Nortel 1000 Features And Services Fundamentals page 511

3. Example 3: Mixed sets, trunks in both groups and re-configuration
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Move the 100 CLASS sets from group 0 to group 1, or
Equip the 200 CLASS agent sets and the XCMC pack in group 0, or
Move 640 non-CLASS sets (=2400-1760) from group 1 to group 0 to
avoid threshold violation, or
Move 100 CLASS sets from group 1 to group 0 and split the 17 CMOD
units to 10 for group 0 and 7 for group 1; however, this will require
another XCMC pack to be equipped in group 0, or
Move 160 trunks with COI to agent sets from group 0 to group 1, so that
the total equivalent sets in group 1 iscome 1760 (=1600+(200-160)x4),
since this way the 160 trunks and an equal number of agent sets will
not generate traffic to junctors.
The final decision depends on the specific situation of a site.
required
A two-group system serving a call center is expected to equip 200
administrative CLASS sets in group 0 and 400 CLASS agent sets in
group 1. 500 trunks carrying incoming traffic to agents are located in
group 0, 60 trunks serving local CO non-ACD traffic are equipped in
group 1. Assume that group 1 is also equipped with 300 non-CLASS
sets. Can this configuration meet engineering rules? How many CMOD
units are needed?
Solution:
The equivalent CLASS sets in system = 200 + 400x4 = 1800. From
Table 10 "CMOD unit capacity" (page
It requires the XCMC pack to be equipped in group 1.
When we equip the XCMC pack in group 1, there are three violation
of rules: (1) the number of CLASS sets in the group without CMOD
units (group 0) is greater than 100, (2) the number of agent sets in a
group without incoming trunks (group 1) is 400 which exceeds the 200
per group limit, and (3) the violation of threshold in
CLASS sets per group (based on inter-group junctor capacity limitation)"
(page 503) for group 1 (=400x4+60x4+300=2140>1760). Several
alternatives are available to make this configuration meeting engineering
rules:
Nortel Communication Server 1000
Features and Services Fundamentals — Book 2 of 6 (C)
NN43001-106 02.04 Standard
Release 5.5 9 May 2008
Feature description 511
504), 27 CMOD units are needed.
Table 9 "Maximum