Sign In
Upload
Manuals
Brands
Nortel Manuals
Server
CallPilot 1005r
Nortel CallPilot 1005r Manuals
Manuals and User Guides for Nortel CallPilot 1005r. We have
5
Nortel CallPilot 1005r manuals available for free PDF download: Maintenance And Diagnostics, User Manual, Upgrade Manual, Hardware Installation, Installation Manual
Nortel CallPilot 1005r Maintenance And Diagnostics (206 pages)
Nortel Networks Network Device Maintenance and Diagnostics
Brand:
Nortel
| Category:
Server
| Size: 1.95 MB
Table of Contents
Table of Contents
9
1 How to Get Help
15
Getting Help through a Nortel Distributor or Reseller
16
2 Outlining Maintenance and Diagnostics Activities
17
1005R Server Features
18
Maintenance and Diagnostics Overview
22
Replacement Parts
23
Reference Documents
24
3 Troubleshooting Your Callpilot System
25
Startup Diagnostics Overview
26
To Run the Startup Test
27
Basic Hardware Check
27
To Run the POST
30
Power-On Self-Test Diagnostics
30
Interpreting BIOS Error Messages
32
To Determine Why the Server Fails to Boot to Windows
36
To Determine Why Callpilot Fails to Come into Service
36
What to Do When the Server Fails to Boot into Service
36
Interpreting Hard Drive Leds
38
Performing a Hardware Shutdown
39
4 Using Windows Online Diagnostic Tools
41
Overview
42
Viewing Event Logs
43
To Use the Operating System Event Viewer
45
Using TCP/IP Diagnostic Tools
48
To Run the Ipconfig Command from Windows
49
To Run the Ping Command from Windows
51
To Run the Tracert Command from Windows
52
To Run the Arp Command from Windows
54
To Run the Nbtstat Command from Windows
56
Using the Chkdsk Utility
58
To Run the Chkdsk Utility from Windows
59
5 Monitoring Server Hardware
61
ISM Overview
62
6 Monitoring Multimedia Hardware
63
Understanding Fault Management
64
To Investigate Using the Alarm Monitor
66
Alarm Monitor
66
To Investigate Using the Event Browser
68
Event Browser
68
Channel and Multimedia Monitors
70
The Maintenance Screen
71
Viewing Component States
75
To View the State of a Hardware Component
77
Starting and Stopping Components
78
To Start or Stop a Component
80
Running Integrated Diagnostics
82
To Run a Diagnostic Test
83
To View the Last Diagnostics Result
85
Viewing the Last Diagnostics Result
85
To View or Work with Multimedia Channel States
87
Working with the Multimedia Monitor
87
To View or Work with Call Channel States
89
Working with the Channel Monitor
89
7 Using Callpilot System Utilities
91
Overview
92
To Access the Diagnostics Tool
93
To Enable Startup Diagnostics
93
To Disable Startup Diagnostics
93
Diagnostics Tool
93
To Access the PEP Maintenance Utility
95
To View a List of All Installed Peps
95
PEP Maintenance Utility
95
To Access the Session Trace Tool
96
Session Trace
96
To Find a Session
97
To Access the Callpilot System Monitor
99
Callpilot System Monitor
99
8 Replacing Basic Chassis Components
105
To Remove the Front Bezel
106
Removing and Replacing the Front Bezel
106
To Replace the Front Bezel
107
To Remove the Server Cover
108
Removing and Replacing the Server Cover
108
To Replace the Server Cover
109
To Remove the Processor Air Duct
110
Removing and Replacing the Processor Air Duct
110
To Replace the Processor Air Duct
111
To Hot-Swap a Power Supply
112
Replacing the Power Supply
112
To Replace a SCSI Hard Drive
114
Replacing a Hard Drive
114
To Replace the Four-Fan Assembly
118
Replacing the Four-Fan Assembly
118
Replacing the Dual NIC Card
120
To Replace a Dual NIC Card
121
To Replace the DVD Combo Drive
129
Replacing the DVD Combo Drive
129
To Replace the DIMM Cards
132
Replacing Memory Dimms
132
To Replace the Software Feature Key
135
Replacing the Software Feature Key
135
9 RAID Operations
137
Outlining RAID Functions
138
To Verify the RAID Firmware Version
139
