Introduction; Failures And Malfunctions Of The Printer - Oce CS9090 User Manual

Chapter 6: Troubleshooting

6.1 INTRODUCTION

This chapter explains troubles that may occur when using the printer and how to solve them.
If you encounter an error not described in this chapter, refer to "Error messages" and contact your local Océ
representative
Notes
To receive our customer support service, please present your warranty. If you do not present it, you may
be changed for the service even if it is within the term of warranty.
If you have a maintenance service contract, please show the agreement or other documents.

6.2 FAILURES AND MALFUNCTIONS OF THE PRINTER

This section describes the failures and malfunctions of the printer not displayed as errors, causes and
solutions.
(1) The printer does not work after the power has been turned on.
No. Possible cause
1 You did not plug the power cable
in.
2 The AC power does not match the
specified voltage.
3 The front cover is open.
(2) The printer does not work after media has been loaded.
No. Possible cause
1 The front cover is open.
2 The pressure rollers have been
raised.
3 You did not load the media straight
into the printer.
4 One or more ink cassettes are not
installed.
5 You did not use recommended
media.
6 You used the printer in direct
sunlight or other locations not
appropriate for the specified
environment.
AP-75036 - Revision 1.3 – 20/03/06
Solutions
Plug in the power cable.
Use the printer at the
specified voltage
Close the front cover.
Solutions
Close the front cover
Lower the pressure rollers
lever.
Load the media straight
into the printer.
Install (an) ink cassette(s).
Use recommended media.
Use the printer in the
specified environment.
138
Reference
Refer to 'Connecting the power
cable'
Refer to 'Connecting the power
cable'
Refer to 'Media handling'
References
Refer to 'Media handling'
Refer to 'Media handling'
Refer to 'Media handling'
Refer to 'Installing ink cassettes'
Refer to 'Media type'
Refer to 'Product Specifications'
User's Guide CS9000 series