Oce CS9090 User Manual page 140

Chapter 6: Troubleshooting
(7) Media jams occur frequently.
Notes
We cannot ensure correct media feeding with media other than recommended media.
No. Possible cause
1 You did not use recommended
media.
2 You used the printer in an
environment other than the
specified environment.
3 You used old media.
4 You used folded, creased, or
curled media.
5 Check the media for curling or lift-
off.
(8) Roll media cannot be cut correctly.
No. Possible cause
1 The edge of the cutting blade is not
sharp.
2 The roll media has static electricity.
3 Media is too heavy to cut
automatically.
(9) You cannot perform initial ink charging.
No. Possible cause
1 The front cover is open or the hold
lever is up.
2 Some of the 8 ink cassettes are
not loaded properly.
(10) Ink is not used though you performed initial ink charge.
No. Possible cause
1 The ink cassette is cold or frozen.
2 You turned off the printer during
the initial ink charging.
3 The printer rarely prints correctly
only after initial ink charging.
AP-75036 - Revision 1.3 – 20/03/06
Solutions
Use recommended media.
Use the printer in the
specified environment.
Replace with new media.
Use the recommended
media.
When using media other
than recommended
media, set the following
items in the media setting
menu.
• Media
• HeadHeight
• Stiff
Solutions
Replace the cutting blade.
Remove the static
electricity on the roll
media.
Cut the media manually.
Solutions
Close the front cover and
lower the hold lever.
Load all of the 8 cassettes
properly.
Solutions
Leave the ink cassette in
normal temperature for
three hours at least, and
perform cleaning a few
times.
Turn on the printer to
continue the initial ink
charging.
Perform cleaning a few
times and check again.
140
References
Refer to 'Media type'
Refer to 'Cautions on handling
media'
Refer to 'Replacing media'
Refer to 'Media type'
Refer to 'Menu setup on the
operation panel'
References
Refer to 'Replacing the cutting
blade'
-
References
Refer to 'Media handling'
Refer to 'Installing ink cassettes'
References
Refer to 'Head cleaning'
Refer to 'Installing ink cassettes'
Refer to 'Head cleaning'
User's Guide CS9000 series