Verifying the RAID Firmware
139
To Upgrade or Downgrade the RAID Firmware
140
To Configure an LSI320-1 RAID System
142
Configuring RAID Using LSI320-1 Controller and Ctrl+M
142
To Perform a Consistency Check
145
Verifying Consistency on the Drives
145
To Split the RAID
147
RAID Splitting
147
To Synchronize the RAID after a Successful PEP Installation
149
To Synchronize the RAID after an Unsuccessful PEP Installation
149
Replacing the RAID Card
151
To Replace the RAID Card
152
10 Replacing or Adding Voice Processing Boards
161
M1/CS1000 Switch Connectivity
162
Locating the Voice Processing Boards
163
DSP Numbering and Location
164
Replacing an MPB96 Board
165
To Replace an MPB96 Board
166
To Add Two MPB96 Boards
175
Upgrading to High Capacity
175
11 Maintaining the BIOS and System Board Firmware
185
Configuring the 1005R BIOS and Firmware
186
To Display the Nortel Callpilot Image Menu
187
To Upgrade the BIOS and System Board Firmware
188
BIOS Settings
190
To View System Event Logs
193
Using System Event Logs
193
To Save System Event Logs to a USB Media Drive
194
To Clear System Event Logs
194
Maintaining the Onboard Video and Network Cards
196
Index
197
Advertisement
Nortel CallPilot 1005r User Manual (144 pages)
Nortel CallPilot: User Guide
Brand:
Nortel
| Category:
Server
| Size: 3.2 MB
Table of Contents
1005R Server Maintenance and Diagnostics
1
Table of Contents
7
Chapter 1 How to Get Help
9
Chapter 2 Outlining Maintenance and Diagnostics Activities
11
1005R Server Features
11
Maintenance and Diagnostics Overview
13
Reference Documents
15
Chapter 3 Troubleshooting Your Callpilot System
17
Startup Diagnostics Overview
17
Basic Hardware Check
17
Power-On Self-Test Diagnostics
19
Interpreting BIOS Error Messages
21
When a Processor in the 1005R Server Is Disabled
23
What to Do When the Server Fails to Boot into Service
24
Interpreting Hard Drive Leds
25
Performing a Hardware Shutdown
25
Chapter 4 Using Windows Online Diagnostic Tools
27
Overview
27
Viewing Event Logs
27
Using TCP/IP Diagnostic Tools
31
Using the Chkdsk Utility
38
Chapter 5 Monitoring Server Hardware
41
ISM Overview
41
Chapter 6 Monitoring Multimedia Hardware
43
Understanding Fault Management
43
Alarm Monitor
45
Event Browser
46
Channel and Multimedia Monitors
48
The Maintenance Screen
48
Viewing Component States
51
Starting and Stopping Components
53
Running Integrated Diagnostics
55
Viewing the Last Diagnostics Result
57
Working with the Multimedia Monitor
58
Nortel Callpilot
58
1005R Server Maintenance and Diagnostics
58
NN44200-704 01.06 Standard
58
Working with the Channel Monitor
60
Nortel Callpilot
60
1005R Server Maintenance and Diagnostics
60
NN44200-704 01.06 Standard
60
Chapter 7 Using Callpilot System Utilities
63
Overview
63
Nortel Callpilot
63
1005R Server Maintenance and Diagnostics
63
NN44200-704 01.06 Standard
63
Diagnostics Tool
64
Nortel Callpilot
64
1005R Server Maintenance and Diagnostics
64
NN44200-704 01.06 Standard
64
PEP Maintenance Utility
65
Nortel Callpilot
65
1005R Server Maintenance and Diagnostics
65
NN44200-704 01.06 Standard
65
Session Trace
66
Callpilot System Monitor
68
Nortel Callpilot
68
1005R Server Maintenance and Diagnostics
68
NN44200-704 01.06 Standard
68
Chapter 8 Replacing Basic Chassis Components
73
Removing and Replacing the Front Bezel
73
Nortel Callpilot
73
1005R Server Maintenance and Diagnostics
73
NN44200-704 01.06 Standard
73
Removing and Replacing the Server Cover
75
Nortel Callpilot
75
1005R Server Maintenance and Diagnostics
75
NN44200-704 01.06 Standard
75
Removing and Replacing the Processor Air Duct
76
Nortel Callpilot
76
1005R Server Maintenance and Diagnostics
76
NN44200-704 01.06 Standard
76
Replacing the Power Supply
78
Nortel Callpilot
78
1005R Server Maintenance and Diagnostics
78
