position 2. Replace the HP sensor and/or for 0.6 seconds. stapler motor The stapler HP sensor does not detect 3. Replace the finisher main "ON" when a stapling job is board. commanded or the stapler moves. D017/D018/D019/D020/D084/D085 3-34 SM Appendix...
  • Page 410 1. Check the connection of the from the "OFF" position for 5.5 stapler movement motor. seconds. 2. Check the connection of the stapler home position sensor. 3. Replace the stapler home position sensor. 4. Replace the stapler movement motor. SM Appendix 3-35 D017/D018/D019/D020/D084/D085...
  • Page 411 Check or replace the solenoid harness. Check for blockages in the stack pressure mechanism. Replace the stack height sensor. D Energy saver I/O sub system error Energy saver sub system is not Controller board defective operating correctly. D017/D018/D019/D020/D084/D085 3-36 SM Appendix...
  • Page 412 The error code is not displayed on the operation panel. Self-diagnostics error: CPU Defective ASIC Defective devices in which ASIC detects cut-in. Damaged boot monitor program or Cut-in in ASIC occurs. self-diagnostic program Replace the controller board. Reinstall the boot monitor or self-diagnostic program. SM Appendix 3-37 D017/D018/D019/D020/D084/D085...
  • Page 413 Reinstall the controller system firmware. Replace the RAM-DIMM. Replace the controller board. Video bridge device (ASIC) error 1 The CPU does not detect the video bridge device. [50A1] Defective I/F between the video bridge device and controller Replace the controller. D017/D018/D019/D020/D084/D085 3-38 SM Appendix...
  • Page 414 When the main switch is turned on or starting the self-diagnostic, the HDD stays busy for the specified time or more. Loose connection Defective HDD Defective controller Check that the HDD is correctly connected to the controller. Replace the HDD. Replace the controller. SM Appendix 3-39 D017/D018/D019/D020/D084/D085...
  • Page 415 The controller cannot recognize the standard NVRAM installed or detects that the NVRAM is defective. Loose connection Defective standard NVRAM Defective controller [1401] Check the standard NVRAM is firmly inserted into the socket. Replace the NVRAM. Replace the controller D017/D018/D019/D020/D084/D085 3-40 SM Appendix...
  • Page 416 Verification error Error detected during a write/verify check for the standard RAM (SDRAM DIMM). Loose connection [0201] Defective SDRAM DIMM Defective controller Turn the main switch off and on. Replace the SDRAM DIMM. Replace the controller. SM Appendix 3-41 D017/D018/D019/D020/D084/D085...
  • Page 417 Memory structure data error The memory structure data error for the optional RAM (SDRAM DIMM) is detected when the self-diagnostic is executed. [0302] Defective RAM DIMM Defective SPD ROM on RAM DIMM Defective 12C bus Replace the RAM DIMM. D017/D018/D019/D020/D084/D085 3-42 SM Appendix...
  • Page 418 Could not initialize or read the bus connection. [50B1] Check for loose connections at the mother board. Replace the IPU. Value of the SSCG register is incorrect. [50B2] Check for loose connections at the mother board. Replace the IPU. SM Appendix 3-43 D017/D018/D019/D020/D084/D085...
  • Page 419 Self-diagnostic Error: Clock Generator A verify error occurred when setting data was read from the clock generator via the I2C bus. Defective clock generator [2701] Defective I2C bus Defective I2C port on the CPU Replace the controller board. D017/D018/D019/D020/D084/D085 3-44 SM Appendix...
  • Page 420 This is a self-diagnostic error. The device ID of the on-board Replace the controller board USB flash ROM was not recognized. D IEEE 1394 I/F Abnormal IEEE1394 interface board IEEE1394 interface error. defective Controller board defective SM Appendix 3-45 D017/D018/D019/D020/D084/D085...
  • Page 421 (802.11b/Bluetooth) itself cannot be operation. accessed while the machine is operating D Wireless LAN board error 3 Wireless LAN board defective An error was detected for the wireless Wireless board connection not LAN board (802.11b or Bluetooth). tight D017/D018/D019/D020/D084/D085 3-46 SM Appendix...
  • Page 422 If the error reoccurs, replace the controller board 2 A NVRAM read/write error Replace the NVRAM Turn the machine power off/on 30 A NVRAM error If the error reoccurs, replace the controller board 31 A See SC991 SM Appendix 3-47 D017/D018/D019/D020/D084/D085...
  • Page 423 B HDD error 2 Cable between HDC and HDD loose or The HDD did not enter the defective ready status within 30 sec. HDD power connector loose or defective after power on. HDD defective Replace the controller board D017/D018/D019/D020/D084/D085 3-48 SM Appendix...
  • Page 424 Replace the HDD. B HDD error 3 Startup without HD data lead. Data Format the HDD stored on the hard disk is not read HDD defective correctly, due to a bad sector on the Controller board defective SM Appendix 3-49 D017/D018/D019/D020/D084/D085...
  • Page 425 SD card not inserted correctly SD card defective An error occurred while an SD card Controller board defective was used. Note: If you want to try to reformat the SD card, use SD Formatter Ver 1.1. D017/D018/D019/D020/D084/D085 3-50 SM Appendix...
  • Page 426 Install the Data Overwrite Note: The source of this error is the Security Unit again. For more, Data Overwrite Security Unit D362 see "Installation". running from an SD card. HDD defective SM Appendix 3-51 D017/D018/D019/D020/D084/D085...
  • Page 427 Security Unit (D362) is installed card and activated. SD card defective TPM electronic recognition error The main machine firmware failed to recognize Replace the TPM because USB flash is not operating or a controller board system module was updated incorrectly. D017/D018/D019/D020/D084/D085 3-52 SM Appendix...
  • Page 428 An internal application error was Software defective detected and operation cannot Insufficient memory continue. Printer error 2 When the application started, the necessary font was not on the SD Font not on the SD card card. SM Appendix 3-53 D017/D018/D019/D020/D084/D085...
  • Page 429 D Unexpected Software Error Software encountered an unexpected Software defective operation not defined under any SC An error undetectable by any code. other SC code occurred D017/D018/D019/D020/D084/D085 3-54 SM Appendix...
  • Page 430 Software problem: check the setting of SP5875-001. If the setting is set to "1 (OFF)", change it to "0 (OFF)". Check if the RAM-DIMM and ROM-DIMM are correctly connected. Reinstall the controller system firmware. Replace the controller. SM Appendix 3-55 D017/D018/D019/D020/D084/D085...
  • Page 431 SMC - Logging (SP5-990-004) Printer driver settings used when the problem occurs All data displayed on the screen (SC code, error code, and program address where the problem is logged.) Image file which causes the problem, if possible D017/D018/D019/D020/D084/D085 3-56 SM Appendix...

  • Page 432: Appendix: Service Program Mode Tables

    APPENDIX: SERVICE PROGRAM MODE TABLES APPENDIX 4 SERVICE PROGRAM MODES REVISION HISTORY Page Date Added/Updated/New 1/25/2011 Bit Switch 1001-006...
  • Page 434 + and – before Tray 4 (Optional PFU entering the value. The specification is 2 ± 1.5 Tray 2) mm. See "Replacement and Adjustment - Copy 5 By-pass Adjustment" for details. 6 Duplex Side 2 SM Appendix D017/D018/D019/D020/D084/D085...

  • Page 435: System Sp Tables-1

    [0 = Off / 1 = On / 2 = Off plus machine temperature check] Switch on if fusing on the 1st and 2nd copies is incomplete (this may occur if the room is cold.) Fusing Temperature Control DFU [0 to 1/1/1] 1104 0: Hysterysis Control 1: Normal Control D017/D018/D019/D020/D084/D085 SM Appendix...
  • Page 436 After Warming-up - No. of has warmed up. This SP selects the Pages number of pages made at this temperature. See Detailed Section Descriptions – Fusing for more details. [0 to 10 / 3 / 1 page/step] SM Appendix D017/D018/D019/D020/D084/D085...
  • Page 437 If this is "1 (3 s)", the power supply fluctuation caused by the fusing lamp 1108* turning on is less often. [0 = 1 s / 1 = 2 s] Default: 0 = N. America, Taiwan, 1 = Europe/Asia D017/D018/D019/D020/D084/D085 SM Appendix...
  • Page 438 Displays the AC frequency for fusing temperature control. [0 to 1/0/1 Step] 1902* Used to check the measured number of interrupts for the zero cross signal. Measured time interval is 500 ms with 5 interrupts per 2 mms: 10 ms x 50 = 500 SM Appendix D017/D018/D019/D020/D084/D085...
  • Page 439 (to do this, increase the value of the setting). How to Read These SP Codes Each selection shows the paper size and a percentage that D017/D018/D019/D020/D084/D085 SM Appendix...
  • Page 440 Some paper sizes are very nearly the same (A4, LT for example). The paper size sensors are not sensitive enough to distinguish between such paper sizes. Use these SP codes to select the paper size for the tray. A setting can be done for each tray: SM Appendix D017/D018/D019/D020/D084/D085...
  • Page 441 1 Roller Center 2 Roller Ends [40 to 100/80/10%] 3 After Warming-up – Center 4 After Warming-up - Ends [40 to 100/100/10%] Mtr Rvrs Time at Fusing Drv Rls DFU 1992 This is a debugging tool. [0 to 3/3/1] D017/D018/D019/D020/D084/D085 SM Appendix...
  • Page 442 System SP Tables-1 Heater Forced Off DFU 1996 These are debugging tools 1 Starting Temperature (Center) [150 to 180/180/5 deg] 2 Starting Temperature (Side) 3 Time (Center) [0 to 5/0/1] 4 Time (Side) 5 After Printing [0 to 5/1/1] SM Appendix D017/D018/D019/D020/D084/D085...

  • Page 443: System Sp Tables-2

    The actual charge roller voltage is this value plus the value of SP2001 1. [0 to 400 / 200 / 1 V/step] Temporary Input Inputs the charge roller voltage temporarily for test purposes. Do not change the value. [0 to –2500 / 0 / 1 V/step] D017/D018/D019/D020/D084/D085 4-10 SM Appendix...
  • Page 444 Adjusts the trailing edge erase margin for paper of length 216 mm or less. The specification is 3 ±2 mm. See "Replacement and Adjustment - Copy Adjustment" for details. [0.0 to 9.0 / 2.0 / 0.1 mm/step] SM Appendix 4-11 D017/D018/D019/D020/D084/D085...
  • Page 445 [0.0 to 9.0 / 1.2 / 0.1 mm/step] Rear – Left Side (Duplex 2nd Side) Adjusts the left side erase margin on the reverse side of duplex copies. The actual left side erase margin on the reverse side is this value plus the D017/D018/D019/D020/D084/D085 4-12 SM Appendix...
  • Page 446 [50 to 170 / 129 / 1/step] 2103* Adjusts the LD power. Do not change the value. Test Mode dpi Sets the scanning resolution (dpi). DFU [See below / 8 / 0to18] 2110* 0: 400x400 dpi 4: 300x300 dpi 8: 600x600 dpi SM Appendix 4-13 D017/D018/D019/D020/D084/D085...
  • Page 447 This SP adjusts the time for applying the charge. [0 to 150 / 80 / 1 ms /step] Development Bias DFU Adjusts the development bias off time. [-120 to 120 / 0 / 1ms/step] D017/D018/D019/D020/D084/D085 4-14 SM Appendix...
  • Page 448 2220* Vsg/V/Vsdp/Vt/Vts Display 1 Vsg Displays the individual Vt, Vsg, Vsp, Vsdp, and Vts 3 Vsdp values. 4 Vt 5 Vts Displays all the data used in process control, 6 Vsp/Vsg/Vsdp/Vt/Vts separated by slashes (/). SM Appendix 4-15 D017/D018/D019/D020/D084/D085...
  • Page 449 Adjusts the current applied to the transfer roller during roller cleaning. If toner remains on the roller after cleaning (dirty background appears on the rear side of the paper), increase the current. [–10 to 0 / –4 / 1 A /step] D017/D018/D019/D020/D084/D085 4-16 SM Appendix...
  • Page 450 TD sensor output (Vt). It does not 2802 initialize the TD sensor output. If the machine has not been used for a long time, prints may have a dirty background. In this case, use this SP mode to mix the developer. SM Appendix 4-17 D017/D018/D019/D020/D084/D085...
  • Page 451 Displays the PWM value of the ID sensor after performing the developer initialization. New PCU Check DFU This SP determines whether the machine is set to recognize a new PCU. 2804 [0 to 1/0/1] 0: New PCU recognition on. 1: New PCU recognition off. D017/D018/D019/D020/D084/D085 4-18 SM Appendix...
  • Page 452 Test Pattern Prints the test patterns. Select the number of the test pattern that you want to print. When adjusting the printing registration, select no.10 (Trimming Area Pattern). [0 to 24 / 0 / 1 step] SM Appendix 4-19 D017/D018/D019/D020/D084/D085...
  • Page 453 8 Full Dot Pattern 21 Grayscale (Vertical Margin) 9 Black Band (Horizontal) 22 Grayscale (Ver Hor Margin) 10 Trimming Area 23 All White Pattern 11 Argyle Pattern 24 Trimming Area Or Out 12 Hounds Tooth Check (2 dot Hor) D017/D018/D019/D020/D084/D085 4-20 SM Appendix...
  • Page 454 [0 to 10 / 5 / 1 step] 2 Photo: Multilevel Copy [0 to 10 / 6 / 1 step] 3 Text/Photo: Multilevel Copy 4 Pale: Multilevel Copy [0 to 10 / 5 / 1 step] 5 Generation: Multilevel Copy SM Appendix 4-21 D017/D018/D019/D020/D084/D085...
  • Page 455 Margin Adjust for By-pass Adjusts the blank margin at the trailing edge of paper fed from the by-pass 2910* table. [-9.0 to +9.0 / 0 mm / 0.1 mm/step] D017/D018/D019/D020/D084/D085 4-22 SM Appendix...
  • Page 456 [0 = Sensor 1 / 1 = Sensor 2 / 2 = Fixed 1 / 3 = Fixed 2, 4 = Sensor 3] Normally, only use setting 0. Change to 3 temporarily if the TD sensor is defective. Do not use settings 1, 2 and 4; these are for designer's use only. SM Appendix 4-23 D017/D018/D019/D020/D084/D085...
  • Page 457 See "Toner Density Control" for more details. [0 to 7 / 0 / 1/step] 0: t, 1: 2t, 2: 4t, 3: 8t, 4: 12t, 5: 16t, 6: On continuously, 7: 0 s t: 200 ms D017/D018/D019/D020/D084/D085 4-24 SM Appendix...
  • Page 458 2929* Vref Adjustment Upper Limit Adjusts the upper limit for Vref. [0.5 to 3.5 / 3.10 / 0.05 V/step] Lower Limit Adjusts the lower limit for Vref. [0.5 to 3.5 / 1.40 / 0.05 V/step] SM Appendix 4-25 D017/D018/D019/D020/D084/D085...
  • Page 459 Corrects the upper limit of the PWM for the ID sensor LED. DFU [0 to 255 / 50 / 1/step] ID Sensor Initialization Performs the ID sensor initial setting. 2935 Press Execute on the touch panel to start. Perform this setting after replacing or cleaning the ID sensor. D017/D018/D019/D020/D084/D085 4-26 SM Appendix...
  • Page 460 Up to four issuer codes of toner lots in the same series can be 3 Last 2 stored. If toner with a new series code is set, then the new code 4 Last 3 replaces the history of the previous toner. 5 Last 4 SM Appendix 4-27 D017/D018/D019/D020/D084/D085...
  • Page 461 ISSUER CODE Ref South Korea Only 2993* Sets the standard issuer code, once it has been determined. [0 to 9999 / 0 / 1] 2994* Vts Limitation - Factory 1 Upper Limit - Factory Only 2 Lower Limit - Factory Only D017/D018/D019/D020/D084/D085 4-28 SM Appendix...
  • Page 462 3 Job End/Interrupt Determines when the ID sensor reads the ID sensor pattern. 0: Job End. Read pattern at job end. 1: Interrupt. Read pattern at interval set with SP2995-2, even if the job is not completed. SM Appendix 4-29 D017/D018/D019/D020/D084/D085...
  • Page 463 Note: This SP does not execute for the first copy after power on or when the machine returns from the energy save or auto off mode. This SP setting does cannot correct poor copies if there is a problem with the TD sensor. 2997* Standard Vt (Factory Only) DFU D017/D018/D019/D020/D084/D085 4-30 SM Appendix...
  • Page 464 If "0" is selected, the drum stops reverse rotation immediately. Note: Adjust the SP only if the PCU makes noise during braking when the drum rotation slows. To reduce or eliminate the noise, select a lower setting to reduce the braking time. SM Appendix 4-31 D017/D018/D019/D020/D084/D085...

  • Page 465: System Sp Tables-3

    System SP Tables-3 4.3 SYSTEM SP TABLES-3 4.3.1 SP3XXX There are no Group 3 SP codes for this machine. D017/D018/D019/D020/D084/D085 4-32 SM Appendix...

  • Page 466: System Sp Tables-4

    4011* M: [–4.2 to +4.2 / 0.0 / 0.1 mm step] As you enter negative values, the image will disappear at the left, and as you enter positive values, the image will appear at the left. SM Appendix 4-33 D017/D018/D019/D020/D084/D085...
  • Page 467 Performs a scanner free run with the exposure lamp on. Note: The free run is done for full size (A3/DLT). 1 HP Detection Enable Touch [Execute] to start this feature. Press the (Clear/Stop) key to stop. 2 HP Detection Disable D017/D018/D019/D020/D084/D085 4-34 SM Appendix...
  • Page 468 3 Correction Level Selects the level of the sub scan line correction when using the ARDF. [0 to 4 / 0 / 1 /step] 0: Off, 1: Weakest, 2: Weak, 3: Strong, 4: Strongest SM Appendix 4-35 D017/D018/D019/D020/D084/D085...
  • Page 469 Selects whether the machine determines that the original is A4/LT, or 8K/16K. 4305* 8K/16K is not available for USA models. [0 = Normal (LT for USA models, A4 for Europe/Asia models) 1 = Reversed [A4 for USA models, LT for Europe/Asia models] 2 = 8K/16K] D017/D018/D019/D020/D084/D085 4-36 SM Appendix...
  • Page 470 [0 to 3.0 / 0.0 / 0.1 mm/step] 3 Book: Left 4 Book: Right 5 ADF: Leading Edge [0 to 3.0 / 2.0 / 0.1 mm/step] 7 ADF: Right [0 to 3.0 / 0 / 0.1 mm/step] 8 ADF: Left SM Appendix 4-37 D017/D018/D019/D020/D084/D085...
  • Page 471 25: Gray Scale 18 text 11: Gray patch 16 (2) 26: Gray Scale 18 photo 12: Gray patch 64 27: Gray Scale 256 text 13: Grid pattern (2) 28: Gray Scale 256 photo 14: Color patch K D017/D018/D019/D020/D084/D085 4-38 SM Appendix...
  • Page 472 Digital AE Setting 4460 Specifies the detection threshold for background deletion in ADS mode. 1 Lower Limit [0 to 1024 / 364 / 4 digit/step] 2 Background Level [512 to 1532 / 972 / 1 digit/step] SM Appendix 4-39 D017/D018/D019/D020/D084/D085...
  • Page 473 37-40 MB Phase: Option/R/G/B 41-44 MR Phase: Option/R/G/B 45-48 RM Phase: Option/R/G/B 4550* Scanner: Text/Chart 4551* Scanner: Text 4552* Scanner: Text (Dropout Color) 4553* Scanner: Text/Photo 4554 Scanner: Photo 4565 Scanner: Grayscale 4570 Scanner: Color: Text/Photo D017/D018/D019/D020/D084/D085 4-40 SM Appendix...
  • Page 474 Sets the level of independent dot erasure to improve the appearance of background. 9 Ind. Dot Erase [0 to 7/0/1] 0: Default (Off) 7: Strongest 4580 Fax: Text/Chart 4581 Fax: Text 4582 Fax: Text/Photo 4583 Fax: Photo SM Appendix 4-41 D017/D018/D019/D020/D084/D085...
  • Page 475 Sets the erasure level of textures. Set higher for stronger effect, lower for weaker effect. [0 to 2 / 0 / 1 /step] 10 Text Erasure 0: Not activated Note: This SP code exists for SP4580, SP4582 and SP4583 only. D017/D018/D019/D020/D084/D085 4-42 SM Appendix...
  • Page 476 As soon as the LD units receive the FGATE signal, they send a feedback signal to the BCU. SC230, SC231 if the FGATE signal fails to switch on or off. 4606 White Balance Target: R 4607 White Balance Target: G SM Appendix 4-43 D017/D018/D019/D020/D084/D085...
  • Page 477 Displays the black offset value (rough adjustment) for the even red signal in the CCD circuit board 5 Latest: RE BW (black and white printing speed). [0 to 255 / 128 / 1 digit/step] D017/D018/D019/D020/D084/D085 4-44 SM Appendix...
  • Page 478 CCD circuit board (color printing speed). Displays the black offset value (fine adjustment) for 4 Latest: GO Color the odd green signal in the CCD circuit board (color printing speed). SM Appendix 4-45 D017/D018/D019/D020/D084/D085...
  • Page 479 Displays the black offset value (rough adjustment) for the odd blue signal in the SBU (color printing speed). Latest: BE Color [0 to 255 / 128 / 1 digit] Displays the black offset value (fine adjustment) for the even blue signal in the SBU (color printing speed). D017/D018/D019/D020/D084/D085 4-46 SM Appendix...
  • Page 480 SBU (black and white printing speed). Latest: BO B/W [0 to 255 / 128 / 1 digit] Displays the black offset value (fine adjustment) for the odd blue signal in the SBU (black and white printing speed). SM Appendix 4-47 D017/D018/D019/D020/D084/D085...
  • Page 481 Displays the gain value of the amplifiers on the controller for Blue. 1 Latest: BE Color 2 Latest: BO Color [0 to 255 / 0 / 1 digit/step] 3 Latest: BE BW 4 Latest: BO BW D017/D018/D019/D020/D084/D085 4-48 SM Appendix...
  • Page 482 1 Black Level Adjustment 1 0: OK 2 Black Level Adjustment 2 1: AGC adjustment failure 3 White Level Adjustment SBU Error 4647 Displays the result of the SBU connection check. SM Appendix 4-49 D017/D018/D019/D020/D084/D085...
  • Page 483 (black and white printing speed). [0 to 255 / 128 / 1 digit/step] Displays the previous black offset value (fine 8 Previous: RO BW adjustment) for the odd red signal in the CCD circuit board (black and white printing speed). D017/D018/D019/D020/D084/D085 4-50 SM Appendix...
  • Page 484 (black and white printing speed). [0 to 255 / 128 / 1 digit/step] Displays the previous black offset value (fine 8 Previous: GO BW adjustment) for the odd green signal in the CCD circuit board (black and white printing speed). SM Appendix 4-51 D017/D018/D019/D020/D084/D085...
  • Page 485 [0 to 255 / 128 / 1 digit/step] Displays the previous black offset value (fine adjustment) Previous: BO for the odd blue signal in the CCD circuit board (black and white printing speed). D017/D018/D019/D020/D084/D085 4-52 SM Appendix...
  • Page 486 Displays the previous gain value of the amplifiers on the controller for Blue. 1 Previous: BE Color [0 to 255 / 0 / 1 digit/step] 2 Previous: BO Color 3 Previous: BE BW 4 Previous: BO BW SM Appendix 4-53 D017/D018/D019/D020/D084/D085...
  • Page 487 [0 to 255 / 128 / 1 digit/step] Displays the previous 2nd black offset value (fine 8 Previous: RO BW adjustment) for the odd red signal in the CCD circuit board (black and white printing speed). D017/D018/D019/D020/D084/D085 4-54 SM Appendix...
  • Page 488 [0 to 255 / 128 / 1 digit/step] Displays the previous 2nd black offset value (fine 8 Previous: GO BW adjustment) for the odd green signal in the CCD circuit board (black and white printing speed). SM Appendix 4-55 D017/D018/D019/D020/D084/D085...
  • Page 489 [0 to 255 / 128 / 1 digit/step] Displays the previous 2nd black offset value (fine 8 Previous: BO BW adjustment) for the odd blue signal in the CCD circuit board (black and white printing speed). D017/D018/D019/D020/D084/D085 4-56 SM Appendix...
  • Page 490 [0 to 255 / 128 / 1 digit/step] Displays the factory setting values of the black level Factory Setting: adjustment (fine adjustment) for the odd red signal in the RO BW CCD circuit board (black and white printing speed). SM Appendix 4-57 D017/D018/D019/D020/D084/D085...
  • Page 491 Displays the factory setting values of the black level adjustment (rough adjustment) for the even 5 Factory Setting: GE BW green signal in the CCD circuit board (black and white printing speed). [0 to 255 / 112 / 1 digit/step] D017/D018/D019/D020/D084/D085 4-58 SM Appendix...
  • Page 492 [0 to 255 / 128 / 1 digit/step] Displays the factory setting values of the black level Factory Setting: BO adjustment (fine adjustment) for the odd blue signal Color in the CCD circuit board (color printing speed). SM Appendix 4-59 D017/D018/D019/D020/D084/D085...
  • Page 493 Displays the factory setting values of the gain adjustment for Red. 1 Factory Setting: RE Color 2 Factory Setting: RO Color [0 to 255 / 0 / 1 digit/step] 3 Factory Setting: RE BW 4 Factory Setting: RO BW D017/D018/D019/D020/D084/D085 4-60 SM Appendix...
  • Page 494 [-512 to 511 / -240 / 1 digit/step] 2 DF Read Gray Balance Set: G DFU 4686 Adjusts the gray balance of the green signal for each scanning mode. 1 Book Read [-512 to 511 / -240 / 1 digit/step] 2 DF Read SM Appendix 4-61 D017/D018/D019/D020/D084/D085...
  • Page 495 003 RE: BK 004 RO: BK White Peak Level 4691 Displays the peak level of the white level scanning. 001 GE 002 GO [0 to 1023 / 0 / 1 digit ] 003 GE: BK 004 GO: BK D017/D018/D019/D020/D084/D085 4-62 SM Appendix...
  • Page 496 003 RE: BK 004 RO: BK Black Peak Level 4694 Display the peak level of the black level scanning. 001 GE 002 GO [0 to 1023 / 0 / 1 digit ] 003 GE: BK 004 GO: BK SM Appendix 4-63 D017/D018/D019/D020/D084/D085...
  • Page 497 4803 Adjusts the home position of the exposure lamp. [-1 to 1/0.1/0.1] Returning to Scanner HP 4804 Moves the exposure lamp a short distance and immediately returns it to its home position. Touch [Execute]> "Completed"> [Exit]. D017/D018/D019/D020/D084/D085 4-64 SM Appendix...
  • Page 498 [0 to 7/0/1] Independent Dot Erase: Generation Dither Selection DFU 4905* Changes the parameters for dithering. [0 to 255 / 0 / 1 /step] Filter Setting: Other 4906 Outline level Adj [0 / 10 / 0 / 1] SM Appendix 4-65 D017/D018/D019/D020/D084/D085...
  • Page 499 Scanner input RGB images Scanner I/F RGB images RGB images done by Shading correction (Shading ON, Black offset Shading data Inner pattern data: Gray scale RGB images done by Line skipping correction RGB images done by Digital AE D017/D018/D019/D020/D084/D085 4-66 SM Appendix...
  • Page 500 9: strongest skew correction Text/Photo Detection Level Adj. Selects the definition level between Text and Photo for high compression PDF. 4994 [0 to 2 / 1 / 1 /step] 0: Text priority 1: Normal 2: Photo priority SM Appendix 4-67 D017/D018/D019/D020/D084/D085...

