Page 1 Océ CS9350 User’s Guide Eco Solvent AP-40801_1.0...
Page 3 User’s Guide CS9350 Copyright notice COPYRIGHT © 22/5/12 Océ Technologies B.V.All rights reserved. Océ Technologies B.V. reserves the right to modify the information contained in this manual at any time without prior notice. This document may not be reproduced by any means, in whole or in part, without written permission of the copyright owner.
Page 4 User’s Guide CS9350 IMPORTANT NOTICE For users in Europe This is a Class A product approved for industrial environments. In a domestic environment this product may cause radio interference in which case you may be required to take adequate measures. Change the direction of the receiving antenna or feeder.
Page 5: Table Of Contents
User’s Guide CS9350 Table of contents Chapter 1 Safety instructions- - - - - - - - - - - - - - - - - - - - - - - - 11 Types and meanings of warnings - - - - - - - - - - - - - - - - - - - - 11 Important safety instructions - - - - - - - - - - - - - - - - - - - - - - - 12 Air ventilation requirements - - - - - - - - - - - - - - - - - - - - - - - - 15 Instructions for use of an APS...
Page 6 User’s Guide CS9350 Setting Roll Media - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 32 ...
Page 7 User’s Guide CS9350 Using spectrophotometer - - - - - - - - - - - - - - - - - - - - - - - - - - 90 Chapter 5 Panel setup menu - - - - - - - - - - - - - - - - - - - - - - - 101 Setup menu - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 102 User Type menu - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 104...
Page 8 User’s Guide CS9350 Timer Setting menu - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 137 ...
Page 9 User’s Guide CS9350 The media is jammed - - - - - - - - - - - - - - - - - - - - - - - - - - - - 189 Chapter 8 Appendix - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 193 Product specifications - - - - - - - - - - - - - - - - - - - - - - - - - - - 193 Printer specifications - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 193...
Page 10 User’s Guide CS9350 AP-40801 - Revision 1.0...
Page 11: Safety Instructions
CS9350 User’s Guide Chapter 1 Safety instructions WARNING When installing and operating this printer, be sure to follow the directions and warnings in  this book. Types and meanings of warnings The warnings in the Operation Manual and the warning labels attached to the printer are categorized into three stages.
Page 12: Important Safety Instructions
CS9350 User’s Guide Important safety instructions This section explains general cautions that must be followed in order to use this printer safely. WARNING Do not install this printer in the following places. It may cause an injury if the printer falls down. •On a shaky stand •Slanting location •Places where vibration of other machines etc.
Page 13 CS9350 User’s Guide Take power for the printer directly from the power socket (AC 100 V - 120 V or AC 220 V - 240 V). Do not use multiple plugs on the same socket. This could generate heat and might cause fire. Be sure to use a dedicated power socket with earth wire for the power supply, and connect it to the earth wire.
Page 14 CS9350 User’s Guide When cleaning around the print head, •Do not touch the nozzles of the print head. Doing so may damage the print head. •Do not touch the tip of the cleaning stick. The print head may be damaged because of oil from your hands. •Never put water, etc on the tip of the cleaning stick.
Page 15: Air Ventilation Requirements
CS9350 User’s Guide Air ventilation requirements The Océ IJC932 ink contains volatile organic compounds (VOCs). The concentration of VOCs in the print room during operation of the Océ CS93x0 depends on multiple factors: room volume, ventilation rate, print speed, number of prints, print mode, number of printers in the room, heater settings, kind of media, etc.
Page 16: Warning Labels
CS9350 User’s Guide Warning labels This section explains the handling of warning label, pasting location and types. Warning labels are attached to parts of the printer that need special caution. Understand the locations and the descriptions of the danger associated with each label before operating the printer.
Page 17 CS9350 User’s Guide (2) Rear N° Types of warning labels 1-17...
Page 18: Operating Instruction Labels
CS9350 User’s Guide Operating Instruction Labels This printer has some operating instruction labels with simplified operation procedures where special attention is required during operation. Make sure to fully understand the locations and contents of the labels before operating the printer. 1.5.1 Cautions on Handling the Operating Instruction Labels When handling the operating instruction labels, note the following.
Page 19: Product Overview
CS9350 User’s Guide Chapter 2 Product overview Features (1) High-speed output The new print head has realized high-speed output. For CS9350, the printing width of 1,361mm has been made possible. (2) Wide variety of compatible media The height of the print head is adjustable to two levels, which has made it possible to print on various paper with the width of 0.08mm to 1.3mm.
Page 20: Names Of Parts And Functions
CS9350 User’s Guide Names of parts and functions 2.2.1 Front section N° Name Function Media loading lever Used for fixing or releasing media. Operation panel Operation condition setting, printer display and various function settings are performed. Front cover Used for preventing a user from coming in contact with the driving mechanism during the printer operation.
Page 21: Rear Section
CS9350 User’s Guide N° Name Function Platen Installed inside of the front cover. Stabilizes the print side of the media. Maintenance cover Used to prevent the user from touching the inner mechanical section. Open and close in the following cases. •When cleaning the cleaning wiper •When cleaning around the print head.
Page 22: Operation Panel
CS9350 User’s Guide N° Name Function Waste fluid valve Open and close when discharging the waste fluid from the waste fluid tank. It is normally closed. Book holder Quick reference etc can be stored. 2.2.3 Operation panel Used to set the operating conditions, to display the status of the printer, and to set various functions. Names of each operation key and status display along with the functions are explained.
Page 23 CS9350 User’s Guide (1) Operation keys NOTE The operation keys are assigned with different functions and names depending on printer  status (Normal or Setup menu display). For details about printer status, refer to “2.3 Printer status”. N° Name Normal Setup menu display [Menu] key Shifts to the Setup menu.
Page 24 CS9350 User’s Guide (2) Display section N° Name Color Status Description Power lamp Blue Lamp ON Power ON. Lamp blinks •Receiving and analysing the data. •Performing media initial operation. Lamp OFF Power OFF. Error lamp Orange Lamp ON An error has occurred. Error content is displayed on the LCD.
Page 25: Printer Status
CS9350 User’s Guide Printer status 2.3.1 Normal Printing is possible when media is loaded. The various functions for printing can be performed on the operation panel. 2.3.2 Setup menu display Various settings regarding printing can be made from the operation panel. The various functions for printing can be performed on the operation panel.
Page 26 CS9350 User’s Guide 2-26...
Page 27: Before Using
CS9350 User’s Guide Chapter 3 Before using Turning the power ON/OFF 3.1.1 Turning the power ON Step 1: Press the [Power] key on the operation panel to turn ON the printer. • Power lamp on the operation panel turns on (blue). •...
Page 28 CS9350 User’s Guide Step 2: Press the [Power] key on the operation panel to turn OFF the printer. • The Power lamp on the operation panel is turned off. NOTE If the operation panel is in the following status, the power is ON. ...
Page 29 CS9350 User’s Guide Step 3: Raise the media loading lever when the product is not used for a long time. N° Name Media loading lever 3-29...
