Troubleshooting Hardware Problems - Agilent Technologies Bravo Platform User Manual

Troubleshooting hardware problems

About this topic
Communication or power problems
Problem
The Bravo Platform does not
turn on.
The Bravo Platform cannot be
initialized.
Bravo Platform User Guide
This topic lists some potential hardware problems that you might encounter when
using the Bravo Platform. If you encounter a problem, locate the problem under one
of the following categories, and try the recommended solution to resolve the
problem.
If you cannot resolve the problem or do not find the problem listed in this topic, see
"Reporting problems" on page
For error messages, see
page 85.
Potential cause
The device electrical requirements
are not met
The device is not connected to the
power source, or the power cord is
damaged.
The AC inlet fuse is bad.
The communications cable is not
properly connected, or the wrong
cable is being used.
The Bravo profile is not configured
correctly for the device or the IP
address setting is incorrect.
4 Maintenance and troubleshooting

Troubleshooting hardware problems

87.
"Troubleshooting hardware-related error messages" on
Solution
Ensure that the site meets all the
electrical requirements for the Bravo
Platform.
See the
Platform Safety and Installation
Guide.
Ensure that you are using the Agilent-
supplied country-specific power cord
and plug. Inspect the power cord and
connections, and ensure that the
device is connected to the power
source.
See
If the fuse blows immediately after
replacement, stop using the device
and contact Agilent Automation
Solutions Technical Support.
Check the Ethernet cable
connections.
If necessary, power cycle the device
and then try initializing again.
In the software, ensure that the
device is configured correctly. See
"Creating and managing profiles" on
page
If necessary, power cycle the device
and then try initializing again.
G5562A, G5563A Bravo
"Replacing the fuse" on page
26.
73.
81