Nortel 1000 Features And Services Fundamentals page 158

158 Call Forward No Answer/Flexible Call Forward No Answer
Hunting
Hunting may result in the presentation of a call to a telephone that is
different from the dialed DN. In this case, if the call is eligible for Flexible
Call Forward No Answer, it is forwarded to the DN specified for the dialed
DN, not the ringing DN.
Suppose that party A calls to busy party B, and party B has programmed
Hunting to party C. Flexible Call Forward No Answer forwards a No Answer
call at party C to the FDN associated with party B, the dialed DN.
After the call is forwarded, the MARP TN for the dialed DN controls the call
redirection for Flexible Call Forward No Answer.
ICP Network Screen Activation, Flexible DN, Meridian Mail Interactions
When a call redirected by Call Forward All Calls, Call Forward No Answer,
Call Forward Busy, or Hunt terminates on an Intercept Computer (ICP)
position, a redirected message identification "50" is sent to the ICP
computer, when the call is answered.
Incoming Call Indicator Enhancement
When a DID call to a station that is unrestricted from receiving DID calls
(UDI Class of Service) is forwarded to a UDI station due to Call Forward No
Answer, the call is not RDI-intercepted to the attendant. The dialed party
continues to ring. If the call has been forwarded to the attendant, the Call
Forward No Answer ICI lights up, and not the RDI-intercept ICI.
Listed Directory Numbers, Network Wide
A Listed Directory Number (LDN) that is assigned to an Incoming Call
Indicator (ICI) has a higher priority than a CFNA ICI. When a call is
forwarded to an LDN through Flexible DN, the call is presented on an LDN
ICI.
Meridian Mail Operator Revert
The Called Party ID can be passed along from the ACD Message Center
when Operator Revert is activated. The attendant can now activate the
Message Waiting key for the Called Party while active on the redirected call
by pressing the Message Indicator key.
For example, Party A calls Party B, which Call Forward No Answers to
Meridian Mail. Party A dials 0 and is transferred to a message center with
"live" agents. The agent receiving the call sees information for Party B along
with the information for Party A, the calling party.
Copyright © 1994–2008, Nortel Networks
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Nortel Communication Server 1000
Features and Services Fundamentals — Book 2 of 6 (C)
NN43001-106 02.04 Standard
Release 5.5 9 May 2008