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1002rp
Nortel 1002rp Manuals
Manuals and User Guides for Nortel 1002rp. We have
5
Nortel 1002rp manuals available for free PDF download: Installation And Configuration Manual, Maintenance And Diagnostics, User Manual, Hardware Installation Manual, Hardware Installation
Nortel 1002rp Maintenance And Diagnostics (218 pages)
CallPilot
Brand:
Nortel
| Category:
Server
| Size: 4.14 MB
Table of Contents
Table of Contents
9
1 How to Get Help
15
2 About this Guide
17
Maintenance and Diagnostics Overview
18
3 Troubleshooting Your Callpilot System
21
Startup Diagnostics Overview
22
To Run the Startup Test
23
Basic Hardware Check
23
To Run the POST
24
Power-On Self-Test Diagnostics
24
Interpreting POST Diagnostics
25
Interpreting Startup Diagnostics from SCSI BIOS
27
To Determine Why the Server Failed to Boot to Windows
28
To Determine Why the Server Failed to Boot into Callpilot
28
What to Do When the Server Fails to Boot into Service
28
4 Using Windows Online Diagnostic Tools
31
Overview
32
Viewing Event Logs
33
To Use the Operating System Event Viewer
34
Using TCP/IP Diagnostic Tools
38
To Run the Ipconfig Command from Windows
39
To Run the Ping Command from Windows
41
To Run the Tracert Command from Windows
42
To Run the Arp Command from Windows
44
To Run the Nbtstat Command from Windows
46
To Run the Netstat Command from Windows
47
Using the Chkdsk Utility
49
To Run the Chkdsk Utility from Windows
50
5 Using Serial Port Diagnostic Tools
51
Overview
52
Shutting down Services
53
To Invoke the Net Stop Command from Windows
54
To Invoke the Service Control Command from Windows
55
Conducting TSTSERIO Tests
56
To Invoke the TSTSERIO /P Command from Windows
58
To Invoke the TSTSERIO /S Command from Windows
59
Conducting TSTSERIO Tests with the Loopback Plug
60
To Invoke the Net Start Command from Windows
61
Restarting Services
61
6 Using Callpilot Manager to Monitor Hardware
63
Understanding Fault Management
64
To Investigate Using the Alarm Monitor
67
Alarm Monitor
67
To Investigate Using the Event Browser
69
Event Browser
69
Channel and Multimedia Monitors
71
The Maintenance Screen
72
Viewing Component States
76
To View the State of a Hardware Component
78
Starting and Stopping Components
79
To Start or Stop a Component
81
Running Integrated Diagnostics
83
To Run a Diagnostic Test
84
To View the Last Diagnostics Result
86
Viewing the Last Diagnostic Results
86
To View or Work with Multimedia Channel States
88
Working with the Multimedia Monitor
88
To View or Work with Call Channel States
90
Working with the Channel Monitor
90
7 Using Callpilot System Utilities
93
Overview
94
To Access the Diagnostics Tool
95
To Enable Startup Diagnostics
95
To Disable Startup Diagnostics
95
Diagnostics Tool
95
To Access the PEP Maintenance Utility
97
To View a List of All Installed Peps
97
PEP Maintenance Utility
97
Session Trace
98
To Access the System Monitor
101
System Monitor
101
8 Replacing Basic Chassis Components
109
Removing the Front Bezel and Server Cover
110
To Remove the Front Bezel
111
To Remove the Server Cover
112
To Replace the Front Bezel after Maintenance Is Complete
112
To Replace the Front Bezel Air Filter
114
To Replace the Door Air Filter
114
Replacing Air Filters
114
To Hot-Swap a Power Supply
116
Replacing the Power Supply
116
To Replace the SCSI Power Cable
119
Replacing the SCA SCSI Drive Cage and Fused Power Cable
119
To Hot-Swap a Cooling Fan
126
Replacing the Cooling Fan
126
To Replace the Fuse
129
Replacing the Fuse (AC System Only)
129
To Replace the Alarm Board
131
Replacing the Alarm Board
131
Setting Jumpers on the Alarm Board
133
To Replace the Status Display Panel
136
Replacing the Status Display Panel
136
9 Replacing Media Drives
139
Replacing a Faulty Hard Drive
140
To Replace Hot-Pluggable SCA SCSI Hard Drives
142
To Replace Media Drives
144
