Nortel 1000 Features And Services Fundamentals page 160

160 Call Forward No Answer/Flexible Call Forward No Answer
Night Service enhancements
Any call which has been presented to the Attendant Overflow Position
cannot be removed from the console and re-queued by pressing the Make
Set Busy (MSB) key. The call will only be removed if the Attendant Forward
No Answer feature is active, and the Attendant Forward No Answer Timer
has timed out. In this case, the call is re-queued and the Attendant Overflow
Position is idled.
Periodic Pulse Metering
Metered calls transferred or extended from one station to another using the
Call Forward No Answer are charged against the last station at which the
call is answered as the controlling station releases. The last party to forward
a call onto a metered Periodic Pulse Metering trunk is charged.
Recall to Same Attendant
If the attendant does not answer a call and the Attendant Forward No
Answer feature is equipped, the console is forced into the Position Busy
state and the call routed to the first available idle attendant.
Recorded Announcement for Calls Diverted to External Trunks
Recorded Announcement for Calls Diverted to External Trunks (RANX) is
activated if the call is forwarded to an outgoing external CO trunk with the
RANX feature active.
Recovery on Misoperation of Attendant Console
Call Forward No Answer takes precedence over the Misoperation feature.
Ring Again on No Answer
If an unanswered call is forwarded to another station by Call Forward No
Answer, Ring Again on No Answer is applied to the originally dialed station.
Slow Answer Recall for Transferred External Trunks
If the ringing station to which the call has been transferred has Call Forward
No Answer active, the call is transferred to the call forward DN after the
specified number of ring cycles.
Total Redirection Count
If a call has attempted Call Forward No Answer and was extended by the
attendant, the call will not be intercepted when the Total Redirection Count
limit has been exceeded. The call will continue to ring the telephone until
recalled to the attendant.
If Overflow (OVF), Busy (BSY), or Source (SRCx) is configured as Intercept
Treatments, a call attempting Call Forward No Answer, that exceeds the
Total Redirection Count limit, will not be intercepted. Further redirections
are prohibited and the call continues to ring the current telephone.
Copyright © 1994–2008, Nortel Networks
.
Nortel Communication Server 1000
Features and Services Fundamentals — Book 2 of 6 (C)
NN43001-106 02.04 Standard
Release 5.5 9 May 2008