Nortel CallPilot 1001rp Manuals

Manuals and User Guides for Nortel CallPilot 1001rp. We have 3 Nortel CallPilot 1001rp manuals available for free PDF download: Installation And Configuration Manual, Upgrade Manual

Nortel CallPilot 1001rp Installation And Configuration Manual (368 pages)

Maintenance and Diagnostics

Brand: Nortel | Category: Server | Size: 5.1 MB

Table of Contents
7
About this Guide
11
Maintenance and Diagnostics Overview
12
Resolving System Problems
14
Replacing Hardware Components
17
Troubleshooting Your Callpilot System
19
Overview
20
Section A: Startup Diagnostics
21
Startup Diagnostics Overview
22
Basic Hardware Check
23
Power-On Self-Test Diagnostics
24
Interpreting POST Diagnostics
26
Interpreting Startup Diagnostics from SCSI BIOS
34
Section B: Troubleshooting Startup Problems
35
What to Do When the Server Fails to Boot into Service
36
Using Windows NT Online Diagnostic Tools
39
Overview
40
Viewing Event Logs
42
Checking Hardware Using Windows NT Diagnostics
47
Using TCP/IP Diagnostic Tools
50
Invoking the Chkdsk Utility
60
Using Serial Port Diagnostic Tools
63
Overview
64
Shutting down Services
65
Conducting TSTSERIO Tests
67
Conducting TSTSERIO Tests with the Loopback Plug
71
Restarting Services
72
Using Callpilot Manager to Monitor Hardware
75
Understanding Fault Management
76
Section A: Tools for Isolating and Fixing Hardware Problems
77
Overview
78
Alarm Monitor
80
Event Browser
83
Maintenance Page
86
Channel and Multimedia Monitors
87
Section B: Working with the Maintenance Page
89
Introducing the Maintenance Page
90
Viewing Component States
94
Starting and Stopping Components
97
Running Integrated Diagnostics
101
Viewing the Last Diagnostic Results
106
Section C: Working with the Multimedia and Channel Monitors
109
Working with the Multimedia Monitor
110
Working with the Channel Monitor
112
Using Callpilot System Utilities
115
Overview
116
Diagnostics Tool
117
PEP Maintenance Utility
120
System Monitor
122
Replacing Basic Chassis Components
127
Removing the Front Bezel and Server Cover
128
Replacing Air Filters
132
Replacing the Power Supply
134
Replacing the Cooling Fan
137
Replacing the Fuse (AC System Only)
140
Replacing the Alarm Board
143
Setting Jumpers on the Alarm Board
145
Replacing the Status Display Panel
147
Replacing a Hard Drive, Tape Drive, CD-ROM Drive, or Floppy Drive
151
Replacing a Hard Drive
152
About the Media Drive Bay
156
Removing the Media Drive Carrier from the Chassis
157
Replacing a Tape, CD-ROM, or Floppy Drive
162
Installing a Tape Drive
165
Performing RAID Maintenance
169
RAID Overview
170
Section A: Replacing the RAID Controller Card
171
Replacing the Acceleraid 352 RAID Controller Card
172
Attaching Cables to the RAID Controller Card
174
Upgrading from DAC960 to Acceleraid352
177
Section B: Maintaining an Acceleraid352 RAID System
179
Installing Acceleraid352 RAID Global Array Manager Software
180
Rebuilding an Acceleraid352 RAID Hard Drive
181
Configuring an Acceleraid352 RAID System
185
To Flash Upgrades in the Acceleraid352 Controller
193
Splitting Acceleraid352 RAID Drives and Upgrading Software
194
Section C: Maintaining a DAC960 RAID System
217
Maintaining DAC960 RAID Hard Drives
218
Rebuilding a DAC960 RAID Hard Drive
220
Configuring a DAC960 RAID System
225
Splitting DAC960 RAID Drives and Upgrading Software
234
Replacing or Adding Voice Processing Boards
261
DSP Numbering and Location
262
Scbus Cabling
264
Replacing or Adding MPC-8 Cards
265
Replacing or Adding MPB16-4 Boards
269
Replacing the Video Card
275
Overview
276
Troubleshooting the Video Card
277
Replacing the Video Card
278
Replacing the Network Cards
281
Overview
282
Replacing ELAN Cards
283
Replacing Ethernet CLAN Cards
288
Maintaining the Pentium II SBC Card
293
Dual Inline Memory Modules
294
The Pentium II SBC Card
296
Replacing the Pentium II SBC Card
298
Upgrading the BIOS
301
Replacing a Pentium II with a Pentium III SBC Card
316
Maintaining the Pentium III SBC Card
331
Overview
332
Replacing the Pentium III SBC Card
333
Configuring the 1001Rp Pentium III BIOS
335
Replacing or Adding Dual Inline Memory Modules
346
1001Rp Reference Material
349
Server Features
350
Rear Panel Diagram and Slot Locations
352
Slot Assignments
354
IRQ Mapping Table
357