  • Page 501: System Sp Tables-5

    Return Time Priority Type The recovery time of the Basic model is 5 sec. so two settings are provided, 5052 one for energy save priority and one for start time priority. 0: Energy save priority 1: Start time priority D017/D018/D019/D020/D084/D085 4-68 SM Appendix...
  • Page 502 Example: If you set SP5106 to "2": Pressing the Auto Image Density key toggles the display off and manual notch 2 is selected. Adjust this SP if the customer cannot attain clean copies after performing automatic density adjustment SM Appendix 4-69 D017/D018/D019/D020/D084/D085...
  • Page 503 3: Expansion Device 3 5114* Optional Counter I/F MF Key Card Extension Use this SP to change the setting to "1" only when the "5" (MF Key Card) is selected with SP5113-001. [0: Not installed/ 1: Installed (scanning accounting)] D017/D018/D019/D020/D084/D085 4-70 SM Appendix...
  • Page 504 1: No feed count F Size Original Setting Selects the F-size original setting. [0 to 2 / 0 / 1 /step] 5126 0: 8.5" x 13" (Foolscap) 1: 8.25" x 13" (Folio) 2: 8" x 13" (F) SM Appendix 4-71 D017/D018/D019/D020/D084/D085...
  • Page 505 Sets up the by-pass tray for long paper. [0 to 1/1] 5150 0: Off 1: On. Sets the tray for feeding paper up to 600 mm long. With this SP selected on, paper jams are not detected in the paper path. D017/D018/D019/D020/D084/D085 4-72 SM Appendix...
  • Page 506 Fax Printing Mode at Optional Counter Off Enables or disables the automatic print out without an accounting device. This SP is used when the receiving fax is accounted for by an external 5167 accounting device. 0: Automatic printing 1: No automatic printing SM Appendix 4-73 D017/D018/D019/D020/D084/D085...
  • Page 507 If the RK4 is disconnected for 10 seconds when this SP is set to "1 (Enable)", 5186 the machine automatically jams a sheet of paper and stops. [0 or 1 / 0 / 1/step] 0: Disable 1: Enable 5188 Copy NV Version DFU 5195 Limitless SW DFU D017/D018/D019/D020/D084/D085 4-74 SM Appendix...
  • Page 508 Sets the time clock for the local time. This setting is done at the factory before delivery. The setting is GMT expressed in minutes. [–1440 to 1440/1 min.] JA: +540 (Tokyo) 5302 NA: -300 (NY) EU: +6- (Paris) CH: +480 (Peking) TW: +480 (Taipei) AS: +480 (Hong Kong) SM Appendix 4-75 D017/D018/D019/D020/D084/D085...
  • Page 509 8 should be 3 (30 minutes). Enables/disables the settings for 002 and 003. [0 to 1/1] 1 Setting 0: Disable 1: Enable Rule Set The start of summer time. (Start) Rule Set The end of summer time. (End) D017/D018/D019/D020/D084/D085 4-76 SM Appendix...
  • Page 510 Determines whether easy LDAP certification is done. [0 to 1/1/1] 1: On 0: Off Password Null Not Permit This SP is referenced only when SP5411-4 is set to "1" (On). [0 to 1/0/1] 0: Password NULL not permitted. 1: Password NULL permitted. SM Appendix 4-77 D017/D018/D019/D020/D084/D085...
  • Page 511 Determines the length of time that the system waits for correct input of the user ID and password after a lockout has occurred. This setting is used only if SP5413-3 is set to "1" (on). [1 to 999/60/1 min.] D017/D018/D019/D020/D084/D085 4-78 SM Appendix...
  • Page 512 Sets the number of attempts to attack the system with random passwords to gain illegal access to the system. [0 to 100/30/1 attempt] Detect Time Sets the time limit to stop a password attack once such an attack has been detected. [1 to 10/5/1 sec.] SM Appendix 4-79 D017/D018/D019/D020/D084/D085...
  • Page 513 Sets the length of time for monitoring the frequency of access to MFP features. [10 to 30/10/1 sec.] Productivity Fall Waite Sets the wait time to slow down the speed of certification when an excessive number of access attempts have been detected. [0 to 9/3/1 sec.] D017/D018/D019/D020/D084/D085 4-80 SM Appendix...
  • Page 514 Determines whether certification is required before a user can use the document server. [0 to 1/0/1] 0: On 1: Off Determines whether certification is required before a user can use the fax application. [0 to 1/0/1] 0: On 1: Off SM Appendix 4-81 D017/D018/D019/D020/D084/D085...
  • Page 515 Determines whether an error code appears in the system log after a user authentication failure occurs. [0 to 1/0/1] 0: Off 1: On Panel Disp Determines whether an error code appears on the operation panel after a user authentication failure occurs. [0 to 1/1/1] 1: On 0: Off D017/D018/D019/D020/D084/D085 4-82 SM Appendix...
  • Page 516 0: Zero (Off) 1: Low (2.5K jams) 2: Medium (3K jams) 3: High (6K jams) Error Alarm 5505* Sets the error alarm level. Japan only DFU [0 to 255 / 50 / 100 copies per step] SM Appendix 4-83 D017/D018/D019/D020/D084/D085...
  • Page 517 141* Interval: B4 the paper control call interval for the referenced paper sizes. DFU 142* Interval: B5 [00250 to 10000 / 1000 / 1 Step] 160* Interval: DLT 164* Interval: LG 166* Interval: LT 172* Interval: HLT D017/D018/D019/D020/D084/D085 4-84 SM Appendix...
  • Page 518 2 Service Parts Near End Call 0: Off 3 Service Parts End Call 1: On 4 User Call 6 Communication Test Call [0 or 1 / 1 / - ] 7 Machine Information Notice 0: Off 1: On 8 Alarm Notice SM Appendix 4-85 D017/D018/D019/D020/D084/D085...
  • Page 519 (MCS: Memory Control Service) 6 Copier application Initializes all copier application settings. Initializes the fax reset time, job login ID, all 7 Fax application TX/RX settings, local storage file numbers, and off-hook timer. D017/D018/D019/D020/D084/D085 4-86 SM Appendix...
  • Page 520 15 Clear UCS Setting Control Service) settings. Initializes the MIRS (Machine Information 16 MIRS Setting Report Service) settings. Initializes the CCS (Certification and 17 CCS Charge-control Service) settings. Initializes the SRM (System Resource 18 SRM Memory Clear Manager) settings. SM Appendix 4-87 D017/D018/D019/D020/D084/D085...
  • Page 521 2 ENG Enable Signal 3 Tray 2: Paper Height Sensor 4 Tray 1: Paper Height Sensor 5 Tray 2: Paper End Sensor 6 Tray 2: Paper Feed Sensor 7 Warm-up Signal 8 ENG Down Time Signal D017/D018/D019/D020/D084/D085 4-88 SM Appendix...
  • Page 522 24 Tray 3: Paper Lift Sensor 25 Tray 4: Paper Lift Sensor 26 Duplex Unit Set 27 Mechanical Counter Set 28 By-pass Tray Unit Set 29 By-pass: Paper End Sensor 30 By-pass: Paper Size Sensor 31 Duplex: Entrance Sensor SM Appendix 4-89 D017/D018/D019/D020/D084/D085...
  • Page 523 49 Key Counter Set 50 Key Card Set 51 Tray 3: Paper Feed Sensor 52 Tray 4: Paper Feed Sensor 53 Tray 3: Paper Size Sensor 54 Tray 4: Paper Size Sensor 55 Paper Exit Sensor D017/D018/D019/D020/D084/D085 4-90 SM Appendix...
  • Page 524 Exhaust Fan Motor (Low Exhaust fan (Low Speed) Speed) 9 1st Paper Feed CL Upper paper feed clutch 10 2nd Paper Feed CL Lower paper feed clutch 11 1st Paper Tray Up Upper paper lift motor (Up) SM Appendix 4-91 D017/D018/D019/D020/D084/D085...
  • Page 525 (Upper Unit) Interchange motor (Reverse) (Optional duplex 41 Interchange Motor CCW unit) 42 Interchange Sensor SW Interchange sensor 43 Duplex Motor Duplex transport motor (Optional duplex unit) 44 Duplex SOL Inverter gate solenoid (Optional duplex unit) D017/D018/D019/D020/D084/D085 4-92 SM Appendix...
  • Page 526 This SP presents the screen used to enter the 11-digit number of the 5811 machine. The allowed entries are "A" to "Z" and "0" to "9". The setting is done at the factory, and should not be changed in the field. SM Appendix 4-93 D017/D018/D019/D020/D084/D085...
  • Page 527 NOTE: This SP is activated only when SP 5816-001 is set to "2". Function Flag Enables or disables the remote service function. [0 to 1 / 0 / 1 /step] 0: Disabled, 1: Enabled NOTE: This SP setting is changed to "1" after @Remote registor has been completed. D017/D018/D019/D020/D084/D085 4-94 SM Appendix...
  • Page 528 0: RFU is executed whenever update request is received. 1: RFU is executed only when the machine is in the sleep mode. RCG – C Registed This SP displays the Embedded RC Gate installation end flag. 0: Installation not completed 1: Installation completed SM Appendix 4-95 D017/D018/D019/D020/D084/D085...
  • Page 529 The address is necessary to set up Embedded RC Gate-N. The address display is limited to 128 characters. Characters beyond the 128 character are ignored. This address is customer information and is not printed in the SMC report. D017/D018/D019/D020/D084/D085 4-96 SM Appendix...
  • Page 530 This SP sets the HTTP proxy certification password. The length of the name is limited to 31 characters. Any character beyond the 31st character is ignored. This name is customer information and is not printed in the SMC report. SM Appendix 4-97 D017/D018/D019/D020/D084/D085...
  • Page 531 The certification has been stored, and the GW URL is being notified of the successful completion of this event. The storing of the certification has failed, and the GW URL is being notified of the failure of this event. D017/D018/D019/D020/D084/D085 4-98 SM Appendix...
  • Page 532 083 Firmware Up Status Displays the status of the firmware update. This setting determines if the firmware can be updated, even without the HDD installed. 084 Non-HDD Firm Up 0: Not allowed update 1: Allowed update SM Appendix 4-99 D017/D018/D019/D020/D084/D085...
  • Page 533 Spaces are displayed as underscores (_). 090 CERT: Subject Asterisks (*) indicate that no @Remote certification exists. "000000___________" indicates "Common certification". Displays serial number for the @Remote 091 CERT: Serial No. certification. Asterisks (*) indicate that no @Remote certification exists. D017/D018/D019/D020/D084/D085 4-100 SM Appendix...
  • Page 534 Selection Country Not used Line Type Automatic Judgment Not used Line Type Judgment Result Not used Selection Dial/Push Not used Outside Line/Outgoing Number Not used Dial Up User Name Not used Dial Up Password Not used SM Appendix 4-101 D017/D018/D019/D020/D084/D085...
  • Page 535 2: The Embedded RCG Gate is set. In this status, the @Remote device cannot communicate with this device. 3: The @Remote device is being set. In this status the Embedded RCG Gate cannot be set. 4: The @Remote module has not started. D017/D018/D019/D020/D084/D085 4-102 SM Appendix...
  • Page 536 Displays the result of the notification sent to the device from the Gateway in answer to the confirmation request. Displayed only when the result is registered at the Gateway. 206 Register Execute Executes "Embedded RCG Registration". SM Appendix 4-103 D017/D018/D019/D020/D084/D085...
  • Page 537 Attempted registration without execution Operation Error, -12003 of an inquiry and no previous Incorrect Setting registration. Attempted setting with illegal entries for -12004 certification and ID2. @Remote communication is prohibited. -12005 The device has an Embedded RC gate-related problem. D017/D018/D019/D020/D084/D085 4-104 SM Appendix...
  • Page 538 -2397 Incorrect ID2 format -2398 Incorrect request number format Releases the machine from its Embedded RCG Gate setup. 209 Instl Clear NOTE: Turn off and on the main power switch after this setting has been changed. SM Appendix 4-105 D017/D018/D019/D020/D084/D085...
  • Page 539 1 IPv4 Address (Ethernet/IEEE 802.11) This SP allows you to confirm and reset the IPv4 address for Ethernet and a wireless LAN (802.11): aaa.bbb.ccc.ddd For example, if the 8-bit entry is "192.168.000.001" this is read "0C0A80001h" D017/D018/D019/D020/D084/D085 4-106 SM Appendix...
  • Page 540 This SP allows you to confirm the IPv4 subnet mask setting that was used when the machine started up with DHCP. For example, if the setting for the IPv4 subnet mask is "FFFFFF00H" this is displayed as "255.255.255.000" SM Appendix 4-107 D017/D018/D019/D020/D084/D085...
  • Page 541 1: Resumes printing spooled jog. 0: Clears spooled job. 69 Job Spool Protocol This SP determines whether job spooling is enabled or disabled for each protocol. This is a 8-bit setting. BMLinks (Japan Only) FTP (Not Used) DIPRINT D017/D018/D019/D020/D084/D085 4-108 SM Appendix...
  • Page 542 Ethernet or wireless LAN (802.11) in the format: 151 ActIPv6Sttles3 "Stateless Address" + "Prefix Length" The IPv6 address consists of a total 128 bits configured in 153 ActIPv6Sttles4 8 blocks of 16 bits each. 155 ActIPv6Sttles5 SM Appendix 4-109 D017/D018/D019/D020/D084/D085...
  • Page 543 A colon is inserted as a delimiter every 4th hexadecimal character. fe80:0000:0000:0000:0207:40ff:0000:340e The notations can be abbreviated by elminating zeros where the MSB and digits following the MSB are zero. The example in "2" above, then, becomes: fe80:0:0:0207:40ff:0:340e D017/D018/D019/D020/D084/D085 4-110 SM Appendix...
  • Page 544 [0 to 1/1/1] 1: Display 0: No display Web Supplies Link Invisible Determines whether the consumable vendor link is displayed on the Websys top page and link page. [0 to 1/1/1] 1: Display 0: No display SM Appendix 4-111 D017/D018/D019/D020/D084/D085...
  • Page 545 Sets the URL referenced for URL2 linked to the Websys linked page. The link name is limited to 127 characters. Web Link 2 Visible Determines whether the link for URL2 is displayed on the Websys top page. [0 to 1/1/1] 1: Display 0: No display D017/D018/D019/D020/D084/D085 4-112 SM Appendix...
  • Page 546 . 6 HDD Formatting (User Info) . 7 Mail RX Data . 8 Mail TX Data . 9 HDD Formatting (Data for Design) . 10 HDD Formatting (Log) . 11 HDD Formatting (Ridoc I/F) (for Ridoc Desk Top Binder) SM Appendix 4-113 D017/D018/D019/D020/D084/D085...
  • Page 547 B&W 0 1, 1:1/2, 2:1/3, 3:1/4, 6:2/3 Reduction for Printer [1 to 5/1] B&W HQ 1:1/2, 3:1/4, 4:1/6, 5:1/8 [0 to 3/1] 81 Format for Copy Color 0: JFIF/JPEG, 1: TIFF/MMR, 2: TIFF/MH, 3: TIFF/MR DFU D017/D018/D019/D020/D084/D085 4-114 SM Appendix...
  • Page 548 [5 to 95/1] Sets the JPEG format default for documents sent to the document management server with the MLB, with JPEG selected as the format. Enabled only when optional File Format Converter (MLB: Media Link Board) is installed. SM Appendix 4-115 D017/D018/D019/D020/D084/D085...
  • Page 549 1: If the initiator receives another login request while logging in, the request is refused and the initiator logs out. Note: Displayed only when the wireless LAN card is installed. 42 Fragment Thresh Adjusts the fragment threshold for the IEEE802.11 card. [256 to 2346 / 2346 / 1] D017/D018/D019/D020/D084/D085 4-116 SM Appendix...
  • Page 550 45 WPA Debug Lvl Selects the debug level for WPA authentication application. [1 to 3 / 3 / 1] 1: Info, 2: warning, 3: error This SP is displayed only when the IEEE802.11 card is installed. SM Appendix 4-117 D017/D018/D019/D020/D084/D085...
  • Page 551 11 StapleStd1 12 StapleStd2 13 StapleStd3 Not Used 14 StapleStd4 21 StapleBnd1 22 StapleBnd2 23 StapleBnd3 GWWS Analysis DFU 5842 This is a debugging tool. It sets the debugging output mode of each Net File process D017/D018/D019/D020/D084/D085 4-118 SM Appendix...
  • Page 552 [0x0000 to 0xFFFF/1] DFU Device Release No. Sets the device release number of the BCD (binary coded decimal) display. [0000 to 9999/1] DFU Enter as a decimal number. NCS converts the number to hexadecimal number recognized as the BCD. SM Appendix 4-119 D017/D018/D019/D020/D084/D085...
  • Page 553 Lets you change the model of the delivery server that is registered by the I/O device. [0 to 4/1] 0: Unknown 1: SG1 Provided 2: SG1 Package 3: SG2 Provided 4: SG2 Package Delivery Svr. Capability Changes the functions that the registered I/O device can do. D017/D018/D019/D020/D084/D085 4-120 SM Appendix...
  • Page 554 15 Server URL Path (Primary) 16 Server Scheme (Secondary) 17 Server Port Number (Secondary) 18 Server URL Path (Secondary) 19 Capture Server Scheme 20 Capture Server Path Number 21 Capture Server URL Path 22 Report Setting Control SM Appendix 4-121 D017/D018/D019/D020/D084/D085...
  • Page 555 [0 to 255/1 s] 0: No retries Delivery Server Retry Times Sets the number of retry attempts when the delivery server fails to acquire the delivery server address book. [0 to 255/1] D017/D018/D019/D020/D084/D085 4-122 SM Appendix...
  • Page 556 SP5846 051 before you execute this SP. After the address book data is copied to HDD, all the address book data is deleted from the source SD card. If the operation fails, the data is not erased from the SD card. SM Appendix 4-123 D017/D018/D019/D020/D084/D085...
  • Page 557 Push [Execute] to delete all items (this does not include user codes) in the delivery address book that is controlled by UCS. Initialize LDAP Addr Book Push [Execute] to delete all items (this does not include user codes) in the LDAP address book that is controlled by UCS. D017/D018/D019/D020/D084/D085 4-124 SM Appendix...
  • Page 558 This feature does not work if the card is write-protected. Note: After you do this SP, go out of the SP mode, turn the power off. Do not remove the SD card until the Power LED stops flashing. SM Appendix 4-125 D017/D018/D019/D020/D084/D085...
  • Page 559 [0 to 32/1] Note: This SP does not normally require adjustment. This SP is enabled only after the system administrator has set up a group password policy to control access to the address book. D017/D018/D019/D020/D084/D085 4-126 SM Appendix...
  • Page 560 This SP is enabled only after the system administrator has set up a group password policy to control access to the address book. FTP Auth. Port Settings Sets the FTP port to get the delivery server address book that is used in the individual authorization mode. [0 to 65535/1] SM Appendix 4-127 D017/D018/D019/D020/D084/D085...
  • Page 561 Network Quality Default for JPEG Sets the default value for the quality of JPEG images sent as NetFile pages. 5847 21 This function is available only with the MLB (Media Link Board) option installed. [5 to 95/1] D017/D018/D019/D020/D084/D085 4-128 SM Appendix...
  • Page 562 Acc. Ctrl Comm. Log Fax (Lower 4 off. Bits) 0000: OFF, 0001: ON 9 Acc. Ctrl.: Job Control (Lower 4 Bits) Acc. Ctrl: Device Management (Lower 4 Bits) 21 Acc. Ctrl: Delivery (Lower 4 Bits) Acc. Ctrl: User Administration (Lower 4 Bits) SM Appendix 4-129 D017/D018/D019/D020/D084/D085...
  • Page 563 No information is available at this time. Setting: Start Time No information is available at this time. Setting: Interval Time No information is available at this time. Setting: Timing No information is available at this time. D017/D018/D019/D020/D084/D085 4-130 SM Appendix...
  • Page 564 ("Confidential", "Secret", etc.). You must always execute this SP after replacing the HDD or after formatting the HDD. Always switch the machine off and on after executing this SP. SM Appendix 4-131 D017/D018/D019/D020/D084/D085...
  • Page 565 Save to HDD Specifies the decimal key number of the log to be written to the hard disk. Save to SD Card Specifies the decimal key number of the log to be written to the SD Card. D017/D018/D019/D020/D084/D085 4-132 SM Appendix...
  • Page 566 SD card. Copy SD to SD (Latest 4MB Any Key) This SP copies the log on an SD card (the file that contains the information written directly from shared memory) to a log specified by key number. SM Appendix 4-133 D017/D018/D019/D020/D084/D085...
  • Page 567 1* Engine SC Error (0:OFF 1:ON) engine errors. Controller SC Error (0:OFF Stores SC codes generated by GW 1:ON) controller errors. 3* Any SC Error (0:OFF 1:ON) [0 to 65535 / 0 / 1] 4* Jam (0:OFF 1:ON) Stores jam errors. D017/D018/D019/D020/D084/D085 4-134 SM Appendix...
  • Page 568 The received mail is discarded if the remaining portion of the mail is not received during this prescribed time. MDN Response RFC2298 Compliance Determines whether RFC2298 compliance is switched on for MDN reply mail. [0 to 1/1] 0: No 1: Yes SM Appendix 4-135 D017/D018/D019/D020/D084/D085...
  • Page 569 [0 or 1 / 0 / – ] 0: Enabled, 1: Disabled Adds or does not add the date field to the header of the alert mail. 2 Add Date Field [0 or 1 / 0 / – ] 0: Not added, 1: Added D017/D018/D019/D020/D084/D085 4-136 SM Appendix...
  • Page 570 SC error and logs the SC error code. If the same SC occurs Setting again, the machine does not reboot. 1: The machine does not reboot when an SC error occurs. [0 to 1 / 0 / 1] 2 Reboot Type 0: Manual reboot, 1: Automatic reboot SM Appendix 4-137 D017/D018/D019/D020/D084/D085...
  • Page 571 4: Forbid scan sending 5: Forbid download 6: Forbid delete 7: Forbid guest user Selects the display type for the document box list. 50 DocSvr Format [0 to 2 / 0 / 1] 0: Thumbnail, 1: Icon, 2: Details D017/D018/D019/D020/D084/D085 4-138 SM Appendix...
  • Page 572 0: ON, 1: OFF Personal Information Protect Selects the protection level for logs. 5888* [0 to 1 / 0 / 1} 0: No authentication, No protection for logs 1: No authentication, Protected logs (an administrator can see the logs) SM Appendix 4-139 D017/D018/D019/D020/D084/D085...
  • Page 573 [3 to 30/1 s] Mechanical Counter Detection Checks whether the mechanical counter inside the inner cover is connected or not. 5915* Display: 0: Not detected 1: Detected 2: Unknown D017/D018/D019/D020/D084/D085 4-140 SM Appendix...
  • Page 574 Cherry Server Selects which version of the Scan Router application program, "Light" or "Full (Professional)", is installed. 5974 [0 to 1 / 0 / 1 /step] 0: Light version (supplied with this machine) 1: Full version (optional) SM Appendix 4-141 D017/D018/D019/D020/D084/D085...