NN44200-704 01.06 Standard
78
Replacing a Hard Drive
79
Nortel Callpilot
79
1005R Server Maintenance and Diagnostics
79
NN44200-704 01.06 Standard
79
Replacing the Four-Fan Assembly
82
Nortel Callpilot
82
1005R Server Maintenance and Diagnostics
82
NN44200-704 01.06 Standard
82
Replacing the Dual NIC Card
84
Nortel Callpilot
84
1005R Server Maintenance and Diagnostics
84
NN44200-704 01.06 Standard
84
Replacing the DVD Combo Drive
89
Nortel Callpilot
89
1005R Server Maintenance and Diagnostics
89
NN44200-704 01.06 Standard
89
Replacing Memory Dimms
91
Nortel Callpilot
91
1005R Server Maintenance and Diagnostics
91
NN44200-704 01.06 Standard
91
Replacing the Software Feature Key
93
Nortel Callpilot
93
1005R Server Maintenance and Diagnostics
93
NN44200-704 01.06 Standard
93
Chapter 9 RAID Operations
95
Outlining RAID Functions
95
Nortel Callpilot
95
1005R Server Maintenance and Diagnostics
95
NN44200-704 01.06 Standard
95
Verifying the RAID Firmware
96
Nortel Callpilot
96
1005R Server Maintenance and Diagnostics
96
NN44200-704 01.06 Standard
96
Configuring RAID Using LSI320-1 Controller and Ctrl+M
98
Nortel Callpilot
98
1005R Server Maintenance and Diagnostics
98
NN44200-704 01.06 Standard
98
Verifying Consistency on the Drives
101
Nortel Callpilot
101
1005R Server Maintenance and Diagnostics
101
NN44200-704 01.06 Standard
101
RAID Splitting
102
Nortel Callpilot
102
1005R Server Maintenance and Diagnostics
102
NN44200-704 01.06 Standard
102
Replacing the RAID Card
105
Nortel Callpilot
105
1005R Server Maintenance and Diagnostics
105
NN44200-704 01.06 Standard
105
Chapter 10 Replacing or Adding Voice Processing Boards
111
M1/CS1000 Switch Connectivity
111
Nortel Callpilot
111
1005R Server Maintenance and Diagnostics
111
NN44200-704 01.06 Standard
111
Locating the Voice Processing Boards
112
DSP Numbering and Location
112
Nortel Callpilot
112
1005R Server Maintenance and Diagnostics
112
NN44200-704 01.06 Standard
112
Replacing an MPB96 Board
113
Nortel Callpilot
113
1005R Server Maintenance and Diagnostics
113
NN44200-704 01.06 Standard
113
Upgrading to High Capacity
121
Nortel Callpilot
121
1005R Server Maintenance and Diagnostics
121
NN44200-704 01.06 Standard
121
Chapter 11 Maintaining the BIOS and System Board Firmware
129
Configuring the 1005R BIOS and Firmware
129
Nortel Callpilot
129
1005R Server Maintenance and Diagnostics
129
NN44200-704 01.06 Standard
129
BIOS Settings
132
Using System Event Logs
134
Nortel Callpilot
134
1005R Server Maintenance and Diagnostics
134
NN44200-704 01.06 Standard
134
Maintaining the Onboard Video and Network Cards
137
Nortel Callpilot
137
1005R Server Maintenance and Diagnostics
137
NN44200-704 01.06 Standard
137
Index
138
Nortel CallPilot 1005r Upgrade Manual (126 pages)
Upgrade and Platform Migration Guide
Brand:
Nortel
| Category:
Server
| Size: 2.54 MB
Table of Contents
Table of Contents
5
Features
7
Navigation
7
New in this Release
7
Other Changes
7
Chapter 1 How to Get Help
9
Chapter 2 Before You Begin
11
Getting Started
11
Approximate Time to Perform Upgrade and Platform Migration Tasks
11
Planning for the Upgrade or Platform Migration
12
Verify the Upgrade and Platform Migration Kit
15
Approximate Time to Perform Upgrade and Platform Migration Tasks
18
Table of Contents
19
Running the 15 15 15 15 15
20
Which Process Do I Choose: Platform Migration or Upgrade
21
License Reduction Feature
24
Supported Software Upgrade or Platform Migration Paths
24
Reference Documents
25
Chapter 3 Preparing the System for Upgrade
27
Getting Started
27
Upgrade Wizard
27
Running the
27
Upgrade Wizard
29
Running the Callpilot 5.0 Upgrade Wizard
30
Replacing Your Hard Drives
47
Updating the RAID Subsystem
50
Splitting the RAID Drives
56
Chapter 4 Updating the Server
61
Getting Started
61
