Nortel 1000 Features And Services Fundamentals page 579

Console Presentation Group Level
Services
Contents
This section contains information on the following topics:
"Feature description" (page 579)
"Operating parameters" (page 580)
"Feature interactions" (page 580)
"Feature packaging" (page 581)
"Feature implementation" (page 581)
"Feature operation" (page 583)
Feature description
A Console Presentation Group (CPG) is a subset of the consoles configured
for a customer. A CPG handles attendant calls from one or more tenants
and incoming trunk calls on one or more routes. CPG improves functions for
the following CPG Level Services:
•
•
•
•
•
Copyright © 1994–2008, Nortel Networks
.
Attendant Overflow Positions (AOP)
AOP DN and waiting time threshold can be specified for each CPG.
Call Waiting Indication
Count thresholds, timers, and buzz options can be defined for each CPG.
Incoming Call Identification (ICI)
ICI keys can be defined for each CPG. Attendants see only those ICI
definitions for their own CPG.
Listed Directory Numbers (LDN)
Each CPG allows four LDNs.
Night Service (NSVC)
Nortel Communication Server 1000
Features and Services Fundamentals — Book 2 of 6 (C)
NN43001-106 02.04 Standard
Release 5.5 9 May 2008
579