Troubleshooting; When Error Message Occurs - SATO CL4NX Operator's Manual

6

Troubleshooting

This chapter explains the errors occur on the printer and the displays for indicating current status.

6.1 When Error Message Occurs

When there is error on the printer, the error message will show on the display.
The error message, cause and the countermeasure are as follows:.
Error
No. Message
Machine error
1001
To clear error:
Power off the
printer.
Program error
1002
To clear error:
Power off the
printer.
Parity error
To clear error:
1003
Press Cancel
button or adjust
the settings.
Overrun error
1004
To clear error:
Press Cancel
button or adjust
the settings.
Framing error
1005
To clear error:
Press Cancel
button or adjust
the settings.
Cause
Defective circuit board.
Flash ROM is not accessible.
Number of write has
exceeded.
Other program error.
RS-232C settings are incor-
rect.
The cable connection is incor-
rect.
RS-232C settings are incor-
rect.
The cable connection is incor-
rect.
RS-232C settings are incor-
rect.
The cable connection is incor-
rect.
Countermeasure
Replace the main board.
Power on the printer again.
Power on the printer again.
Replace the main board.
Adjust the interface settings
correctly.
Check and connect the cable
correctly.
Adjust the interface settings
correctly.
Check and connect the cable
correctly.
Adjust the interface settings
correctly.
Check and connect the cable
correctly.
CL4NX Operator Manual
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