About the Media Drive Bay
144
Removing the Media Drive Carrier from the Chassis
145
To Remove the Media Drive Carrier from the Chassis
147
To Replace a Media Drive
149
Replacing a Tape, CD-ROM or Floppy Drive
149
To Configure the Tape Drive
153
Installing a Tape Drive
153
To Install a New Tape Drive (no Tape Drive Previously Installed)
154
10 RAID Operations
157
Outlining RAID Functions
158
To Determine the Current RAID Firmware Version
159
Configuring RAID Firmware, Driver, and Power Console
159
To Replace the LSI1600 Card with the LSI320-2 Card
161
Replacing the LSI1600 Card with LSI320-2
161
To Configure an LSI Elite 1600 or LSI320-2 RAID System
163
Configuring the RAID Controller after a Hardware Change
163
Splitting the RAID Drives
167
To Perform a Consistency Check
168
To Split the RAID
169
To Synchronize the RAID after a Successful Operation
171
To Synchronize the RAID after an Unsuccessful Operation
171
Synchronizing RAID Drives
171
11 Upgrading to High Capacity
173
Board and Card Configuration for High Capacity
174
Identifying Hardware Components
176
To Add Two MPB96 Boards and Two T1 PCI Cards
178
Upgrading to High Capacity
178
To Add Two MPB96 Boards
182
12 Replacing Voice Processing Boards
185
DSP Numbering and Location
186
To Replace an MPB96 Board
187
Replacing an MPB96 Board
187
13 Replacing the D/480JCT-2T1 T1 Interface Card
191
D/480JCT-2T1 Card Function
192
To Replace a Faulty D/480JCT-2T1 Card
193
To Test the D/480JCT-2T1 Card
195
14 Maintaining the Pentium III SBC Card
199
Overview
200
Replacing the Pentium III SBC Card
201
To Replace the SBC Card
203
To Upgrade the BIOS
205
Configuring the 1002Rp Pentium III BIOS
205
To Configure the Pentium III SBC
207
To Add an SDRAM DIMM to the SBC Card
208
Replacing Inline Memory Modules
208
Maintaining the Onboard Video and Network Cards
210
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Nortel 1002rp Installation And Configuration Manual (224 pages)
Maintenance and Diagnostics
Brand:
Nortel
| Category:
Server
| Size: 3.3 MB
Table of Contents
Table of Contents
7
About this Guide
11
Maintenance and Diagnostics Overview
12
Resolving System Problems
14
Replacing Hardware Components
17
Troubleshooting Your Callpilot System
19
Overview
20
Section A: Startup Diagnostics
21
Startup Diagnostics Overview
22
Basic Hardware Check
23
Power-On Self-Test Diagnostics
24
Interpreting POST Diagnostics
25
Interpreting Startup Diagnostics from SCSI BIOS
27
Section B: Troubleshooting Startup Problems
29
What to Do When the Server Fails to Boot into Service
30
Using Windows NT Online Diagnostic Tools
33
Overview
34
Viewing Event Logs
36
Checking Hardware Using Windows NT Diagnostics
41
Using TCP/IP Diagnostic Tools
44
Invoking the Chkdsk Utility
54
Using Serial Port Diagnostic Tools
57
Overview
58
Shutting down Services
59
Conducting TSTSERIO Tests
61
Conducting TSTSERIO Tests with the Loopback Plug
65
Restarting Services
66
Using Callpilot Manager to Monitor Hardware
69
Understanding Fault Management
70
Section A: Tools for Isolating and Fixing Hardware Problems
71
Overview
72
Alarm Monitor
74
Event Browser
77
Maintenance Page
80
Channel and Multimedia Monitors
81
Section B: Working with the Maintenance Page
83
Introducing the Maintenance Page
84
Viewing Component States
88
Starting and Stopping Components
91
Running Integrated Diagnostics
95
Viewing the Last Diagnostic Results
100
Section C: Working with the Multimedia and Channel Monitors
103
Working with the Multimedia Monitor
104
Working with the Channel Monitor
106
Using Callpilot System Utilities
109
Overview
110
Diagnostics Tool
111
PEP Maintenance Utility
114
System Monitor
116
Replacing Basic Chassis Components
121
Removing the Front Bezel and Server Cover
122
Replacing Air Filters
126
Replacing the Power Supply
128
Replacing the Cooling Fan
131
Replacing the Fuse (AC System Only)
134
Replacing the Alarm Board
137