  • Page 575: Use The

    Execute. 1 All (Data List) 2 SP (Mode Data List) 3 User Program 4 Logging Data 5 Diagnostic Report 6 Non-Default (Prints only SPs set to values other than defaults.) 7 NIB Summary 8 Capture Log D017/D018/D019/D020/D084/D085 4-142 SM Appendix...
  • Page 576 3: Mainland China 4: Taiwan Displays the CPM information for the engine 2 SBCU ID board. For example, 25 (25 cpm), 30 (30 cpm), and so on. 3 IPU ID Displays the IPU ID (presently fixed at "30"). SM Appendix 4-143 D017/D018/D019/D020/D084/D085...

  • Page 577: System Sp Tables-6

    Displays the signals received from the sensors and switches of the ARDF. Only Bit 0 is used for ADF input check. Original B5 Sensor Original A4 Sensor 0: Paper not detected 1: Paper detected Original LG Sensor Original Width Sensor S D017/D018/D019/D020/D084/D085 4-144 SM Appendix...
  • Page 578 Switches on each electrical component (motors, solenoids, etc.) of the ARDF for testing. 3 Feed Motor: Fwd 4 Feed Motor: Rev 5 Transport Motor: Fwd 6 Transport Motor: Rev 9 Feed Clutch 10 Feed Solenoid 11 Junction Gate Solenoid 12 Stamp Solenoid SM Appendix 4-145 D017/D018/D019/D020/D084/D085...
  • Page 579 11" x 15"/DLT (L) DLT (L)/ 11" x 15" LT (S)/ US Exec (S) NA only LT (L)/ 8" x 10" (L) LG (L)/ F4 (L) A4 (L)/ 16K (L) EU/AA only 8K (L)/ DLT (L) D017/D018/D019/D020/D084/D085 4-146 SM Appendix...
  • Page 580 Activated Deactivated Sensor Not Used Jogger Fence HP Sensor Activated Deactivated Stapler HP Sensor Activated Deactivated Group 1 Stapler Tray Entrance Sensor Activated Deactivated Not Used Lower Tray Exit Sensor Activated Deactivated Entrance Sensor Activated Deactivated SM Appendix 4-147 D017/D018/D019/D020/D084/D085...
  • Page 581 Reading Number Description Not Used Lower Tray Lower Limit Activated Deactivated Sensor Not used Stack Height Sensor Activated Deactivated Group 3 Not Used Not Used Shift HP Sensor Activated Deactivated Exit Guide HP Sensor Activated Deactivated D017/D018/D019/D020/D084/D085 4-148 SM Appendix...
  • Page 582 Press [1] to switch on or [0] to switch off. 1 Upper Transport/Main Motor 2 Shift Tray Lift/Tray Motor 3 Staple Hammer Motor 4 Shift/Jogger Motor 5 Lower Transport Motor 6 Shift Tray Exit Motor 7 Tray Junction Gate Sol 8 Jogger Motor SM Appendix 4-149 D017/D018/D019/D020/D084/D085...
  • Page 583 6128 Adjusts the punching position in the sub scan direction. 1 Domestic 2Hole 2 North America 3Hole 3 Europe 4Hole [-7.5 to 7.5 / 0 / 0.5 mm/step]] 4 North Europe 4Hole 5 North Europe 2Hole D017/D018/D019/D020/D084/D085 4-150 SM Appendix...
  • Page 584 3 A4T (SEF) 4 A4Y (LEF) 5 B5T (SEF) 6 B5Y (LEF) [-5.0 to 5.0 / 0 / 0.25 mm/step]] 7 DLT-T (SEF) 8 LG-T (SEF) 9 LT-T (SEF) 10 LT-Y (LEF) 11 12" x 18" 12 Other SM Appendix 4-151 D017/D018/D019/D020/D084/D085...
  • Page 585 6 B5Y (LEF) 0: No (No skew correction) 1: Roller Stop Skew Correction 7 DLT-T (SEF) 2: Roller Reverse Skew Correction 8 LG-T (SEF) 9 LT-T (SEF) 10 LT-Y (LEF) 11 12" x 18" 12 Other D017/D018/D019/D020/D084/D085 4-152 SM Appendix...
  • Page 586 + Value: Moves the staple position to the rear side. - Value: Moves the staple position to the front side. 1 Finisher 1 (B408/B793) [-3.5 to 3.5 / 0 / 1/step]] 2 Finisher 2 (D372) [-2.0 to 2.0 / 0 / 1/step]] SM Appendix 4-153 D017/D018/D019/D020/D084/D085...
  • Page 587 [-3.0 to 3.0 / 0 / 0.2 mm/step] + Value: Shifts staple position toward the crease. 5 DLT-T (SEF) - Value: Shifts staple position away from the crease. 6 LG-T (SEF) 7 LT-T (SEF) 8 12" x 18" 9 Other D017/D018/D019/D020/D084/D085 4-154 SM Appendix...
  • Page 588 6136 Folding Number This SP sets the number of times the folding rollers are driven forward and reverse to sharpen the crease of a folded booklet before it exits the folding unit. [2 to 30/2/1 times] SM Appendix 4-155 D017/D018/D019/D020/D084/D085...
  • Page 589 Jogger HP Sensor Not HP At HP (Jogger Fence HP Sensor) Staple Tray Paper Sensor No Paper Paper (Staple Tray Paper Sensor) Rear Edge Fence HP Sensor Not HP At HP (Paper Stack Stopper HP Sensor) D017/D018/D019/D020/D084/D085 4-156 SM Appendix...

  • Page 590: Tray

    Entrance Sensor (Finisher Entrance Paper No Paper Sensor) Shift Exit Sensor No Paper Paper (Shift Tray Exit Sensor) Proof Exit Sensor Paper No Paper (Proof Tray Exit Sensor) 23 Exit Guide Plate HP Sensor Not HP At HP SM Appendix 4-157 D017/D018/D019/D020/D084/D085...
  • Page 591 At HP Not HP (Punch HP Sensor) Punch Pulse Count Sensor Encoder (Punch Encoder Sensor) Punch Chad Full Sensor Not full Full (Punch Hopper Full Sensor) Punch Registration Detection Sensor Paper No Paper (Paper Position Sensor) D017/D018/D019/D020/D084/D085 4-158 SM Appendix...
  • Page 592 10 Staple READY Detection Staples No Staples Exit Guide Plate HP Not HP At HP (Exit Guide Plate HP Sensor) 12 Shift HP Sensor Not HP At HP Paper Sensor No Tray Tray (Stack Height Sensor) SM Appendix 4-159 D017/D018/D019/D020/D084/D085...
  • Page 593 Staple Fold Motor 10 Exit Guide Plate Motor 11 Shift Relay Motor Upper Transport Motor 12 Tray Motor Shift Tray Motor 13 Stack Feed-out Motor Positioning Roller Solenoid 14 Stuck Relay1 Motor Upper Clamp Roller Motor D017/D018/D019/D020/D084/D085 4-160 SM Appendix...
  • Page 594 Upper Transport Motor Relay Down Motor Lower Transport Motor Exit Motor Proof Junction Gate SOL Tray Junction Gate Solenoid Tray Up Motor Lower Tray Lift Motor Jogger Motor Jogger Fence Motor Staple Moving Motor Stapler Motor SM Appendix 4-161 D017/D018/D019/D020/D084/D085...
  • Page 595 Not HP At HP (Rear Fence HP Sensor) 5 Staple Tray Paper Sensor Paper No Paper Staple Moving HP Sensor Not HP At HP (Stapler HP Sensor) 7 Stack Feed-Out Belt HP Sensor Not HP At HP D017/D018/D019/D020/D084/D085 4-162 SM Appendix...
  • Page 596 4 Rear Jogger Motor Rear Fence Motor 5 Staple Moving Motor Stapler Movement Motor 6 Stack Feed-Out Motor Feed-Out Belt Motor 7 Tray Motor Tray Lift Motor 8 Staple Motor Stapler Motor 9 Stopper Solenoid Stack Depressor Solenoid SM Appendix 4-163 D017/D018/D019/D020/D084/D085...
  • Page 597 1 Latest 2 Latest 1 3 Latest 2 4 Latest 3 5 Latest 4 Displays the most recent 10 service calls. 6 Latest 5 7 Latest 6 8 Latest 7 9 Latest 8 10 Latest 9 D017/D018/D019/D020/D084/D085 4-164 SM Appendix...

  • Page 598: System Sp Tables-7

    3 Tray 1: No Feed 4 Tray 2: No Feed 5 Tray 3: No Feed 6 Tray 4: No Feed 7 LCT: No Feed 8 Bypass PE Sn: Off 9 Duplex: No Feed 11 Trans 1 Sn: Late SM Appendix 4-165 D017/D018/D019/D020/D084/D085...
  • Page 599 61 Bridge Ex Sn: Lag 62 Bridge Trans Sn: Lag 65 Jct Gate Sn: Lag 66 Jct Inv Sn: Lag 67 Duplex Ent Sn: Lag 100 FIN Entrance: KIN 101 FIN Shift Tray Exit:KIN 102 FIN Staple: KIN D017/D018/D019/D020/D084/D085 4-166 SM Appendix...
  • Page 600 139 FIN Paper Punch Motor: TIG 140 FIN Tray Lift Motor: TIG 141 FIN Jogger Motor: TIG 142 FIN Shift Motor: TIG 143 FIN Staple Motor: TIG 144 FIN Staple Motor: TIG 145 FIN Exit Motor: TIG SM Appendix 4-167 D017/D018/D019/D020/D084/D085...
  • Page 601 Lag. Jam occurs when the paper remains at the sensor for longer than the prescribed time. Late: Jam occurs because paper fails to arrive at the prescribed time. 1 At Power On 3 Skew Correction Sn: Late D017/D018/D019/D020/D084/D085 4-168 SM Appendix...
  • Page 602 133 A4 SEF 134 A5 SEF Displays the total number of copy jams by paper size. 141 B4 SEF 142 B5 SEF 160 DLT SEF 164 LG SEF 166 LT SEF 172 HLT SEF 255 Others SM Appendix 4-169 D017/D018/D019/D020/D084/D085...
  • Page 603 Latest 9 Size Code Size Code Size Code A4 (S) A3 (L) DLT (L) A5 (S) A4 (L) LG (L) B5 (S) A5 (L) LT (L) LT (S) B4 (L) HLT (L) HLT (S) B5 (L) Others D017/D018/D019/D020/D084/D085 4-170 SM Appendix...
  • Page 604 DATE is the date the jams occurred. 9 Last 8 10 Last 9 ROM No./Firmware Version 7801 This SP codes display the firmware versions of all ROMs in the system, including the mainframe, the ARDF, and peripheral devices. SM Appendix 4-171 D017/D018/D019/D020/D084/D085...
  • Page 605 1 Paper 2 Sheets 60K 3 Sheets 120K SC/Jam Counter Reset Resets the SC and jam counters. To reset, press Execute on the touch 7807 panel. This SP does not reset the jam history counters: SP7507, SP7508. D017/D018/D019/D020/D084/D085 4-172 SM Appendix...
  • Page 606 Coverage Data Clear 7834 These SPs clear the counters for the following items. 1 Last & Average 2 No. of Toner Bottles 3 Page Count: Bottle 4 Dot Coverage Clear 255 All Coverage Data SM Appendix 4-173 D017/D018/D019/D020/D084/D085...
  • Page 607 These SP numbers display the results of the occurrence of the most recent SC code generated by the machine. 1* File Name Module name 2* Number of Lines Number of the lines where error occurred. 3* Location Value D017/D018/D019/D020/D084/D085 4-174 SM Appendix...
  • Page 608 Displays the PM count before the most recent PM count for 60K and 120K service parts ("60K" and "120" refer to service life). 1 Paper 2 Sheets 60K Part 3 Sheets 120K Part 4 Distance (m) 60 K 5 Distance (m) 120 K 6 Distance 60K 7 Distance 120K SM Appendix 4-175 D017/D018/D019/D020/D084/D085...
  • Page 609 Engine Debug Log Switch This SP switches the contents of the debug log. RHM log (all) Scanner log 2 7999 Plotter log Scanner log 3 Print log Scanner log 4 Scanner log 1 7-255 RHM log (all) D017/D018/D019/D020/D084/D085 4-176 SM Appendix...

  • Page 610: System Sp Tables-8

    Fax application. application when the job was not stored on the Print application. document server. Scan application. Local storage (document Totals (jobs, pages, etc.) for the document server) server. The L: counters work differently case by SM Appendix 4-177 D017/D018/D019/D020/D084/D085...
  • Page 611 SP that you do not understand. Key for Abbreviations Abbreviation What It Means "By", e.g. "T:Jobs/Apl" = Total Jobs "by" Application > More (2> "2 or more", 4> "4 or more" AddBook Address Book Application Black & White Black Cyan D017/D018/D019/D020/D084/D085 4-178 SM Appendix...
  • Page 612 11-10 =1) IFax Internet Fax Image Edit performed on the original with the copier GUI, e.g. border ImgEdt removal, adding stamps, page numbers, etc. Black (YMCK) Local Storage. Refers to the document server. LSize Large (paper) Size SM Appendix 4-179 D017/D018/D019/D020/D084/D085...
  • Page 613 Red (Toner Remaining). Applies to the wide format model A2 only. This machine is under development and currently not available. Resolution Service Code (Error SC code displayed) Scan Sim, Simplex Simplex, printing on 1 side. S-to-Email Scan-to-E-mail D017/D018/D019/D020/D084/D085 4-180 SM Appendix...
  • Page 614 SP modes are not counted. When using secure printing (when a password is required to start the print job), the job is counted at the time when either "Delete Data" or "Specify Output" is specified. SM Appendix 4-181 D017/D018/D019/D020/D084/D085...
  • Page 615 8014 P:Jobs/LS [0 to 9999999/ 0 / 1] The L: counter counts the number of jobs stored 8015 S:Jobs/LS from within the document server mode screen at the operation panel. 8016 L:Jobs/LS 8017 O:Jobs/LS D017/D018/D019/D020/D084/D085 4-182 SM Appendix...
  • Page 616 When images stored on the document server by a network application (including Palm 2), are printed with another application, the O: counter increments. When a copy job stored on the document server is printed with a network application (Web Image Monitor, for example), the C: counter increments. SM Appendix 4-183 D017/D018/D019/D020/D084/D085...
  • Page 617 When a stored copy job is sent from the document server, the C: counter increments. When images stored on the document server by a network application or Palm2 are sent as an e-mail, the O: counter increments. D017/D018/D019/D020/D084/D085 4-184 SM Appendix...
  • Page 618 Note: Finishing features for fax jobs are not available at this time. P:FIN Jobs [0 to 9999999/ 0 / 1] 8064 These SPs total finishing methods for print jobs only. The finishing method is specified by the application. SM Appendix 4-185 D017/D018/D019/D020/D084/D085...
  • Page 619 (Z-fold). Number of jobs started in Punch mode. When Punch is set 806x 6 Punch for a print job, the P: counter increments. (See SP8064 6.) 806x 7 Other Reserved. Not used. D017/D018/D019/D020/D084/D085 4-186 SM Appendix...
  • Page 620 (Web Image Monitor, Palm 2, etc.) by size based on the number of pages in the job. 807x 1 1 Page 807x 8 21 to 50 Pages 807x 2 2 Pages 807x 9 51 to 100 Pages SM Appendix 4-187 D017/D018/D019/D020/D084/D085...
  • Page 621 F:FAX TX Jobs [0 to 9999999/ 0 / 1] 8113 These SPs count the total number of jobs (color or black-and-white) sent by fax directly on a telephone line. D017/D018/D019/D020/D084/D085 4-188 SM Appendix...
  • Page 622 The counters for color are provided for future use; the color fax feature is not available at this time. The fax job is counted when the job is scanned for sending, not when the job is sent. SM Appendix 4-189 D017/D018/D019/D020/D084/D085...
  • Page 623 Scan-to-PC, or if one job is sent to more than one destination. each send is counted separately. For example, if the same document is sent by Scan-to-Email as well as Scan-to-PC, then it is counted twice (once for Scan-to-Email and once for Scan-to-PC). D017/D018/D019/D020/D084/D085 4-190 SM Appendix...
  • Page 624 If the job is cancelled during sending, it may or may not be counted, depending on what stage of the process had been reached when the job was cancelled. Even if several files are combined for sending, the transmission counts as one job. SM Appendix 4-191 D017/D018/D019/D020/D084/D085...
  • Page 625 F:PCFAX TX Jobs [0 to 9999999/ 0 / 1] This counts fax jobs started from a PC using a PC fax application, and sending the data out to the destination from the PC through the copier. D017/D018/D019/D020/D084/D085 4-192 SM Appendix...
  • Page 626 Store File button in the Copy mode window, the C: count is 6 and the L: count is 6. If both sides of 3 A4 sheets are copied but not stored, the C: count is 6. If you enter document server mode then scan 6 pages, the L: count is 6. SM Appendix 4-193 D017/D018/D019/D020/D084/D085...
  • Page 627 These SPs count the total number of large pages input with the scanner for scan jobs only. Large size paper (A3/DLT) scanned for fax 8205 transmission are not counted. Note: These counters are displayed in the SMC Report, and in the User Tools display. D017/D018/D019/D020/D084/D085 4-194 SM Appendix...
  • Page 628 If both sides of 3 A4 sheets are copied and stored to the document server, the C: count is 6 and the L: count is 6. If you enter document server mode then scan 6 pages, the L: count is 6. SM Appendix 4-195 D017/D018/D019/D020/D084/D085...
  • Page 629 When 1 sheet is fed for duplex scanning the Front count is 1 and the Back count is 1. If a jam occurs during the job, recovery processing is not counted to avoid double counting. Also, the pages are not counted if the jam occurs before the first sheet is output. D017/D018/D019/D020/D084/D085 4-196 SM Appendix...
  • Page 630 If the user selects "Mixed Sizes" for copying in the platen mode, the Mixed Size count is enabled. In the SADF mode if the user copies 1 page in platen mode and then copies 2 pages with SADF, the Platen count is 1 and the SADF count is 3. SM Appendix 4-197 D017/D018/D019/D020/D084/D085...
  • Page 631 824x 4: GenCopy, Pale 824x 5: Map 824x 11: Other If the scan mode is changed during the job, for example, if the user switches from ADF to Platen mode, the count is done for the last selected mode. D017/D018/D019/D020/D084/D085 4-198 SM Appendix...
  • Page 632 [0 to 9999999/ 0 / 1] The L: counter counts the number of pages stored from within the document server mode screen at the operation panel, and with the 8295 S:Scan PGS/Stamp Store File button from within the Copy mode screen SM Appendix 4-199 D017/D018/D019/D020/D084/D085...
  • Page 633 8306 and with the Store File button from within the Copy mode screen. Use these totals to compare original page size (scanning) and output page size [SP 8-446]. 830x 1 830x 2 830x 3 830x 4 D017/D018/D019/D020/D084/D085 4-200 SM Appendix...
  • Page 634 831x 3 400dpito599dpi 831x 4 200dpito399dpi 831x 5 to199dpi Copy resolution settings are fixed so they are not counted. The Fax application does not allow finely-adjusted resolution settings so no count is done for the Fax application. SM Appendix 4-201 D017/D018/D019/D020/D084/D085...
  • Page 635 These SPs count pages printed on paper sizes A3/DLT and larger. 8391 Note: In addition to being displayed in the SMC Report, These counters appear in the SMC report as well as on the machine display. D017/D018/D019/D020/D084/D085 4-202 SM Appendix...
  • Page 636 This is the total for all applications. C:PrtPGS/Dup Comb [0 to 9999999/ 0 / 1] 8422 These SPs count by binding and combine, and n-Up settings the number of pages processed for printing by the copier application. SM Appendix 4-203 D017/D018/D019/D020/D084/D085...
  • Page 637 842x 3 Book> Duplex 842x 4 Simplex Combine 842x 5 Duplex Combine 842x 6 2> 2 pages on 1 side (2-Up) 842x 7 4> 4 pages on 1 side (4-Up) 842x 8 6> 6 pages on 1 side (6-Up) D017/D018/D019/D020/D084/D085 4-204 SM Appendix...
  • Page 638 Pages that are only partially printed with the n-Up functions are counted as 1 page. Here is a summary of how the counters work for Booklet and Magazine modes: Booklet Magazine Original Original Count Count Pages Pages SM Appendix 4-205 D017/D018/D019/D020/D084/D085...
  • Page 639 The number of pages printed in series (one side) 843x 2 Series/Book or printed as a book with booklet right/left pagination. The number of pages printed where stamps were 843x 3 User Stamp applied, including page numbering and date stamping. D017/D018/D019/D020/D084/D085 4-206 SM Appendix...
  • Page 640 These SPs count by print paper size the number of pages printed by the scanner application. L:PrtPGS/Ppr Size [0 to 9999999/ 0 / 1] 8446 These SPs count by print paper size the number of pages printed from within the document server mode window at the operation panel. SM Appendix 4-207 D017/D018/D019/D020/D084/D085...
  • Page 641 844x 2 844x 3 844x 4 844x 5 844x 6 844x 7 844x 8 844x 9 844x 10 Full Bleed 844x 254 Other (Standard) 844x 255 Other (Custom) These counters do not distinguish between LEF and SEF. D017/D018/D019/D020/D084/D085 4-208 SM Appendix...
  • Page 642 LCT (Option) 7 Tray 6 500-Sheet Finisher 8 Tray 7 Currently not used. 9 Tray 8 Currently not used. 10 Tray 9 Currently not used. 11 Tray 10 Currently not used. 12 Tray 11 Currently not used. SM Appendix 4-209 D017/D018/D019/D020/D084/D085...
  • Page 643 These SPs count by paper type the number pages printed by the fax application. P:PrtPGS/Ppr Type [0 to 9999999/ 0 / 1] 8464 These SPs count by paper type the number pages printed by the printer application. D017/D018/D019/D020/D084/D085 4-210 SM Appendix...
  • Page 644 Magnification adjustments done with printer drivers with PC applications such as Excel are also counted. Magnification adjustments done for adjustments after they have been stored on the SM Appendix 4-211 D017/D018/D019/D020/D084/D085...
  • Page 645 These SPs count the number of pages printed with the Toner Save feature switched on. 8484 Note: These SPs return the same results because this SP is limited to the Print application. [0 to 9999999/ 0 / 1] D017/D018/D019/D020/D084/D085 4-212 SM Appendix...
  • Page 646 8514 12 IPDL-C 8514 13 BM-Links Japan Only 8514 14 Other SP8511 and SP8514 return the same results because they are both limited to the Print application. Print jobs output to the document server are not counted. SM Appendix 4-213 D017/D018/D019/D020/D084/D085...
  • Page 647 These SPs count by finishing mode the total number of pages printed by the Print application. S:PrtPGS/FIN [0 to 9999999/ 0 / 1] 8525 These SPs count by finishing mode the total number of pages printed by the Scanner application. D017/D018/D019/D020/D084/D085 4-214 SM Appendix...
  • Page 648 These SPs count the total output broken down by color output, 8581 regardless of the application used. In addition to being displayed in the SMC Report, these counters are also displayed in the User Tools display on the copy machine. SM Appendix 4-215 D017/D018/D019/D020/D084/D085...
  • Page 649 If a document is sent to more than one destination with a Group transmission, the count is done for each destination. Polling transmissions are counted but polling RX are not. Relay, memory, and confidential mailbox transmissions and are counted for each destination. D017/D018/D019/D020/D084/D085 4-216 SM Appendix...
  • Page 650 Scan and document server applications. S:S-to-Email PGS [0 to 9999999/ 0 / 1] 8655 These SPs count by color mode the total number of pages attached to an e-mail for the Scan application only. 1 B/W 2 Color SM Appendix 4-217 D017/D018/D019/D020/D084/D085...
  • Page 651 Scan Router server. If the job is canceled before storage on the Scan Router server finishes, the counts are not done. The count is executed even if regardless of confirmation of the arrival at the Scan Router server. D017/D018/D019/D020/D084/D085 4-218 SM Appendix...
  • Page 652 P:TX PGS/LS from within the document server mode screen at the operation panel. Pages stored with the Store File 8695 S:TX PGS/LS button from within the Copy mode screen go to the 8696 L:TX PGS/LS C: counter. SM Appendix 4-219 D017/D018/D019/D020/D084/D085...
  • Page 653 [0 to 9999999/ 1] 8711 These SPs count the number of compressed pages scanned into the document server, counted by the formats listed below. 8711 1 JPEG/JPEG2000 8711 2 TIFF (Multi/Single) 8711 3 8711 4 Other D017/D018/D019/D020/D084/D085 4-220 SM Appendix...
  • Page 654 These SPs count the frequency of use (number of rotations of the development rollers) for black and other color toners. Pixel Coverage Ratio 8781 This SP displays the number of toner bottles used. The count is done based on the equivalent of 1,000 pages per bottle. SM Appendix 4-221 D017/D018/D019/D020/D084/D085...
  • Page 655 Cover Cnt: 0-10% [0 to 9999999] 8851 These SPs count the percentage of dot coverage for black other color toners. Black toner Magenta toner Cyan toner Do not display for this machine. Yellow toner D017/D018/D019/D020/D084/D085 4-222 SM Appendix...
  • Page 656 Yellow toner Cover Cnt: 31 -% [0 to 9999999] 8881 These SPs count the percentage of dot coverage for black other color toners. Black toner Magenta toner Cyan toner Do not display for this machine. Yellow toner SM Appendix 4-223 D017/D018/D019/D020/D084/D085...
  • Page 657 Energy Save, Low Power, or Off modes. Includes time while the machine is performing 3 Energy Save Time background printing. Includes time in Energy Save mode with Engine on. 4 Low Power Time Includes time while machine is performing background printing. D017/D018/D019/D020/D084/D085 4-224 SM Appendix...
  • Page 658 Total down time due to SC errors. 7 PrtJam Total down time due to paper jams during printing. Total down time due to original jams during 8 OrgJam scanning. 9 Supply PM Wait End Total down time due to toner end. SM Appendix 4-225 D017/D018/D019/D020/D084/D085...
  • Page 659 Program (job settings) feature. Fax application registrations 8 Fax Program with the Program (job settings) feature. Printer application Printer registrations with the Program Program (job settings) feature. Scanner application Scanner registrations with the Program Program (job settings) feature. D017/D018/D019/D020/D084/D085 4-226 SM Appendix...
  • Page 660 Displays the total coverage and total printout number for each color. Total Copy: BW Printer BW Fax Print: BW A3/DLT Duplex Coverage: BW (%) Transmission Total: Color Transmission Total: BW FAX Transmission Scanner Transmission: Color Scanner Transmission: BW SM Appendix 4-227 D017/D018/D019/D020/D084/D085...