Page 30: Loading Media
 4.2 Media For details of the recommended media, contact your local Océ representative or contact  the Océ MediaGuide http://www.mediaguide.oce.com. 3.2.1 Loading roll media To load the roll media, use the scroller included with the printer. NOTE The following roll media can be loaded on the scroller included with the printer.
Page 31 CS9350 User’s Guide Step 2: To set the roll media on the scroller, make sure that the paper is rolled counter-clockwise when seen from the fixed media stopper. Step 3: Insert the roll media all the way till its core touches the right edge of the fixed media stopper. N°...
Page 32: Setting Roll Media
CS9350 User’s Guide N° Name Scroller holder 3.2.2 Setting Roll Media Step 1: Turn the printer ON. CAUTION Do not operate the media loading lever during the initial operation or printing.  The print head portion may touch the pressurizing roller portion, and cause a malfunction. •...
Page 33 CS9350 User’s Guide Step 3: Set the roll media to the media feed slot. NOTE If the end of the roll media is not wound tightly, wind it tightly again, and then load it.  N° Name Roll media Media feed slot Step 4: Open the front cover to pull out the roll media.
Page 34 CS9350 User’s Guide Step 5: While holding the edge of the media, rewind the roll media a little by turning the scroller by hand and eliminate any slack or slant. N° Name Roll media Scroller Step 6: Lower the media loading lever. N°...
Page 35: Setting The User Type Setting
CS9350 User’s Guide Step 7: Close the front cover. N° Name Front cover • The User type setup menu is displayed on the operation panel. To change the media type, follow “3.4.3 Setting the User Type Setting” and set the media ...
Page 36 CS9350 User’s Guide Refer to the following for setting media.  3.4.2 Setting Roll Media Step 2: Press the [+] key or [-] key to select the user type setting. Step 3: Press the [Enter] key on the operation panel. •...
Page 37 CS9350 User’s Guide Step 4: When using the roll media, turn the scroller by hand to rewind the roll media and eliminate any slack. N° Name Roll media Scroller • Media set is complete. 3-37...
Page 38: Test Print
CS9350 User’s Guide Test print Step 1: Turn ON the printer and load the media. 3.4.2 Setting Roll Media Step 2: Confirm that the printer functions normally. Step 3: Display the Test Print menu on the operation panel. a. Press the [Menu] key on the operation panel. •...
Page 39 CS9350 User’s Guide c. Press the [>] key on the operation panel. • “Test1: Nozzle Check” is displayed on the operation panel. • The display shifts to the Test Print menu. 5.2 Test Print Menu Step 4: Press the [+] key or [–] key on the operation panel to select an item for printing from the following items.
Page 40: Nozzle Check
CS9350 User’s Guide • Start performing Test Print for the selected item. Refer to the following for details on each of the print list items.  3.5.1 Nozzle check to 3.5.3 Setup print Step 6: Repeat step 4 to step 5 when performing test print for other items. Step 7: Press the [Cancel] key on the operation panel to exit from test print.
Page 41: Mode Print
CS9350 User’s Guide 3.3.2 Mode print Used to confirm the following printing conditions. • Print Mode • Effect • Preset Pre heater temperature • Preset platen-heater temperature • Preset dryer temperature • Adjustment value Refer to the following for printing procedure. ...
Page 42: Setup Print
CS9350 User’s Guide 3.3.3 Setup print Used to check the current setup of the printer. NOTE Keep the printed setup print at hand.  Refer to the following for printing procedure.  3.5 Test print 3-42...
Page 43: Adjust Print
CS9350 User’s Guide Adjust Print It is used for optimizing the quality of image prints. Adjustment Description Reference method Standard Adjusts only the print mode in the user type setting which is 3.6.1 Standard Adjust Print currently set. Custom Adjusts all print modes. 3.6.2 Custom Adjustment Pattern NOTE This printer was adjusted at the factory shipment so that it obtains the optimum printing...
Page 44 CS9350 User’s Guide NOTE Perform rough adjustment first when the amount of misalignment cannot be judged.  Step 3: Print the confirmation pattern and check if the printer is adjusted properly. 3.6.1.1 Standard Confirmation Pattern Step 4: If the printer is not adjusted, go back to Step 2. NOTE When you are not satisfied with the result of rough adjustment, perform micro ...
Page 45 CS9350 User’s Guide b. Press the [+] key or [–] key to select “Set 1: User Type”. c. Press the [Enter] key on the operation panel. • “User: Typecast” (XX is a number between 1 and 30) is displayed on the operation panel. d.
Page 46 CS9350 User’s Guide f. Press the [+] key or [–] key to select “**>2: Adjust Print>”. g. Press the [>] key on the operation panel. • “Adj.Print1: Standard” is displayed on the operation panel. h. Press the [+] key or [–] key to select “Adj.Print1: Standard>”. 3-46...
Page 47 CS9350 User’s Guide i. Press the [Enter] key on the operation panel. • “Adj.1: Confirm Ptn.” is displayed on the operation panel. • The display enters the Adjust Print menu. 5.1.1.1.3 Adjust Print menu Step 3: Press the [Enter] key on the operation panel. •...
Page 48 CS9350 User’s Guide • After the confirmation pattern is printed, “Adj.1: Confirm Ptn.” is displayed on the operation panel. Step 4: Confirm that the confirmation pattern printing result is as follows. a. When the printing result is OK; You do not need perform Adjust Print. The procedure for Adjustment is complete.
Page 49 CS9350 User’s Guide Step 3: Press the [Enter] key on the operation panel. • The printer starts printing a rough adjustment pattern. • The pattern images are printed on both paper edges and the centre of the media. Step 4: Check the both ends and the centre of the print result that printed with Adjust pattern, and select the number from 1 to 11 that is not out of alignment.
Page 50 CS9350 User’s Guide Step 6: Press the [+] key or [–] key to enter the number that you selected in Step 4. NOTE When you press the [Cancel] key, the input operation is not executed and “Adj.2: Rough  Pattern” is displayed on the operation panel. Step 7: Press the [Enter] key on the operation panel.
Page 51 CS9350 User’s Guide Standard Micro Adjustment Pattern Check the confirmation pattern, and when the misalignment is small, perform micro adjustment. Print a micro adjustment pattern and register the setting value. Step 1: Display the Adjust Print menu on the operation panel in the same way as in step 2 of “3.6.1.1 Standard Confirmation Pattern”...
Page 52 CS9350 User’s Guide Step 4: Check the both ends and the centre of the print result that printed with Adjust pattern, and select the number from 1 to 7 that is not out of alignment. • “6” is selected in the next printing sample. NOTE “4”...
Page 53: Custom Adjustment Pattern
CS9350 User’s Guide NOTE When you press the [Cancel] key, the input operation is not executed and “Adj.3: Fine  Pattern” is displayed on the operation panel. Step 7: Press the [Enter] key on the operation panel. • The value is set in the “Pattern: *” (* indicates a number from 1 to 7). •...