Nortel CallPilot 1001rp Upgrade Manual (126 pages)

Upgrade and Platform Migration Guide

Brand: Nortel | Category: Server | Size: 2.54 MB

Table of Contents

5
Table of Contents

19
- Running the 15 15 15 15 15
  20
- Which Process Do I Choose: Platform Migration or Upgrade
  21
- License Reduction Feature
  24
- Supported Software Upgrade or Platform Migration Paths
  24
- Reference Documents
  25
- Chapter 3 Preparing the System for Upgrade
  
  27
  - Getting Started
    27
    
    Upgrade Wizard
    27
    
    Running the
    27
    
    Upgrade Wizard
    29
  - Running the Callpilot 5.0 Upgrade Wizard
    30
  - Replacing Your Hard Drives
    47
  - Updating the RAID Subsystem
    50
  - Splitting the RAID Drives
    56
- Chapter 4 Updating the Server
  
  61
- Chapter 5 Preparing the System for Migration
  
  79
  - Getting Started
    79
  - Running the Callpilot 5.0 Upgrade Wizard
    81
- Chapter 6 Running the Setup Wizard
  
  97
  - Getting Started
    97
  - Running the Setup Wizard
    98
  - Upgrade and Platform Migration Guide
    101
- Chapter 7 Configuring the Callpilot System
  
  105
  - Getting Started
    105
  - Running the Configuration Wizard
    106
    
    Upgrade and Platform Migration Guide
    107
    
    Upgrade and Platform Migration Guide
    113
- Chapter 8 Completing the Process
  
  115
  - Entering Network Settings
    115
  - Installing Antivirus Software
    116
  - Applying Microsoft Security Updates
    116
  - Starting the SNMP Service
    116
  - Testing the Callpilot System
    117
  - Returning Callpilot to Service
    118
    
    Upgrade and Platform Migration Guide
    119
  - Registering and Activating Windows 2003 121
    121
    
    Upgrade and Platform Migration Guide
    126

Nortel CallPilot 1001rp Installation And Configuration Manual (80 pages)

Part 2: 1001rp Server Hardware Installation

Brand: Nortel | Category: Server | Size: 1.01 MB

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Nortel CallPilot 1001rp Manuals

Nortel CallPilot 1001rp Installation And Configuration Manual (368 pages)

Table of Contents

Nortel CallPilot 1001rp Upgrade Manual (126 pages)

Table of Contents

Table of Contents

Chapter 1 How to Get Help

Chapter 2 Before You Begin

Table of Contents

Chapter 3 Preparing the System for Upgrade

Chapter 4 Updating the Server

Chapter 5 Preparing the System for Migration

Chapter 6 Running the Setup Wizard

Chapter 7 Configuring the Callpilot System

Chapter 8 Completing the Process

Nortel CallPilot 1001rp Installation And Configuration Manual (80 pages)

Table of Contents

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