  • Page 661: Printer Service Tables

    Enable: Print jobs will be saved to an SD Card in the GW SD slot. bit 5 bit 6 bit 7 [RPCS,PCL]: Printable area frame border 0: Disable 1: Enable Enable: The machine prints all RPCS and PCL jobs with a border on the edges of the printable area. D017/D018/D019/D020/D084/D085 4-228 SM Appendix...
  • Page 662 Disable: The MFPs ability to change the PDL processor mid-job. Some host systems submit jobs that contain both PS and PCL5e/c. If Auto PDL switching is disabled, these jobs will not be printed properly. bit 4 bit 5 bit 6 bit 7 SM Appendix 4-229 D017/D018/D019/D020/D084/D085...
  • Page 663 HP4000/HP8000. In other words, the left margin defined in the job (usually "<ESC>*r0A") will be changed to "<ESC>*r1A" bit 3 bit 4 bit 5 bit 6 bit 7 1001 Bit Switch 004 Bit Switch 4 DFU D017/D018/D019/D020/D084/D085 4-230 SM Appendix...
  • Page 664 Enable: Changes the maximum number of jobs that can be stored on the HDD via Job Type settings to 1000. The default is 100. bit 5 Disable Enable Face-up output Enable: All print jobs will be output face-up in the destination tray. SM Appendix 4-231 D017/D018/D019/D020/D084/D085...
  • Page 665 To be used if PDL auto- detection fails. A failure of PDL auto-detection doesn’t necessarily mean that the job can’t be printed. This bit switch tells the device whether to time-out immediately (default) upon failure or to wait 10 seconds. D017/D018/D019/D020/D084/D085 4-232 SM Appendix...
  • Page 666 (PS, PCL5, PCL6), are always routed through the duplex unit. Not having to switch paper paths increases the print speed slightly. bit 1 bit 2 bit 3 bit 4 bit 5 bit 6 bit 7 SM Appendix 4-233 D017/D018/D019/D020/D084/D085...
  • Page 667 Color jobs will not be printed without a valid user code. bit 4 bit 5 bit 6 bit 7 1003 Clear setting Initialize Printer System Initializes the settings in the printer feature settings of UP mode. 003 Delete Program DFU D017/D018/D019/D020/D084/D085 4-234 SM Appendix...
  • Page 668 Displays version of the controller firmware. Sample/Locked Print This SP disables/enables use of the document server. 1006 [0 or 1/ 0 /1] 0: Enabled. Document server can be used. 1: Disabled. Document server cannot be used. SM Appendix 4-235 D017/D018/D019/D020/D084/D085...

  • Page 669: Scanner Service Tables

    If the machine has scanned the edge of the original, create a margin. [0 – 5/0/1mm] Sets the system not to use the network TWAIN scanner driver. 1009 Forbid Using TWAIN 0: Not forbidden (can use TWAIN) 1: Forbid using TWAIN driver. D017/D018/D019/D020/D084/D085 4-236 SM Appendix...
  • Page 670 Level 3 (Middle I-Qual) [5~95/40/1/step] 2021 2 Level 2 (High I-Qual) [5~95/50/1/step] 2021 3 Level 4 (Low I-Qual) [5~95/30/1/step] 2021 4 Level 1 (Highest I-Qual) [5~95/60/1/step] 2021 5 Level 5 (Lowest I-Qual) [5~95/20/1/step] Compression Notch Assignment SM Appendix 4-237 D017/D018/D019/D020/D084/D085...
  • Page 671 LARGE CAPACITY TRAY PS500 B391 LARGE CAPACITY TRAY PS500 REVISION HISTORY Page Date Added/Updated/New None...
  • Page 673 LARGE CAPACITY TRAY PS500 B391 TABLE OF CONTENTS 1. OVERALL MACHINE INFORMATION..........1 1.1 SPECIFICATIONS..................1 1.2 MECHANICAL COMPONENT LAYOUT............2 1.3 ELECTRICAL COMPONENT LAYOUT ............3 1.4 ELECTRICAL COMPONENT DESCRIPTIONS ..........4 2. DETAILED SECTION DESCRIPTIONS ...........5 2.1 PAPER FEED....................5 2.2 REVERSE ROLLER AND PICK-UP ROLLER RELEASE ......
  • Page 675 SPECIFICATIONS 1. OVERALL MACHINE INFORMATION 1.1 SPECIFICATIONS A4 sideways/LT sideways Paper Size: Paper Weight: 60 g/m ~ 105 g/m , 16 lb ~ 28 lb Tray Capacity: 2,000 sheets (80 g/m , 20lb) Remaining Paper Detection: 5 steps (100%, 75%, 50%, 25%, Near end) Power Source: 24 Vdc, 5 Vdc (from copier/printer) Power Consumption:...

  • Page 676: Mechanical Component Layout

    MECHANICAL COMPONENT LAYOUT 1.2 MECHANICAL COMPONENT LAYOUT B391D101.WMF 1. Pick-up Roller 7. Paper Height Sensors 1, 2, 3 2. Upper Limit Sensor 8. Lower Limit Sensor 3. Paper Feed Roller 9. Left Paper End Sensor 4. Relay Sensor 10. Paper Height Sensors 4,5 5.

  • Page 677: Electrical Component Layout

    ELECTRICAL COMPONENT LAYOUT 1.3 ELECTRICAL COMPONENT LAYOUT B391D102.WMF B391D103.WMF 1. Main Board 12. Paper Height Sensors 1, 2, 3 2. Tray Sensor (Switch) 13. Lower Limit Sensor 3. Relay Clutch 14. Side Fence Solenoid 4. Paper Feed Clutch 15. Rear Fence Return Sensor 5.

  • Page 678: Electrical Component Descriptions

    ELECTRICAL COMPONENT DESCRIPTIONS 1.4 ELECTRICAL COMPONENT DESCRIPTIONS Symbol Name Function Index No. Motors Tray Motor Drives all rollers. Tray Lift Motor Drives the paper tray up or down. Rear Fence Moves the rear fence to transfer the paper Motor stack from the paper storage (left) side of the tray to the paper feed (right) side.

  • Page 679: Detailed Section Descriptions

    PAPER FEED 2. DETAILED SECTION DESCRIPTIONS 2.1 PAPER FEED B391D104.WMF This products uses an FRR type paper feed mechanism. The paper feed unit consists of the pickup roller [A], paper feed roller [B], reverse roller [C], and grip and transport rollers. There is a torque limiter in the back of the reverse roller (ferrite powder type).

  • Page 680: Reverse Roller And Pick-Up Roller Release

    REVERSE ROLLER AND PICK-UP ROLLER RELEASE 2.2 REVERSE ROLLER AND PICK-UP ROLLER RELEASE B391D107.WMF B391D108.WMF To prevent the paper from being torn when pulling out the paper feed tray, the reverse and pickup rollers are set so that they release automatically. When the paper tray [A] is not inside the machine, the reverse roller [B] is away from the paper feed roller [C] and the pick-up roller [D] stays in the upper position.

  • Page 681: Tray Lift

    TRAY LIFT 2.3 TRAY LIFT B391D110.WMF When the paper feed tray is put in the machine, the tray switch [A] on the back face turns on and the tray lift motor [B] starts up. The base plate lift shaft [C] is coupled to the lift motor at shaft [D], so the base plate of the tray is lifted.

  • Page 682: Near End/End Detection

    NEAR END/END DETECTION 2.4 NEAR END/END DETECTION This tray can hold two stacks of paper, so the machine needs to monitor the status of both these stacks. There are seven sensors to do this. In the right tray (paper feed side), three height sensors measure the height of the stack, and an end sensor detects when all the paper is used up.

  • Page 683: Right Tray Side Fence

    RIGHT TRAY SIDE FENCE 2.5 RIGHT TRAY SIDE FENCE B391D109.WMF When the paper in the right tray is used up, the side fence solenoid [F] activates and stays on until the side fence open/closed sensor [E] detects that the fence is open.

  • Page 684: Right Tray Paper End Detection

    RIGHT TRAY PAPER END DETECTION 2.7 RIGHT TRAY PAPER END DETECTION B391D106.WMF B391D111.WMF The paper end sensor [A] detects when copy paper in the right tray runs out. When there is paper in the tray, the paper pushes up the paper end feeler [B] and causes the actuator to come between the LED and photo diode of the sensor.

  • Page 685: Detaching The Tray From The Mainframe

    DETACHING THE TRAY FROM THE MAINFRAME REPLACEMENT AND ADJUSTMENT 3.1 DETACHING THE TRAY FROM THE MAINFRAME While pressing the stopper attached to the guide rail, pull out the large capacity tray. NOTE: When reinstalling the tray, set the tray on the guide rail and carefully push the tray in, making sure to keep the tray level.

  • Page 686: Changing The Tray Paper Size

    CHANGING THE TRAY PAPER SIZE 3.3 CHANGING THE TRAY PAPER SIZE B391R103.WMF 1. Remove the screws of all side fences [A], [B]. 2. The position of the rear fence HP sensor can then be changed (see Rear Fence HP Sensor Removal). 3.

  • Page 687: Tray Lift Motor

    TRAY LIFT MOTOR 3.5 TRAY LIFT MOTOR B391R105.WMF B391R106.WMF 1. Remove the brackets (1 screw for each). 2. Remove the rear cover [A] (2 screws). 3. Remove the tray lift motor [B] (3 screws, 1 connector). B391...

  • Page 688: Tray Motor

    TRAY MOTOR 3.6 TRAY MOTOR B391R107.WMF 1. Remove the rear cover. 2. Remove bracket #1 [A] (2 screws). 3. Remove bracket #2 [B] (2 screws). 4. Remove the tray motor [C] (6 screws, 1 connector). B391...

  • Page 689: Paper Feed Clutch And Relay Clutch

    PAPER FEED CLUTCH AND RELAY CLUTCH 3.7 PAPER FEED CLUTCH AND RELAY CLUTCH B391R108.WMF 1. Remove the rear cover. 2. Remove bracket #1 [A] (2 screws). 3. Remove bracket #2 [B] (2 screws). 4. Remove all bushings. 5. Remove the paper feed clutch [C] and relay clutch [D]. 6.

  • Page 690: Paper Feed Unit

    PAPER FEED UNIT 3.8 PAPER FEED UNIT B391R109.WMF B391R110.WMF 1. Remove the paper feed clutch and relay clutch (see Paper Feed Clutch and Relay Clutch Replacement). 2. Remove pulleys A [A], B [B], and C [C]. 3. Remove the paper feed harness from the main board. 4.
  • Page 691 UPPER LIMIT, RIGHT TRAY PAPER END, AND RELAY SENSORS 3.9 UPPER LIMIT, RIGHT TRAY PAPER END, AND RELAY SENSORS B391R111.WMF 1. Remove the paper feed unit (see Paper Feed Unit Replacement). 2. Replace the required sensor. • Upper limit [A] •...

  • Page 692: Rear Fence Motor

    REAR FENCE MOTOR 3.10 REAR FENCE MOTOR B391R112.WMF B391R113.WMF B391R114.WMF 1. Pull out the paper feed tray unit. 2. Remove the paper feed tray front cover [A] (2 screws). 3. Remove the left side fence [B]. 4. Remove the rear fence drive gear [C] (1 screw). This is in order to free the end fence [D].

  • Page 693: Pick-Up/Paper Feed/Reverse Rollers

    PICK-UP/PAPER FEED/REVERSE ROLLERS 3.11 PICK-UP/PAPER FEED/REVERSE ROLLERS B391R115.WMF 1. Remove the paper tray unit (see Paper Tray Unit Replacement). 2. Remove the snap ring (1 each for the paper feed and reverse rollers). 3. Remove the pick up roller [A]. 4.

  • Page 695: Sheet Finisher

    1000-SHEET FINISHER B408 1000 SHEET FINISHER SR790 REVISION HISTORY Page Date Added/Updated/New None...
  • Page 697 1000-SHEET FINISHER SR790 B408 TABLE OF CONTENTS 1. REPLACEMENT AND ADJUSTMENT ..........1 1.1 MAIN PCB ....................1 1.2 STAPLER UNIT.................... 2 1.3 MOTORS...................... 3 1.3.1 SHIFT MOTOR..................3 1.3.2 STAPLER MOTOR ................3 1.3.3 UPPER TRANSPORT MOTOR AND EXIT MOTOR ......4 1.3.4 LOWER TRANSPORT MOTOR ............

  • Page 699: Main Pcb

    MAIN PCB 1. REPLACEMENT AND ADJUSTMENT CAUTION Turn off the main power switch and unplug the machine before beginning any of the procedures in this section. NOTE: This manual uses the following symbols. : See or Refer to : Screws : Connector : Clip ring : E-ring...
  • Page 700 STAPLER UNIT 1.2 STAPLER UNIT 1. Side cover [A] ( x 2) 2. Open exit guide plate [B] 3. Upper side cover [C] ( x 2) B408R102.WMF 4. Front cover support plate [D] ( x 1) 5. Front cover [E] 6.
  • Page 701 MOTORS 1.3 MOTORS 1.3.1 SHIFT MOTOR 1. Rear cover ( 1.1) 2. Shift motor [A] ( x 2, x 1) B408R123.WMF 1.3.2 STAPLER MOTOR 1. Rear cover ( 1.1) 2. Stapler motor [A] ( x 2, x 1) B408R124.WMF B408...

  • Page 702: Upper Transport Motor And Exit Motor

    MOTORS 1.3.3 UPPER TRANSPORT MOTOR AND EXIT MOTOR 1. Rear cover ( 1.1) 2. Motor assembly [A] ( x 4, x 2) 3. Upper transport motor [B] ( x 4) 4. Exit motor [C] ( x 4) B408R112.WMF 1.3.4 LOWER TRANSPORT MOTOR 1.

  • Page 703: Motors And Sensors

    MOTORS AND SENSORS 1.4 MOTORS AND SENSORS 1.4.1 PREPARATION 1. Front cover and inner cover ( 1.2) 2. Upper side cover [A] ( x 2) 3. Upper tray [B] ( x 1) B408R116.WMF 4. Lower side cover [C] ( x 2) 5.

  • Page 704: Stack Height Sensor

    MOTORS AND SENSORS 1.4.2 STACK HEIGHT SENSOR 1. Stack height sensor assembly [A] ( 2. Stack height sensor [B] ( x 1) B408R121.WMF 1.4.3 STAPLER TRAY PAPER SENSOR 1. Stapler tray paper sensor [A] ( x 1) B408R120.WMF B408...

  • Page 705: Lower Tray Lift Motor

    MOTORS AND SENSORS 1.4.4 LOWER TRAY LIFT MOTOR 1. Lower tray lift motor [A] ( x 2, x 1) B408R119.WMF 1.4.5 STACK FEED-OUT MOTOR 1. Stack feed-out motor [A] ( x 2, x 1) B408R122.WMF B408...
  • Page 706 JAM DETECTION 2. TROUBLESHOOTING 2.1 JAM DETECTION Mode Content Shift Staple Entrance sensor: The entrance sensor does not turn on On check within the normal time after the main machine exit sensor turns on Entrance sensor: The entrance sensor does not turn off Off check within the normal time after it turns on.

  • Page 707: Service Tables

    DIP SWITCH SETTINGS 3. SERVICE TABLES 3.1 DIP SWITCH SETTINGS The DIP switches should not be set to any combination other than those listed in the table below. SW100 Description Normal operation mode (Default) Packing mode. • Before packing the machine, do the following: Set switch 1 to 1 then back to zero.
  • Page 708 GENERAL LAYOUT 4. DETAILED DESCRIPTIONS 4.1 GENERAL LAYOUT B408D101.WMF 1. Upper Tray 8. Stapler 2. Upper Tray Exit Roller 9. Stack Feed-out Belt 3. Entrance Roller 10. Positioning Roller 4. Tray Junction Gate 11. Shift Roller 5. Upper Transport Roller 12.
  • Page 709 ELECTRICAL COMPONENT LAYOUT 4.2 ELECTRICAL COMPONENT LAYOUT B408D102.WMF B408D103.WMF 1. Upper Cover Switch 12. Jogger Fence HP Sensor 2. Paper Limit Sensor 13. Positioning Roller Solenoid 3. Entrance Sensor 14. Stapler HP Sensor 4. Exit Guide Plate Motor 15. Stapler Tray Entrance Sensor 5.
  • Page 710 ELECTRICAL COMPONENT LAYOUT B408D104.WMF 22. Tray Junction Gate Solenoid 23. Lower Tray Lift Motor 24. Lower Tray Lower Limit Sensor 25. Stapler Motor 26. Jogger Fence Motor 27. Stack Feed-out Motor 28. Main Board 29. Lower Transport Motor 30. Stapler Junction Gate Solenoid 31.
  • Page 711 ELECTRICAL COMPONENT DESCRIPTION 4.3 ELECTRICAL COMPONENT DESCRIPTION Symbol Name Function Index No. Motors Upper Drives the entrance roller and upper transport Transport rollers. Lower Drives the lower transport rollers and the Transport positioning roller. Jogger Fence Drives the jogger fences. Staple Hammer Drives the staple hammer.
  • Page 712 ELECTRICAL COMPONENT DESCRIPTION Symbol Name Function Index No. Positioning Moves the positioning roller. SOL3 Roller Switches Lower Tray Detects when the lower tray is at its upper limit Upper Limit position. Front Door Cuts the dc power when the front door is Safety opened.
  • Page 713 DRIVE LAYOUT 4.4 DRIVE LAYOUT B408D106.WMF B408D105.WMF B408D107.WMF 1. Exit Motor 6. Lower Tray Lift Motor 2. Upper Transport Motor 7. Stack Feed-out Motor 3. Lower Transport Motor 8. Jogger Motor 4. Shift Motor 9. Stapler Motor 5. Exit Guide Plate Motor B408...
  • Page 714 JUNCTION GATES 4.5 JUNCTION GATES B408D108.WMF Depending on the finishing mode, the copies are directed up, straight through, or down by the combination of the tray junction gate [A] and stapler junction gate [B]. These gates are controlled by the tray junction gate solenoid [C] and stapler junction gate solenoid [D].
  • Page 715 UPPER TRAY 4.6 UPPER TRAY B408D109.WMF When the paper limit sensor [A] switches on during feed-out for each of three consecutive sheets of paper, paper overflow is detected. B408...

  • Page 716: Lower Tray Up/Down Mechanisms

    LOWER TRAY UP/DOWN MECHANISMS 4.7 LOWER TRAY UP/DOWN MECHANISMS B408D112.WMF The vertical position of the lower tray [A] depends on the height of the copied paper stack on the lower tray. The stack height sensor feeler [B] contacts the top of the stack, and the lower tray lift motor [C] controls the tray height.

  • Page 717: Paper Shift Mechanism

    PAPER SHIFT MECHANISM 4.8 PAPER SHIFT MECHANISM B408D110.WMF In the sort/stack mode, the shift roller [A] moves from side to side to separate the sets of copies. The horizontal position of the shift roller is controlled by the shift motor [B] and the shift gear disk [C].

  • Page 718: Jogger Unit Paper Positioning Mechanism

    JOGGER UNIT PAPER POSITIONING MECHANISM 4.9 JOGGER UNIT PAPER POSITIONING MECHANISM B408D113.WMF B408D114.WMF In staple mode, each sheet of copy paper is vertically and horizontally aligned when it arrives in the jogger unit. For the vertical paper alignment, the positioning roller solenoid [A] turns on shortly after the stapler tray entrance sensor [B] turns off, and the positioning roller [C] pushes the copy against the bottom of the stack stopper [D].

  • Page 719: Exit Guide Plate

    EXIT GUIDE PLATE 4.10 EXIT GUIDE PLATE [B] [C] B408D111.WMF When stacking a large size of paper (such as A3, DLT) in the jogger unit, the leading edge of the paper reaches the exit rollers. To prevent the paper from running into the exit rollers and not being aligned correctly, the exit guide plate [A] is moved up to make a gap between the exit rollers.

  • Page 720: Stapler Mechanism

    STAPLER MECHANISM 4.11 STAPLER MECHANISM B408D116.WMF The staple hammer motor [A] drives the staple hammer. The staple sheet sensor [B] detects the leading edge of the staple sheet at the stapling position to prevent the hammer from operating if there are no staples at the stapling position.