Page 54 CS9350 User’s Guide NOTE Perform rough adjustment first when the amount of misalignment cannot be judged.  Step 3: Print the confirmation pattern and check if the printer is adjusted properly. 3.6.2.1 Custom Confirmation Pattern Step 4: If the printer is not adjusted, go back to Step 2. NOTE When you are not satisfied with the result of rough adjustment, perform micro ...
Page 55 CS9350 User’s Guide b. Press the [+] key or [–] key to select “Set 1: User Type”. c. Press the [Enter] key on the operation panel. • “User: TypeXX” (XX is a number between 1 and 30) is displayed on the operation panel. d.
Page 56 CS9350 User’s Guide f. Press the [+] key or [–] key to select “**>2: Adjust Print>”. g. Press the [>] key on the operation panel. • “Adj.Print1: Standard” is displayed on the operation panel. h. Press the [+] key or [–] key to select “Adj.Print2: Custom>”. 3-56...
Page 57 CS9350 User’s Guide i. Press the [Enter] key on the operation panel. • “Adj.1: Confirm Ptn.” is displayed on the operation panel. • The display enters the Adjust Print menu. 5.1.1.1.3 Adjust Print menu Step 3: Press the [Enter] key on the operation panel. •...
Page 58 CS9350 User’s Guide • A confirmation pattern for print quality adjustment is printed after warming up. • Six confirmation patterns of A to F will be printed. • After the confirmation pattern is printed, “Adj.1: Confirm Ptn.” is displayed on the operation panel.
Page 59 CS9350 User’s Guide b. When the printing result is ×: you need to perform Alignment. • Perform rough adjustment when the misalignment is big. 3.6.2.2 Custom Rough Adjustment Pattern • Perform micro adjustment when the misalignment is small. • When all patterns A to F require adjustment: 3.6.2.3.1 Adj.
Page 60 CS9350 User’s Guide NOTE To start printing during warming up, press the [Enter] key while “Warming Up Skip -> E” is  displayed. 4.4.7 Start Printing during Warm up • A rough adjustment pattern for print quality adjustment is printed after warming up. •...
Page 61 CS9350 User’s Guide NOTE “6” is the current setting value.  Step 5: “PatternA: 6" is displayed on the operation panel. Step 6: Press the [+] key or [–] key to enter the number that you selected in Step 4. NOTE When you press the [Cancel] key, the input operation is not executed and “Adj.2: Rough ...
Page 62 CS9350 User’s Guide Custom Micro Adjustment Pattern Check the confirmation pattern, and when the misalignment is small, perform micro adjustment. This menu is made up with the following menus. Menu Name Description Reference Custom Micro Adj. PatternALL Adjust all confirmation patterns A to F. 3.6.2.3.1 Adj.
Page 63 CS9350 User’s Guide NOTE To start printing during warming up, press the [Enter] key while “Warming Up Skip -> E” is  displayed. 4.4.7 Start Printing during Warm up • An Adjust print pattern for print quality adjustment is printed after warming up. Six micro adjustment patterns will be printed.
Page 64 CS9350 User’s Guide NOTE “4” is the current setting value.  Step 5: “PatternA: 4" is displayed on the operation panel. Step 6: Press the [+] key or [–] key to enter the number that you selected in Step 4. NOTE When you press the [Cancel] key, the input operation is not executed and “Adj.3: Fine Ptn.
Page 65 CS9350 User’s Guide Each Adjust Patterns Select and print one of the adjust patterns A to F and register the set value. Follow the procedures below to adjust “Pattern A” only. Step 1: Display the Custom Adjust Print menu on the operation panel in the same way as in step 2 of “3.6.2.1 Custom Confirmation Pattern”.
Page 66 CS9350 User’s Guide • “6” is selected in the next printing sample. NOTE “4” is the current setting value.  Step 5: “PatternA: 4" is displayed on the operation panel. Step 6: Press the [+] key or [–] key to enter the number that you selected in Step 4. NOTE When you press the [Cancel] key, “Adj.4: Fine PatternA”...
Page 67: Connecting The Printer To Pc
CS9350 User’s Guide Connecting the printer to PC 3.5.1 System requirements The following are the system requirements for this printer. Operating system Windows 2000 Professional, Windows XP Professional, Windows Vista Business, Windows 7 Professional, and Windows Server 2003 Pentium 4 processor 2.5GHz or more Memory (RAM) Requires 1GB or more Hard disk free space...
Page 68: Connecting A Network Interface Cable
CS9350 User’s Guide 3.5.3 Connecting a network interface cable Step 1: Turn OFF both the printer and PC. Step 2: Insert the network interface cable into the network interface connector located on the back of the printer. N° Name Network interface cable Network interface cable connector Step 3: Fix the network interface cable to the cable clamp.
Page 69: Handling The Printer
CS9350 User’s Guide Chapter 4 Handling the printer WARNING Do not place any combustible materials on the platen while the heater is working.  There may be a risk of fire. Do not spill flammable liquid on the platen. This could lead to a fire. ...
Page 70: Media
CS9350 User’s Guide Media 4.1.1 Media type The type and quality of media greatly influence the print result. Use media that matches the application, taking the following information into account. Various recommended media are prepared for this printer as follows. Select the appropriate media according to the usage.
Page 71: Cautions On Handling Media
CS9350 User’s Guide 4.1.2 Cautions on handling media Note the following points when handling the media. NOTE Use recommended media under an appropriate environment.  The appropriate temperature and humidity for printing are as follows. Temperature Humidity 22 C to 30 C 40% to 60% Guaranteed range of printing accuracy Within 2 C per hour...
Page 72: Printing Area
CS9350 User’s Guide 4.1.4 Printing area The printable area of this printer is as follows. a=Max. 15mm b=5mm to 25mm c=5mm d=5mm to 25mm Printable Area 4.1.5 Head height adjustment Printing with high printing rate or using strongly-curved media can cause print heads to rub. Changing the distance from the print head surface to media (head height) may allow you to avoid headrub.
Page 73 CS9350 User’s Guide When raising the print head NOTE If the head height adjustment lever is raised, high print quality is not guaranteed.  Do not open the front cover or change the head height during printing.  If the head height is changed, the alignment will be changed and high print quality will not be guaranteed.
Page 74 CS9350 User’s Guide Step 3: Close the front cover. N° Name Front cover When returning the print head to the original position NOTE Do not open the front cover or change the head height during printing.  If the head height is changed, the alignment will be changed and high print quality will not be guaranteed.
Page 75 CS9350 User’s Guide Step 2: Change the head height by moving the head height adjustment lever (orange). N° Name Head height adjustment lever • The Low lamp on the operation panel lights up in green. Step 3: Close the front cover. N°...
Page 76: Media Feed Compensation
CS9350 User’s Guide 4.1.6 Media feed compensation The feeding length depends on the media type. The following or similar results may be seen in prints. • Printed images overlap. • White lines are printed on images. The accuracy of media feeding may be improved with the following methods. Step 1: Display the Dist.Adj menu on the operation panel.
Page 77 CS9350 User’s Guide The length of media that is fed (feeding length) for Initial Print is normally set at 250 mm.  If you increase the feeding length, the accuracy of the Media feed compensation  improves. To change the feeding length, press the [+] key or [-] key on the operation panel and change the set value.
