Nortel 1000 Features And Services Fundamentals page 577

Feature implementation
Task summary list
The following is a summary of the tasks in this section:
1.
2.
Console Presentation
LD 15 - Configure the Console Presentation feature.
Prompt Response
REQ: NEW CHG
TYPE: ATT_DATA
...
- OPT (PSD) PSA
(CUI) MTI
(RECO) RECA
(NCD) NCA
Queue Thermometer
LD 15 - Configure the Queue Thermometer feature.
Prompt Response
REQ: NEW CHG
TYPE: CDB
...
- OPT (DRE) DRT
Feature operation
No specific operating procedures are required to use this feature.
Copyright © 1994–2008, Nortel Networks
.
"LD 15 - Configure the Console Presentation feature." (page 577)
Configure the Console Presentation feature.
"LD 15 - Configure the Queue Thermometer feature." (page 577)
Configure the Queue Thermometer feature.
Description
Add, or change.
Attendant console options
Presentation Status selection allowed (denied) on attendant
consoles.
ICI lamps show Multi-tenant Service (MTS) Attendant
Console Group (AGP) information for incoming calls.
Attendant calls is redirected when there is no presentation
status to other consoles in the console group; RECO when
all consoles are busy, RECA when all but one console is
busy.
When an Attendant Console Group is in Night Service,
redirection of attendant calls is allowed (denied).
Description
Add, or change.
Customer Data Block.
Queue thermometer includes (excludes) Inter-Attendant
calls, Recalls and Metered calls.
Nortel Communication Server 1000
Features and Services Fundamentals — Book 2 of 6 (C)
NN43001-106 02.04 Standard
Release 5.5 9 May 2008
Feature operation 577