  • Page 721: Stapler Unit Movement Mechanism

    STAPLER UNIT MOVEMENT MECHANISM 4.12 STAPLER UNIT MOVEMENT MECHANISM B408D117.WMF The stapler motor moves the stapler [A] from side to side. After the start key is pressed, the stapler moves from its home position to the stapling position. If two-staple-position mode is selected, the stapler moves to the front stapling position first, then moves to the rear stapling position.

  • Page 722: Paper Feed-Out Mechanism

    PAPER FEED-OUT MECHANISM 4.13 PAPER FEED-OUT MECHANISM B408D118.WMF After the copies have been stapled, the stack feed-out motor [A] starts. The pawl [B] on the stack feed-out belt [C] transports the set of stapled copies up and feeds it to the shift roller. The shift roller takes over stack feed-out after the leading edge reaches this roller.

  • Page 723: Booklet Finisher

    BOOKLET FINISHER B793 BOOKLET FINISHER SR3000 REVISION HISTORY Page Date Added/Updated/New None...
  • Page 725 BOOKLET FINISHER SR3000 B793 TABLE OF CONTENTS 1. REPLACEMENT AND ADJUSTMENT ..........1 1.1 COVERS....................... 1 1.1.1 FRONT/INNER/REAR COVERS ............1 1.1.2 UPPER COVERS ................2 1.2 MAIN BODY ....................4 1.2.1 POSITIONING ROLLER ..............4 1.2.2 SHIFT TRAY POSITION SENSOR, UPPER LIMIT SWITCH ....4 1.2.3 PROOF TRAY EXIT / FULL SENSOR ..........
  • Page 726 2.3 PROOF TRAY..................... 40 2.4 SHIFT TRAY ....................41 2.4.1 UP/DOWN MOTION ................41 2.4.2 SIDE-TO-SIDE MOTION..............42 2.5 BOOKLET TRAY..................43 2.6 JOGGER UNIT.................... 46 2.7 EXIT GUIDE PLATE, PAPER FEED OUT ..........47 2.8 STAPLER UNIT MOVEMENT..............48 2.9 STACKING FOR BOOKLET STAPLING.............
  • Page 727 Read This First Safety and Symbols Replacement Procedure Safety Turn off the main power switch and unplug the machine before beginning any of the replacement procedures in this manual. When taking apart the bridge unit, first take the unit out of the copier. Symbols Used in this Manual This manual uses the following symbols.
  • Page 729 Covers 1. REPLACEMENT AND ADJUSTMENT COVERS 1.1.1 FRONT/INNER/REAR COVERS Remove the front cover [A] ( x 1). Remove the inner cover [B] ( x 2). B793...

  • Page 730: Upper Covers

    Covers Remove the rear cover [C] ( x 2). 1.1.2 UPPER COVERS Remove the upper cover [A] ( x 1). Remove the proof tray [B] ( x 4). B793...
  • Page 731 Covers Remove the upper left cover [C]. B793...

  • Page 732: Main Body

    Main Body MAIN BODY 1.2.1 POSITIONING ROLLER Open the front cover. Remove the positioning roller [A] ( x 1). 1.2.2 SHIFT TRAY POSITION SENSOR, UPPER LIMIT SWITCH Remove the following items. Front Cover Inner Cover Rear Cover Proof Tray Upper Left Cover B793...

  • Page 733: Proof Tray Exit / Full Sensor

    Main Body Remove the lower guide unit [A] ( x 4, x 2). Remove the shift tray position sensor [B] ( x 1). Remove the upper limit switch [C] ( x 2). (Pull it out from the assembly.) 1.2.3 PROOF TRAY EXIT / FULL SENSOR Remove the front cover, rear cover and proof tray.

  • Page 734: Finisher Entrance Sensor

    Main Body Remove the vertical transport guide [A] ( x 4). Remove the exit sensor [B] ( x 1). Remove the tray full sensor [C] ( x 1). 1.2.4 FINISHER ENTRANCE SENSOR Remove the finisher entrance sensor with bracket [A] ( x 1).
  • Page 735 Main Body 1.2.5 SHIFT TRAY EXIT SENSOR Remove the front cover and upper left cover. Remove the link [A] ( x 1). Remove the exit guide unit [B]. Remove the sensor [C] ( x 1). B793...
  • Page 736 Main Body 1.2.6 STAPLE TRAY PAPER SENSOR Open the front cover. Pull out the staple/fold unit. Remove the staple tray paper sensor [A] ( x 1). 1.2.7 SHIFT TRAY MOTOR Remove the rear cover. Open the front cover, and then pull out the staple/fold unit. B793...

  • Page 737: Entrance Motor

    Main Body Remove the two gears [A], [B]. Remove the shift tray motor [C] ( x 2, x 1) 1.2.8 ENTRANCE MOTOR Remove the rear cover. Release the belt tension [A]. Remove the entrance motor [B] ( x 2, x 1). 1.2.9 UPPER TRANSPORT MOTOR Remove the rear cover.
  • Page 738 Main Body Release the belt tension [A]. Remove the upper transport motor [B] ( x 2, x 1). 1.2.10 LOWER TRANSPORT MOTOR Remove the rear cover. Release the belt tension [A]. Remove the lower transport motor [B] ( x 2, x 1).
  • Page 739 Main Body 1.2.11 SHIFT MOTOR Remove the rear cover. Remove the shift motor with bracket [A] ( x 1, x 4) Remove the shift motor [B] ( x 1). B793...

  • Page 740: Staple Folder Unit

    Folder FOLDER 1.3.1 STAPLE FOLDER UNIT Remove the rear cover. Disconnect all connectors and release the harness [A] for the staple folder unit ( x 1, x 3). Open the front cover. B793...

  • Page 741: Folder Unit

    Folder Pull out and remove the staple folder unit [B] ( x 2). 1.3.2 FOLDER UNIT Remove the staple folder unit. Remove the knobs [A] ( x 1 each). Disconnect the connectors. Remove the folder unit [B] ( x 4). B793...

  • Page 742: Folder Unit Exit Sensor

    Folder 1.3.3 FOLDER UNIT EXIT SENSOR Remove the folder unit. Remove the folder unit upper cover [A] ( x 1). Remove the lower clamp roller unit [B] ( x 4). Remove the folder unit exit sensor [C] ( x 1, x 1).

  • Page 743: Folder Unit Entrance Sensor

    Folder 1.3.4 FOLDER UNIT ENTRANCE SENSOR Open the front cover. Pull out the staple folder unit. Remove the exit cover [A] ( x 2). Remove the entrance sensor [B] ( x 1, x 1). 1.3.5 STAPLER UNIT Remove the rear cover. Disconnect the connector [1] and release the harness ( x 2 [2]).
  • Page 744 Folder Open the front cover and pull out the staple folder unit [4]. Disconnect the connectors and release the harness. (4 connectors [5], 1 clamp [6]) B793...
  • Page 745 Folder Remove a connector [7]. Remove 2 screws [8]. B793...
  • Page 746 Folder Remove the staple tray [9]. Remove the guide [10]. (2 screws) B793...
  • Page 747 Folder 10. Move the stapler unit until its screw come to the hole [11] on the stay. 11. Remove the screw [12] that holds the front of the guide plate [13]. B793...
  • Page 748 Folder 12. Remove the screw [14] that holds the rear of the guide plate. Remove the rear side screw through the hole in the stay. B793...
  • Page 749 Folder 13. Remove the guide plate [13]. 14. Remove the staple folding unit [15] (3 screws, 2 connectors). B793...
  • Page 750 Folder 15. Remove the staple cartridge [16]. 16. Remove the stapler unit cover [17]. 17. Remove the stapler drive unit [18]. B793...
  • Page 751 Folder Reassembly Mount the stapler drive unit [1]. Mount the staple folder unit [2]. Do not tighten the screws [3] at this time. B793...
  • Page 752 Folder Set the special tool in the long hole [4] on both units. Secure the special tool [5] with the knob [6]. B793...
  • Page 753 Folder Tighten the screws [7] for the stapler folder unit. Reassemble the machine. B793...
  • Page 754 Others OTHERS 1.4.1 MAIN BOARD Remove the rear cover. Remove the main board [A] ( x 5). B793...
  • Page 755 DIP Switches DIP SWITCHES SW100: Adjust the staple position for booklet mode Function ON: 0.3 mm ON: 0.6 mm ON: 1.2 mm Direction OFF: Towards the trailing edge, ON: Towards the leading edge SW101: Adjust the fold position Function ON: 0.2 mm ON: 0.4 mm ON: 0.8 mm Direction...
  • Page 756 Component Layout 2. DETAILED SECTION DESCRIPTIONS COMPONENT LAYOUT 2.1.1 MECHANICAL COMPONENT LAYOUT 1. Proof Tray 2. Shift Tray 3. Exit Guide Plate 4. Stack Feed Out Belt 5. Staple Unit 6. Booklet Tray 7. Proof Tray Exit Roller 8. Proof Tray Junction Gate 9.
  • Page 757 Component Layout Drive Layout 1. Upper Transport Motor 2. Entrance Motor 3. Lower Transport Motor 4. Fold Plate Motor 5. Fold Roller Motor 6. Stack Feed-out Motor B793...
  • Page 758 Component Layout 2.1.2 ELECTRICAL COMPONENT LAYOUT 1. Proof Tray Exit Sensor 2. Exit Guide Plate Motor 3. Shift Tray Exit Sensor 4. Upper Limit Switch 5. Shift Tray Position Sensor 6. Rear Booklet Tray Full Sensor 7. Front Booklet Tray Full Sensor 8.
  • Page 759 Component Layout 13. Proof Tray Gate Solenoid 14. Lower Transport Motor 15. Entrance Motor 16. Positioning Roller Solenoid 17. Main Board 18. Shift Tray Motor 19. Lower Limit Sensor 20. Upper Cover Sensor 21. Staple Tray Gate Solenoid 22. Upper Transport Motor 23.
  • Page 760 Component Layout 38. Fold Unit Exit Sensor 39. Lower Clamp Roller HP Sensor 40. Lower Retraction Motor 41. Fold Unit Entrance Sensor 42. Bottom Fence HP Sensor 43. Fold Cam HP Sensor 44. Fold Roller Motor 45. Fold Plate HP Sensor 46.
  • Page 761 Component Layout 48. Punch Motor 49. Punch Encoder Sensor 50. Punch HP Sensor 51. Punch Board 52. Paper Position Sensor Slide Motor 53. Paper Position Slide HP Sensor 54. Paper Position Sensor 55. Punch Movement HP Sensor 56. Punch Hopper Full Sensor 57.
  • Page 762 Component Layout Electrical Component Descriptions Boards Item Purpose Main Board Controls the finisher. Punch Board Controls the punch unit. Sensors Item Purpose Proof Tray Detects paper when it is fed out to the proof tray. Exit Sensor Shift Tray Detects paper when it is fed out to the shift tray. Exit Sensor Shift Tray Position...
  • Page 763 Component Layout Item Purpose Stopper S Detects when the ‘stopper S’ mechanism is at home position. HP Sensor Stack Feed Out HP Detects when the stack feed-out belt is at home position Sensor Staple Unit Detects when the side-to-side motion of the stapler unit is at home HP Sensor position Jogger HP...
  • Page 764 Component Layout Item Purpose Punch HP Detects when the hole-punch firing mechanism is at home position Sensor Paper Position Detects when the mechanism that measures the paper position in the punch unit is at home position Slide HP Sensor Paper Detects the side edge of the paper, to tell the machine where to put Position the punch holes.
  • Page 765 Component Layout Item Purpose Clamp Roller Motor Stapler Unit Moves the stapler from side to side. Motor Drives a large cam that alternately clamps and unclamps the lower clamp roller, which is the idle roller of the clamp roller pair. When these rollers are clamped, they are part of the paper feed path Lower and feed the stack toward the bottom fence of the fold unit.
  • Page 766 Component Layout Item Purpose Front Door Cuts dc power when the front door is opened. Safety Switch Others Item Purpose Staple Driver Unit Pushes the staples into the paper. Staple Folder Unit Folds the ends of the staples after stapling B793...
  • Page 767 Junction Gates JUNCTION GATES Two junction gates control the path of paper. Each junction gate is controlled by a solenoid. Junction gate operation is summarized in the following table. Mode Proof Shift Staple Paper Path Proof Tray Gate Solenoid Staple Tray Gate Solenoid B793...

  • Page 768: Proof Tray

    Proof Tray PROOF TRAY Proof Tray Junction Gate Control [A]: Proof Tray Gate Solenoid Roller Drive: Proof Tray Exit Roller [B], Proof Tray Transport Roller [C]: Controlled by the Upper Transport Motor Entrance Roller [D], Transport Roller [E]: Controlled by the Entrance Motor Jam Detection: Proof Tray Exit Sensor [F] Tray Full Detection: Proof Tray Full Sensor [G] B793...

  • Page 769: Shift Tray

    Shift Tray SHIFT TRAY 2.4.1 UP/DOWN MOTION The shift tray motor [A] moves the tray up and down. The upper limit switch [B] detects when the tray moves up too far, and cuts power to the shift tray motor. The shift tray position sensor [C] checks when the tray (or the top of the stack) is at the correct height to receive paper.

  • Page 770: Side-To-Side Motion

    Shift Tray 2.4.2 SIDE-TO-SIDE MOTION The shift motor [A] moves the shift roller [B] from side to side. The shift motor HP sensor [C] detects when the mechanism is at home position. The upper transport motor rotates the shift roller. When shift mode is used, the shift motor turns on after each page is fed out.

  • Page 771: Booklet Tray

    Booklet Tray BOOKLET TRAY The sensor actuator arm [A] rests on the top of the stack of stapled booklets as they are output to the lower tray. A flap depressor [B] keeps the open ends of the booklets down. The front booklet tray full sensor [C] and rear booklet tray full sensor [D] detect when the tray is full of booklets.
  • Page 772 Booklet Tray Condition Front Sensor Rear Sensor Ready Full 1 Full 2 Full 3 (or booklet tray not installed) In the tables below: "Sht" denotes "sheets in a stack". "Cnt" denotes "Count" (see below for an explanation). After a booklet is feed out, the fold roller motor stops the exit roller. The machine then monitors the tray full sensors every feed-out of a paper stack.
  • Page 773 Booklet Tray - Examples - After the copier makes a booklet with 1 sheet of 11 x 17 inch paper, the machine checks every feed-out of a paper stack for the ‘Full 1’ condition. If the Full 1 condition occurs 15 times (‘15 Cnt’...

  • Page 774: Jogger Unit

    Jogger Unit JOGGER UNIT The jogger is used in corner-staple mode and in booklet mode. For each sheet of paper when it arrives in the staple tray, the following is done. The jogger motor [A] drives the jogger fences [B]. The positioning roller solenoid moves the positioning roller [C] onto the top of the sheet.

  • Page 775: Exit Guide Plate, Paper Feed Out

    Exit Guide Plate, Paper Feed Out EXIT GUIDE PLATE, PAPER FEED OUT The exit guide plate [A] opens when a stapled stack is fed out. Also it opens every time a sheet is fed to the staple tray, to prevent the paper running into the exit roller during stacking.

  • Page 776: Stapler Unit Movement

    Stapler Unit Movement STAPLER UNIT MOVEMENT The machine has only one stapler [A]. It does stapling for booklets and for corner stapling. The stapler unit motor [B] moves the stapler from side to side. The stapler unit HP sensor [C] detects when the stapler unit is at home position. In corner staple mode, at the start of the job, the stapler moves to the position where the stapler will be inserted.

  • Page 777: Stacking For Booklet Stapling

    Stacking for Booklet Stapling STACKING FOR BOOKLET STAPLING 2.9.1 OVERVIEW There are two stoppers near the stapler unit. These stoppers hold the stack of paper in the correct position during stacking. The stoppers are called ‘stopper S’ and ‘stopper L’. Stopper S is used for legal size paper, or shorter than 8.5 x 14 inches.

  • Page 778: Longer Than 8.5 X 14 Inches

    Stacking for Booklet Stapling When the stack is complete, stopper S moves away [D], and the machine feeds the stack to the correct position for stapling. To do this, the upper clamp roller motor [E] rotates the upper clamp roller. 2.9.3 LONGER THAN 8.5 X 14 INCHES At the start of the set, the stapler moves to the center position.
  • Page 779 Stacking for Booklet Stapling previous section). When the stack is complete, the stapler moves to the rear-side position, and stopper L moves away. The machine feeds the stack to the correct position for stapling. B793...

  • Page 780: Moving The Stack To The Folding Position

    Moving the Stack to the Folding Position 2.10 MOVING THE STACK TO THE FOLDING POSITION First, the upper clamp roller feeds the stack down after the stack has been stapled. When the lower clamp roller [A] catches the stack, the upper clamp roller stops, and the lower clamp roller feeds the stack down.

  • Page 781: Folder

    Folder 2.11 FOLDER 2.11.1 OVERVIEW The fold plate pushes the stack into the nip between the fold rollers. The fold rollers feed out the stack, then reverse to feed it back in again. Then, the fold rollers feed the stack out of the folder, to the booklet tray.

  • Page 782: Fold Rollers

    Folder 2.11.3 FOLD ROLLERS [F]: Fold Roller Motor. Drives forward to feed out the stack at the fold, and then drives forward again to feed out the folded stack. This cycle can be repeated by changing the setting of SP6136. [G]: Fold Rollers.

  • Page 783: Punch Unit

    Punch Unit 2.12 PUNCH UNIT 2.12.1 OVERVIEW OF OPERATION Skew Correction Before Punching The finisher entrance roller corrects for paper skew and then the punch unit moves across to punch the holes at the correct position. Each sheet is punched one at a time. Paper feeds out of the copier.
  • Page 784 Punch Unit Punch Unit Position Correction These operations (skew correction before punching, and punch unit position correction) increase the accuracy of the punch alignment. The trailing edge of the sheet passes the finisher entrance sensor [A]. The paper position slide unit moves the paper position sensor [B] forward to the edge of the paper.

  • Page 785: Paper Position Detection

    Punch Unit These SP codes adjust the punch hole alignment: SP6128 Adjusts the punch positions in the direction of paper feed. SP6129 Adjusts the punch position perpendicular to the direction of feed. For more, see Section "5. Service Tables". 2.12.2 PAPER POSITION DETECTION The paper position sensor slide motor [A] extends and retracts the paper position slide that holds the paper position sensor [B].

  • Page 786: Punch Unit Movement

    Punch Unit 2.12.3 PUNCH UNIT MOVEMENT The punch movement motor [A] extends and retracts the punch unit to put it at the correct position for punching. The punch movement HP sensor [B] detects the position when it retracts, switches off the punch movement motor, and stops the punch unit at its home position.

  • Page 787: Punch Hopper Mechanism

    Punch Unit The timing for 2-hole punching [E] is different from 3-hole punching [F]. When the punch unit is at the punching position, the punch motor turns until the encoder detects the starting position for 2-hole or 3-hole punching. This is the ‘1’ position in the diagrams (the first diagram is for 2-hole punching, and the second diagram is for 3-hole punching).
  • Page 788 Punch Unit The punch hopper full sensor [B] does the following: Signals that the hopper is full when it detects the top of the stack of punchouts that have collected in the hopper. Detects when the punch hopper is set properly. B793...
  • Page 789 PAPER TRAY UNIT PB3030 D331 PAPER TRAY UNIT PB3030 REVISION HISTORY Page Date Added/Updated/New None...
  • Page 791 PAPER TRAY UNIT PB3030 D331 TABLE OF CONTENTS 1. REPLACEMENT AND ADJUSTMENT ..........1 1.1 COVERS AND ROLLER ................1 1.1.1 COVERS....................1 1.1.2 FEED ROLLER ..................2 1.2 DRIVE COMPONENTS ................3 1.2.1 UPPER FEED CLUTCH............... 3 1.2.2 LOWER FEED CLUTCH..............3 1.2.3 RELAY CLUTCH..................
  • Page 793 Read This First Safety and Symbols Replacement Procedure Safety Turn off the main power switch and unplug the machine before beginning any of the replacement procedures in this manual. Symbols Used in this Manual This manual uses the following symbols. : See or Refer to : Screws : Connector...

  • Page 795: Covers And Roller

    Covers and Roller 1. REPLACEMENT AND ADJUSTMENT 1.1 COVERS AND ROLLER Turn off the main power switch and unplug the machine before beginning any of the procedures in this section. 1.1.1 COVERS Rear Cover Hold brackets [A] ( x 1 each) Rear cover [B] ( x 3) Right Cover...

  • Page 796: Feed Roller

    Covers and Roller 1.1.2 FEED ROLLER Pull out the tray [A]. Release the lock lever [B]. Feed roller [C] D331...
  • Page 797 Drive Components 1.2 DRIVE COMPONENTS Turn off the main power switch and unplug the machine before beginning any of the procedures in this section. 1.2.1 UPPER FEED CLUTCH Rear cover ( "Covers") Bracket [A] ( x 2) Hold bracket [B] ( x 1, bushing x 1) Upper feed clutch [C] ( x 1)

  • Page 798: Relay Clutch

    Drive Components 1.2.3 RELAY CLUTCH Rear cover ( "Covers") Relay clutch [A] ( x 1, x 1) 1.2.4 PAPER FEED MOTOR Rear cover ( "Covers") Tray main board ( "Tray Main Board") Gear [A] ( x 1) Paper feed motor bracket [B] ( x 5) Paper feed motor [C] ( x 2)

  • Page 799: Lift Motors

    Drive Components 1.2.5 LIFT MOTORS Upper Lift Motor Rear cover ( "Covers") Spring [A] (snap ring x 1, spacer x 1) Lift motor bracket [B] ( x 3, x 1) Upper lift motor [C] ( x 3) Lower Lift Motor Rear cover ( "Covers") Spring (snap ring x 1, spacer x 1)

  • Page 800: Electrical Components

    Electrical Components 1.3 ELECTRICAL COMPONENTS Turn off the main power switch and unplug the machine before beginning any of the procedures in this section. 1.3.1 VERTICAL TRANSPORT SENSOR Open the tray cover [A] Guide plate [B] ( x 2) Sensor bracket [C] ( x 1, x 1) Vertical transport sensor [D] (hooks)

  • Page 801: Paper Size Sensors

    Electrical Components 1.3.2 PAPER END SENSOR Pull out the tray [A] Sensor bracket [B] ( x 1, x 1) Paper end sensor [C] (hooks) 1.3.3 PAPER SIZE SENSORS Pull out the two trays. Sensor bracket cover [A] ( x 1) Sensor bracket [B] ( x 3, x 2)

  • Page 802: Tray Main Board

    Electrical Components 1.3.4 TRAY MAIN BOARD Rear cover ( "Covers") Tray main board [A] ( x 4, all D331...

  • Page 803: Component Layout

    Component Layout 2. DETAILED SECTION DESCRIPTIONS 2.1 COMPONENT LAYOUT 2.1.1 MECHANICAL COMPONENT LAYOUT 1. Upper paper feed roller 5. Lower tray 2. Lower paper feed roller 6. Upper tray 3. Lower bottom plate 7. Upper bottom plate 4. Optional tray heater D331...
  • Page 804 Component Layout 2.1.2 ELECTRICAL COMPONENT LAYOUT 1. Paper feed motor 12. Lower paper height 1 sensor 2. Upper lift sensor 13. Vertical transport sensor 3. Upper lift motor 14. Lower tray set switch 4. Upper tray set switch 15. Lower paper end sensor 5.
  • Page 805 Component Layout Motors Paper Feed Drives all rollers. Upper Lift Lifts the upper tray bottom plate. Lower Lift Lifts the lower tray bottom plate. Sensors Detects when the paper in the upper tray is at Upper Lift the correct feed height. Detects when the paper in the lower tray is at Lower Lift the correct feed height.
  • Page 806 Component Layout Size Switches Tray Cover Detects whether the tray cover is opened or not. Detects whether the upper tray is opened or Upper Tray Set not. Lower Tray Set Detects whether the lower tray is opened or not. Magnetic Clutches Upper Paper Starts paper feed from the upper tray.
  • Page 807 Component Layout 2.1.4 DRIVE LAYOUT 1. Paper feed motor 5. Lower paper feed clutch 2. Drive belt 6. Upper paper feed roller 3. Upper paper feed clutch 7. Relay roller 4. Relay clutch 8. Lower paper feed roller D331...

  • Page 808: Paper Feed And Separation Mechanism

    Paper Feed and Separation Mechanism 2.2 PAPER FEED AND SEPARATION MECHANISM The paper tray holds 500 sheets. The paper feed roller [A] drives the top sheet of paper from the paper tray to the copier/printer. The friction pad [B] allows only one sheet to feed at a time.