Page 78 CS9350 User’s Guide a. Press the [+] key or [–] key on the operation panel to select “PF3: Confirm Print”. b. Press the [Enter] key on the operation panel. • “Feed Length: 250 mm” is displayed on the operation panel. The length of media that is fed (feeding length) for Confirm Print is normally set at 250 ...
Page 79 CS9350 User’s Guide b. Press the [+] key or [–] key on the operation panel to select “PF4: Micro Print”. c. Press the [Enter] key on the operation panel. • “Warming Up” and “Skip ->ENTER” are repeatedly displayed on the operation panel. d.
Page 80 CS9350 User’s Guide Step 8: Refer to the illustrations below and check the printing result. Input the adjustment value Step 9: Sets up Micro Adjustment Change. a. Press the [+] key or [-] key to select “PF5: Micro Change”. b. Press the [Enter] key on the operation panel. •...
Page 81: Menu Setups On The Operation Panel
CS9350 User’s Guide Menu setups on the operation panel 4.2.1 Menu setup procedure Step 1: Confirm that the operation panel is Normal. Step 2: Press the [Menu] key on the operation panel. • “Menu1: Setup>” is displayed on the operation panel. •...
Page 82 CS9350 User’s Guide Step 4: The setting in the blinking part on the LCD monitor of the operation panel can be changed. Press the [+] key or [-] key to change the set value. Step 5: To save the changed setting, press the [Enter] key on the operation panel. •...
Page 83: Panel Setup Menu Overview
CS9350 User’s Guide 4.2.2 Panel setup menu overview There are the following items in the Panel setup menu. Setup item Description Setup menu Various settings of the printer are configured. Test Print menu Performs nozzle check of the print head and setup list. Cleaning menu Performs head cleaning.
Page 84: Operating From The Operation Panel
CS9350 User’s Guide Operating from the operation panel For names and functions of each key, refer to “2.2.3 Operation panel”.  4.3.1 Feeding media You can feed the roll media at a position that you want. Step 1: Confirm that the operation panel is Normal. Step 2: Make sure that the media loading lever is lowered.
Page 85: Cutting Media
CS9350 User’s Guide Printer status Operation with the [Cancel] key pressed for two seconds During printing Terminates the printing, and deletes one data remaining in the printer. Receiving data/analysing data Deletes the data already received and converted. NOTE If a large amount of data is saved on the printer, the operation panel may not return to ...
Page 86: Cutting Media Manually
CS9350 User’s Guide 4.3.4 Cutting media manually CAUTION Right after printing, the media guide becomes very hot.  Allow the media guide to cool down before the next operation. Step 1: Verify the following regarding the operational condition of the product. •...
Page 87: Changing And Confirming Settings While Printing
CS9350 User’s Guide 4.3.5 Changing and confirming settings while printing While the printer is operating, you can change or confirm settings for the Panel setup menu. Procedure for changing and confirming settings while printing Step 1: Confirm that the printer is in one of the following conditions. •...
Page 88: Pausing Printing
CS9350 User’s Guide Settings that can be changed or confirmed while printing NOTE When you change a setting during operation, be sure to select “Backup” to save the  setting that you changed. If the printer returns to Normal without “Backup” being selected, the changed setting is not saved.
Page 89: Start Printing During Warm Up
CS9350 User’s Guide Step 3: To restart printing, press the [Enter] key on the operation panel. • The printer restarts printing. 4.3.7 Start Printing during Warm up You can start printing even when the heater temperature has not reached the preset value while the printer is being warmed up.
Page 90: Using Spectrophotometer
CS9350 User’s Guide Using spectrophotometer The optional spectrophotometer can be attached to print and measure the color target. Performing color calibration or profiling of the printer by using RIP software compatible with the spectrophotometer enables printing with more accurate colours. For more information about the option, contact your local Océ...
Page 91 CS9350 User’s Guide • After printing is complete, “Attaching instrument [ENTER]” is displayed on the operation panel. NOTE Do not open the covers or move media loading lever during printing.  Step 6: Press the [Enter] key. “Open mainte. cover.” is displayed on the operation panel. Step 7: Open the maintenance cover.
Page 92 CS9350 User’s Guide Step 8: Remove the white reference plate from the plate installation place, turn it over so that the white side faces up, and install it back to the original place. N° Name White reference plate Plate installation place NOTE Before measuring the color target, make sure that the white side of the white reference ...
Page 93 CS9350 User’s Guide Step 10: Open the front cover. • “Remove connector cap and attach instrument [ENTER]” is displayed on the operation panel. N° Name Front cover Step 11: Firmly pinch the tabs on both sides of the connector cap with your fingers, pull the connector cap forward to remove it from the print head.
Page 94 CS9350 User’s Guide Step 12: Press the release buttons on both sides of spectrophotometer, install it to the connector at the print head. N° Name Spectrophotometer Release buttons Print head section Connector NOTE Make sure that spectrophotometer is NOT installed at an angle, and that there in no gap ...
Page 95 CS9350 User’s Guide Step 14: Close the front cover. • “Wait for a while...” is displayed on the operation panel. • The printer starts white calibration. N° Name Front cover Step 15: When “Start measurement [ENTER]” is displayed on the operation panel, press the [Enter] key.
Page 96 CS9350 User’s Guide Step 16: Press the [Enter] key. “Open front cover” is displayed on the operation panel.  Step 17: Open the front cover. “Detach instrument and Set connector [ENTER]” is displayed on the operation panel.  N° Name Front cover Step 18: While pressing the release buttons on both sides of spectrophotometer, pull it forward to...
Page 97 CS9350 User’s Guide Step 19: Firmly pinch the tabs on both sides of the connector cap with your fingers, and install it to the connector at the print head. N° Name Connector cap Tabs Print head section Connector Step 20: Press the [Enter] key.
Page 98 CS9350 User’s Guide Step 21: Close the front cover. • “Open mainte. cover.” is displayed on the operation panel. N° Name Front cover Step 22: Open the maintenance cover. • “Remove white plate then close mainte. cover.” is displayed on the operation panel. N°...
Page 99 CS9350 User’s Guide Step 23: Remove the white reference plate from the plate installation place, turn it over so that the black side faces up, and install it back to the original place. N° Name White reference plate Plate installation place NOTE When the white reference plate is not in use, make sure that it is turned over facing down ...
Page 100 CS9350 User’s Guide 4-100...
Page 101: Panel Setup Menu
CS9350 OPERATION MANUAL Chapter 5 Panel setup menu Setup item Description Setup menu Various settings of the printer are configured. 5.1 Setup menu Test Print menu Performs nozzle check of the print head and setup list. 5.2 Test Print Menu Cleaning menu Performs head cleaning.
Page 102: Setup Menu
CS9350 OPERATION MANUAL Setup menu Various settings of the printer are configured. Setup item Description User Type Sets the user type setting for printing. •[Enter] key: shifts to the sub menu. 5.1.1 User Type menu Spitting Sets up the spitting operation while printing. •[Enter] key: shifts to the sub menu.