Setting Jumpers on the Alarm Board
139
Replacing the Status Display Panel
141
Replacing a Hard Drive, Tape Drive, CD-ROM Drive, or Floppy Drive
145
Replacing a Hard Drive
146
About the Media Drive Bay
150
Removing the Media Drive Carrier from the Chassis
151
Replacing a Tape, CD-ROM, or Floppy Drive
156
Installing a Tape Drive
159
Maintaining an AMI Megaraid Elite 1600 RAID System
163
RAID Overview
164
Rebuilding a RAID Hard Drive
165
Configuring the AMI Megaraid Elite 1600 RAID System
167
Data Recovery and Backup Using the AMI Megaraid Elite 1600
171
Performing Software Upgrades with the AMI Elite 1600 RAID
175
Replacing or Adding Voice Processing Boards
179
DSP Numbering and Location
180
Scbus Cabling
182
Replacing or Adding MPC-8 Cards
183
Replacing or Adding MPB16-4 Boards
187
Maintaining the Onboard Video and Network Cards
193
Maintaining the Onboard Video and Network Cards
194
Maintaining the Pentium III SBC Card
195
Overview
196
Replacing the Pentium III SBC Card
197
Configuring the 1002Rp Pentium III BIOS
201
Replacing or Adding Dual Inline Memory Modules
204
1002Rp Reference Material
207
Server Features
208
Rear Panel Diagram and Slot Locations
210
Slot Assignments
212
Nortel 1002rp User Manual (156 pages)
Nortel CallPilot: User Guide
Brand:
Nortel
| Category:
Server
| Size: 4.22 MB
Table of Contents
Table of Contents
7
Chapter 1 How to Get Help
11
Getting Help from a Specialist by Using an Express Routing Code
12
Getting Help through a Nortel Distributor or Reseller
12
Chapter 2 About this Guide
13
Maintenance and Diagnostics Overview
13
Chapter 3 Troubleshooting Your Callpilot System
17
Startup Diagnostics Overview
17
Basic Hardware Check
17
Power-On Self-Test Diagnostics
18
Interpreting POST Diagnostics
19
Interpreting Startup Diagnostics from SCSI BIOS
20
What to Do When the Server Fails to Boot into Service
21
Chapter 4 Using Windows Online Diagnostic Tools
23
Overview
23
Viewing Event Logs
23
Using TCP/IP Diagnostic Tools
27
Using the Chkdsk Utility
34
Chapter 5 Using Serial Port Diagnostic Tools
37
Overview
37
Shutting down Services
37
Conducting TSTSERIO Tests
40
Conducting TSTSERIO Tests with the Loopback Plug
42
Restarting Services
43
Chapter 6 Using Callpilot Manager to Monitor Hardware
45
Understanding Fault Management
45
Alarm Monitor
47
Event Browser
48
Channel and Multimedia Monitors
50
The Maintenance Screen
50
Viewing Component States
53
Starting and Stopping Components
55
Running Integrated Diagnostics
58
Viewing the Last Diagnostic Results
60
Working with the Multimedia Monitor
61
Working with the Channel Monitor
63
Chapter 7 Using Callpilot System Utilities
67
Overview
67
Diagnostics Tool
68
PEP Maintenance Utility
69
Session Trace
69
System Monitor
71
Chapter 8 Replacing Basic Chassis Components
77
Removing the Front Bezel and Server Cover
77
Replacing Air Filters
80
Replacing the Power Supply
81
Replacing the SCA SCSI Drive Cage and Fused Power Cable
84
Replacing the Cooling Fan
88
Replacing the Fuse (AC System Only)
91
Replacing the Alarm Board
93
Setting Jumpers on the Alarm Board
94
Replacing the Status Display Panel
96
Chapter 9 Replacing Media Drives
99
Replacing a Faulty Hard Drive
99
About the Media Drive Bay
103
Removing the Media Drive Carrier from the Chassis
103
Replacing a Tape, CD-ROM or Floppy Drive
106
Installing a Tape Drive
108
Chapter 10 RAID Operations
113
Outlining RAID Functions
113
Configuring RAID Firmware, Driver, and Power Console
113
Replacing the LSI1600 Card with LSI320-2
114
Configuring the RAID Controller after a Hardware Change
116
Splitting the RAID Drives
119
Synchronizing RAID Drives
121
Chapter 11 Configuring MPB96 Boards
125
Determining Board and Card Configuration
125
Identifying Hardware Components
126
Installing Valid Configurations
128
Chapter 12 Replacing or Adding Voice Processing Boards
131
DSP Numbering and Location
131
Replacing an MPB96 Board