  • Page 809: Paper Lift Mechanism

    Paper Lift Mechanism 2.3 PAPER LIFT MECHANISM The paper size switch detects when the tray is pushed in. When the paper tray is pushed into the machine, the pin [A] for the lift motor pressure shaft engages the lift motor coupling [B] and the pin [C] for the bottom plate lift shaft in the tray engages the bottom plate pressure lever coupling [D].
  • Page 810 Paper Lift Mechanism the bottom plate drops. To make it easier to push the tray in, the lift motor rotates backwards 1.7 seconds to return the bottom plate pressure lever coupling [D] to the original position. D331...

  • Page 811: Paper End Detection

    Paper End Detection 2.4 PAPER END DETECTION If there is some paper in the paper tray, the paper stack raises the paper end feeler [A] and the paper end sensor [B] is deactivated. When the paper tray runs out of paper, the paper end feeler drops into the cutout [C] in the tray bottom plate and the paper end sensor is activated.

  • Page 812: Paper Height Detection

    Paper Height Detection 2.5 PAPER HEIGHT DETECTION The amount of paper in the tray is detected by the combination of on/off signals from two paper height sensors [A] and [B]. When the amount of paper decreases, the bottom plate pressure lever [C] moves the actuator up.

  • Page 813: Paper Size Detection

    Paper Size Detection 2.6 PAPER SIZE DETECTION There are three paper size sensors [A] (SN1, SN2 and SN3) on the paper tray unit. Each paper tray has its own actuator [B], with a unique combination of notches. This actuator is moved when the paper end fence [C] is adjusted for the installed paper.
  • Page 814 Paper Size Detection A3 SEF 420 x 297 DLT SEF NA Size SP Setting A6 SEF 148 x 105 A5 LEF B5 LEF 182 x 257 Exe LEF/ B6 SEF A4 LEF/ A5 SEF/ HLT LT LEF 210 x 297 B5 SEF 257 x 182 LT SEF...

  • Page 815: Side And End Fences

    Side and End Fences 2.7 SIDE AND END FENCES 2.7.1 SIDE FENCES If the tray is full of paper and it is pushed in strongly, the fences may deform or bend. This may cause the paper to skew or the side-to-side registration to be incorrect. To correct this, each side fence has a stopper [A] attached to it.
  • Page 817 D361/D510 FAX OPTION TYPE 3350/3351 FAX OPTION TYPE 3350/3351 REVISION HISTORY Page Date Added/Updated/New 09/01/2009 Fax installation...
  • Page 819 D361/D510 Fax Option Type 3350/3351 TABLE OF CONTENTS INSTALLATION ................9     INSTALLATION..................... 9     1.1.1 FAX UNIT (D361/D510) ............... 9     Accessory Check ..................9   Fax Installation ..................10   1.1.2 G3 INTERFACE UNIT (D361) ............13  ...
  • Page 820 SERVICE TABLES................. 58     CAUTIONS ....................58     SERVICE PROGRAM TABLES ..............59     4.2.1 SP1-XXX (BIT SWITCHES) ............... 59     4.2.2 SP2-XXX (RAM DATA) ..............61     4.2.3 SP3-XXX (TEL LINE SETTINGS) ............63  ...
  • Page 821 BOARDS ....................198     5.2.1 FCU ....................198     5.2.2 MBU ....................199     5.2.3 SG3 BOARD ..................200     VIDEO DATA PATH .................. 202     5.3.1 TRANSMISSION ................202     Memory Transmission and Parallel Memory Transmission ....202  ...
  • Page 823 Read This First Important Safety Notices Never install telephone wiring during a lightning storm. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

  • Page 824: Conventions Used In This Manual

    Installation Symbols and Abbreviations Conventions Used in this Manual This manual uses several symbols. Symbol What it means Refer to section number Screw Connector E-ring Clip ring Clamp D361/D510...
  • Page 825 Cautions, Notes, etc. The following headings provide special information: Failure to obey warning information could result in serious injury or death. Obey these guidelines to ensure safe operation and prevent minor injuries. Obey these guidelines to avoid problems such as misfeeds, damage to originals, loss of valuable data and to prevent damage to the machine.

  • Page 827: Fax Unit (D361/D)

    Installation 1. INSTALLATION 1.1 INSTALLATION 1.1.1 FAX UNIT (D361/D510) Accessory Check Check the quantity and condition of the accessories against the following list. Description Handset Bracket (NA only) Serial Number Label FCC Label (NA only) G3 Decal Fax Keytops Copy Keytops (D361 only) Fax Unit Data Display Overlay (for operation panel) Telephone Cable (NA only)

  • Page 828: Fax Installation

    Installation Fax Installation Remove: [A] Application (plastic) cover ( [B] Left cover plate ( [C] Knockouts LINE 1 for Fax Unit If one G3 Unit will be installed, remove the knockout for LINE 1 and LINE 2. If two G3 Units will be installed, remove the knockouts for both LINE 1, LINE 2, and LINE 3 D361/D510...
  • Page 829 Installation Through the window, remove the jumper [A] and set it to the ON position. Press down the MBU. Make sure that the MBU is seated correctly. If not, SC672 occurs. Remove the jumper [A] (set to OFF) and set it to ON. The machine may issue SC819, SC820 if the jumper is not set to "ON"...
  • Page 830 Installation Rev. 09/01/2010 10. For NA models, attach the ferrite core to the telephone cord. The end of the ferrite core must be about 5 cm (2.1") [A] from the end of the cable. 11. Connect the telephone cord to the "LINE 1" jack. 12.

  • Page 831: G3 Interface Unit (D)

    Installation 1.1.2 G3 INTERFACE UNIT (D361) Accessory Check Check the quantity and condition of the accessories against the following list. Description Telephone Cable (NA) Screws M3 x 6 FFC (Flat Flexible Cable) G3 Board CCUIF 6. FCC Label (NA only) D361/D510...

  • Page 832: G3 Interface Installation

    Installation G3 Interface Installation If the fax unit is already installed in the machine, remove: Application (plastic) cover ( FCU ( Separate the FCU [A] from its cover [B] ( x1). One G3 Unit Connect the G3 interface unit [A] and CCUIF [B] (edge connector). Fasten the connected G3/CCUIF to the cover [C].
  • Page 833 Installation Two G3 Units Connect the G3 interface units [A] and [B] to the CCUIF [C] (edge connector). Fasten the connected G3/CCUIF to the cover [D]. G3: ( x2 ea.) CCUIF ( Connect the FCU [E] and CCUIF [B] (FFC x1). Reconnect the speaker harness [F] ( One and Two G3 Units connect the telephone lines to the back of the machine at LINE 2 (single port) or LINE 2 and LINE 3 (dual port).

  • Page 834: Mb Memory (Option)

    Installation 1.1.3 32 MB MEMORY (OPTION) Remove: Application cover ( FCU [A] ( x3). Attach the DIMM [B] to the FCU. 1.1.4 HANDSET (B433) The optional handset is available for the U.S. version only. Remove the scanner left cover [A] ( x 2).
  • Page 835 Installation Make two holes [B] in the scanner left cover. Drill a hole from the outside of the cover with a screwdriver. Reinstall the scanner left cover on the machine ( x 2). Install the handset bracket [C] ( x 2) on the scanner left cover. Attach the clamp to the location [D].
  • Page 836 2. REPLACEMENT AND ADJUSTMENT 2.1 FCU When you replace the FCU board, remove the MBU board from the old FCU board and install it on the new FCU board. Set the correct date and time with the User Tools: User Tools> System Settings> Timer Setting> Set Date/Time Do not turn off the battery switch (SW1).

  • Page 837: Error Codes

    Error Codes 3. TROUBLESHOOTING 3.1 ERROR CODES If an error code occurs, retry the communication. If the same problem occurs, try to fix the problem as suggested below. Note that some error codes appear only in the error code display and on the service report. Code Meaning Suggested Cause/Action...
  • Page 838 Error Codes Code Meaning Suggested Cause/Action Check the line connection. Check the NCU - FCU connectors. Try changing the tx level and/or cable equalizer settings. Replace the FCU or NCU. The other terminal may be faulty; try sending CFR or FTT not received 0-04 to another machine.
  • Page 839 Error Codes Code Meaning Suggested Cause/Action Check the line connection. Check the FCU - NCU connectors. Replace the NCU or FCU. No post-message The other end may have jammed or run out of paper. response from the other 0-07 end after a page was The other end user may have disconnected sent the call.
  • Page 840 Error Codes Code Meaning Suggested Cause/Action Check the FCU - NCU connectors. Incompatible or defective remote terminal; try sending to another machine. Non-standard post Noisy line: resend. 0-14 message response code Try adjusting the tx level and/or cable received equalizer settings. Replace the NCU or FCU.
  • Page 841 Error Codes Code Meaning Suggested Cause/Action Check the line connection. Check the FCU - NCU connectors. Replace the NCU or FCU. Check for line problems. Facsimile data not Try calling another fax machine. 0-20 received within 6 s of Try adjusting the reconstruction time for the retraining first line and/or rx cable equalizer setting.
  • Page 842 Error Codes Code Meaning Suggested Cause/Action Check the line connection. Check the FCU - NCU connectors. Replace the NCU or FCU. Defective remote terminal. Check for line noise or other line problems. Too many errors during Try asking the other end to adjust their tx level. 0-23 reception Try adjusting the rx cable equalizer setting...
  • Page 843 Error Codes Code Meaning Suggested Cause/Action FCE does not detect the FCU firmware or board defective. 0-55 SG3-V34. SG3-V34 firmware or board defective. The stored message data exceeds the 0-56 SG3-V34 firmware or board defective. capacity of the mailbox in the SG3-V34.
  • Page 844 Error Codes Code Meaning Suggested Cause/Action The called terminal fell The calling terminal could not detect a JM due back to T.30 mode, to noise, etc. because it could not A network that has narrow bandwidth cannot 0-77 detect a CJ in response pass JM to the other end.
  • Page 845 Error Codes Code Meaning Suggested Cause/Action The line was disconnected due to The signal did not stop within 10 s. 0-84 abnormal signaling in Turn off the machine, then turn it back on. V.34 phase 4 – control If the same error is frequent, replace the FCU. channel start-up.
  • Page 846 Error Codes Code Meaning Suggested Cause/Action Only one V.21 2-11 connection flag was Replace the FCU. received 2-12 Modem clock irregularity Replace the FCU. Turn off the machine, then turn it back on. 2-13 Modem initialization error Update the modem ROM. Replace the FCU.
  • Page 847 Error Codes Code Meaning Suggested Cause/Action The machine resets itself If this is frequent, update the ROM, or replace 2-51 because of a fatal the FCU. communication error Snd msg() in the manual task is an error because The user did the same operation many times, 2-53 the mailbox for the and this gave too much load to the machine.
  • Page 848 Error Codes Code Meaning Suggested Cause/Action 5-25 SAF file access error Replace the FCU or EXMEM board. G3 ECM - T1 time out 6-00 during reception of facsimile data Try adjusting the rx cable equalizer. G3 ECM - no V.21 signal 6-01 Replace the FCU or NCU.
  • Page 849 Error Codes Code Meaning Suggested Cause/Action Check for a noisy line. Adjust the tx levels of the communicating 6-09 G3 ECM - ERR received machines. See code 6-05. G3 ECM - error frames Check for line noise. still received at the other Adjust the tx level (use NCU parameter 01 or 6-10 end after all...
  • Page 850 Error Codes Code Meaning Suggested Cause/Action IPV4 is not active in the active protocol setting. 13-25 Network I/F setting error IP address of the device is not registered. Active protocol setting does not match the I/F Network I/F setting error 13-26 setting for SIP server.
  • Page 851 Error Codes Code Meaning Suggested Cause/Action Failed to access the SMTP server because the access is denied. SMTP server operating incorrectly. Contact the system administrator to determine if there is a problem with the SMTP server and to check that the SMTP server settings are correct.
  • Page 852 Error Codes Code Meaning Suggested Cause/Action Failed to access the SMTP server because the HDD on the server is full. Insufficient free space on the HDD of the SMTP server. Contact the system administrator and check the amount of space remaining on the SMTP server HDD.
  • Page 853 Error Codes Code Meaning Suggested Cause/Action Failed to access the SMTP server because the transmission failed. Data Send to SMTP SMTP server operating incorrectly 14-08 Destination folder setting incorrect. Server Failed (5XX) Direct SMTP sending not operating correctly. Software application error. POP-Before-SMTP or SMTP authorization Authorization Failed for 14-09...
  • Page 854 Error Codes Code Meaning Suggested Cause/Action UFS file could not be created: Not enough space in UFS area to handle both 14-31 UFS File Creation Failed Scan-to-Email and IFAX transmission. HDD full or not operating correctly. Software error. Cancelled the Mail Due Error detected with NFAX and send was cancelled 14-32 to Error Detected by...
  • Page 855 Error Codes Code Meaning Suggested Cause/Action Notification Mail Send 14-61 Failed for All All addresses for return notification mail failed. Destinations At startup, the system detected that the IP address POP3/IMAP4 Server Not 15-01 of the POP3/IMAP4 server has not been registered Registered in the machine.
  • Page 856 Error Codes Code Meaning Suggested Cause/Action The e-mail is not in standard format. There is no 15-15 Mail Divide Error boundary between parts of the e-mail, including the header. The mail cannot be received because it is too 15-16 Mail Size Receive Error large.
  • Page 857 Error Codes Code Meaning Suggested Cause/Action Could not receive transmission due to: Resolution error Image of resolution greater than 200 dpi without extended memory. TIFF File Compatibility Resolution is not supported. 15-62 Error Page size error The page size was larger than A3. Compression error File was compressed with other than MH, MR, or MMR.
  • Page 858 Error Codes Code Meaning Suggested Cause/Action Could not receive the transmission because the destination buffer is full and the destination could 15-80 Mail Job Task Read Error not be created (this error may occur when receiving a transfer request or a request for notification of reception).
  • Page 859 Error Codes Code Meaning Suggested Cause/Action Divide the original into more than one page. Original length exceeded Check the resolution used for scanning. Lower 22-00 the maximum scan the scan resolution if possible. length Add optional page memory. Wait for the files in the queue to be sent. Delete unnecessary files from memory.
  • Page 860 Error Codes Code Meaning Suggested Cause/Action It was cancelled received LAN Fax images during store the image to SAF of FCU. 31-21 LAN Fax Error The LAN Fax transmission of a message was cancelled by the LAN Fax driver. F0-xx V.34 modem error Replace the FCU.

  • Page 861: Ifax Troubleshooting

    IFAX Troubleshooting 3.2 IFAX TROUBLESHOOTING Use the following procedures to determine whether the machine or another part of the network is causing the problem. Communication Item Action Remarks Route Check that the LAN cable is connected to the 1. Connection machine.

  • Page 862: Use The

    IFAX Troubleshooting Communication Item Action Remarks Route press Enter. Use the "Network" Check the LAN function in the parameters User Tools. 3. LAN settings in Check if there is If there is an IP the machine an IP address address conflict, conflict with other inform the PCs.
  • Page 863 IFAX Troubleshooting Communication Item Action Remarks Route Ask the administrator to check. Make sure that the Send a test e-mail client devices with the machine's which have an own number as 3. E-mail server account in the the destination. server can The machine send/receive receives the...
  • Page 864 IFAX Troubleshooting Communication Item Action Remarks Route Make sure that the PC can log into the e-mail server. Between e-mail Check that the Ask the 1. E-mail account server and account and administrator to on the Server internet password stored in check.
  • Page 865 IFAX Troubleshooting Communication Item Action Remarks Route Make sure that the e-mail address is actually used. Check that the 3. Destination e-mail address e-mail address contains no incorrect characters such as spaces. Use the "ping" command to contact the router. Ask the Check that other administrator of...

  • Page 866: Ip-Fax Troubleshooting

    IP-Fax Troubleshooting 3.3 IP-FAX TROUBLESHOOTING 3.3.1 IP-FAX TRANSMISSION Cannot send by IP Address/Host Name Check Point Action LAN cable connected? Check the LAN cable connection. Specified IP address/host name correct? Check the IP address/host name. Cannot breach the firewall. Send by Firewall/NAT is installed? using another method (Fax, Internet Fax)
  • Page 867 IP-Fax Troubleshooting Check Point Action Request the network administrator to increase the bandwidth. Raise the delay level. Network bandwidth too narrow? IPFAX SW 01 Bit 0 to 3 IP-Fax bandwidth is the same as the DCS speed. Set IP-Fax SW00 Bit 6 to Check whether the remote fax Remote fax cancelled transmission? cancelled the transmission.

  • Page 868: Cannot Send Via Voip Gateway

    IP-Fax Troubleshooting Cannot send via VoIP Gateway Check Point Action LAN cable connected? Check the LAN cable connection. VoIP Gateway T.38 standard? Contact the network administrator. VoIP Gateway installed correctly? Contact the network administrator. VoIP Gateway power switched on? Contact the network administrator. Is the IP address/host name of the Check the IP address/host name.
  • Page 869 IP-Fax Troubleshooting Check Point Action Request the network administrator to increase the bandwidth. Raise the network delay level. IPFAX Network bandwidth too narrow? SW 01 Bit 0 to 3 IP-Fax bandwidth is the same as the DCS speed. Set IP-Fax SW00 Bit 6 to D361/D510...

  • Page 870: Cannot Send By Alias Fax Number

    IP-Fax Troubleshooting Cannot send by Alias Fax number. Check Point Action LAN cable connected? Check the LAN cable connection. Confirm the Alias of the remote fax. Number of specified Alias fax correct? Error Code: 13-14 Cannot breach the firewall. Send by Firewall/NAT installed? using another method (Fax, Internet Fax)
  • Page 871 IP-Fax Troubleshooting Check Point Action Check whether the remote fax is a T38 Remote fax a T.38 terminal? terminal. Remote fax switched off or busy? Contact the network administrator. Request the system administrator to increase the bandwidth. Raise the delay level. IPFAX SW 01 Bit Network bandwidth too narrow? 0 to 3 Lower the modem transmission baud...

  • Page 872: Ip-Fax Reception

    IP-Fax Troubleshooting 3.3.2 IP-FAX RECEPTION Cannot receive by IP Address/Host name Check Point Action LAN cable connected? Check the LAN cable connection. Cannot breach the firewall. Send by using Firewall/NAT is installed? another method (Fax, Internet Fax) IP address of local fax registered? Register the IP address.

  • Page 873: Cannot Receive By Voip Gateway

    IP-Fax Troubleshooting Cannot receive by VoIP Gateway. Check Point Action LAN cable connected? Check the LAN cable connection. Cannot breach the firewall. Request the Firewall/NAT is installed? remote fax to send by using another method (Fax, Internet Fax) VoIP Gateway installed correctly? Contact the network administrator.

  • Page 874: Cannot Receive By Alias Fax Number

    IP-Fax Troubleshooting Cannot receive by Alias Fax number. Check Point Action LAN cable connected? Check the LAN cable connection. Cannot the breach firewall. Request the Firewall/NAT is installed? remote fax to send by using another method (Fax, Internet Fax) Contact the network administrator. Note: The sender machine displays this Gatekeeper installed correctly? error code if the sender fax is a Ricoh...
  • Page 875 IP-Fax Troubleshooting Check Point Action Request the sender to check the settings. User Parameter SW 34 Bit 0 Enable H.323 SW is set to on? Note: Only if the remote sender fax is a Ricoh fax. Local fax IP address registered? Register the IP address.

  • Page 876: Service Tables

    Cautions 4. SERVICE TABLES 4.1 CAUTIONS Never turn off the main power switch when the power LED is lit or flashing. To avoid damaging the hard disk or memory, press the operation power switch to switch the power off, wait for the power LED to go off, and then switch the main power switch off.

  • Page 877: Service Program Tables

    Service Program Tables 4.2 SERVICE PROGRAM TABLES 4.2.1 SP1-XXX (BIT SWITCHES) Mode No. Function System Switch Changes the bit switches for system 001 – 032 00 – 1F settings for the fax option. See section 4.2 Bit Switches Ifax Switch Changes the bit switches for internet fax 001 –...
  • Page 878 Service Program Tables Mode No. Function G3-2 Switch Changes the bit switches for the protocol 001 – 016 00 – 0F settings of the optional G3 board. See section 4.2 Bit Switches G3-3 Switch Changes the bit switches for the protocol 001 –...

  • Page 879: Sp2-Xxx (Ram Data)

    Service Program Tables 4.2.2 SP2-XXX (RAM DATA) Mode No. Function RAM Read/Write Changes RAM data for the fax board directly. See section 4.5 Service RAM Addresses. Memory Dump Prints out RAM data for the fax board. G3-1 Memory Dump See section 4.5 Service RAM Addresses. Prints out RAM data for the optional SG3 G3-2 Memory Dump board.
  • Page 880 Service Program Tables Mode No. Function G3-2 NCU Parameters NCU parameter settings for the optional G3 001 – 023 CC, 01 – 22 board. See section 4.3 NCU Parameters. G3-3 NCU Parameters NCU parameter settings for the optional G3 001 – 023 CC, 01 –...

  • Page 881: Sp3-Xxx (Tel Line Settings)

    Service Program Tables 4.2.3 SP3-XXX (TEL LINE SETTINGS) Mode No. Function Service Station Fax Number Enter the fax number of the service station. Select Line Select the line type. Serial Number Enter the fax unit's serial number. PSTN-1 Port Settings Select the line type setting for the G3-1 line.
  • Page 882 Service Program Tables Mode No. Function PSTN-2 Port Settings Select the line setting for the G3-2 line. If the machine is installed on a PABX line, Select Line select "PABX", "PABX(GND)" or "PABX(FLASH)". PSTN Access Enter the PSTN access number for the Number G3-2 line.
  • Page 883 Service Program Tables Mode No. Function ISDN Port Settings Select Line PSTN Access Number Not used (Do not change the bit switches) Memory Lock Disabled Transmission Disabled IPFAX Port Settings H323 Port SIP Port RAS Port Gatekeeper port T.38 Port SIP Server Port IPFAX Protocol Select "H323"...

  • Page 884: Sp4-Xxx (Rom Versions)

    Service Program Tables 4.2.4 SP4-XXX (ROM VERSIONS) Mode No. Function FCU ROM Version Displays the FCU ROM version. Error Codes Displays the latest 64 fax error codes. G3-1 ROM Version Displays the G3-1 modem version. G3-2 ROM Version Displays the G3-2 modem version. G3-3 ROM Version Displays the G3-3 modem version.

  • Page 885: Sp5-Xxx (Initializing)

    Service Program Tables 4.2.5 SP5-XXX (INITIALIZING) Mode No. Function Initialize SRAM Initializes the bit switches and user parameters, user data in the SRAM, files in the SAF memory, and clock. Erase All Files Erases all files stored in the SAF memory. Reset Bit Switches Resets the bit switches and user parameters.

  • Page 886: Sp6-Xxx (Reports)

    Service Program Tables 4.2.6 SP6-XXX (REPORTS) Mode No. Function System Parameter List Touch the "ON" button to print the system parameter list. Service Monitor Report Touch the "ON" button to print the service monitor report. G3 Protocol Dump List G3 All Prints the protocol dump list of all Communications communications for all G3 lines.
  • Page 887 Service Program Tables Mode No. Function G4 Protocol Dump List Dch + Bch 1 Bch 1 Link Layer Not used (Do not change the bit switches) Dch Link Layer Dch +Bch 2 Bch 2 Link Layer All Files print out Prints out all the user files in the SAF memory, including confidential messages.
  • Page 888 Service Program Tables Mode No. Function Log List Print out All log files Printer SC/TRAP Stored Decompression Scanner JOB/SAF These log print out functions are for designer Reconstruction use only. JBIG Fax Driver G3CCU Fax Job Scanner Condition IP Protocol Dump List Prints the protocol dump list of all All Communications communications for the IP fax line.

  • Page 889: Sp7-Xxx (Test Modes)

    Service Program Tables 4.2.7 SP7-XXX (TEST MODES) These are the test modes for PTT approval. Function G3-1 Modem Tests G3-1 DTMF Tests Ringer Test G3-1 V34 (S2400baud) G3-1 V34 (S2800baud) G3-1 V34 (S3000baud) G3-1 V34 (S3200baud) G3-1 V34 (S3429baud) Recorded Message Test G3-2 Modem Tests G3-2 DTMF Tests G3-2 V34 (S2400baud)
  • Page 890 Service Program Tables Function G3-3 V34 (S2800baud) G3-3 V34 (S3000baud) G3-3 V34 (S3200baud) G3-3 V34 (S3429baud) IG3-1 Modem Tests - Not used IG3-1 DTMF Tests - Not used IG3-1 V34 (S2400baud) - Not used IG3-1 V34 (S2800baud) - Not used IG3-1 V34 (S3000baud) - Not used IG3-1 V34 (S3200baud) - Not used IG3-1 V34 (S3429baud) - Not used...