Page 103 CS9350 OPERATION MANUAL Setup item Description Slant Check Sets up slanting detection during media loading. •[Enter] key: shifts to the sub menu. 5.1.14 Slant Check menu Auto Cleaning Sets up the time for auto cleaning during standby, before printing, and during printing. •[Enter] key: shifts to the sub menu.
Page 104: User Type Menu
CS9350 OPERATION MANUAL 5.1.1 User Type menu Sets the user type setting for printing. Setup item Setting Description User Type Type 1 Settings for the media type to print are configured. It is possible to set 30 different user settings as “Type 1 to 30" Type 2 for printing.
Page 105 CS9350 OPERATION MANUAL User Type menu Various settings on the user type settings are configured. In the user type menu, 30 different settings can be set as Type 1 to 30 for the following printing operation. NOTE If media other than recommended one (user type) is used, the following problems may ...
Page 106 CS9350 OPERATION MANUAL Print Mode menu Settings for print quality (Print Mode) are set according to the usage of print data or print speed. Setup item Setting Description Mode Quality 1 Set the print mode. •Quality 1 to 4: Quality 2 Suitable for printing photographs.
Page 107 CS9350 OPERATION MANUAL Details of Print Mode The set values of print quality that are registered in each print mode are as follows. NOTE In the following chart, the print speed becomes faster as it matches the chart.  The number of paths is fewer ...
Page 108 CS9350 OPERATION MANUAL Effect menu Set up this menu when you want to improve print quality by adjusting the set Print Mode. NOTE The print quality may not be improved depending on the printing condition.  Setup item Setting Description Effect <None>...
Page 109 CS9350 OPERATION MANUAL Adjust Print menu Sets up when adjusting the printer for the optimum quality of image print. This setting is different for each user type setting. NOTE This printer was adjusted at the factory shipment so that it obtains the optimum printing ...
Page 110 CS9350 OPERATION MANUAL Standard Adjust Print Menu Adjusts only the print mode in the user type setting which is currently set. Setup item Setting Description Standard Standard Confirmation Print the test pattern for the alignment. Pattern Check before adjusting. 3.6.1.1 Standard Confirmation Pattern Standard Rough Adjustment Perform this adjustment when the misalignment is big.
Page 111 CS9350 OPERATION MANUAL Dist.Adj menu Sets up various settings on the media feed compensation. Setup item Setting Description Initial Print Performs initial adjustment printing. •[Enter] key: shifts to the sub menu. (1) Initial Print menu Init.Adj.Change Sets up Initial Adjust Change. •[Enter] key: shifts to the sub menu.
Page 112 CS9350 OPERATION MANUAL (2) Init.Adj.Change menu Sets up Initial Adjust Change. Setup item Setting Description Init. The set value ±50.0mm in Sets up Initial Adjust Change. “Feed length” of Initial adjust e.g) When the set value in “Feed length*” of Initial adjust print print is set to 250mm, the adjustment range in this menu is 200mm to 300mm.
Page 113 CS9350 OPERATION MANUAL (5) Micro Adj.Change menu Sets up Micro Adjustment Change. Setup item Setting Description Micro Adj.Change -5.00%~<0.00>~5.00% Sets up Micro Adjustment Change. — •[Enter] key: saves the setting and shifts to the previous menu. •[Cancel] key: cancels the setting and shifts to the previous menu.
Page 114 CS9350 OPERATION MANUAL Platen heater menu Sets the temperature of the platen heater. Set to improve print quality by allowing the ink to settle by heat. NOTE The set temperature of the platen heater differs depending on the media.  For the set temperatures of the platen heater, refer to “recommended media list”.
Page 115 CS9350 OPERATION MANUAL Dryer menu Sets the temperature of the dryer. Set to dry the print side after printing. NOTE The set temperature of the dryer differs depending on the media.  Setup item Setting Description Dryer Off / <30 °C> to 50 °C Sets the temperature of the dryer.
Page 116: Spitting Menu
CS9350 OPERATION MANUAL 5.1.2 Spitting menu Sets up the spitting operation while printing. NOTE When Spitting is set to “Off”, the nozzle will become easily clogged because spitting is  not performed. In this instance, print quality cannot be guaranteed. When the spitting setting is “On Media”, the maximum printable media width becomes ...
Page 117 CS9350 OPERATION MANUAL Setup item Setting Description Spitting <On> Perform the flushing operation on the spitting box located on the origin side for every shuttle. •[Enter] key: saves the setting and shifts to the sub menu. 5.1 Setup menu On Media Perform the spitting operation on the page margins.
Page 118: Side Margin Menu
CS9350 OPERATION MANUAL 5.1.3 Side Margin menu Set up the right and left margins (side margins) while printing. NOTE When the spitting menu is set to “On Media”, the maximum printable media width  becomes 10mm shorter. Therefore, the side margin becomes “value set on side margin menu” +5mm. 5.1.2 Spitting menu Depending on the setting, the right margin is a sum of the following.
Page 119: Media Initial Menu
CS9350 OPERATION MANUAL 5.1.4 Media Initial menu Sets whether to detect the media width and edge while initializing the media. NOTE Set the media width that is set in the Media Width menu when setting “Off” in the Media  detection menu.
Page 120: Output Mode Menu
CS9350 OPERATION MANUAL (1) Media Width menu NOTE Setting a larger value than the media width set in the Media Width menu may cause ink to  leak on the media or printer. Setup item Setting Description Media Width 210mm to <1000mm> to Set the media width.
Page 121: Method Of Cut Menu
CS9350 OPERATION MANUAL Ink Drying Time Menu This menu is used to set ink drying time. Setup Item Setting Description Ink drying time <0sec> to 60min Set the ink drying time. — •[Enter] key: Saves the set value and shifts to the previous menu.
Page 122: Origin Menu
CS9350 OPERATION MANUAL 5.1.8 Origin menu Set the menu when reprinting on the margin with changing the printing data position to the printed media. NOTE When Output Mode menu is set to “Take-up”, the set value X (media feeding distance) ...
Page 123: Prev. Stick Menu
CS9350 OPERATION MANUAL 5.1.9 Prev. Stick menu Sets up to prevent media from sticking when printing starts. NOTE When the Output Mode menu is set to “Take-up”, the setting for the Prev. Stick menu is  disabled. 5.1.6 Output Mode menu Setup item Setting Description...
Page 124: Head Travel Menu
CS9350 OPERATION MANUAL 5.1.11 Head Travel menu Sets up the range that the print head moves while printing. Setup item Setting Description CR Movement <Data> The print head moves the range of the print data width. The printing speed will be improved since the moving range of the print head is optimized.
Page 125: Strike Wait Menu
CS9350 OPERATION MANUAL 5.1.13 Strike Wait menu Sets up the waiting time while overwrite printing. NOTE When using the media with a narrow width, the media cannot be warmed up adequately,  therefore the print quality may not be preserved. In such a case, set up the Strike Wait time while overwrite printing to warm up the media adequately before printing.
