Nortel 1000 Features And Services Fundamentals page 201

Call Hold, Individual Hold Enhancement
Contents
This section contains information on the following topics:
"Feature description" (page 201)
"Operating parameters" (page 202)
"Feature interactions" (page 203)
"Feature packaging" (page 205)
"Feature implementation" (page 205)
"Feature operation" (page 207)
Feature description
Individual Hold Enhancement (IHE) expands the functionality of the
Individual Hold feature. This enhancement is part of Deluxe Call Hold.
Individual Hold Enhancement provides, in a single line Multiple Appearance
Directory Number (MADN) environment, the following options:
•
•
With the Lamp Option allowed (HLPA), if one of the single line MADNs is
on hold, all other appearances of the same single line MADN now remain
steadily lit.
With the Lamp Option denied (HLPD), the existing Individual Hold
functionality is retained.
With the Release Option allowed (HRLA), if the user presses the Hold key
while another member of the same single line MADN is still active on the
call, the set that put the call on hold is now disconnected from the call.
Copyright © 1994–2008, Nortel Networks
.
Lamp Option
Release Option
Nortel Communication Server 1000
Features and Services Fundamentals — Book 2 of 6 (C)
NN43001-106 02.04 Standard
Release 5.5 9 May 2008
201