  • Page 891: Sp9-Xxx (Design Switch Mode)

    Service Program Tables 4.2.8 SP9-XXX (DESIGN SWITCH MODE) Mode No. Function Design Switch D361/D510...

  • Page 892: Bit Switches - 1

    Bit Switches - 1 4.3 BIT SWITCHES - 1 Do not adjust a bit switch or use a setting that is described as "Not used", as this may cause the machine to malfunction or to operate in a manner that is not accepted by local regulations.
  • Page 893 Bit Switches - 1 System Switch 00 (SP No. 1-101-001) Function Comments Example: (1): EQM value (Line quality data). A larger number means more errors. (2): Symbol rate (V.34 only) (3): Final modem type used (4): Starting data rate (for example, 288 means 28.8 kbps) (5): Final data rate (6): Rx revel (see below for how to read the rx level) (7): Total number of error lines that occurred during non-ECM reception.
  • Page 894 Bit Switches - 1 System Switch 00 (SP No. 1-101-001) Function Comments This is a fault-finding aid. The LCD shows the G3/G4 communication key parameters (see below). This is normally parameter display disabled because it cancels the CSI display for 0: Disabled the user.
  • Page 895 Bit Switches - 1 G3 Communication Parameters 336: 33600 bps 168: 16800 bps 312: 31200 bps 144: 14400 bps 288: 28800 bps 120: 12000 bps Modem rate 264: 26400 bps 96: 9600 bps 240: 24000 bps 72: 7200 bps 216: 21600 bps 48: 4800 bps 192: 19200 bps 24: 2400 bps S: Standard (8 x 3.85 dots/mm) D: Detail (8 x 7.7 dots/mm)
  • Page 896 Bit Switches - 1 A4: A4 (8.3"), no reduction Width and B4: B4 (10.1"), no reduction reduction A3: A3 (11.7"), no reduction 0: 0 ms/line 5: 5 ms/line 10: 10 ms/line 20: 20 ms/line I/O rate 25: 2.5 ms/line 40: 40 ms/line "40"...
  • Page 897 Bit Switches - 1 System Switch 01 - Not used (Do not change the factory settings.) System Switch 02 (SP No. 1-101-003) Function Comments Not used Do not change these settings. Forced reset after transmission With this setting on, the machine resets itself stalls automatically if a transmission stalls and fails to 0: Off...
  • Page 898 Bit Switches - 1 System Switch 03 (SP No. 1-101-004) Function Comments Length of time that RDS is 00 - 99 hours (BCD). temporarily switched on when This setting is only valid if bits 6 and 7 of bits 6 and 7 of System Switch System Switch 02 are set to "User selectable".
  • Page 899 Bit Switches - 1 System Switch 09 (SP No. 1-101-010) Function Comments Addition of image data from If this feature is enabled, the top half of the first confidential transmissions on page of confidential messages will be printed the transmission result report on transmission result reports.
  • Page 900 Bit Switches - 1 System Switch 09 (SP No. 1-101-010) Function Comments Conditions for printing the This switch becomes effective only when protocol dump list system switch 00 bit 6 is set to 1. 0: Print for all communications 1: Set this bit to 1 when you wish to print a 1: Print only when there is a protocol dump list only for communications with communication error...
  • Page 901 Bit Switches - 1 System Switch 0A (SP No. 1-101-011) Function Comments When "1" is selected, a suitable port is Automatic port selection automatically selected if the selected port is not 0: Disabled, 1: Enabled used. Not used Do not change these settings. 0: Prevents dialing from the ten-key pad while the external telephone is off-hook.
  • Page 902 Bit Switches - 1 System Switch 0E (SP No. 1-101-015) Function Comments Not used Do not change the settings. Direct sending cannot operate when the Enable/disable for direct capture function is on during sending. Setting sending selection this switch to "1" enables direct sending without 0: Direct sending off capture.
  • Page 903 Bit Switches - 1 System Switch 0F (SP No. 1-101-016) Function Comments Country/area code for functional settings (Hex) 00: France 11: USA 01: Germany 12: Asia 02: UK 13: Japan 03: Italy 14: Hong Kong This country/area code determines the 04: Austria 15: South Africa factory settings of bit switches and RAM...
  • Page 904 Bit Switches - 1 System Switch 10 (SP No. 1-101-017) Function Comments Threshold = N x 128 KB + 256 KB Threshold memory level for N can be between 00 - FF(H) parallel memory transmission Default setting: 02(H) = 512 KB System Switch 11 (SP No.
  • Page 905 Bit Switches - 1 System Switch 12 (SP No. 1-101-019) Function Comments TTI: 08 to 92 (BCD) mm Input even numbers only. This setting determines the print start position for the TTI from the left edge of the paper. If the TTI printing position in the main TTI is moved too far to the right, it may scan direction...
  • Page 906 Bit Switches - 1 System Switch 15 (SP No. 1-101-022) Function Comments Not used Do not change the settings. Going into the Energy Saver 1: The machine will restart from the Energy mode automatically Saver mode quickly, because the +5V power 0: Enabled supply is active even in the Energy Saver 1: Disabled...
  • Page 907 Bit Switches - 1 System Switch 16 (SP No. 1-101-023) Function Comments Parallel Broadcasting 1: The machine sends messages 0: Disabled simultaneously using all available ports during 1: Enabled broadcasting. This function allows the user to select the Priority setting for the G3 line. 0: PSTN-1 >...
  • Page 908 Bit Switches - 1 System Switch 19 (SP No. 1-101-026) Function Comments Not used Do not change the settings. 0: After installing the memory expansion option, Extended scanner page the scanner page memory is extended to 4 MB memory after memory option is from 2 MB.
  • Page 909 Bit Switches - 1 System Switch 1D (SP No. 1-101-030) Function Comments 0: RTI, CSI, CPS codes are displayed on the RTI/CSI/CPS code display top line of the LCD panel during 0: Enable communication. 1: Disable 1: Codes are switched off (no display) Not used Do not change this setting.
  • Page 910 Bit Switches - 1 System Switch 1E (SP No. 1-101-031) Function Comments 0: If the SAF memory becomes full during scanning, the successfully scanned pages are transmitted. Action when the SAF memory 1: If the SAF memory becomes full during has become full during scanning, the file is erased and no pages are scanning...
  • Page 911 Bit Switches - 1 System Switch 1F (SP No. 1-101-032) Function Comments Not used Do not change the settings. 0: When an original jams, or the SAF memory Report printout after an original overflows during scanning, a report will be jam during SAF storage or if the printed.

  • Page 912: Bit Switches - 2

    Bit Switches - 2 4.4 BIT SWITCHES - 2 Do not adjust a bit switch or use a setting that is described as "Not used", as this may cause the machine to malfunction or to operate in a manner that is not accepted by local regulations.

  • Page 913: I-Fax Switches

    Bit Switches - 2 4.4.1 I-FAX SWITCHES I-fax Switch 00 (SP No. 1-102-001) Function Comments This setting sets the maximum size of the Original Width of TX Attachment File original that the destination can receive. (Bits 3~7 are reserved for future use or not used.) 0: Off (not selected), 1: On (selected) If more than one of these three bits is set to "1", the larger size has priority.
  • Page 914 Bit Switches - 2 I-fax Switch 01 (SP No. 1-102-002) Function Comments Original Line Resolution of TX These settings set the maximum resolution of Attachment File the original that the destination can receive. 200x100 Standard 200x200 Detail 0: Not selected 200x400 Fine 1: Selected If more than one of these three bits is set to "1",...
  • Page 915 Bit Switches - 2 I-fax Switch 01 (SP No. 1-102-002) Function Comments This setting selects mm/inch conversion for mail transmission. 0: Off (No conversion), 1: On (Conversion) When on (set to "1"), the machine converts millimeters to inches for sending mail. There is no switch for converting inches to millimeters.
  • Page 916 Bit Switches - 2 I-fax Switch 02 (SP No. 1-102-003) Function Comments RX Text Mail Header Processing This setting determines whether the header information is printed with text e-mails when they are received. 0: Prints only text mail. 1: Prints mail header information attached to text mail. When a text mail is received with this switch On (1), the "From"...
  • Page 917 Bit Switches - 2 I-fax Switch 02 (SP No. 1-102-003) Function Comments Text String for Return Receipt This setting determines the text string output for the Return Receipt that confirms the transmission was received normally at the destination. 00: "Dispatched" Sends from PC mail a request for a Return Receipt.
  • Page 918 Bit Switches - 2 I-fax Switch 02 (SP No. 1-102-003) Function Comments Not Used Image Resolution of RX Text Mail This setting determines the image resolution of the received mail. 0: 200 x 200 1: 400 x 400 The "1" setting requires installation of the Function Upgrade Card in order to have enough SAF (Store and Forward) memory to receive images at 400 x 400 resolution.
  • Page 919 Bit Switches - 2 I-fax Switch 03 (SP No. 1-102-004) Function Comments Destination Error Handling for Reception Transfer Request This setting restricts transfer transmission based on whether the final destinations are correct or not. 0: The transfer station transmits to correct destinations only (addresses with no errors in them).
  • Page 920 Bit Switches - 2 I-fax Switch 04 (SP No. 1-102-005) Function Comments Subject for Delivery TX/Memory Transfer This setting determines whether the RTI/CSI registered on this machine or the RTI/CSI of the originator is used in the subject lines of transferred documents. 0: Puts the RTI/CSI of the originator in the Subject line.
  • Page 921 Bit Switches - 2 I-fax Switch 05 (SP No. 1-102-006) Function Comments Mail Addresses of SMTP Broadcast Recipients Determines whether the e-mail addresses of the destinations that receive transmissions broadcasted using SMTP protocol are recorded in the Journal. For example: "1st destination + Total number of destinations: 9"...
  • Page 922 Bit Switches - 2 I-fax Switch 08 (SP No. 1-102-009) Function Comments Memory Threshold for POP Mail Reception This setting determines the amount of SAF (Store and Forward) memory. (SAF stores fax messages to send later for transmission to more than one location, and also holds incoming messages if they cannot be printed.) When the amount of SAF memory available falls below this setting, mail can no longer be received;...
  • Page 923 Bit Switches - 2 I-fax Switch 0F (SP No. 1-102-016) Function Comments Delivery Method for SMTP RX Files This setting determines whether files received with SMTP protocol are delivered or output immediately. 0: Off. Files received via SMTP are output immediately without delivery. 1: On.

  • Page 924: Printer Switches

    Bit Switches - 2 4.4.2 PRINTER SWITCHES Printer Switch 00 (SP No. 1-103-001) Function Comments 0: If a 2 page RX transmission is split, [*] is printed in the bottom right corner of the 1st page and only a [2] is printed in the upper right corner of the 2nd page.
  • Page 925 Bit Switches - 2 Printer Switch 01 (SP No. 1-103-002) Function Comments Not used Do not change the settings. Maximum print width used in the setup protocol Bit 4 Bit 3 Setting These bits are only effective when bit 7 of Not used printer switch 01 is "1".
  • Page 926 Bit Switches - 2 Available Paper Size Printer width used in the Protocol (NSF/DIS) A4 or 8.5" x 11" 297 mm width 256 mm width A5 or 8.5" x 5.5" 216 mm width No paper available (Paper end) 216 mm width Printer Switch 02 (SP No.
  • Page 927 Bit Switches - 2 Printer Switch 03 (SP No. 1-103-004) Function Comments 0: Incoming pages are printed without length reduction. Length reduction of received (Page separation threshold: Printer Switch 03, data bits 4 to 7) 0: Disabled 1: Incoming page length is reduced when 1: Enabled printing.
  • Page 928 Bit Switches - 2 Printer Switch 04 (SP No. 1-103-005) Function Comments Maximum reducible length when length reduction is enabled with switch 03-0 above. [Maximum reducible length] = [Paper length] + (N x 5mm) "N" is the decimal value of the binary setting of bits 0 to 4. Bit 4 Bit 3 Bit 2...
  • Page 929 Bit Switches - 2 Printer Switch 06 (SP No. 1-103-007) Function Comments Printing while a paper cassette is pulled out, when the Just Size Printing feature is enabled. 0: Printing will not start Cross reference 1: Printing will start if another Just size printing on/off –...
  • Page 930 Bit Switches - 2 Printer Switch 07 (SP No. 1-103-008) Function Comments Reduction for Journal printing 1: The Journal is reduced to 91% to ensure that 0: Off there is enough space in the left margin for 1: On punch holes or staples. Not used.
  • Page 931 Bit Switches - 2 Printer Switch 0E (SP No. 1-103-015) Function Comments 0: A paper size that has the same width Paper size selection priority as the received data is selected first. 0: Width 1: A paper size which has enough length 1: Length to print all the received lines without reduction is selected first.
  • Page 932 Bit Switches - 2 Printer Switch 0E (SP No. 1-103-015) Function Comments 0: When page separation has taken Equalizing the reduction ratio among place, all the pages are reduced with the separated pages same reduction ratio. (Page Separation) 1: Only the last page is reduced to fit the 0: Enabled selected paper size when page 1: Disabled...

  • Page 933: Bit Switches - 3

    Bit Switches - 3 4.5 BIT SWITCHES - 3 Do not adjust a bit switch or use a setting that is described as "Not used", as this may cause the machine to malfunction or to operate in a manner that is not accepted by local regulations.
  • Page 934 Bit Switches - 3 Communication Switch 00 (SP No. 1-104-001) Function Comments Not used Do not change the settings. JBIG compression method: Reception Change the setting when 0: Only basic supported communication problems occur 1: Basic and optional both supported using JBIG compression.
  • Page 935 Bit Switches - 3 Communication Switch 01 (SP No. 1-104-002) Function Comments If this bit is set to 0, ECM is switched off for all communications. 0: Off 1: On In addition, V.8 protocol and JBIG compression are switched off automatically. Not used Do not change the setting.
  • Page 936 Bit Switches - 3 Communication Switch 01 (SP No. 1-104-002) Function Comments Maximum printable page length available Bit 7 Bit 6 Setting The setting determined by these bits is informed to the transmitting terminal in the No limit pre-message protocol exchange (in the B4 (364 mm) DIS/NSF frames).
  • Page 937 Bit Switches - 3 Communication Switch 02 (SP No. 1-104-003) Function Comments If there are more consecutive error lines in the received page than the threshold, the machine will send a negative response. The Low and High threshold values depend on the sub-scan resolution, and are as follows.
  • Page 938 Bit Switches - 3 Communication Switch 03 (SP No. 1-104-004) Function Comments Maximum number of page 00 - FF (Hex) times. retransmissions in a G3 This setting is not used if ECM is switched on. memory transmission Default setting - 03(H) Communication Switch 04 - Not used (do not change the settings) Communication Switch 05 - Not used (do not change the settings) Communication Switch 06 - Not used (do not change the settings)
  • Page 939 Bit Switches - 3 Communication Switch 0A (SP No. 1-104-011) Function Comments Point of resumption of memory 0: The transmission begins from the page transmission upon redialing where transmission failed the previous time. 0: From the error page 1: Transmission begins from the first page, 1: From page 1 using normal memory transmission.
  • Page 940 Bit Switches - 3 Communication Switch 0D (SP No. 1-104-014) Function Comments 00 to FF (Hex), unit = 4 kbytes (e.g., 06(H) = 24 kbytes) One page is about 24 kbytes. The available memory The machine refers to this setting before each fax threshold, below which ringing reception.
  • Page 941 Bit Switches - 3 Communication Switch 10 (SP No. 1-104-017) Function Comments Memory transmission: Maximum number of dialing 01 – FE (Hex) times attempts to the same destination Communication Switch 11 – Not used (do not change the settings.) Communication Switch 12 (SP No. 1-104-019) Function Comments Memory transmission: Interval...
  • Page 942 Bit Switches - 3 Communication Switch 14 (SP No. 1-104-021) Function Comments 0: In immediate transmission, data scanned in inch format are transmitted without conversion. In memory transmission, data stored in the SAF memory in mm format are transmitted without conversion. Inch-to-mm conversion during Note: When storing the scanned data transmission...
  • Page 943 Bit Switches - 3 Communication Switch 16 (SP No. 1-104-023) Function Comments Not used Do not change the settings. Optional G3 unit (G3-2) Change this bit to 1 when installing the first 0: Not installed optional G3 unit. 1: Installed Not used This switch enables the G3-2.
  • Page 944 Bit Switches - 3 Communication Switch 17 (SP No. 1-104-024) Function Comments SEP reception 0: Polling transmission to another maker's 0: Disabled machine using the SEP (Selective Polling) signal 1: Enabled is disabled. SUB reception 0: Confidential reception to another maker's 0: Disabled machine using the SUB (Sub-address) signal is 1: Enabled...
  • Page 945 Bit Switches - 3 Communication Switch 18 (SP No. 1-104-025) Function Comments Not used Do not change the settings. IP-Fax dial-in routing selection 1: Transfers received data to each IP-Fax dial-in 0: Off number. The IP-Fax dial-in number is a 4 digit-number. 1: On PSTN 2 dial-in routing Enables or disables the dial-in routing for PSTN 2...
  • Page 946 Bit Switches - 3 Communication Switch 1C (SP No. 1-104-029) Function Comments Refer to communication switch 1B. Extension access code (8 and Example: If "8" is the PSTN access code, set bit 0 9) to turn V.8 protocol On/Off to 1. When the machine detects "8" as the first 0: On dialed number, it automatically disables V.8 1: Off...

  • Page 947: Bit Switches - 4

    Bit Switches - 4 4.6 BIT SWITCHES - 4 Do not adjust a bit switch or use a setting that is described as "Not used", as this may cause the machine to malfunction or to operate in a manner that is not accepted by local regulations.
  • Page 948 Bit Switches - 4 G3 Switch 00 (SP No. 1-105-001) Function Comments Not used Do not change the settings. G3 mode selection for the direct connection 1: G3 communication through the direct line 0: Off is enabled. 1:On Not used Do not change the settings.
  • Page 949 Bit Switches - 4 G3 Switch 02 (SP No. 1-105-003) Function Comments Change this bit to 1 only when the other end can G3 protocol mode used only communicate with machines that send 0: Standard and non-standard T.30-standard frames only. 1: Standard only 1: Disables NSF/NSS signals (these are used in non-standard mode communication)
  • Page 950 Bit Switches - 4 G3 Switch 03 (SP No. 1-105-004) Function Comments 0: The machine will hang up if it receives the DIS detection number same DIS frame twice. (Echo countermeasure) 1: Before sending DCS, the machine will wait for 0: 1 the second DIS which is caused by echo on the 1: 2...
  • Page 951 Bit Switches - 4 G3 Switch 03 (SP No. 1-105-004) Function Comments Modem rate used for the next 1: The machine's tx modem rate will fall back page after receiving a negative before sending the next page if a negative code is code (RTN or PIN) received.
  • Page 952 Bit Switches - 4 G3 Switch 05 (SP No. 1-105-006) Function Comments Initial Tx modem rate (kbps) Bit 3 Bit 2 Bit 1 Bit 0 kbps These bits set the initial starting modem rate for transmission. 12.0 Use the dedicated transmission 14.4 parameters if you need to change this for specific receivers.
  • Page 953 Bit Switches - 4 G3 Switch 05 (SP No. 1-105-006) Function Comments Initial modem type for 9.6 k or 7.2 kbps. Bit 5 Bit 4 Setting These bits set the initial modem type for V.29 9.6 and 7.2 kbps, if the initial modem rate V.17 is set at these speeds.
  • Page 954 Bit Switches - 4 G3 Switch 06 (SP No. 1-105-007) Function Comments Initial Rx modem rate(kbps) Bit 3 Bit 2 Bit 1 Bit 0 kbps These bits set the initial starting modem 12.0 rate for reception. Use a lower setting if high speeds pose 14.4 problems during reception.
  • Page 955 Bit Switches - 4 G3 Switch 06 (SP No. 1-105-007) Function Comments Modem types available for reception The setting of these bits is used to inform the transmitting terminal of the available modem type for the machine in receive mode. If V.34 is not selected, V.8 protocol must be disabled manually.
  • Page 956 Bit Switches - 4 G3 Switch 07 (SP No. 1-105-008) Function Comments PSTN cable equalizer Use a higher setting if there is signal loss (tx mode: Internal) at higher frequencies because of the length of wire between the modem and Bit 1 Bit 0 Setting...
  • Page 957 Bit Switches - 4 G3 Switch 07 (SP No. 1-105-008) Function Comments PSTN cable equalizer (V.8/V.17 rx mode: External) Keep this bit at "1". 0: Disabled 1: Enabled Not used Do not change the settings. 0: This uses a fixed table in ROM for the dial tone detection.
  • Page 958 Bit Switches - 4 G3 Switch 0A (SP No. 1-105-011) Function Comments Maximum allowable carrier drop during image data reception Bit 1 Bit 0 Value (ms) These bits set the acceptable modem carrier drop time. Try a longer setting if error code 0-22 is frequent.
  • Page 959 Bit Switches - 4 G3 Switch 0A (SP No. 1-105-011) Function Comments Not used Do not change the settings. When the sending terminal is controlled by a computer, there may be a delay in receiving page data after the local machine accepts set-up data and sends Reconstruction time for the first line in CFR.
  • Page 960 Bit Switches - 4 G3 Switch 0E (SP No. 1-105-015) Function Comments Set CNG send time interval Some machines on the receiving side may not be able to automatically switch the 3-second CNG interval. 3000-2250ms: 3000-50xNms 3000 – 50 x Nms 0F (3000 ms) ≤ N ≤ FF (2250 High order bit 00-0E(3000-3700ms: 3000+50xNms 3000 –...
  • Page 961 Bit Switches - 4 G3 Switch 0F (SP No. 1-105-016) Function Comments Alarm when an error occurred in Phase C or later If the customer wants to hear an alarm after each 0: Disabled error communication, change this bit to "1". 1: Enabled Alarm when the handset is off-hook at the end of...

  • Page 962: Bit Switches - 5

    Bit Switches - 5 4.7 BIT SWITCHES - 5 Do not adjust a bit switch or use a setting that is described as "Not used", as this may cause the machine to malfunction or to operate in a manner that is not accepted by local regulations.

  • Page 963: Bit Switches - 6

    Bit Switches - 6 4.8 BIT SWITCHES - 6 Do not adjust a bit switch or use a setting that is described as "Not used", as this may cause the machine to malfunction or to operate in a manner that is not accepted by local regulations.
  • Page 964 Bit Switches - 6 IP Fax Switch 00 (SP No. 1-111-001) Function Comments When "0" is selected, fax data is received without checking the telephone number. When "1" is selected, fax data is received IP Fax received telephone number only when confirming that the telephone confirmation number from the sender matches the 0: No confirmation, 1: Confirmation...
  • Page 965 Bit Switches - 6 IP Fax Switch 01 (SP No. 1-111-002) Function Comments IP Fax delay level setting Selects the acceptable delay level. Level 0 is the highest quality Default is "0000" (level 0). Bit 3 Bit 2 Bit 1 Bit 0 Level 0 Level 1...
  • Page 966 Bit Switches - 6 IP Fax Switch 02 (SP No. 1-111-003) Function Comments When "0" is selected, the bit signal reverse method is decided by the maker code. IP Fax bit signal reverse setting When "1" is selected, the bit signal reverse 0: Maker code setting method is decided by the internal bit switch.
  • Page 967 Bit Switches - 6 IP Fax Switch 02 (SP No. 1-111-003) Function Comments 0: This does not limit the type of the image compression with ECM communication. ECM communication setting 1: When the other end machine is Ciscco, 0: No limit for image compression this permits the image compression other 1: Limit for image compression than JBIG or MMR with ECM...
  • Page 968 Bit Switches - 6 IP Fax Switch 03 (SP No. 1-111-004) Function Comments Effective field limitation for G3 Limits the effective field for standard G3 standard function information function information. 0: OFF, 1: 4byte (DIS) Switching between G3 standard and G3 non standard Enables/disables switching between G3 0: Enable switching standard and G3 non-standard.
  • Page 969 Bit Switches - 6 IP Fax Switch 04 (SP No. 1-111-005) Function Comments Sets the TCF error threshold level. [00 to 0f] TCF error threshold The default is "1111" (0fH). Not used Do not change these settings. D361/D510...
  • Page 970 Bit Switches - 6 IP Fax Switch 05 (SP No. 1-111-006) Function Comments Modem bit rate setting for transmission (kbps) Bit 3 Bit 2 Bit 1 Bit 0 kbps 12.0 Sets the modem bit rate for 14.4 transmission. The default is "0110" (14.4K bps).
  • Page 971 Bit Switches - 6 IP Fax Switch 05 (SP No. 1-111-006) Function Comments Modem setting for transmission Bit 5 Bit 4 Types Sets the modem type for transmission. The default is "00" (V29). Not used Not used Do not change these settings. IP Fax Switch 06 (SP No.
  • Page 972 Bit Switches - 6 IP Fax Switch 07 (SP No. 1-111-008) Function Comments TSI information Adds or does not add TSI information to 0: Not added, 1: Added NSS(S). DCN transmission setting at T1 timeout Transmits or does not transmit DCN at T1 0: Not transmitted timeout.
  • Page 973 Bit Switches - 6 IP Fax Switch 08 (SP No. 1-111-009) Function Comments T1 timer adjustment Bit 1 Bit 0 35 s Adjusts the T1 timer. The default is "00" (35 seconds). 40 s 50 s 60 s T4 timer adjustment Bit 3 Bit 2 Adjust the T4 timer.
  • Page 974 Bit Switches - 6 IP Fax Switch 09 (SP No. 1-111-010) Function Comments Network I/F setting for SIP connection Selects the connection type (IPV4 or IPV6) 0: IPv4 to connect to the SIP server. 1: IPv6. 0: The I/F setting for fax communication Network I/F setting for Fax follows the setting for SIP server communication...

