Ricoh D009 Service Manual page 276

SC Tables: SC9xx
DeskTopBinder/Print Job Manager/Desk Top Editor job history will be erased
Documents on the document server, and scanned documents, will not be erased.
The first time that the network gets access to the machine, the management information
must be configured again (this will use a lot of time).
Before you initialize the Netfile partition with SP5832-011, do these steps:
1. Go into the User Tools mode and do "Delivery Settings" to print all received fax
documents that are scheduled for delivery. Then erase them.
2. In the User Tools mode, do Document Management> Batch Delete Transfer
Documents.
3. Do SP5832-011, then turn the machine power off and on.
Procedure 3
If "Procedure 2" is not the solution for the problem, do SP5832-001 (HDD Formatting – All),
then turn the machine power off and on.
SP5832-001 erases all document and address book data on the hard disks. Ask the
customer before you do this SP code.
Procedure 4
If "Procedure 3" is not the solution for the problem, replace the HDD.
Software error 1
The software performs an unexpected function and the program cannot
990 D
continue.
Software defective, re-boot
Software error 2
The software performs an unexpected function. However, unlike SC990,
991 C
recovery processing allows the program to continue.
Software defective, re-boot
In order to get more details about SC990 and SC991:
1) Execute SP7403 or print an SMC Report (SP5990) to read the history of the 10 most
recent logged errors.
2) If you press the zero key on the operation panel with the SP selection menu displayed,
you will see detailed information about the recently logged SC990 or SC991, including the
software file name, line number, and so on.
D009/D011/D012/D013 4-50 SM