Page 126: Auto Cleaning Menu
CS9350 OPERATION MANUAL 5.1.15 Auto Cleaning menu Configure the settings for the auto-cleaning operation. The cleaning mode reflects the settings in the operation panel.  6.2.3 Head cleaning Setup item Setting Description Auto Cleaning WaitingTime Set the value for auto-cleaning in standby mode. 5.1.15.1 Idle Auto Cleaning Print time Set the value for auto-cleaning in printing mode.
Page 127: Ink Status Menu
CS9350 OPERATION MANUAL Printing Mode Auto Cleaning Set the auto cleaning interval for printing mode. Setup item Setting Description PrintingTime <Off> to 5 mins to 180 mins Selects the time for auto-cleaning while printing. •Off: Auto cleaning is not performed. •Others: Perform the head cleaning selected in Cleaning menu after the setting time has elapsed.
Page 128: Roll Length Menu
CS9350 OPERATION MANUAL 5.1.17 Roll Length menu Sets up the roll media length. Setup item Setting Description Roll media <Off> Roll Length is not used. •[Enter] key: saves the setting and shifts to the previous menu. 5.1 Setup menu Roll1 Sets up the roll media length.
Page 129: Cr Maintenance Menu
CS9350 OPERATION MANUAL 5.1.19 CR Maintenance menu Performs maintenance. Used in the following cases. • Cleaning the cleaning wiper 6.2.4 Cleaning the cleaning wiper • Cleaning around the print head 6.2.5 Cleaning around the print head • Replacing Cutter 6.1.3 Replacing Cutter Setup item Setting Description...
Page 130: Life Times Menu
CS9350 OPERATION MANUAL 5.1.21 Life Times menu Displays the operational life time of each part. Setup item Setting Description Life Times Head Display the operational life of each part. •The lifetime of each part is indicated by the asterisks Pump (Maximum 5 asterisks: 100% left).
Page 131: Subnet Mask Menu
CS9350 OPERATION MANUAL 5.1.23 Subnet Mask menu Sets the subnet mask of the printer. NOTE Be sure to set the subnet mask after consulting the network administrator.  Setup item Setting Description Subnet Mask 000.000.000.000 to Change the subnet mask by operating the following keys. <255.255.255.000>...
Page 132: Test Print Menu
CS9350 OPERATION MANUAL Test Print Menu Performs nozzle check of the print head and setup list. Refer to the following for the operation procedure of test print.  3.5 Test print Setup item Description Nozzle Check Perform the nozzle check printing. It is used to check whether there are any clogged heads, or missing or blurred prints.
Page 133: Cleaning Menu
CS9350 OPERATION MANUAL Cleaning menu Performs head cleaning. Head cleaning can be operated when the printer is Normal.  Refer to the following for operation procedures. 6.2.3 Head cleaning Setup item Description Short Discharges smaller amount of ink compared to “Normal”. Normal Select this mode normally.
Page 134: Menu Option Menu
CS9350 OPERATION MANUAL Menu Option menu You can make setup items that you do not normally use invisible. Switch the setting “On (displayed)” to “Off (undisplayed)” using the [<] key or [>] key on the operation panel. When the setting is On, “*” is displayed on the operation panel. NOTE Even if you select “Off”...
Page 135 CS9350 OPERATION MANUAL Setup item Setting Description Slant Check Sets up whether to display the Slant Check menu. <On> Auto Cleaning Sets up whether to display the Auto Cleaning menu. <On> Ink Status Sets up whether to display the Ink Status menu. <On>...
Page 136: Version Menu
CS9350 OPERATION MANUAL Version menu Displays the versions of the firmware. Setup item Setting Description Ver. M/C *.**(Main side)/ Displays the versions of the firmware of the main side (M) and *.**(Controller side) controller side (C). — •[Cancel] key: shifts to the previous menu. 5 Panel setup menu Sleep Mode menu Sleep mode settings are configured.
Page 137: Timer Setting Menu
CS9350 OPERATION MANUAL 5.6.1 Timer Setting menu Set the head cleaning interval of this printer for Sleep Mode. When more than the set time has passed, the print head is cleaned automatically. NOTE During Sleep Mode, even if the set amount of time has passed, print-head cleaning is not ...
Page 138: Sleep Mode Start Menu
CS9350 OPERATION MANUAL 5.6.2 Sleep Mode Start menu Activate Sleep Mode During Sleep Mode, “Restart –> Enter” will be displayed in the operation panel. During Sleep Mode, pressing [Enter] key will return the printer to normal operation. NOTE If the printer is under one of the following conditions while shifting to the Sleep Mode, ...
Page 139: Display Menu
CS9350 OPERATION MANUAL Display menu Sets the language and unit displayed on the LCD monitor of the operation panel. Setup item Setting Description Display Language Sets the language used in the menu items displayed on the LCD monitor of the operation panel. 5.7.1 Language menu Temperature Sets the unit of temperature display.
Page 140: Length Menu
CS9350 OPERATION MANUAL 5.7.3 Length menu Sets the unit to display the length. Setup item Setting Description Length <mm> Displays the length in millimetres (mm). inch Displays the length in inches (inch). — •[Enter] key: saves the setting and shifts to the previous menu. •[Cancel] key: cancels the setting and shifts to the previous menu.
Page 141: Maintenance
CS9350 User’s Guide Chapter 6 Maintenance General remark For part numbers of consumables and inks, consult the Océ MediaGuide  http://www.mediaguide.oce.com Replacing consumable components 6.1.1 Replacing ink cartridges (1) Replacement time a. When “[****] Ink Low” is displayed on the operation panel This message is displayed when there is a small amount of ink remaining in the ink ...
Page 142 CS9350 User’s Guide (2) Type Please refer to our media guide on www.mediaguide.oce.com NOTE To use 1000ml ink packs, high capacity pack adapters (option) are required. For details on  high capacity pack adapters, contact your local Océ representative. Use genuine ink cartridges for replacement.
Page 143 CS9350 User’s Guide (1) Replacing 220ml ink cartridges Step 1: Confirm that the printer is turned ON. NOTE Do not replace ink cartridges when the printer is turned OFF.  The remaining ink may not be detected correctly, causing abnormal printing. Step 2: Remove the ink cartridge that you want to replace from the slot.
Page 144 CS9350 User’s Guide (2) Replacing high capacity pack adapter (option) Step 6: Confirm that the printer is turned ON. NOTE Do not replace high capacity pack adapter when the printer is turned OFF.  The remaining ink may not be detected correctly, causing abnormal printing. Step 7: Remove the high capacity pack adapter that you want to replace from the slot.
Page 145: Replacing Roll Media
“End Of Roll” is displayed on the operation panel. • If media runs out during printing, the printer stops printing. b. When you want to change the media type to use (2) Type Please refer to our media guide on www.mediaguide.oce.com  6-145...
Page 146 CS9350 User’s Guide (3) Replacing steps Step 1: If the printer is turned ON, confirm that operation such as printing is not in progress. Step 2: Raise the media loading lever. N° Name Media loading lever Step 3: Hold the both edges of the scroller to rewind the roll media by hands. N°...
