Acd Routing By Dnis; Attendant Recall; Attendant Recall With Splitting - Nortel 1000 Features And Services Fundamentals

If the call destination is a trunk or a telephone type other than Meridian
modular, the name is translated into the ASCII equivalent.
Multi-Language CPND applies to DNs on local switches only. CPND for
Integrated Services Digital Network (ISDN) calls is displayed in English only.
The CPND feature uses JIS X 0201-1976, the RCode for Information
Interchanges, also known as JIS-Roman, which specifies the upper- and
lower- case letters, numbers, punctuation and symbols, and Katakana.
Feature interactions
AC15 Recall: Timed Reminder Recall
When the AC15 recall is presented to an attendant or a set with a display,
the source and destination names are shown beside the DNs or the ACODs.

ACD Routing by DNIS

When an incoming trunk call from a route with Routing by DNIS is presented
to a display telephone, the identification digits follow the regular trunk access
code and member number. It precedes the CPND name for the DNIS DN.

Attendant Recall

Attendant Recall using the Attendant Recall key or a switchhook flash
results in both source and destination information being displayed. No
redirection reason is displayed, however. In this type of recall, the party that
pressed the Attendant Recall key or switchhook is the destination party.
Attendant Recall using Call Transfer or Conference displays the recalling
party's DN and CPND information on the attendant's source line. No
redirection reason is displayed. If the recall is done with the Transfer key
the third party's DN and CPND information are displayed on the source
line when the transfer is complete.

Attendant Recall with Splitting

For the M2250 attendant console, M2317, and Meridian Modular sets,
the appropriate DN and calling party's name is correctly shown on the
digit display when the attendant presses either the Exclude Source or the
Exclude Destination key.
Autodial
Speed Call
No name information displays during the programming of Autodial and
Speed Call numbers.
Copyright © 1994–2008, Nortel Networks
.
Nortel Communication Server 1000
Features and Services Fundamentals — Book 2 of 6 (C)
NN43001-106 02.04 Standard
Release 5.5 9 May 2008
Feature interactions 235