Nortel 1000 Features And Services Fundamentals page 410

Book 2 of 6 (c)
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410 China - Attendant Monitor
Call Transfer
If any party at the customer location involved in a monitored call attempts to
activate call transfer, monitoring is immediately deactivated.
Centrex Switchhook Flash
If any set at the customer location involved in the monitored call switchhook
flashes or performs a Centrex switchhook flash, Attendant Monitor is
immediately deactivated.
Conference
If any party involved in a monitored call attempts to activate conference,
monitoring is immediately deactivated. With Attendant Monitor active, the
attendant cannot create a conference without first disabling the Attendant
Monitor feature.
Do Not Disturb
If an attendant attempts to monitor a DN which has Do Not Disturb activated
and is idle, idle DN treatment is given.
Make Set Busy
If an attendant attempts to monitor a DN which has Make Set Busy activated
and is idle, idle DN treatment is given.
Malicious Call Trace
If a party involved in a monitored call activates the TRC key, monitoring
is immediately deactivated.
Multiple Appearance DN
If Attendant Monitor is attempted on a Multiple Appearance DN, the Multiple
Appearance Redirection Prime (MARP) TN becomes the desired party.
Override
A set may operate override to join into a desired call. If the desired call is
being Attendant Monitored at the time, one of the following occurs:
Copyright © 1994–2008, Nortel Networks
.
If the desired call is a conference call, the override attempt is blocked
as per existing operation.
If the call is a simple one with the Attendant Monitoring with no tone, the
override attempt is successful and Attendant Monitor is deactivated.
If the call is a simple one with the Attendant Monitoring with tone, the
override attempt is blocked.
Nortel Communication Server 1000
Features and Services Fundamentals — Book 2 of 6 (C)
NN43001-106 02.04 Standard
Release 5.5 9 May 2008

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