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Chapter 6: Troubleshooting
(13) Tracing media or other thin media cannot be detected.
No.
Possible cause
1
You did not use recommended
media.
2
You used the printer in direct
sunlight or other locations not
appropriate for the specified
environment.
(14) Media size is wrong during media Initial.
No.
Possible cause
1
You did not use recommended
media.
2
You did not load the media straight
into the printer.
3
The curled surface of media is up
when loading.
4
You used the printer in a location
with air conditioner or other
location not appropriate for the
specified environment
5
You reused printed media.
(15) Media is crooked while printing.
No.
Possible cause
1
You did not use recommended
media.
2
The loading position of the media
is not correct.
(16) The printer is not connected to a computer using the Centronics interface.
No.
Possible cause
1
You did not connect the Centronics
interface cable correctly.
2
When the printing data is
transferred from the computer, the
DATA lamp on the operation panel
is not lit.
3
The Centronics setting on the
printer does not match the setting
on the computer.
4
The type of command that is
currently set, does not match the
command of a computer or a
driver.
AP-75036 - Revision 1.3 – 20/03/06
Solutions
Use recommended media.
Use the printer in the
specified environment.
Solutions
Use recommended media.
Load the media straight
into the printer.
Remove the curl in the
media, or replace with
new media.
Use the printer in the
specified environment.
Use new, not printed
media.
Solutions
Use recommended media.
Load the media correctly.
Solutions
Connect the Centronics
interface cable correctly.
If the DATA lamp is not lit,
contact the computer
maker.
Make the Centronics
setting on the printer so
that it matches the setting
on the computer.
Match the command
setting of the printer to the
environment of a
computer or a driver.
142
References
Refer to 'Media type'
Refer to 'Product Specifications'
References
Refer to 'Media type'
Refer to 'Media handling'
Refer to 'Media handling'
Refer to 'Product Specifications'
Refer to 'Media type'
References
Refer to 'Media type'
Refer to 'Loading media'
References
Refer to 'Connecting the
Centronics interface'
-
Refer to 'System requirements'
Refer to 'Menu setup on the
operation panel'
User's Guide CS9000 series
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