Nortel 1000 Features And Services Fundamentals page 285

Call Waiting Redirection
Contents
This section contains information on the following topics:
"Feature description" (page 285)
"Operating parameters" (page 286)
"Feature interactions" (page 286)
"Feature packaging" (page 290)
"Feature implementation" (page 290)
"Feature operation" (page 293)
Feature description
Previously, Call Waiting notified an active set that a second call was
waiting to be answered on that Directory Number (DN). For non-attendant
extended calls, the incoming call received Call Waiting treatment until the
call was answered by the called party or the calling party disconnected. For
attendant-extended calls, the incoming call received Call Waiting treatment
until the Call Waiting Recall timer timed out, at which time the call was
recalled to the attendant. The attendant had to then extend the call to a
message center or voice mail. However, since the attendant was given no
indication as the reason for the recall (called party busy or not answering), it
was difficult for the attendant to redirect the call properly.
The Call Waiting Redirection feature follows the Call Forward No Answer
(CFNA) treatment defined for the DN. No modifications have been made; all
existing Call Forward No Answer functionality will apply to redirected calls.
Copyright © 1994–2008, Nortel Networks
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Nortel Communication Server 1000
Features and Services Fundamentals — Book 2 of 6 (C)
NN43001-106 02.04 Standard
Release 5.5 9 May 2008
285