Page 147 CS9350 User’s Guide Step 4: Remove the scroller unit, and place it on a flat floor. N° Name Scroller Step 5: Hold the movable media stopper and lightly tap it as illustrated to remove the movable media stopper. NOTE When removing the roll media, do not strike the left edge of the scroller (on the movable ...
Page 148 CS9350 User’s Guide Step 6: Remove the roll media from the scroller. N° Name Roll media Scroller Step 7: To load another roll media, refer to the following. For loading the roll media, refer to “3.4 Loading media”.  For storing the roll media not in use, refer to “4.2.3 Precaution on storing media”. ...
Page 149: Replacing Cutter
When the paper is not cut smoothly b. When the cut surface is feathered, etc (2) Type Please refer to our media guide on www.mediaguide.oce.com (3) Replacing steps Step 1: If the printer is turned ON, make sure the following.
Page 150 CS9350 User’s Guide • “Set1: User Type” is displayed on the operation panel. c. Press the [+] key or [–] key to select “Set20: CR Maintenance”. d. Press the [Enter] key on the operation panel. • “CR Mainte.: Start” is displayed on the operation panel. •...
Page 151 CS9350 User’s Guide Step 4: Open Maintenance cover. N° Name Maintenance cover NOTE Replace the cutter in a short time. Leaving the print head at the cutter replacement  position may result in clogging of the print head. Step 5: Press the tab of the cutter lightly, turn the cutter holder in the direction as illustrated below.
Page 152 CS9350 User’s Guide Step 6: Remove the cutter. CAUTION Do not touch the blade edge. It may cause an injury.  Do not drop the cutter or touch it with a hard substance. This will damage the cutter  NOTE Dipspose used cutters in a plastic bag in compliance with local ordinance and ...
Page 153 CS9350 User’s Guide Step 8: Press the tab of the cutter lightly, return the cutter holder to its initial position. NOTE Do not press the tab of the cutter strongly or suddenly let go of it. There is a spring in the ...
Page 154 CS9350 User’s Guide Step 10: Press the [Enter] key on the operation panel. • The print head returns to its original position. • “CR Mainte.: Start” is displayed on the operation panel. Step 11: Press the [Menu] key on the operation panel. •...
Page 155: Cleaning The Printer
CS9350 User’s Guide Cleaning the printer Periodic (every month) cleaning is necessary to use the printer in good condition. WARNING Do not insert or drop metal or flammable objects into the printer through openings such  as a vent. It could lead to an electric shock or fire. If foreign substances or liquids entered the printer, do not use the printer as it is.
Page 156: Cleaning The Inside Of The Printer
CS9350 User’s Guide 6.2.2 Cleaning the inside of the printer Step 1: Open the front cover. N° Name Front cover Step 2: Remove paper powder and dust attached to the pressurizing rollers using a soft brush. NOTE Do not blow paper powder inside the printer using tools such as an air duster. ...
Page 157 CS9350 User’s Guide Step 3: Apply a damp and tightly squeezed soft cloth to wipe out paper powder and ink attached to the platen and media guide. N° Name Platen Media guide Step 4: Apply a damp and tightly squeezed soft cloth to wipe off the dirt of the unpainted (silver color) area in the centre of the grid roller.
Page 158: Head Cleaning
CS9350 User’s Guide 6.2.3 Head cleaning If printed data is blurred or lacks part of it, clean the print head surface and nozzle (Head cleaning). NOTE When not using the printer for a long period (one week or more), perform Head cleaning ...
Page 159: Cleaning The Cleaning Wiper
CS9350 User’s Guide 6.2.4 Cleaning the cleaning wiper (1) Time for cleaning Once a week, or when blurs or lacking parts appear on printed media after Head cleaning. (2) Cleaning procedures NOTE Use the cleaning stick to clean the cleaning wiper. ...
Page 160 CS9350 User’s Guide “Set1: User Type” is displayed on the operation panel.  c. Press the [+] key or [–] key to select “Set20: CR Maintenance”. d. Press the [Enter] key on the operation panel. “CR Mainte.: Start” is displayed on the operation panel. ...
Page 161 CS9350 User’s Guide Step 4: Open the front cover. N° Name Front cover CAUTION When cleaning the cleaning wiper,  do not touch the cleaning wiper and head cap unit. Head cleaning may not be performed  correctly because of oil from your hands. Make sure to wipe the print head using the cleaning stick.
Page 162 CS9350 User’s Guide b. Cleaning wiper back side: Remove the ink and dust in the upper direction. N° Name Cleaning wiper Cleaning stick Head cap unit Step 6: Close the front cover. N° Name Front cover 6-162...
Page 163 CS9350 User’s Guide Step 7: Press the [Enter] key on the operation panel. • The print head returns to its original position. • “CR Mainte.: Start” is displayed on the operation panel. Step 8: Press the [Menu] key on the operation panel. •...
Page 164: Cleaning Around The Print Head
CS9350 User’s Guide 6.2.5 Cleaning around the print head (1) Time for cleaning When foreign substances such as dust or ink clump that can cause missing dots or ink leakage is attached around the print head (2) Cleaning procedures NOTE Before cleaning around the print head, read this procedure thoroughly to fully understand ...
Page 165 CS9350 User’s Guide b. Press the [>] key on the operation panel. • “Set1: UserType” is displayed on the operation panel. c. Press the [+] key or [–] key to select “Set20: CR Maintenance”. d. Press the [Enter] key on the operation panel. •...
Page 166 CS9350 User’s Guide Step 3: Press the [Enter] key on the operation panel. • Maintenance starts. • The print head moves to the left. • “CR Maintenance: End” is displayed on the operation panel. Step 4: Open the maintenance cover on the left of the printer. N°...
Page 167 CS9350 User’s Guide Step 5: Move the print head section by hand to where the circumference of the Print head is visible. N° Name Print head section Circumference of the Print head CAUTION Do not press the Print head section strongly. Doing so may cause damage or poor print ...
Page 168 CS9350 User’s Guide Step 6: Use a penlight, etc to check if any foreign substance, such as dust or ink clump, is attached to the following places. N° Name Around the print head Head guide Nozzles Dust, ink clump, etc CAUTION When cleaning around the print head, ...
Page 169 CS9350 User’s Guide Step 7: When some foreign substance such as dust or ink clump is attached, use the cleaning stick to remove it. N° Name Around the print head Head guide Nozzles Cleaning stick Step 8: Close the left maintenance cover. •...
Page 170 CS9350 User’s Guide Step 9: Press the [Enter] key on the operation panel. • The print head returns to its original position. • “CR Maine.: Start” is displayed on the operation panel. Step 10: Press the [Menu] key on the operation panel. •...
Page 171: Disposal Of Waste Fluids
CS9350 User’s Guide Disposal of waste fluids (1) Disposal timing Dispose of waste fluids in the following cases: a. When the waste fluid tank is more than half full. b. When “Waste Ink Tank Full” is displayed on the operation panel. (2) Disposal method WARNING The waste fluid from the printer falls under the category of waste oil (waste ink) of...