132
Chapter 13 Replacing the D/480JCT-2T1 T1 Interface Card
135
TD/480JCT-2T1 Card Function
135
Chapter 14 Maintaining the Pentium III SBC Card
141
Overview
141
Replacing the Pentium III SBC Card
142
Configuring the 1002Rp Pentium III BIOS
144
Replacing or Adding Dual Inline Memory Modules
147
Maintaining the Onboard Video and Network Cards
149
Index
150
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Nortel 1002rp Hardware Installation Manual (86 pages)
Nortel Networks CallPilot 1002rp Hardware Installation Guide
Brand:
Nortel
| Category:
Server
| Size: 1.21 MB
Table of Contents
Table of Contents
9
How to Get Help
13
Getting Help from the Nortel Web Site
13
Getting Help over the Phone from a Nortel Solutions Center
13
Getting Help through a Nortel Distributor or Reseller
14
1002Rp Server Description
15
In this Chapter
15
Server Features
16
Environmental Specifications
17
Slot Assignments
21
Network Connectivity
25
Network Requirements
29
Supported Peripheral Devices
30
Device Description
30
Reference Documents
31
Preparing for Installation
33
Installation Overview
34
Installation Checklist
34
To Unpack the Equipment
37
Unpacking the 1002Rp Server
37
Removing the Front Bezel and Server Cover
39
To Remove the Front Bezel
40
To Remove the Server Cover
41
To Inspect the Server Interior
42
Inspecting the Server Interior
42
To Replace the Front Bezel after Installation Is Complete
44
Power Supply Installation
45
Safety Precautions
46
Safety Information
46
Installing the Second Power Supply Module (AC or DC)
47
To Install the Power Supply Module
49
DC Wire Gauge Tables
50
Specifications
50
DC Rack Cabling
52
About the Power Distribution Unit
55
To Bring DC Power and Ground into the PDU
57
Bringing Power and Ground into the PDU
57
Installing the Server and Connecting the Peripheral Devices
59
To Install the Server
60
Installing the Server
60
Preparing the Modem
61
Required Equipment
61
To Set the Modem DIP Switches
63
Connecting Peripherals to the Server
65
Rear Panel Connectors
65
To Connect the Mouse, Keyboard, and Monitor to the Server
66
To Connect the Modem to the Server
66
To Connect the Server to the ELAN
68
Connecting the Server to the ELAN
68
To Connect the Server to the CLAN
71
Connecting the Server to the CLAN (Optional)
71
Installing the Nortel Software Feature Dongle
73
To Install the Software Feature Dongle
74
Connecting the Server to Power
75
Before You Begin
75
To Connect the 1002Rp AC Server to Power
77
To Connect the 1002Rp DC Server to Power
77
To Start the Server
78
Nortel 1002rp Hardware Installation (64 pages)
Nortel Networks Server Hardware Installation Instructions
Brand:
Nortel
| Category:
Server
| Size: 2.28 MB
Table of Contents
Table of Contents
7
Chapter 1 How to Get Help
9
Chapter 2 1002Rp Server Description
11
Server Features
11
Slot Assignments
15
Reference Documents
15
Network Connectivity
18
Supported Peripheral Devices
21
Chapter 3 Preparing for Installation
23
Installation Overview
23
Unpacking the 1002Rp Server
26
Removing the Front Bezel and Server Cover
27
Inspecting the Server Interior
29
Chapter 4 Power Supply Installation
33
Safety Precautions
33
Installing the Second Power Supply Module (AC or DC)
34
DC Wire Gauge Tables
36
DC Rack Cabling
37
About the Power Distribution Unit
40
Bringing Power and Ground into the PDU
42
Chapter 5 Installing the Server and Connecting the Peripheral Devices
43
Installing the Server
43
Preparing the Modem
44
What Is Next
46
Connecting Peripherals to the Server
47
Connecting the Server to the ELAN Subnet
49
Connecting the Server to the Nortel Server Subnet (Optional)
51
Installing the Nortel Software Feature Dongle
52
Connecting the Server to Power
53
Appendix A EMC Emission Level Protection for the 1002Rp Server
57
Index
59
Nortel Callpilot
64
1002Rp Server Hardware Installation
64
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