Nortel 1000 Features And Services Fundamentals page 113

Call Forward Busy
Contents
This section contains information on the following topics:
"Feature description" (page 113)
"Operating parameters" (page 113)
"Feature interactions" (page 113)
"Feature packaging" (page 117)
"Feature implementation" (page 117)
"Feature operation" (page 118)
Feature description
Call Forward Busy (CFB) automatically routes incoming Direct Inward
Dialing (DID) calls to the attendant console when a telephone is busy.
This capability is allowed or denied in the Class of Service (FBA/FBD) of
the telephone.
Operating parameters
On incoming DID calls, Hunting takes precedence, followed by Call Waiting,
then Call Forward Busy. In busy situations, the call hunts if the telephone
has Hunting specified.
Feature interactions
Attendant Alternative Answering
If Call Forward Busy is allowed for the Attendant Alternative Answering
(AAA) DN (and that DN is busy), a DID call is returned to the attendant and
can again be eligible for AAA timing and operation.
Attendant Busy Verify
Attendant Busy Verify does not affect Call Forward Busy.
Copyright © 1994–2008, Nortel Networks
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Nortel Communication Server 1000
Features and Services Fundamentals — Book 2 of 6 (C)
NN43001-106 02.04 Standard
Release 5.5 9 May 2008
113