Page 172 CS9350 User’s Guide Step 4: After pouring the waste fluid to the empty container, close the waste fluid valve securely. N° Name Waste fluid valve Empty container Step 5: Wipe the opening of the waste fluid valve with a cloth, etc. Step 6: Dispose of the waste fluid as an industrial waste product.
Page 173: Moving Or Transporting The Printer
CS9350 User’s Guide Moving or transporting the printer 6.4.1 Moving the printer CAUTION Move the printer maintaining a horizontal position.  Do not slant the printer, prop it against a wall or turn it upside down.  There is a possibility that ink inside the printer may leak. Moreover, normal operation after shifting (to these positions) cannot be guaranteed.
Page 174 CS9350 User’s Guide NOTE The casters supplied with the dedicated stand are manufactured for little movement in flat  indoor areas, not for transporting equipment. When moving the printer outdoors or where there are big bumps, remove the stands from the printer before moving. Installation manual N°...
Page 175: Transporting The Printer
CS9350 User’s Guide 6.4.2 Transporting the printer When transporting the printer, make sure to pack it in the same condition as purchased, using protective and packing materials to protect the printer from vibration and shocks. NOTE When transporting the printer, consult the Océ product representative at your point of ...
Page 176 CS9350 User’s Guide 6-176...
Page 177: Troubleshooting
CS9350 User’s Guide Chapter 7 Troubleshooting If the error not included in any items of this section occurs, contact your local Océ representative. NOTE If you want to receive product warranty, prepare the warranty certificate.  If the warranty certificate is not presented, the repair will not be covered by the warranty even if within the warranty period.
Page 178: Cannot Print At All
CS9350 User’s Guide 7.1.2 Cannot print at all (1) Does not work at all after power activation N° Possible cause Remedy Reference Is the power cable connected to the plug? Connect the power cable. Does the AC power supply provide the Connect the cable to another outlet.
Page 179: Media-Related Troubleshooting
CS9350 User’s Guide (4) Cannot use the computer online using LAN N° Possible cause Remedy Reference Is the network interface cable connected Confirm the types of the cross and straight Connecting a correctly? cables, and connect the network interface network interface cable correctly.
Page 180 CS9350 User’s Guide (2) The media is crumpled during initialization NOTE If the media is jammed or torn, remove it according to “7.3 The media is jammed”.  N° Possible cause Remedy Reference Are you using the recommended media? Use the recommended media. 4.2.1 Media type Is the loading position of the media correct? Set the media correctly.
Page 181: Printing-Related Troubleshooting
CS9350 User’s Guide (4) Media jams frequently occur NOTE If media other than the recommended one is used, correct media feeding cannot be  assured. N° Possible cause Remedy Reference Are you using the recommended media? Use the recommended media. 4.2.1 Media type Is the media used in an environment other Use the media in a dedicated environment.
Page 182 CS9350 User’s Guide (2) The printing position is incorrect (some parts of the media cannot be printed N° Possible cause Remedy Reference Is the loading position of the media correct? Set the media correctly. 3.4 Loading media Did you set up the origin and print position? Cancel or reset the settings of the origin and 5 Panel setup print position.
Page 183 CS9350 User’s Guide (5) Printing lines are not straight N° Possible cause Remedy Reference Is the ink cartridge within the validity period? Use a new ink cartridge. 6.1.1 Replacing ink cartridges Are you using the recommended media? Use the recommended media. 4.2.1 Media type Did you perform Alignment? Perform Alignment.
Page 184: Error Messages
CS9350 User’s Guide Error messages 7.2.1 Status messages When the product is operating correctly, each operation status is displayed on the operation panel as below. N° Display Description Reference Ready to Print Standby (Media is loaded). — Media End Standby (Media is not loaded). 3.4 Loading media Receiving...
Page 185: Message Type Error Display And Remedies
CS9350 User’s Guide N° Display Description Reference Insert CleaningCart. Washing the head. Install the cleaning cartridge. Insert InkCartridges Filling the ink. Insert the ink cartridge. User: Type ** OK? Initializing the media. Please wait a while. 3.4.3 Setting the (** represents the setup media type.). User Type Setting Media Initial 7.2.2...
Page 186 CS9350 User’s Guide N° Display Description Remedy Reference [****] Check Ink Printer cannot identify the ink •Insert the ink cartridge or ink 6.1.1 Replacing cartridge or ink pack pack again. ink cartridges correctly. [****] S/C ReadErr Reading Smart chip has been Insert Ink cartridges again.
Page 187 CS9350 User’s Guide N° Display Description Remedy Reference Color measuring mode error The parameters of the Check the settings of color — (Command) command sent from RIP calibration or color profiling software are abnormal. of the RIP software. Color measuring mode error The media has run out while Load new media and start 4.5 Using...
Page 188: Error Requiring Restart
CS9350 User’s Guide 7.2.3 Error requiring restart An error requiring restart is displayed if a fatal operational failure such as the following occurs. • When an obstacle that prevents printing occurs • When a problem occurs with the electrical circuit (PCB, motor, sensor, etc.) of the printer •...
Page 189: The Media Is Jammed
CS9350 User’s Guide The media is jammed Step 1: Turn OFF the power of the printer. 3.2.2 Turning the power OFF Step 2: Open the front cover. N° Name Front cover Step 3: Move the print head section from the top of the media to the right. NOTE When the head height is set to Low, switch it to High before moving the Head.
Page 190 CS9350 User’s Guide Step 4: Raise the media loading lever. N° Name Media loading lever Step 5: Pull the media to your side, and cut the torn part with cutting tools such as a razor blade. N° Name Razor blade Roll media 7-190...
Page 191 CS9350 User’s Guide Step 6: Hold the both edges of the scroller to rewind the roll media by hands. N° Name Roll media Scroller Step 7: If paper dust or pieces of paper remain inside the printer, remove them. 7-191...
Page 192 CS9350 User’s Guide 7-192...
Page 193: Appendix
CS9350 OPERATION MANUAL Chapter 8 Appendix Product specifications 8.1.1 Printer specifications Items Specification Model name CS9350 Printing method On-demand piezo drive system Drive system Firmware servo/DC motor drive Media feed system Multipoint pressurizing grid roller system Media fixing system Pressurization roller down system by manual lever Media feed/ejection Roll media Rear feed/Front ejection...
Page 194: Interface Specification
CS9350 OPERATION MANUAL Items Specification Environmental Operating condition Temperatures: 20 °C to 32 °C condition Humidity: 40% to 60%, No condensation Printing accuracy Temperatures: 22 °C to 30 °C coverage Humidity: 40% to 60%, No condensation Change rate Temperature: within 2°C per hour Humidity: within 5% per hour Archiving condition Temperature: -20 °C to 60 °C...

Oce Eco Solvent CS9350 Manual

Appendix

Quick Links

Troubleshooting

Need help?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Oce Eco Solvent CS9350

Summary of Contents for Oce Eco Solvent CS9350

Table of Contents