Nortel 1000 Features And Services Fundamentals page 216

216 Call Park
Park the call, then page the person called. The person called then picks
up the call directly or through the attendant. Call Park also enables the
telephone that originally receives the call to park it so that another telephone
can retrieve it later. The telephone placing the call in Park is free to make
or answer other calls.
Calls can be parked from telephones or attendant consoles with the Park
key/lamp pair or Special Prefix (SPRE) code. Parked calls not retrieved
within a specified time (30 to 240 seconds) are recalled to the telephone
that parked it. Music for parked calls can be provided if Music (MUS)
package 44 is installed.
If a call is parked on a System Park DN, it is recalled to the attendant who
parked it if the parking attendant is idle. If the parking attendant is busy, the
call is presented to any idle attendant.
If a call is parked on a telephone DN, the recall is placed in the attendant
queue and presented to any available attendant. In all cases, parked calls
recalled to the attendant appear on the Recall Incoming Call Identification
(ICI) key, if defined.
The Park DN of the most recently parked call can be displayed again on
Meridian 1 proprietary telephones equipped with displays, a Park key, and a
Display key. This is done by pressing the Display key, then the Park key.
The attendant can display the last call parked by pressing the Park key
when no loop key is active.
Operating parameters
Call Park is not available for calls on Dial Intercom keys or for calls on
analog (500/2500 type) telephones designated as Dial Intercom telephones.
Call Park is not permitted when Privacy Release or Conference is active.
Calls parked from Meridian 1 proprietary telephones and analog (500/2500
type) telephones are recalled to the telephone that parked the call.
When a Multiple Appearance Single Call telephone mix (the same DN
appears on Meridian 1 proprietary telephones, and single-line telephones)
is parked, other appearances are not automatically bridged to the parked
call when going off hook. The call can be retrieved by another Multiple
Appearance DN (MADN) telephone only by dialing the Call Park retrieval
code and the DN.
Remote access (for example, Centralized Attendant Service or Direct
Inward System Access) for parked parties is not permitted.
Copyright © 1994–2008, Nortel Networks
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Nortel Communication Server 1000
Features and Services Fundamentals — Book 2 of 6 (C)
NN43001-106 02.04 Standard
Release 5.5 9 May 2008