  • Page 975: Ncu Parameters

    NCU Parameters 4.9 NCU PARAMETERS The following tables give the RAM addresses and the parameter calculation units that the machine uses for ringing signal detection and automatic dialing. The factory settings for each country are also given. Most of these must be changed by RAM read/write (SP2-102), but some can be changed using NCU Parameter programming (SP2-103, 104 and 105);...
  • Page 976 NCU Parameters Address Function Unit Remarks Ireland Korea Norway Turkey Sweden Greece Switz. Hungary Portugal Czech Country/Area Decimal Country/Area Decimal Holland Poland Spain Israel 680501 Line current detection time Line current detection is disabled. 680502 Line current wait time 20 ms Line current is not detected if 680501 680503...
  • Page 977 NCU Parameters Address Function Unit Remarks 68050A PSTN dial tone reset time (HIGH) the pause time (address 68050D / 68050E). 68050B PSTN dial tone continuous tone time Italy: See Note 2. 68050C PSTN dial tone permissible drop time 68050D PSTN wait interval (LOW) 68050E PSTN wait interval (HIGH) Detection is disabled if...
  • Page 978 NCU Parameters Address Function Unit Remarks PABX dial tone frequency lower limit disabled. 68051A (low byte) 68051B PABX dial tone detection time 68051C PABX dial tone reset time (LOW) If 68051B contains FF, the machine pauses for the 68051D PABX dial tone reset time (HIGH) pause time (680520 / 680521).
  • Page 979 NCU Parameters Address Function Unit Remarks 68052B Busy tone OFF time: range 1 68052C Busy tone ON time: range 2 68052D Busy tone OFF time: range 2 68052E Busy tone ON time: range 3 68052F Busy tone OFF time: range 3 680530 Busy tone ON time: range 4 20 ms...
  • Page 980 NCU Parameters Address Function Unit Remarks International dial tone frequency 680536 If both addresses contain lower limit (high byte) Hz (BCD) FF(H), tone detection is International dial tone frequency disabled. 680537 lower limit (low byte) International dial tone detection 680538 time International dial tone reset time 680539...
  • Page 981 NCU Parameters Address Function Unit Remarks 680543 Country dial tone detection time If 680543 contains FF, the Country dial tone reset time 680544 machine pauses for the (LOW) pause time (680548 / 20 ms 680549). Country dial tone reset time 680545 (HIGH) Country dial tone continuous...
  • Page 982 NCU Parameters Address Function Unit Remarks Time waited when a pause is SP2-103-017 (parameter 68054F entered at the operation panel 16). See Note 3. SP2-103-018 (parameter 680550 DTMF tone on time 17). 1 ms SP2-103-019 (parameter 680551 DTMF tone off time 18).
  • Page 983 NCU Parameters Address Function Unit Remarks Grounding time (ground start The Gs relay is closed for 680559 20 ms mode) this interval. The OHDI relay is open 68055A Break time (flash start mode) 1 ms for this interval. International dial access code 68055B For a code of 100: (High)
  • Page 984 NCU Parameters Address Function Unit Remarks 680565 Long distance call prefix (HIGH) BCD For a code of 0: 680565 - FF 680566 Long distance call prefix (LOW) 680566 - FF 680567 Do not change the Not used settings. 680571 Acceptable ringing signal SP2-103-003 (parameter 680572 frequency: range 1, upper limit...
  • Page 985 NCU Parameters Address Function Unit Remarks 68057B Do not change the Not used settings. 680580 Interval between dialing the last digit and switching the Oh relay 680581 over to the external telephone 20 ms Factory setting: 500 ms when dialing from the operation panel in handset mode.
  • Page 986 NCU Parameters Address Function Unit Remarks Acceptable CED detection 6805A1 If both addresses contain frequency upper limit (high byte) BCD (Hz) FF(H), tone detection is Acceptable CED detection disabled. 6805A2 frequency upper limit (low byte) Acceptable CED detection 6805A3 If both addresses contain frequency lower limit (high byte) BCD (Hz) FF(H), tone detection is...
  • Page 987 NCU Parameters Address Function Unit Remarks The data is coded in the Number of CNG cycles required 6805AD same way as address for detection 680533. Do not change the 6805AE Not used settings. Acceptable AI short protocol 6805AF tone (800Hz) detection If both addresses contain frequency upper limit (high byte) Hz (BCD)
  • Page 988 NCU Parameters Address Function Unit Remarks 6805B7 PABX: Tx level from the modem - dBm PABX: 1100 Hz tone 6805B8 - N 6805B7 - 0.5N 6805B8 (dB) transmission level PABX: 2100 Hz tone 6805B9 - N 6805B7 - 0.5N 6805B9 (dB) transmission level Modem turn-on level (incoming -37-0.5N...
  • Page 989 NCU Parameters Address Function Unit Remarks Voltage setting to detect off-hook for voltage/DP 0: Auto detection for an externally 1: Fixed V Do not change these connected line. settings Here is a summary of the fixed voltage settings (1: Fixed) for an externally connected line. Bit 7 Bit 6 Bit 5...
  • Page 990 NCU Parameters Address Function Unit Remarks RT=0 (Low) Bit 0 sets the ring Bit 0 If any setting is detection method, Bit RT=1 (High changed, select a 1 sets the ring setting that is higher Use RDTP detection method than the default setting. Bit 1 when fixed.
  • Page 991 NCU Parameters Notes If a setting is not required, store FF in the address. Italy and Belgium only RAM address 68055E: the lower four bits have the following meaning. Bit 2 - 1: International dial tone cadence detection enabled (Belgium) Bit 1 - Not used Bit 0 - 1: PSTN dial tone cadence detection enabled (Italy) If bit 0 or bit 2 is set to 1, the functions of the following RAM addresses are changed.

  • Page 992: Dedicated Transmission Parameters

    Dedicated Transmission Parameters 4.10 DEDICATED TRANSMISSION PARAMETERS There are two sets of transmission parameters: Fax and E-mail Each Quick Dial Key and Speed Dial Code has eight bytes of programmable parameters allocated to it. If transmissions to a particular machine often experience problems, store that terminal’s fax number as a Quick Dial or Speed Dial, and adjust the parameters allocated to that number.
  • Page 993 Dedicated Transmission Parameters Switch 00 Function and Comments ITU-T T1 time (for PSTN G3 mode) If the connection time to a particular terminal is longer than the NCU parameter setting, adjust this byte. The T1 time is the value stored in this byte (in hex code), multiplied by 1 second.
  • Page 994 Dedicated Transmission Parameters Switch 01 Function Function None the length of wire between the modem and the telephone exchange when calling the number stored in this Quick/Speed Dial. Medium Also, try using the cable equalizer if High one or more of the following symptoms occurs.
  • Page 995 Dedicated Transmission Parameters Switch 02 Function Comments 12.0 14.4 16.8 19.2 21.6 24.0 26.4 28.8 31.2 If all bits are at "1", the setting is "Disabled" Other settings: Not used Not used Do not change the settings. D361/D510...
  • Page 996 Dedicated Transmission Parameters Switch 03 Function Comments Inch-mm conversion before tx Bit 1 Bit 0 Setting The machine uses inch-based resolutions for scanning. If "inch Inch-mm conversion only" is selected, the printed copy available may be slightly distorted at the other Inch only end if that machine uses mm-based resolutions.
  • Page 997 Dedicated Transmission Parameters Switch 03 Function Comments This bit determines the capabilities Compression modes available in transmit that are informed to the other mode terminal during transmission. 0: MH only If the setting is "Disabled", the bit 1: Disabled switch setting is used. ECM during transmission For example, if ECM is switched on Bit 7...

  • Page 998: E-Mail Parameters

    Dedicated Transmission Parameters E-mail Parameters The initial settings of the following e-mail parameters are all "0" (all parameters disabled). Switch 00 Function Comments HM Compression mode for e-mail attachments Switches HM compression on and off for files 0: Off attached to e-mails for sending. 1: On HR Compression mode for e-mail attachments...
  • Page 999 Dedicated Transmission Parameters Switch 01 Function Comments Original width of e-mail attachment: A4 Sets the original width of the e-mail attachment as 0: Off 1: On Original width of e-mail attachment: B4 Sets the original width of the e-mail attachment as 0: Off 1: On Original width of e-mail...
  • Page 1000 Dedicated Transmission Parameters Switch 02 Function Comments Line resolution of e-mail attachment: 200 x 100 Sets the line resolution of the e-mail attachment as 0: Off 200 x100. 1: On Line resolution of e-mail attachment: 200 x 200 Sets the line resolution of the e-mail attachment as 0: Off 200 x 200.
  • Page 1001 Dedicated Transmission Parameters Switch 03 - Not used (do not change the settings) Switch 04 - Not used (do not change the settings) Switch 05 - Not used (do not change the settings) Switch 06 - Not used (do not change the settings) Switch 07 - Not used (do not change the settings) Switch 08 - Not used (do not change the settings) Switch 09 - Not used (do not change the settings)

  • Page 1002: Service Ram Addresses

    Service RAM Addresses 4.11 SERVICE RAM ADDRESSES Do not change the settings which are marked as "Not used" or "Read only." 680001 to 680004(H) - ROM version (Read only) 680001(H) - Revision number (BCD) 680002(H) - Year (BCD) 680003(H) - Month (BCD) 680004(H) - Day (BCD) 680006 to 680015(H) - Machine's serial number (16 digits - ASCII) 680018(H) - Total program checksum (low)
  • Page 1003 Service RAM Addresses 6800D3(H) - User parameter switch 03 (SWUSR_03: Automatic report printout) Bit 0: Transmission result report (memory transmissions), 0: Off, 1: On Bit 1: Not used Bit 2: Memory storage report, 0: Off, 1: On Bit 3: Polling reserve report (polling reception), 0: Off, 1: On Bit 4: Polling result report (polling reception), 0: Off, 1: On Bit 5: Transmission result report (immediate transmissions), 0: Off, 1: On Bit 6: Polling clear report, 0: Off, 1: On...
  • Page 1004 Service RAM Addresses Bit 2 Bit 1 Setting The machine receives all the fax messages. The machine receives fax messages with RTI or CSI. The machine receives fax messages with the same ID code. The machine does not receive anything. Bit 3: Not used Bit 4: Not used Bit 5: Just size printing, 0: Off, 1: On...
  • Page 1005 Service RAM Addresses 6800DA(H) - User parameter switch 10 (SWUSR_0A) Bit 0: Not used Bit 1: 2 into 1, 0: Off, 1: On Bit 2: Not used Bit 3: Page reduction, 0: Off, 1: On Bit 4: Not used Bit 5: Reception file printout, 0: Disabled, 1: Enabled Bit 6: Use both e-mail notification and printed reports to confirm the transmission results, 0: Off, 1: On Bit 7: Not used...
  • Page 1006 Service RAM Addresses 6800DF(H) - User parameter switch 15 (SWUSR_0F) This switch is not printed on the user parameter list. Bits 0, 1 and 2: Cassette for fax printout Bit 2 Bit 1 Bit 0 Setting 1st paper feed station 2nd paper feed station 3rd paper feed station 4th paper feed station...
  • Page 1007 Service RAM Addresses 6800E1(H) – User parameter switch 17 (SWUSR_11) Bit 0: IFAX Group Destination Selection/Release Method Priority Select Mode Select the priority destination according to input mode. The Group button reflects either email or fax input mode. Released as soon as the entry mode is selected, regardless of the current entry mode.
  • Page 1008 Service RAM Addresses 6800E3(H) - User parameter switch 19 (SWUSR_13) Bit 0: Offset sort function for the fax (only using the shift tray on the 1,000 sheet finisher), 0: Disabled, 1: Enabled Bit 1: Journal format 0: The Journal is separated into transmissions and receptions 1: The Journal is separated into G3-1, G3-2, and G3-3 communications Bit 2: Action when the paper cassette that was selected by the specified cassette selection feature becomes empty.
  • Page 1009 Service RAM Addresses 6800E4(H) - User parameter switch 20 (SWUSR_14) Bit 0: Automatic printing of the LAN fax result report, 0: Off, 1: On Bit 1: Not used Bits 2 to 5: Store documents in memory which could not be printed from PC fax (LAN fax) driver Bit 5 Bit 4...
  • Page 1010 Service RAM Addresses 6800E7(H) - User parameter switch 23 (SWUSR_17) : Not used 6800E8(H) - User parameter switch 24 (SWUSR_18) Bits 0 and 1: File retention time (Cross reference: System switch 02 bit 4) Bit 1 Bit 0 Setting File retention impossible 24 hours File retention impossible 72 hours...
  • Page 1011 Service RAM Addresses 6800F0(H) - User parameter switch 32 (SWUSR_20) Bit 0: Quotation priority for a destination when there is no destination of the specified type 0: Paper output priority Priority order 1. IP-fax destination, 2. Fax Number, 3. E-mail address, 4. Folder 1: Electric output order Priority order 1.
  • Page 1012 Service RAM Addresses 680344(H) - Number of PSTN-2 CSI characters (Hex) 680345(H) - Number of PSTN-3 CSI characters (Hex)- If the number of characters is less than the maximum (20 for RTI, 64 for TTI), add a stop code (00[H]) after the last character. 680380 to 680387(H) - Last power off time (Read only) 680380(H) - 01(H) - 24-hour clock, 00(H) - 12-hour clock (AM), 02(H) - 12-hour clock (PM)
  • Page 1013 Service RAM Addresses 680410(H) - G3-1 Modem ROM version (Read only) 680412(H) - G3-2 Modem ROM version (Read only) 680414(H) - G3-3 Modem ROM version (Read only) 680420(H) - Number of multiple sets print (Read only) 680476(H) - Time for economy transmission (hour in 24h clock format - BCD) 680477(H) - Time for economy transmission (minute - BCD) 680492(H) - Transmission monitor volume, 00 - 07(H) 680493(H) - Reception monitor volume, 00 - 07(H)
  • Page 1014 Service RAM Addresses 6BEBFF(H) - Dial tone detection frequency – Upper Limit (Low) Defaults: NA: 50, EU: 50, ASIA: 50 6BEC00(H) - Dial tone detection frequency – Lower Limit (High) Defaults: NA: 03, EU: 02, ASIA: 02 6BEC01(H) - Dial tone detection frequency – Lower Limit (Low) Defaults: NA: 60, EU: 90, ASIA: 90 6BEC02(H) - Dial tone detection waiting time (20 ms) Defaults: NA: 64, EU 64, ASIA: 64...

  • Page 1015: Detailed Section Descriptions

    Overview 5. DETAILED SECTION DESCRIPTIONS 5.1 OVERVIEW The basic fax unit consists of two PCBs: an FCU and an MBU. The FCU controls all the fax communications and fax features, in cooperation with the controller board. The MBU contains the ROM and SRAM. Also, the FCU has an NCU circuit.

  • Page 1016: Boards

    Boards 5.2 BOARDS 5.2.1 FCU The FCU (Facsimile Control Unit) controls fax communications, the video interface to the base copier's engine, and all the fax options. FACE3 (Fax Application Control Engine) Data compression and reconstruction (DCR) DMA control Clock generation DRAM backup control Modem (FAME) V.34, V33, V17, V.29, V.27ter, V.21, and V.8...

  • Page 1017: Mbu

    Boards 5.2.2 MBU On this board, the flash ROM contains the FCU firmware, and the SRAM contains the system data and user parameters. Even if the FCU is changed, the system data and user parameters are kept on the MBU board. 3MB flash ROMs for system software storage 2MB (16bit x 1MB) + 1MB (16bit x 512K) SRAM...

  • Page 1018: Sg3 Board

    Boards 5.2.3 SG3 BOARD The SG3 board allows up to three simultaneous communications when used in combination with the FCU and optional G3 boards. The NCU is on the same board as the common SG-3 board. This makes the total board structure smaller. But, the specifications of the SG3 board do not change.
  • Page 1019 Boards FROM 1Mbyte flash ROM for SG3 software storage and modem software storage SDRAM 4Mbyte DRAM shared between ECM buffer, line buffer, and working memory AFE (Analog Front End) Analog processing CODEC (COder-DECoder) A/D & D/A conversions for modem Generates +3.3 V from the +5V from the FCU D361/D510...

  • Page 1020: Video Data Path

    Video Data Path 5.3 VIDEO DATA PATH 5.3.1 TRANSMISSION Memory Transmission and Parallel Memory Transmission The base copier's scanner scans the original at the selected resolution in inch format. The IPU processes the data and transfers it to the FCU. When scanning a fax original, the IPU uses the MTF, independent dot erase and thresholding parameter settings programmed in the fax unit's scanner bit switches, not the copier's SP modes.

  • Page 1021: Immediate Transmission

    Video Data Path Then, the FCU converts the data to mm format, and compresses the data in MMR or raw format to store it in the SAF memory. If image rotation will be done, the image is rotated in page memory before compression. At the time of transmission, the FCU decompresses the stored data, then re-compresses and/or reduces the data if necessary for transmission.

  • Page 1022: Reception

    Video Data Path 5.3.2 RECEPTION First, the FCU stores the incoming data from either an analog line to the SAF memory. (The data goes to the FACE3 at the same time, and is checked for error lines/frames.) The FCU then decompresses the data and transfers it to page memory. If image rotation will be done, the image is rotated in the page memory.

  • Page 1023: Fax Communication Features

    Fax Communication Features 5.4 FAX COMMUNICATION FEATURES 5.4.1 MULTI-PORT When the optional extra G3 Interface Unit is installed, communication can take place at the same time through the two or three lines at once. Available protocol Option Available Line Type Combinations Standard only PSTN...
  • Page 1024 Fax Communication Features Then the controller stores the data in the page memory for the copier function, and compresses the data in MMR (by software) to store it in the HDD. If image rotation will be done, the image is rotated in the page memory before compression. For transmission, the stored image data is transferred to the FCU.

  • Page 1025: Internet Mail Communication

    Fax Communication Features 5.4.3 INTERNET MAIL COMMUNICATION Mail Transmission T.37 simple and full modes This machine supports T.37 full mode. (ITU-RFC232). The difference between T.37 simple mode and full mode is as follows. Function T.37 Simple Mode T.37 Full Mode 200 x100 200 x 100 200 x 200...
  • Page 1026 Fax Communication Features Data Formats The scanned data is converted into a TIFF-F formatted file. The fields of the e-mail and their contents are as follows: Field Content From Mail address of the sender Reply To Destination requested for reply Mail address of the destination Backup mail address Subject...

  • Page 1027: Mail Reception

    Fax Communication Features Selectable Options These options are available for selection: With the default settings, the scan resolution can be either standard or detail. Inch-mm conversion before TX depends on IFAX SW01 Bit 7. Detail resolution will be used if Super Fine resolution is selected, unless Fine resolution is enabled with IFAX SW01.
  • Page 1028 Fax Communication Features SMTP Reception The IFAX must be registered as an SMTP server in the MX record of the DNS server, and the address of the received mail must specify the IFAX. To enable SMTP reception: User Tools> System Settings> File Transfer> Reception Protocol Even if the MX record on the DNS server includes the IFAX, mail cannot be received with SMTP until SMTP reception is enabled:...

  • Page 1029: Handling Mail Reception Errors

    Fax Communication Features Conditions The length of the Access Limit Entry is limited to 127 characters. If the Access Limit Entry address and the mail address of the incoming mail do not match, the incoming mail is discarded and not delivered, and the SMTP server responds with an error.

  • Page 1030: Secure Internet Reception

    Fax Communication Features Remaining SAF capacity error The machine calls the server but does not receive e-mail if the remaining SAF capacity is less than a certain value (the value depends on IFAX Switch 08. The e-mail will be received when the SAF capacity increases (for example, after substitute reception files have been printed).

  • Page 1031: E-Mail Options (Sub Tx Mode)

    Fax Communication Features E-Mail Options (Sub TX Mode) The following features are available as options for mail sending: entering a subject, designating the level of importance, confirming reception of the mail. Subject and Level of Importance You can enter a subject message with: Sub TX Mode> E-mail Options The Subject entry for the mail being sent is limited to 64 characters.
  • Page 1032 Fax Communication Features Mail Type Item 1 Item 2 Item 3 receiving RTI or CSI of Mail sending from G3 and delivery sender memory Mail address Memory sending of sender SMTP receiving and Mail address delivery (Off Ramp of sender Gateway) Mail error Error Message No.
  • Page 1033 Fax Communication Features Message Disposition Notification (MDN) For details: Core Technology Manual – Facsimile Processes – Faxing from a PC – Internet/LAN Fax Boards – E-mail Options The network system administrator can confirm whether a sent mail has been received correctly or not.
  • Page 1034 Fax Communication Features Handling Reports - Sending a Request for a Return Receipt by Mail - After the mail sender transmits a request for a return receipt, the mail sender's journal is annotated with two hyphens (--) in the Result column and a "Q" in the Mode column. - Mail Receipt (Request for Receipt Confirmation) and Sending Mail Receipt Response - After the mail receiver sends a response to the request for a return receipt, the mail receiver's journal is annotated with two hyphens (--) in the Result column and an "A"...

  • Page 1035: Ip-Fax

    IP-Fax 5.5 IP-FAX 5.5.1 WHAT IS IP-FAX? For details: Core Technology Manual – Facsimile Processes – Faxing from a PC – Internet/LAN Fax Boards – IP-FAX 5.5.2 T.38 PACKET FORMAT TCP is selected by default for this machine, but you can change this to UDP with IPFAX SW 00 Bit 1.

  • Page 1036: Specifications

    General Specifications 6. SPECIFICATIONS 6.1 GENERAL SPECIFICATIONS Type: Desktop type transceiver PSTN (max. 3ch.) Circuit: Connection: Direct couple Book (Face down) Maximum Length: 432 mm [17 ins] Maximum Width: 297 mm [11.7 ins] ARDF (Face up) Single-sided document Original Size: Length: 128 - 1200 mm [5.0 - 47.2 ins] Width: 105 - 297 mm [4.1 - 11.7 inch] Double-sided document...
  • Page 1037 General Specifications G3: 3 s at 28800 bps; Measured with G3 ECM using memory for Transmission Time: an ITU-T #1 test document (Slerexe letter) at standard resolution MH, MR, MMR Data Compression: JBIG Protocol: Group 3 with ECM V.34, V.33, V.17 (TCM), V.29 (QAM), Modulation: V.27ter (PHM), V.8, V.21 (FM) G3: 33600/31200/28800/26400/24000/21600/...

  • Page 1038: Capabilities Of Programmable Items

    Capabilities of Programmable Items 6.2 CAPABILITIES OF PROGRAMMABLE ITEMS The following table shows how the capabilities of each programmable item will change after the optional Fax Function Upgrade Unit is installed. Item Standard Quick Dial 2000 Groups Destination per Group Destinations dialed from the ten-key pad overall Programs Auto Document...

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