Replacing 1002Rp T1/SMDI Server Hardware
62
Expanding the 1002Rp AML System
66
Upgrading the System BIOS
69
Installing the Callpilot 5.0 Image
73
Chapter 5 Preparing the System for Migration
79
Getting Started
79
Running the Callpilot 5.0 Upgrade Wizard
81
Chapter 6 Running the Setup Wizard
97
Getting Started
97
Running the Setup Wizard
98
Upgrade and Platform Migration Guide
101
Chapter 7 Configuring the Callpilot System
105
Getting Started
105
Running the Configuration Wizard
106
Upgrade and Platform Migration Guide
107
Upgrade and Platform Migration Guide
113
Chapter 8 Completing the Process
115
Entering Network Settings
115
Installing Antivirus Software
116
Applying Microsoft Security Updates
116
Starting the SNMP Service
116
Testing the Callpilot System
117
Returning Callpilot to Service
118
Upgrade and Platform Migration Guide
119
Registering and Activating Windows 2003 121
121
Upgrade and Platform Migration Guide
126
Advertisement
Nortel CallPilot 1005r Hardware Installation (74 pages)
Brand:
Nortel
| Category:
Server
| Size: 1.63 MB
Table of Contents
Table of Contents
9
How to Get Help
13
1005R Server Description
15
1005R Server Features
16
Valid PCI Card Configurations
24
Network Connectivity
26
Supported Peripheral Devices
31
Preparing for Installation
35
Installation Overview
36
To Unpack the Equipment
39
Unpacking the 1005R Server
39
To Remove the Front Bezel
41
Removing the Front Bezel
41
Installing the Server and Peripheral Devices
43
To Install the Server
44
Installing the Server
44
To Replace the Front Bezel
45
Inspecting the Modem
46
Connecting Peripherals to the Server
47
To Connect the Mouse, Keyboard, and Monitor to the Server
48
To Connect the Modem to the Server
48
To Connect the External SCSI Tape Drive
49
To Connect the Server to the ELAN Subnet
51
Connecting the Server to the ELAN Subnet
51
To Connect the Server to the Nortel Server Subnet
54
Connecting the Server to the Nortel Server Subnet (Optional)
54
Installing the Nortel Software Feature Dongle
55
To Install the Software Feature Dongle
56
Connecting the Server to Power
59
Safety Precautions
60
Locating the Power Supply Modules
61
Connecting the Server to Power
63
To Connect the 1005R AC Server to Power
65
To Start the Server
65
EMC Emission Level Protection for the 1005R Server
67
Index
69
Nortel CallPilot 1005r Installation Manual (54 pages)
Nortel CallPilot: Install Guide
Brand:
Nortel
| Category:
Server
| Size: 1.09 MB
Table of Contents
Table of Contents
7
Chapter 1 How to Get Help
9
Chapter 2 1005R Server Description
11
1005R Server Features
11
Valid PCI Card Configurations
16
Network Connectivity
17
Supported Peripheral Devices
20
Chapter 3 Preparing for Installation
23
Installation Overview
23
Unpacking the 1005R Server
25
Removing the Front Bezel
26
Chapter 4 Installing the Server and Peripheral Devices
29
Installing the Server
29
Inspecting the Modem
31
Connecting Peripherals to the Server
31
Connecting the Server to the ELAN Subnet
35
Connecting the Server to the Nortel Server Subnet (Optional)
36
Installing the Nortel Software Feature Dongle
37
Chapter 5 Connecting the Server to Power
41
Safety Precautions
41
Locating the Power Supply Modules
41
Connecting the Server to Power
42
Appendix A EMC Emission Level Protection for the 1005R Server
47
Index
49
Nortel Callpilot
54
Advertisement
Related Products
Nortel 1000S
Nortel 1000E
Nortel 1002rp
Nortel 1000 Con?guration guide
Nortel Meridian 1 Large
Nortel Meridian 1 Small
Nortel CallPilot 1001rp
Nortel CallPilot 1002rpd
Nortel CallPilot 1002rpa
Nortel Communication Server 1000E CP PII
Nortel Categories
IP Phone
Telephone
Switch
Software
Server
More Nortel Manuals
Login
Sign In
OR
Sign in with Facebook
Sign in with Google
Upload manual
Upload from disk
Upload from URL