Nortel 1000 Features And Services Fundamentals page 595

Controlled Class of Service
Contents
This section contains information on the following topics:
"Feature description" (page 595)
"Operating parameters" (page 595)
"Feature interactions" (page 596)
"Feature packaging" (page 597)
"Feature implementation" (page 597)
"Feature operation" (page 599)
Feature description
Controlled Class of Service (CCOS) alters the Class of Service
restriction levels on telephones that have been defined as CCOS
controlling telephones. This applies to Meridian 1 proprietary telephone
users designated as CCOS controllers. While CCOS is active, Public
Exchange/Central Office or toll calls made from these telephones cannot be
completed without first being routed through an attendant.
Meridian 1 proprietary telephones designated as CCOS controlling
telephones are assigned a CCOS key/lamp that is used to activate or cancel
the system-defined CCOS restriction level on individual DNs.
Operating parameters
Controlling telephones can be any Meridian 1 proprietary telephone.
CCOS controlling telephones must refer to the Prime Directory Number
(PDN) when activating or canceling CCOS on other telephones.
Automatic Call Distribution (ACD) agents cannot be restricted by CCOS.
Copyright © 1994–2008, Nortel Networks
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Nortel Communication Server 1000
Features and Services Fundamentals — Book 2 of 6 (C)
NN43001-106 02.04 Standard
Release 5.5 9 May 2008
595