SATO CL4NX Operator's Manual page 184

6 Troubleshooting
Error
No.
Buffer overflow
1006
Head open
1007
Out of paper
1008
To clear error:
Install the media correctly and
close the print head.
End of ribbon
1009
Media error
1010
head.
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CL4NX Operator Manual
Message
The size of received data
exceeds the size of receive
buffer.
To clear error: The communication settings
Press Cancel between the printer and host
button. are incorrect.
The print head is unlocked.
The sensor for sensing open/
close of the print head is
defective.
To clear error:
Close the print
head.
The media is not installed.
The media is not installed cor-
rectly.
The sensitivity of the media
sensor is not set correctly.
The media has jammed.
The media sensor is dirty.
The cable of the media sensor
is disconnected.
The carbon ribbon is not
installed.
To clear error: The carbon ribbon is dam-
Install the rib- aged.
bon correctly
The carbon ribbon is not
and close the
installed correctly.
print head.
The carbon ribbon is torn.
The configured media size and
the installed media size are dif-
ferent.
To clear error:
The received print data is
Press the Can- larger than the configured
cel button or media size.
close the print
The media is fed with longer
distance due to the incorrect
sensor level.
Cause
Do not send data that exceeds
the size of receive buffer.
Set the communication
between the printer and host
correctly.
Lock the print head.
Replace the sensor for sensing
open/close of the print head.
Install the media correctly.
Adjust the sensor level.
Remove the jammed media.
Clean the media sensor.
Connect the cable of the media
sensor correctly.
Install a new carbon ribbon.
Install the carbon ribbon cor-
rectly.
Clean and adjust the carbon
ribbon path
Check the configured media
size and the installed media
size.
Check the print data.
Adjust the sensor level.
Countermeasure